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ELIZABETH “BETH” JONES
Fillmore, CA 93015 | emjones61@att.net |
(805) 209-9008
OBJECTIVE Utilize my experience obtained in current and previous employment within a stable working
environment. Career minded individual with experience seeking an opportunity within an
organization that will allow me to continue to grow professionally.
EXPERIENCE RISK MANAGEMENT / FINANCIAL SERVICES ADMIN CITY OF OXNARD.
MAY 2016 – AUGUST 2016
● Support Financial Services Manager and Budget and Assessment Analytics
● Reconciliation of Municipal Bond accounts
● Risk management requirement and approval including Certificate of Liability.
PROGRAM/PROJECT ANALYST SOUTHERN CALIFORNIA EDISON (SCE)
FEBRUARY 2006 – NOVEMBER 2014
● Data Mining and Reporting of Transmission & Distribution Business Unit
Operations, Asset Management, Maintenance and Inspection, and Resource
Performance and Planning Management
● Program and Database development for reporting and compliance with California
Public Utilities Commission (CPUC) filing requirements of planned outage
notification to SCE customers
● Team Leader; adhoc projects, data analysis, and Subject Matter Expert (SME) of
Payroll & Administrative Services for implementation and rollout of Systems
Application, Projects (SAP) Enterprise Resource Planning *ERP) Business
Intelligence (BI)
● Organization Chart Project (7 Business Units – 1,200+ personnel) analysis of
program needs, process development, author Process Guide, regular
maintenance and publish upload updates to intranet portal, train users for
continued processing
ACCOUNTANT ASSOCIATE R MATTHEW & ASSOCIATES
OCTOBER 2007 – JANUARY 2009
● Assist with tax return preparation and submission for individual and small
business proprietors
● Process income, expense, profit and loss reporting, payroll, state and federal tax
payments
ADMINISTRATIVE SUPPPORT / SALES REPRESENTATIVE SHIRLEY BRANDON, STATE FARM AGENT
MARCH 2005 – JANUARY 2006
● Subject Matter Expert (SME) in financial products, company philosophy, policies
and procedures, marketing, sales and customer service
● Quote premiums for residential, commercial, and automobile property and
casualty policy sales
● Claims reporting and handling
● Banking of Policyholder premium funds
● Maintain IT compliance with company standards and legal regulations
CONTRACT ADMINISTRATOR / EXECUTIVE ASSISTANT R & D TRANSPORTATION SERVICES, INC.
OCTOBER 2003 – DECEMBER 2004
● EA to CEO and senior management team of consulting and management
brokerage of transportation services for Regional Center and School Districts
throughout California
● Develop, prepare, negotiate, track and administer contract documents on behalf
of clients and third party vendors, company and client agreements
● Coordinate and facilitate meetings, appointments, events, travel arrangements
and communication logistics
OFFICE MANAGER / SUPERVISOR / BOOKKEEPER TOUCH OF MAGIC PRODUCTIONS
DECEMBER 2000 – DECEMBER 2004
● Manage telemarketing sales production staff, dispatch and deliver – 5 staff
members
● Prepare weekly, & monthly profit/loss reports
● Process payroll, accounts receivable, accounts payable, regular financial reports
PROGRAM MANAGEMENT COORDINATOR / EXECUTIVE ASSISTANT COUNTRY WIDE FINANCIAL
CORPORATION
SEPTEMBER 2002 – APRIL 2003
● EA for Customer Relationship Management (CRM) Program team; Sr VP and five
1st
VP Project Managers of software engineering, migrating legacy departmental
data and consolidating an operational system (AS400) into a customer based
unified system (Siebel application)
● Project coordination and facilitation of meetings, appointments, event logistics,
travel arrangements and communication
● Record, track and report project action items and personnel resource planning
and costs, using self-created and maintained Excel workbooks for tracking of
work project tasks, personnel resources and status
● Report and publish weekly and monthly project status reports to probrtam
managers and department executive
● Records minutes for executive and project meetings
● Supervised computer electronics and office equipment inventory and supply
purchasing
ANALYST / UNDERWRITING SPECIALIST STATE FARM INSURANCE COMPANIES
SEPTEMBER 1979 – JUNE 2002
● Research , develop and analyze data and various forms of information in order to
approve or decline automobile insurance application and establish premium rates
● Team leader, supporting, consulting and training management and co-workers on
underwriting, customer service and data processing procedure and issue
● Customer Service phone specialist; handled 46-60 calls daily
● Workstation Liaison between business s and technical staff at all levels
● Present and facilitate training sessions and department presentations
● Knowledge based operating program experience
● Joint Application Development (JAD) Meeting facilitation
● Catastrophe claim service: 1991 Hurricane Iniki, 1994 Northridge Earthquake
EDUCATION CALIFORNIA LUTHERAN UNIVERSITY COMPUTER INFORMATION SYSTEMS
1998 - 2003
LOS ANGELES PIERCE COLLEGE DEGREE AA
1993 - 1996
INSURANCE INSTITUTE OF AMERICA CERTIFICATE, IIA PROPERTY & CASUALTY LIABILITY
1990 1991
TECHNIAL SKILLS EXPERT IN THE FOLLOWING SOFTWARE APPLICATION AND INFORMATION
SYSTEMS, INCLUDES BUT NOT LIMITED TO:
● SAP/ERP/BI
● MS Office Access, Excel, Excel VBA, PowerPoint, FrontPage, Project 2000,
Outlook, Word, Visio
● LotusNotes, Domino, Shared data storage tools, external links in workbooks &
database sources
● Data mining and migration, Macros, Pivot Tables, and Vlookups and Hlookups
● Adobe Acrobat 7.0 Professional, Adobe Photoshop 6.0, Illustrator, Dreamweaver
● QuickBooks Pro
REFERENCES AVAILABLE UPON REQUEST
LINDA
PALACE
CYNTHIA
MARTINEZ
(805) 216-6801 Program/Project Analyst, SCE
(909) 912-2616 Business Analyst, SCE
PAGE 2

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ResumeEMJones2016_2

  • 1. ELIZABETH “BETH” JONES Fillmore, CA 93015 | emjones61@att.net | (805) 209-9008 OBJECTIVE Utilize my experience obtained in current and previous employment within a stable working environment. Career minded individual with experience seeking an opportunity within an organization that will allow me to continue to grow professionally. EXPERIENCE RISK MANAGEMENT / FINANCIAL SERVICES ADMIN CITY OF OXNARD. MAY 2016 – AUGUST 2016 ● Support Financial Services Manager and Budget and Assessment Analytics ● Reconciliation of Municipal Bond accounts ● Risk management requirement and approval including Certificate of Liability. PROGRAM/PROJECT ANALYST SOUTHERN CALIFORNIA EDISON (SCE) FEBRUARY 2006 – NOVEMBER 2014 ● Data Mining and Reporting of Transmission & Distribution Business Unit Operations, Asset Management, Maintenance and Inspection, and Resource Performance and Planning Management ● Program and Database development for reporting and compliance with California Public Utilities Commission (CPUC) filing requirements of planned outage notification to SCE customers ● Team Leader; adhoc projects, data analysis, and Subject Matter Expert (SME) of Payroll & Administrative Services for implementation and rollout of Systems Application, Projects (SAP) Enterprise Resource Planning *ERP) Business Intelligence (BI) ● Organization Chart Project (7 Business Units – 1,200+ personnel) analysis of program needs, process development, author Process Guide, regular maintenance and publish upload updates to intranet portal, train users for continued processing ACCOUNTANT ASSOCIATE R MATTHEW & ASSOCIATES OCTOBER 2007 – JANUARY 2009 ● Assist with tax return preparation and submission for individual and small business proprietors ● Process income, expense, profit and loss reporting, payroll, state and federal tax payments ADMINISTRATIVE SUPPPORT / SALES REPRESENTATIVE SHIRLEY BRANDON, STATE FARM AGENT MARCH 2005 – JANUARY 2006 ● Subject Matter Expert (SME) in financial products, company philosophy, policies and procedures, marketing, sales and customer service ● Quote premiums for residential, commercial, and automobile property and casualty policy sales ● Claims reporting and handling ● Banking of Policyholder premium funds ● Maintain IT compliance with company standards and legal regulations CONTRACT ADMINISTRATOR / EXECUTIVE ASSISTANT R & D TRANSPORTATION SERVICES, INC. OCTOBER 2003 – DECEMBER 2004 ● EA to CEO and senior management team of consulting and management brokerage of transportation services for Regional Center and School Districts throughout California ● Develop, prepare, negotiate, track and administer contract documents on behalf of clients and third party vendors, company and client agreements ● Coordinate and facilitate meetings, appointments, events, travel arrangements and communication logistics OFFICE MANAGER / SUPERVISOR / BOOKKEEPER TOUCH OF MAGIC PRODUCTIONS DECEMBER 2000 – DECEMBER 2004 ● Manage telemarketing sales production staff, dispatch and deliver – 5 staff members ● Prepare weekly, & monthly profit/loss reports ● Process payroll, accounts receivable, accounts payable, regular financial reports PROGRAM MANAGEMENT COORDINATOR / EXECUTIVE ASSISTANT COUNTRY WIDE FINANCIAL
  • 2. CORPORATION SEPTEMBER 2002 – APRIL 2003 ● EA for Customer Relationship Management (CRM) Program team; Sr VP and five 1st VP Project Managers of software engineering, migrating legacy departmental data and consolidating an operational system (AS400) into a customer based unified system (Siebel application) ● Project coordination and facilitation of meetings, appointments, event logistics, travel arrangements and communication ● Record, track and report project action items and personnel resource planning and costs, using self-created and maintained Excel workbooks for tracking of work project tasks, personnel resources and status ● Report and publish weekly and monthly project status reports to probrtam managers and department executive ● Records minutes for executive and project meetings ● Supervised computer electronics and office equipment inventory and supply purchasing ANALYST / UNDERWRITING SPECIALIST STATE FARM INSURANCE COMPANIES SEPTEMBER 1979 – JUNE 2002 ● Research , develop and analyze data and various forms of information in order to approve or decline automobile insurance application and establish premium rates ● Team leader, supporting, consulting and training management and co-workers on underwriting, customer service and data processing procedure and issue ● Customer Service phone specialist; handled 46-60 calls daily ● Workstation Liaison between business s and technical staff at all levels ● Present and facilitate training sessions and department presentations ● Knowledge based operating program experience ● Joint Application Development (JAD) Meeting facilitation ● Catastrophe claim service: 1991 Hurricane Iniki, 1994 Northridge Earthquake EDUCATION CALIFORNIA LUTHERAN UNIVERSITY COMPUTER INFORMATION SYSTEMS 1998 - 2003 LOS ANGELES PIERCE COLLEGE DEGREE AA 1993 - 1996 INSURANCE INSTITUTE OF AMERICA CERTIFICATE, IIA PROPERTY & CASUALTY LIABILITY 1990 1991 TECHNIAL SKILLS EXPERT IN THE FOLLOWING SOFTWARE APPLICATION AND INFORMATION SYSTEMS, INCLUDES BUT NOT LIMITED TO: ● SAP/ERP/BI ● MS Office Access, Excel, Excel VBA, PowerPoint, FrontPage, Project 2000, Outlook, Word, Visio ● LotusNotes, Domino, Shared data storage tools, external links in workbooks & database sources ● Data mining and migration, Macros, Pivot Tables, and Vlookups and Hlookups ● Adobe Acrobat 7.0 Professional, Adobe Photoshop 6.0, Illustrator, Dreamweaver ● QuickBooks Pro REFERENCES AVAILABLE UPON REQUEST LINDA PALACE CYNTHIA MARTINEZ (805) 216-6801 Program/Project Analyst, SCE (909) 912-2616 Business Analyst, SCE PAGE 2