Sarah Wharton has over 20 years of experience in business analysis, process management, project management, and administrative roles. She is currently a Senior Analyst in Business Consulting at Nationwide Insurance where she defines business transformation objectives through research and documentation of requirements. Previously she was a Senior Analyst in Process Management at Nationwide where she analyzed and improved existing processes. She also has experience in administrative roles such as calendar management, travel coordination, and onboarding.

1. Sarah Wharton Wharts1@nationwide.com
5864 Buechler Bend 614-596-7750
Columbus, OH 43228
Professional Experience
Sr. Analyst, Business Consulting - Nationwide Insurance April 2105-Present
o Defines business transformation scope and objectives through research and fact-finding
combined with an understanding of applicable business processes, systems, and industry
requirements.
o Create business rules for IT documents and make sure Business Requirement documents
are up to date.
o Analysis of business and user needs, documenting requirements, and revising existing
business processes as necessary
Sr. Analyst, Process Management- Nationwide Insurance February 2014- April 2015
o Responsible for business or systems analysis, implementation and operation
o Analyze existing process and procedures and provide improvement, simplification or
discountenance of methods
o Prepare documents and contracts for suppliers/vendors
o Process Visa letters for onshore and offshore consultants working for Nationwide
o Vendor Management/Contract Management
Sr. Administrative Secretary– Nationwide Insurance January 2013- February 2014
o Collaborated and provided support to the Business Consulting Group in NW Direct on
planning efforts for Affinity
o Created and managed process mapping for Affinity Enterprise Architecture, ID processing,
current state assessments, and research cataloging.
o Manages calendars, email, travel, meeting preparation & planning, as well as on-boarding
for all new employees. This is under 3 directors and their teams made up of 43 staff
members.
Private Investor Reporting Analyst-JPMorgan Chase & Co. October 2011-Jan 2013
o Responsible for timely and accurate reporting of monthly remittances on the hEMC
mortgage loans on the (client 589) portfolio which are highly regulated by the
industry/investors and considered high risk
o Managed complex reporting that required loan level research of loan modifications,
buyouts, foreclosure sale, and securitizations by Private Investors
o Prepared Financial Statements for Loan Originators
Nationwide Insurance June 2000 - July 2011
Fiduciary Auditor, P&C SalesCompliance
Analyst Payroll, Taxation & Benefits
Business Information Analyst, Asset Management
Sr. Administrative Secretary, Home Office of Claims Support 2
Administrative Secretary, Field Claims Office
Financial Services Analyst, Retirement Solutions
Financial Services Representative, Ohio Deferred Compensation
Administrative Secretary, Medpay Department
Customer Service Representative I& II, Columbus claims call center

2. Education
Pursuing Project Management Certification
Stanford Project Certification
Related Job Skills
Dealing with Ambiguity
Detail Oriented
Problem Solving
Team & Customer Service Oriented
Microsoft Applications
Certifications
Business Transformation Planning
The Effective Facilitator
CI Champion – ID Processes, Client Letters, & Tax Audit
ESDM