This document is a resume for Sanjeev Baxla. It summarizes his career objective of seeking a challenging position in a transnational corporation to enhance his personal and professional goals. It then details his professional experience including current and previous roles in customer relationship management, lease administration, financial adjustment analysis and claims management from 2013 to 2004. It concludes with his educational qualifications, computer skills, personal details and signature.
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A confident and smart working MBA, Science Graduate with more than 9 years of work experience on MIS, CRM, Operations in the field of Real Estate & BFSI, Excellent interpersonal and communication skills with ability to excel, prioritize & organize work in a team environment.
1. House No. 751D, Block- JGII
Vikas Puri, New Delhi-110018.
PHONE: 9711987490
E-mail: sanjeevbaxla@gmail.com
SANJEEV BAXLA
Career Statement Hardcore experience in Customer Relationship
Management inCorporate Environment with PR being a forte
additionally.
Career Objective I seek a job position in a professional organization
Which can enhance my personal as well as professional
goals of achieving success and Respectability. Therefore I
aspire for a challenging
opportunity for a successful career in a Transnational
Corporation.
Professional
Experience May 2013 – Till Date
Jones Lang LaSalle
Post Held: Lease Analyst
Key Responsibilities:
• Lease Review and Abstraction
• Rent analysis and calculation.
• Rent reconciliation.
• CAM/OpEx/Outgoings calculation and reconciliation.
• Invoice processing.
• Variance Calculation
• Capturing critical date driven events with the help of Toolkit.
• Workflow setup – Creating workflow in the Sharepoint,
integrating and amending recipients for status notifications.
• Taking client calls.
• Mentoring New Hires.
• Handling more than 70 critical accounts including JLL (Including
Cisco, Barclays, Kaiser, Morgan Lewis, Chicago Department of
Aviation, Frontier Communication, Catamaran etc).
Other Responsiblities:
• Maintaining inventory tracker and Turnaround Time for
deliverables
• Cross check the abstraction.
2. Apr.2007- May. 2013
UNITED HEALTH GROUP
Post Held: Sr. Financial Adjustment Analyst
• Making financial transactions, Analyzing and doing
adjustments in existing and previous transactions on customer’s
appeal (Business Groups and Vendors).
• Working with Complex Adjustment and Rework Process.
• Performing Underpayment and Overpayment voids.
• Requesting stop cheques and recoupment of overpaid amount.
• Making of Standard Processing Guidelines.
• One of the key responsibility is to Manage the Work Force of
three running sites of the Organisation, situated at Gurgaon, Noida
and Hyderabad.
• Publishing hourly reports.
• Providing reports on Inventory Trend.
• Publishing reports of day to day Developments in Business.
• Providing essential data to automation team for testing and
development of new macros which further helps in enhancement
of entire process in Operations.
• Mentoring and Assisting New Hires.
• Taking Error review sessions.
• Chosen as On Job Trainer for the maximum time.
GLOBERIAN PVT INDIA LTD. (Nov.2004-Till April 2007)
Post Held: Claims Management Executive
Key Responsibilities:
• To attend and make legal calls to law firms and doctors, hospitals
and other health care providers for obtaining medical records for
the purpose of Law suites.
• Underwriting of medical documents.
Education 2000
Graduated from Sri Venkateshwara College, Bachelor
of Arts ( Delhi University)
1997
3. Passed XII through C.B.S.E. from Sahoday Senior
Secondary School, New Delhi.
Computer Working knowledge with Ms-Office includes
Proficiency MS Excel, Word, PowerPoint.
Personal Information:
• Father’s Name : Mr. Vincent Baxla
• Father’s Occupation : Retired from Central Government
• Date Of Birth : 06th Sep. 1977
• Marital Status : Married
• Nationality : Indian
• Gender : Male
• Languages Known : English, Hindi
• Emergency Contacts : Alice - +91 9711987489
• Language Known : English & Hindi.
• Interests : Interacting with people, Listening music and
Playing football.
Place : New Delhi
Date … /…/….. (Sanjeev Baxla)