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Ismail Sayed
Business System Analyst and Functional
Consultant
Jeddah, Saudi Arabia
Contact Information
Email Address: issacismail@gmail.com
Mobile Phone: +966553097994
Country: Jeddah, Saudi Arabia
Target Job
Target Job Title: Project Lead, Business System Analyst and Consultant, ERP Support Engineer.
Target Job Location: Saudi Arabia, India or any other GCC Countries.
Career Objective: Aspiring for a competitive and challenging environment in a high growth company. I want
to obtain a position whereby I can apply acquired knowledge and skills, working in a team environment,
thereby continuously growing and contributing to the main objectives of the organization.
Personal Information
Name: Ismail Sayed
Birth Date: 2nd
November 1978
Gender: Male
Nationality: India
Marital Status: Married
Number of Dependents: 2
Driving License Issued From: Saudi Arabia; India

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Experience
Business System Analyst and Functional Consultant.
At Civilsoft LLC – Dubai – UAE ( www.civilsoft.net )
Location: Jeddah, Saudi Arabia,
Company Industry: Computer/Software
December 2003 - Present
 Extensive experience in project initiation, conceptual design, Business Process Modeling, Requirements
definition.
 Strong Knowledge in ERP (HR & payroll Domain).
 Huge experience in Process defining and Implementation and post implementation support in wide variety of
industries like Healthcare (Banaja Holdings), Construction (PBAD - Saudi Bin Ladin Group), Hospitality
(Intercontinental Hotels in Jeddah , Medinah and Makkah, Al Hokair – more than 25 Hotel
Properties across Saudi Arabia) and Airports (Ports Projects Management and Development
Company (PPMDC) managing Hajj terminal- Jeddah).
 ERP Modules managed are HR and Payroll, Recruitment, Visa Management System, Time
Management System, Employee Self Service, Document Management System, Manning and
Budgeting, Performance Management System, Bonus and Incentives, Increment, Training
Management, Notification, Archiving system, Business Rules and Approval Process.
 Have contributed largely in analysis and Defining the entire Process flow and mapping it into the system for
below modules.
o HR and Payroll
 Employee Personal data management
 Leave and Ticket Management.
 End of Service Management.
 Attendance and Overtime Management.
 Warnings and Penalties management.
 Payroll Process and payments.
 Costing and JV process.
 Integrating payroll with financial modules from system like Oracle, Sun.
o Recruitment Processes
 CV gathering process
 Planning recruitment process
 Candidate search process
 Interview process
 Candidate shortlist process
 Job Offer and Hiring.
 Linking candidate to payroll.
o Visa Management System
 Integrating Government Visa issued with the company Visa pool.
 Process of allocating Visa to recruitment Agents.
 Integrating Recruitment module with Visa Tracking system.

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o Time Management System
 Integrating Clock data with TA System.
 Employee Shift Allocation process.
 Integrating Time Management System with Payroll.
o Employee Self Service
 Integrating Personnel, payroll and HR Data to empower employee to access his own
accurate and current information.
 Enabling viewing and updating personnel data.
 Submitting leave and Ticket Requests.
 Updating Bank account details (for Payroll Purpose).
 Viewing Salary Slip.
 Self-Performance Assessment.
o Document Management System (DMS)
 Managing employee Personnel document.
 Integrating DMS with ESS , Notification and Work flow.
o Manning and Budgeting Process.
 Planning annual budget for existing employees
 Vacancy management.
 Forecasting total cost (Active + Vacancies) for company.
 Mapping the Process with recruitment modules.
o Performance Management Processes
 Personal Development Plan.
 Objective and Competencies.
 360 degree Evaluation
 Linking PMS process with Bonus & Incentive and Increments.
o Training Management
 Course and event Management
 Planning Training for employees.
 Initiating Employees Training.
 Training Feedback and review.
o Bonus & Incentives (B&I).
 Integrating Performance Management with Bonus and Incentive.
 B&I Simulation process using various parameters.
 Linking B&I to Payroll.
o Increment
 Integrating Performance Management with Increments Module.
 Creating Simulation and Scenario using various parameters like Performance Evaluation,
Inflation, Seniority, and Education.
 Linking Increment module with Payroll.
o Business Rules and Approval Process.
 Incorporating Business rules and validation for every process.
 Defining Work flows and integrating with Business rules and other modules.
o Notification
 Integrating Notification by email / SMS with the Module work flow processes.
 Integrating Notification with Document management.
1. Through understanding of business process modeling and redesign concepts.
2. Provide end-to-end data analysis, documentation to map data, workflow and processes. Providing
management level presentation for the same.
3. Analysis and documentation of functional requirements for new development and enhancements.
4. Implementation and support, testing, documentation.

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5. Provided technical support for change control assessments, Initial software change requests, level of
effort, risk/impact and mitigation.
6. Support and train the end-user community on how to employ company information system.
7. Having brain storming session with key stakeholders to understand their business needs.
8. Conducted impact analysis of business requirements.
9. Coordinating with project team for testing, validation, functionality and operational reliability of system
platform (software & hardware) as per predefined business requirements.
10. Working knowledge of software programming tool PL/SQL, VC++, VB.net, C# and Reporting Tool
(Crystal Reports).
11. Have knowledge of Oracle HRMS (Core Module / Payroll / SSHR).
12. Good Working knowledge on Database - SQL 2000, SQL 2005, SQL 2008, SQL 2012.
13. Excellent working knowledge of MS Project, MS Word, MS Excel, MS Power Point.
14. Have extensively contributed in Database Design and Data migration procedures.
Software Engineer
At MORMUGAO PORT TRUST
Location: India,
Company Industry: Shipping
October 2002 - September 2003
Developed & Implemented following modules.
Modules were developed using tolls like VB 6.0 & MS Access 2000 as Database.
1. Overtime Module - To maintain the extra hours worked by employees and providing overtime analysis
report.
2. Budgeting - Comprehensive module to forecast the expected cost for a department.
Faculty
At SMART COMPUTER EDUCATION
Location: India,
Company Industry: Education, Training, and Library
February 2002 - September 2002
Was Faculty for the Programming Languages like VB 6.0, C, C++ and Oracle 8i

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Quality Controller
At ZENITH COMPUTERS
Location: India,
Company Industry: Information Technology
October 2000 - March 2001
Responsibilities included installing software's and carrying out final testing of the entire assembled PC for proper
functioning, check for the quality and dispatch for packing. It also included coordinating with various dept to achieve the
daily volume targets.
Specialties
 Expertise in HR. processes
 Business Process Modeling and Mapping.
 Systems Analysis.
 System Enhancements.
 Manage Teams.
 Implementation of Projects.
 Data Management.
 Hands on in Software Development.
Education
Post Graduate Diploma in Advance Computing
At Centre for Development of Advanced Computing (C-DAC)
(Research and development organization under the Department of Information Technology,
Govt. of India)
Location: Mumbai, India
Completion Date: January 2002
Bachelor of Engineering in Electrical (Degree)
At Goa Engineering College
Location: Goa India
Completion Date: August 2000

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Certification
Oracle Apps (HRMS Module)
At Acutesoft - www.acutesoft.com
Location: Hyderabad, India
Completion Date: September 2012
Training
Project Management
At simplilearn (R.E.P for Project management Institute - USA) - www.simplilearn.com
Location: Jeddah, KSA
Completion Date: April 2013
Languages
English Level: Expert.
Arabic Level: Beginner.
Hindi Level: Expert.