1
Mobile + Inbound
@santiagojara
@santiagojara
2
May 30, 1999
3
The world is changingThe world has changed
4
Google Ad Revenue
> US Print
Industry
{Business Insider}
Apple: iPads in 24
months > Macs in
24 years
2 million x storage
of Apollo Project =
iPhone5
# of smartphones
sold > babies born
Amazon revenue >
50% of world’s
GDPs
2012: $16.5b
music industry,
$13.6b iTunes
@santiagojara
5
@santiagojara
6
@santiagojara
7
@santiagojara
8
And then along came tablets...
9
@santiagojara
10
@santiagojara
11
1990 1999 2000 2008
World
Wide Web
Shift from
Print to
Web
iTunes App Store
500,000
websites
2010
500,000
apps
Shift from
Web to Mobile
2011
The Timeline
@santiagojara
12
Time Spent in Web vs. Apps
[minutes per day]
The Shift
Source: comSCORE & Flurry Analytics
13
The Reality
In 1999, 38 million people
had broadband internet.
Today, over 1.2 billion have
it on their mobile phone.
@santiagojara
14
@santiagojara
15
$160B -
$37BMo
16
"2012 was a big year for us. We
made the big transition where now
there are more people using
Facebook on mobile everyday than
on desktop."
~ Mark Zuckerberg, CEO Facebook
@santiagojara
17
97%
The Problem
@santiagojara
18
Consumers
Arrive
The Golden Moment
Brands Catch-up
@santiagojara
19
We are now
in mobile’s
‘Golden Moment’
20
Adaptability
21
Mobile Apps & Mobile Sites 1
2
3
4
Finders Keepers
How to Pick a Mobile Vendor
Fun: Imagine the Possibilities
22
23
Tourism Mobile
Funnel
Loyalty
Advocacy
Consideration
Conversion
Awareness
Mobile site first touch
Mobile site education
Mobile site purchase
Mobile app browsingIn-location
Mobile app engagement
40% have turned to a
competitor after a
bad mobile experience.
@santiagojara
Mobile Site Mobile App
‣ Primary Use: Information
‣ Native calls-to-action (except
maps)
‣ Cross-platform
‣ Responsive is best
‣ Intuitive navigation & layout
‣ Primary Use: Repeated
Engagement
‣ Deep native calls-to-action
‣ Local Caching (offline access)
‣ Active Communication (Push
Notifications)
‣ Save Favorites w/o login
‣ User Personalization
@santiagojara
27
App Expertise
Baked-In Social
Sharing
Buy from a
partner, not a
vendor
Push Notifications
Real-time,
integrated CMS
App Launch
Expertise
@santiagojara
28
29
30
31
32
33
34
In-App Purchases
73%
@santiagojara
35
@santiagojara
36
Adaptability
37
Mobile + Inbound
Q & A
@santiagojara
38
To: 50500
Text: santiago
ENTER TO
WIN
Three (3) free,
1-hour
mobile strategy
sessions
39
40
Thank You.
@santiagojara

Santiago Jaramillo - Mobile + Inbound

Editor's Notes

  • #21 Netflix + Redbox = Blockbuster Apple = Yahoo TripAdvisor + Expedia = Travel Agents
  • #27 (joke opener: in a nacho). Audience: how many weather apps do you have? How many calculator apps do you have? OWS story. First wins. Search App Store - what destinations do they find?
  • #35 http://www.imore.com/app-purchases-now-account-staggering-76-app-store-revenue-according-report
  • #37 Netflix + Redbox = Blockbuster Apple = Yahoo TripAdvisor + Expedia = Travel Agents