This session focused on a real-world case study demonstrating how integrating CRM with a Contact Center solution can deliver a great customer care experience.
Salesboard, the field sales app that puts you in controlIvo Wentholt
Salesboard is a field sales app that allows companies to manage their sales teams, target customers, and increase brand awareness. It provides native apps for iOS and Android tablets that sales reps can use to access leads on a map, view lead details, present pitch cards and presentations, and close deals. The management area allows companies to publish content, manage users, and get detailed analytics and reports on field sales performance.
FlexiPOS is a point-of-sale system for wine shops that offers local data storage, high processing power, and networking capabilities. It allows offline transactions when the network is down. It has user-friendly screens for billing and supports barcode scanning. FlexiPOS also has backend features for managing store details, categories, taxes, products, and suppliers. Additional features include access rights, offline billing, discount settings, receipt formats, and support for peripherals. It also offers a customizable loyalty program with point assignments and bonus points.
The document provides an agenda and overview for an introduction to Salesforce training session. It discusses topics like cloud computing models, the benefits of CRM systems, Salesforce editions and licenses, navigating the Salesforce user interface, and the various Salesforce clouds. It also defines key Salesforce concepts and terminology like instances, environments, objects, fields, and records. The training concludes with information on how to get started with the Trailhead learning platform and tips for continuing to learn Salesforce.
Trip Master is a travel software that allows travel operators to manage their business from anywhere. It has both desktop and web-based applications. The software handles sales, bookings, invoicing, customer management, and generates reports. It integrates with hotel and vendor systems. Trip Master provides full visibility and control over a travel business.
The document discusses eProperty Management System (ePMS), a property management software developed by Galadari Infotech. ePMS provides a comprehensive and integrated system for managing all aspects of real estate business. It offers features like property listing, customer relationship management, sales cycle management, accounting and payment management, contract generation, and reporting. The system aims to bring efficiency, automation and insights to help real estate businesses optimize operations and sales.
BusinessXpress CRM is a full-featured customer relationship management suite that helps businesses of all sizes manage marketing, sales, and customer service. It provides tools to generate marketing leads, close sales faster, and deliver responsive customer support. BusinessXpress CRM can be deployed both on-premise or in the cloud, giving customers flexibility to choose the option that best fits their needs. It works seamlessly with other Cultivate Solutions products and is designed to streamline business processes.
This session focused on a real-world case study demonstrating how integrating CRM with a Contact Center solution can deliver a great customer care experience.
Salesboard, the field sales app that puts you in controlIvo Wentholt
Salesboard is a field sales app that allows companies to manage their sales teams, target customers, and increase brand awareness. It provides native apps for iOS and Android tablets that sales reps can use to access leads on a map, view lead details, present pitch cards and presentations, and close deals. The management area allows companies to publish content, manage users, and get detailed analytics and reports on field sales performance.
FlexiPOS is a point-of-sale system for wine shops that offers local data storage, high processing power, and networking capabilities. It allows offline transactions when the network is down. It has user-friendly screens for billing and supports barcode scanning. FlexiPOS also has backend features for managing store details, categories, taxes, products, and suppliers. Additional features include access rights, offline billing, discount settings, receipt formats, and support for peripherals. It also offers a customizable loyalty program with point assignments and bonus points.
The document provides an agenda and overview for an introduction to Salesforce training session. It discusses topics like cloud computing models, the benefits of CRM systems, Salesforce editions and licenses, navigating the Salesforce user interface, and the various Salesforce clouds. It also defines key Salesforce concepts and terminology like instances, environments, objects, fields, and records. The training concludes with information on how to get started with the Trailhead learning platform and tips for continuing to learn Salesforce.
Trip Master is a travel software that allows travel operators to manage their business from anywhere. It has both desktop and web-based applications. The software handles sales, bookings, invoicing, customer management, and generates reports. It integrates with hotel and vendor systems. Trip Master provides full visibility and control over a travel business.
The document discusses eProperty Management System (ePMS), a property management software developed by Galadari Infotech. ePMS provides a comprehensive and integrated system for managing all aspects of real estate business. It offers features like property listing, customer relationship management, sales cycle management, accounting and payment management, contract generation, and reporting. The system aims to bring efficiency, automation and insights to help real estate businesses optimize operations and sales.
BusinessXpress CRM is a full-featured customer relationship management suite that helps businesses of all sizes manage marketing, sales, and customer service. It provides tools to generate marketing leads, close sales faster, and deliver responsive customer support. BusinessXpress CRM can be deployed both on-premise or in the cloud, giving customers flexibility to choose the option that best fits their needs. It works seamlessly with other Cultivate Solutions products and is designed to streamline business processes.
Microsoft Dynamics CRM provides a holistic view of customers across channels with capabilities for contact management, knowledge management, case management, service analytics, and scheduling. It offers customers flexibility through cloud or on-premises deployment across tablets, desktops, and phones. Gartner has recognized Microsoft Dynamics CRM as a leader in its Magic Quadrant for CRM.
This document provides an overview of the SalesTouch interactive touchscreen system for leasing offices. It lists various features the touchscreen can display such as community features, building features, apartment features, and recreation features. It also lists functions like searching for available units, viewing floorplans and unit details, and highlighting points of interest nearby. Contact information is provided for Marc Cohn and Jack Leathers at SalesTouch Solutions.
Renaissance is an enterprise mobile SFA and CRM solution that allows for automated field and back office activities like order taking, order status tracking, beat planning, viewing customer data, promotions management, and client feedback surveys from a mobile device. The solution provides executive dashboards, reports, and integration capabilities with legacy systems and SAP. It also extends functionality to distributors for order creation and status, queries, feedback, and information access. The benefits include improved efficiency, productivity, sales planning, and utilization of promotions for sales executives and distributors.
Relationship Charts for Microsoft Dynamics CRMWaveAccess
Relationship Charts 2013 - An add-on for MS CRM 2013 that allows you to build CRM connections and CRM relationships visually. This is the only fully configurable tool for Dynamics CRM with automatically generated charts for main entities. Out of the box Relationship Charts product includes pre-built charts for the three main entities: accounts, contacts and opportunities. For each of these entities charts can be created automatically and embedded in the entity forms.
Sales Force Automation System Commtex Solutions SfaSOUMIIK MITRAA
Commtex Solutions provides a sales force automation system with innovative web-based and mobile tools. Their vision is to empower salespeople with reporting, planning, and business intelligence tools. The system allows for internet and mobile-based field planning, reporting, dashboards, and analytics to maximize sales and customer service. It offers managed services with no required in-house infrastructure.
This document summarizes a customized CRM solution that offers multiple integration and platform capabilities. It can be deployed on-premise or on cloud and provides a unified platform to manage customer service, email, intra-org chat, marketing automation, and sales processes. The CRM solution helps manage customer and prospect data, workflows, progress tracking, customer service tickets, marketing emails, reporting, and more to provide transparency and improve customer service.
Operational CRM involves direct customer interactions through various touchpoints like call centers, websites, emails, sales interactions and faxes. Analytical CRM uses technology to compile and process operational data to understand customers and perform tasks like customer profiling, revenue analysis, churn analysis and campaign measurement. Collaborative CRM enables two-way dialogue between companies and customers through multiple channels to improve customer interactions and facilitate collaboration.
Real Estate CRM software consolidates customer information into a single database for easy access and management. It records customer interactions, automates workflows, and allows managers to track performance. The document discusses a web-based and mobile-based Real Estate CRM solution for small-to-medium real estate businesses that provides requirements for the industry with quick ROI. Key features include click-to-call, quality call recording, IVR integration, and compatibility across devices and browsers.
SOMO CRM is a social mobile customer relationship management system that allows users to:
1. Streamline business operations through system integration and automation, while capturing customer analytics to aid marketing and sales planning.
2. Manage campaigns, leads, potentials/deals, invoices, and customer support through integrated modules, with capabilities like automated lead generation from websites and SMS.
3. Facilitate collaboration through a social wall feature similar to Facebook, with user commenting and discussions linked to CRM entries.
This document provides an overview comparing SugarCRM and Salesforce, covering their histories, key differentiators, pricing, hosting options, configurations, integration capabilities, intuitiveness, flexibility, mobile access, outbound emails, and user interface customizations. It finds that SugarCRM offers more flexibility and customization out of the box at a lower cost than Salesforce, which charges additional fees for features included with SugarCRM. It concludes by suggesting questions to consider regarding additional Salesforce fees before making a decision.
FyNSiS Legal CRM is a niche system designed to organize client cases in SuiteCRM to get 360 degree clients view anywhere, anytime. It automates internal communication and delivers required MIS for business critical decision overall improving law firm’s profitability enhances firm productivity.
PlayhouseSquare implemented a CRM system to integrate customer data across various departments and gain insights from customer behavior. The CRM was rolled out in phases starting with guest services to track complaints, then subscriptions to track customer activities, followed by sales teams to log calls. This allowed issues to be identified and staffing to be optimized based on sales patterns. The CRM also created a central information hub accessible across departments.
This document describes a private label marketing service that allows companies to maintain their brand identity while giving franchises and locations flexibility. It offers an online ordering system that provides quotes, proofs, and reports in real-time. The service allows companies to select targeted mailing lists and customize creative elements, quantities, offers and more for direct mail, email, and printed materials campaigns through a single online portal.
Longeviter Cloud CRM 2021 seminar web versionDimitris Rados
A CRM gives you the opportunity & the tools to keep record, analyze & monitor
every action at "Customer Journey“
on your business.
A Cloud CRM is the modern way for your Business Digital Transformation.
SugarCRM have multiple editions. Our recommendation for clients is to invest in the Enterprise edition. The main advantage of Enterprise is that it contains the Advanced Workflow module which allows for business processes to be automated using a visual workflow designer. There are further advantages of the Enterprise edition of Sugar that are contained in this slide deck. If you would like to see more of SugarCRM Enterprise please visit www.evolutionmarketing.com.au
The document summarizes a field force automation solution called SPEED provided by MapMyMobile. SPEED uses mobile and GPS technology to track field employees, generate real-time reports, and provide visibility into activities like attendance, sales performance, customer meetings, and travel. It helps organizations improve field operations, better manage competition, and protect sensitive information. MapMyMobile provides customized mobile applications and services across various industries to realize benefits from field force automation.
This document discusses how xRMLink portals can be used to extend a Dynamics CRM system to external stakeholders like partners, customers, and vendors. It outlines challenges with sharing CRM data externally and how portals provide a secure, customizable, and scalable solution. Key benefits of xRMLink portals include reduced development time, low cost of ownership, improved productivity, and enhanced ROI through a single platform that accelerates business processes and relationships.
Salescamp offers cloud base sales CRM software solution to manage sales reporting, management, marketing, improve customer relationships and more. Salescamp CRM offers customization as a result you can build CRM as per your needs.
It has the following features:
1.Lead Management
2.Sales Reporting
3.Call & SMS
4.Email Sync
5.Easy Customization
6.Deal Pipeline
7.Activities and Goals
8.Integration
https://www.salescamp.app/
The SAP CRM application is an integrated Customer Relationship Management (CRM) software developed by SAP SE that targets business software requirements of midsize and large organizations in all industries and sectors.
Grease Lightnen is a musical that tells the story of Danny and Sandy, two high school students who fall in love over the summer but end up attending different schools in the fall. They try to maintain their relationship despite being in different social circles, with Danny's friends pressuring him to not see Sandy. In the end, they realize their love is stronger than the pressures of their peers and reunite.
Microsoft Dynamics CRM provides a holistic view of customers across channels with capabilities for contact management, knowledge management, case management, service analytics, and scheduling. It offers customers flexibility through cloud or on-premises deployment across tablets, desktops, and phones. Gartner has recognized Microsoft Dynamics CRM as a leader in its Magic Quadrant for CRM.
This document provides an overview of the SalesTouch interactive touchscreen system for leasing offices. It lists various features the touchscreen can display such as community features, building features, apartment features, and recreation features. It also lists functions like searching for available units, viewing floorplans and unit details, and highlighting points of interest nearby. Contact information is provided for Marc Cohn and Jack Leathers at SalesTouch Solutions.
Renaissance is an enterprise mobile SFA and CRM solution that allows for automated field and back office activities like order taking, order status tracking, beat planning, viewing customer data, promotions management, and client feedback surveys from a mobile device. The solution provides executive dashboards, reports, and integration capabilities with legacy systems and SAP. It also extends functionality to distributors for order creation and status, queries, feedback, and information access. The benefits include improved efficiency, productivity, sales planning, and utilization of promotions for sales executives and distributors.
Relationship Charts for Microsoft Dynamics CRMWaveAccess
Relationship Charts 2013 - An add-on for MS CRM 2013 that allows you to build CRM connections and CRM relationships visually. This is the only fully configurable tool for Dynamics CRM with automatically generated charts for main entities. Out of the box Relationship Charts product includes pre-built charts for the three main entities: accounts, contacts and opportunities. For each of these entities charts can be created automatically and embedded in the entity forms.
Sales Force Automation System Commtex Solutions SfaSOUMIIK MITRAA
Commtex Solutions provides a sales force automation system with innovative web-based and mobile tools. Their vision is to empower salespeople with reporting, planning, and business intelligence tools. The system allows for internet and mobile-based field planning, reporting, dashboards, and analytics to maximize sales and customer service. It offers managed services with no required in-house infrastructure.
This document summarizes a customized CRM solution that offers multiple integration and platform capabilities. It can be deployed on-premise or on cloud and provides a unified platform to manage customer service, email, intra-org chat, marketing automation, and sales processes. The CRM solution helps manage customer and prospect data, workflows, progress tracking, customer service tickets, marketing emails, reporting, and more to provide transparency and improve customer service.
Operational CRM involves direct customer interactions through various touchpoints like call centers, websites, emails, sales interactions and faxes. Analytical CRM uses technology to compile and process operational data to understand customers and perform tasks like customer profiling, revenue analysis, churn analysis and campaign measurement. Collaborative CRM enables two-way dialogue between companies and customers through multiple channels to improve customer interactions and facilitate collaboration.
Real Estate CRM software consolidates customer information into a single database for easy access and management. It records customer interactions, automates workflows, and allows managers to track performance. The document discusses a web-based and mobile-based Real Estate CRM solution for small-to-medium real estate businesses that provides requirements for the industry with quick ROI. Key features include click-to-call, quality call recording, IVR integration, and compatibility across devices and browsers.
SOMO CRM is a social mobile customer relationship management system that allows users to:
1. Streamline business operations through system integration and automation, while capturing customer analytics to aid marketing and sales planning.
2. Manage campaigns, leads, potentials/deals, invoices, and customer support through integrated modules, with capabilities like automated lead generation from websites and SMS.
3. Facilitate collaboration through a social wall feature similar to Facebook, with user commenting and discussions linked to CRM entries.
This document provides an overview comparing SugarCRM and Salesforce, covering their histories, key differentiators, pricing, hosting options, configurations, integration capabilities, intuitiveness, flexibility, mobile access, outbound emails, and user interface customizations. It finds that SugarCRM offers more flexibility and customization out of the box at a lower cost than Salesforce, which charges additional fees for features included with SugarCRM. It concludes by suggesting questions to consider regarding additional Salesforce fees before making a decision.
FyNSiS Legal CRM is a niche system designed to organize client cases in SuiteCRM to get 360 degree clients view anywhere, anytime. It automates internal communication and delivers required MIS for business critical decision overall improving law firm’s profitability enhances firm productivity.
PlayhouseSquare implemented a CRM system to integrate customer data across various departments and gain insights from customer behavior. The CRM was rolled out in phases starting with guest services to track complaints, then subscriptions to track customer activities, followed by sales teams to log calls. This allowed issues to be identified and staffing to be optimized based on sales patterns. The CRM also created a central information hub accessible across departments.
This document describes a private label marketing service that allows companies to maintain their brand identity while giving franchises and locations flexibility. It offers an online ordering system that provides quotes, proofs, and reports in real-time. The service allows companies to select targeted mailing lists and customize creative elements, quantities, offers and more for direct mail, email, and printed materials campaigns through a single online portal.
Longeviter Cloud CRM 2021 seminar web versionDimitris Rados
A CRM gives you the opportunity & the tools to keep record, analyze & monitor
every action at "Customer Journey“
on your business.
A Cloud CRM is the modern way for your Business Digital Transformation.
SugarCRM have multiple editions. Our recommendation for clients is to invest in the Enterprise edition. The main advantage of Enterprise is that it contains the Advanced Workflow module which allows for business processes to be automated using a visual workflow designer. There are further advantages of the Enterprise edition of Sugar that are contained in this slide deck. If you would like to see more of SugarCRM Enterprise please visit www.evolutionmarketing.com.au
The document summarizes a field force automation solution called SPEED provided by MapMyMobile. SPEED uses mobile and GPS technology to track field employees, generate real-time reports, and provide visibility into activities like attendance, sales performance, customer meetings, and travel. It helps organizations improve field operations, better manage competition, and protect sensitive information. MapMyMobile provides customized mobile applications and services across various industries to realize benefits from field force automation.
This document discusses how xRMLink portals can be used to extend a Dynamics CRM system to external stakeholders like partners, customers, and vendors. It outlines challenges with sharing CRM data externally and how portals provide a secure, customizable, and scalable solution. Key benefits of xRMLink portals include reduced development time, low cost of ownership, improved productivity, and enhanced ROI through a single platform that accelerates business processes and relationships.
Salescamp offers cloud base sales CRM software solution to manage sales reporting, management, marketing, improve customer relationships and more. Salescamp CRM offers customization as a result you can build CRM as per your needs.
It has the following features:
1.Lead Management
2.Sales Reporting
3.Call & SMS
4.Email Sync
5.Easy Customization
6.Deal Pipeline
7.Activities and Goals
8.Integration
https://www.salescamp.app/
The SAP CRM application is an integrated Customer Relationship Management (CRM) software developed by SAP SE that targets business software requirements of midsize and large organizations in all industries and sectors.
Grease Lightnen is a musical that tells the story of Danny and Sandy, two high school students who fall in love over the summer but end up attending different schools in the fall. They try to maintain their relationship despite being in different social circles, with Danny's friends pressuring him to not see Sandy. In the end, they realize their love is stronger than the pressures of their peers and reunite.
O documento é muito curto e não fornece informações suficientes para um resumo útil de 3 frases ou menos. Ele apenas menciona o título "Grease" e a palavra "Fim".
Este documento lista los principales pescados, mariscos y platos típicos de la gastronomía de Cantabria, incluyendo anchoas, rape, merluza, almejas, mejillones, langosta, rabas, sorropotún, cachón en su tinta y cocido montañés y lebaniego, así como postres como quesadas, sobaos pasiegos y leche frita.
El documento describe los resultados de un proceso a lo largo de varios meses, incluyendo cambios después de un mes, dos meses, un mes y quince meses, con la implicación de que el proceso continuará.
El documento describe los resultados de un proceso a lo largo de varios meses, incluyendo cambios después de un mes, dos meses, un mes y quince meses, con la implicación de que el proceso continuará.
A document describes a scary coffin that contains an even scarier skeleton inside. It emphasizes that both the coffin and the skeleton it holds are quite frightening through repetitive use of the word "scary".
Pemerintah Indonesia berencana memperluas program vaksinasi COVID-19 ke seluruh provinsi. Target vaksinasi akan dicapai dengan melibatkan tenaga kesehatan di puskesmas dan rumah sakit di seluruh Indonesia untuk membantu proses vaksinasi. Program vaksinasi diperluas untuk mencapai herd immunity sehingga dapat memperlambat penyebaran virus.
La pandemia de COVID-19 ha tenido un impacto significativo en la economía mundial. Muchos países experimentaron fuertes caídas en el PIB y aumentos en el desempleo debido a los cierres generalizados y las restricciones a los viajes. Aunque las vacunas han permitido la reapertura de muchas economías, los efectos a largo plazo de la pandemia en sectores como el turismo y los viajes aún no están claros.
Светлана Фалева, редактор издательства HRD, рассказывает о новом проекте "Управление информацией" о методах отбора внешних провайдеров для работы с персоналом. Портал Trainings.ua и компания "Амплуа" ранее выступили с инициативой открытого диалога и качественного сотрудничества HR-отделов компаний с тренинговыми компаниями. Мы искренне рады тому, что такой диалог продолжается.
Grease is a popular musical that includes the song "Noches de amor". The song is sung by Rizzo and Kenickie as they lament about their failed relationships. In just a few lines, they express feeling lonely and wishing their exes would return to them through the night.
MEEC Chapter Thirteen Directing the Future of Convention and ...Videoguy
The document discusses various technologies used for conventions and meetings, including how the internet has impacted site selection, online registration, e-marketing, and housing. It provides guidance on what to look for in registration technology, diagramming tools, request for proposal tools, and housing systems. Other sections cover business intelligence software, connectivity options at convention centers, virtual trade shows, video conferencing, and an example of green technology at the David L. Lawrence Convention Center.
MEEC Chapter Thirteen Directing the Future of Convention and ...Videoguy
The document discusses various technologies used for conventions and meetings, including how the internet has impacted site selection, online registration, e-marketing, and housing. It provides guidance on what to look for in registration technology, diagramming tools, request for proposal tools, and housing systems. Other sections cover business intelligence software, connectivity options at convention centers, virtual trade shows, video conferencing, and an example of green technology at the David L. Lawrence Convention Center.
The document outlines the vision and product roadmap for Sage SalesLogix. Key points include:
- The goal of enabling an "anywhere workforce" through interoperability across devices and seamless access to data.
- A focus on providing different types of users like "farmers", "explorers", and "tourists" with relevant insights and analytics tools.
- Future releases will focus on enhanced visualization, mobility, and an improved user experience.
- The roadmap extends into 2010 and focuses on areas like social CRM, integration, and customer adoption.
Backbase is a leading provider of customer experience platforms. Their platform, Backbase CXP, allows companies to create engaging digital experiences across channels through the use of widgets, integration with existing systems, and tools for business users and marketers to manage content and campaigns without IT involvement. The platform is recognized for its agility and ability to provide value faster than traditional portal solutions.
The 21/08 release of the Digital Sales Platform includes the following key updates:
1. A rebranding of the platform and improvements to the user experience, including skeleton loading and an optimized configurator UI.
2. New self-registration functionality that allows commerce portal users to sign up directly.
3. Enhancements to quoting and salesforce integration, including improvements to product comparison, account searching in quotes, and pre-built integration between salesforce and the platform.
TicketSocket is a white label software platform that allows businesses to integrate ticket and event management into their websites and apps. Key features include affordable pricing, social media marketing tools, customizable features, enterprise-level APIs, mobile check-in apps, robust reporting, and full control over data and fees. The platform is designed to be flexible, scalable, and optimized for mobile and online sales.
Bajaj Allianz General Insurance chose CRMNEXT to create and automate multi-asset insurance journeys, processes for retail, corporate to deliver a unified experience across channels and bring in business efficiency with consistent growth.
This document outlines the Travel Control (TC) system, which provides a modular online solution to automate operational activities for tourism organizations. The TC system includes subsystems like an agents web portal, online booking system, tours/excursions sales outlets, hotels feeder systems, and travelers interface. It offers benefits like increased productivity, cost efficiency, centralized management and control, and integration with partners. Running operations online through TC provides benefits to employees, partners/customers, and business owners such as accessibility anywhere, automated communications, and performance monitoring.
It’s always been around – data. We are awash in data. It stacks up in every corner of businesses, government, homes and devices. It is online, offline, in warehouses and everywhere else. We now have tens of billions of dollars being spent annually to make some sense of it. Data scientists and analysts are hot commodities in the hiring arena. A steady parade of start-ups and internal initiatives churn out reams of costly “insights”. CEO’s and CMO’s are being assaulted with new terminology, a new vernacular, charts, graphs and spreadsheets. The current landscape and BC/Centifuge’s role is clearly defined.
• Big Data Analytics has been seen as too hard, too expensive, too slow and or outsourced to non-industry experts/data scientists to interpret and report on.
• Brand Communities and the algorithms core in its platform, Centrifuge42, puts proven industrial strength mathematics (as developed in Forensic Data Science) into the hands of those who know most about their business’ – CEOs, CMO’s, CFOs, CTOs and CIO’s
• BC’s C42 platform is a simple to use DIY interface… allowing anyone in any organization to holistically discover drivers, triggers and to take actions that will make a tangible difference to their businesses.
• BC allows corporate management to holistically view inter-relationships between divisions, subsidiaries, channels and suppliers with productivity, revenues, profits and investment.
• BC can be integrated by business intelligence engines to add significantly more robust output or used on a stand-alone basis.
• We are the world’s first DIY/desktop “cause and effect” software platform, allowing near real time big data analytics to be easily used by decision makers - leveraging category knowledge, speed and insights as a competitive edge resulting in improved ROI, reduced costs and improved revenues and profits.
Microsoft Windows Azure - Platform Discussion With MGX2010 GM PresentationMicrosoft Private Cloud
This document discusses Microsoft's Windows Azure platform and strategy for cloud computing. It outlines an agenda to discuss positioning against competitors, increasing sales metrics like revenue and attach rates, and prioritizing areas of focus. It then describes a planned "Journey to the Cloud" campaign to educate customers on Microsoft's cloud offerings through a virtual event, over 100 subsidiary events globally, and an ongoing digital ad campaign. The campaign aims to clarify Microsoft's cloud strategy and drive adoption of key cloud workloads.
Microsoft CRM xRM4Legal February 2015 Introduction and DemonstrationDavid Blumentals
Extended Relationship Management for law firms, powered by Microsoft Dynamics CRM 2013 – over 4 million users globally, 40,000+ firms
Rollout in days with over 250 legal customizations pre-configured, ready-to-use, managing key clients, cross-sell, referrals & private clients
Integration options with major (bulk) email, PMS & DMS systems
A centralized approach to list management & BD (single click access)
Defined (data) quality standards & processes
Engages partners & staff with easy access & visibility of relationship connections, firm & practice performance
Allows fee earners easy access & update of records with critical BD info (for guaranteed user adoption) – via Outlook and mobile device
UC Analytics is a monitoring and reporting tool which delivers a 360 degree view of Lync usage and associated costs. Trends in the
usage of voice, video, IM, conferences, file transfers and application sharing can be compared, to highlight user acceptance,
performance metrics and cost savings to enable more effective use of resources. The tool is easy to use, displaying information in a simple to view format suitable for use by any employee within an organisation, removing the need for any time consuming manual processes.
H-Office is XRM ( extended CRM) software design to automate entire business process with it's integrated 20+ modules. H-Office is very cost effective software which can be deploy and implemented very easily.
1) The document provides an overview and demonstration of SmartCatalog, a guided selling and sales configuration solution that extends quotes and orders directly from Dynamics CRM to all sales channels.
2) It demonstrates how SmartCatalog streamlines the quote-to-order process within CRM and through a web portal, reducing steps, roles, and touchpoints.
3) The benefits of SmartCatalog include reducing costs through accurate quotes, faster cycle times, and less FTEs needed, while also increasing revenue, margins, and customer satisfaction.
The document describes several audience, sales, email, and flat plan management systems from Beeline Data that are designed to help publishers better manage their audience and customer data, sales pipelines, email marketing, and print production. The systems include features for viewing and reporting on customer and prospect data, managing duplicates, inputting new records, running financial and marketing reports, setting up online registration forms and paid products, and enabling email marketing and renewal cycles. The systems are meant to provide publishers with tighter control and insight across their operations.
x-Logia's is a proven mobile technology partner, our mobility consultants recognise strategic brand value of mobile apps. We are leading strategic initiative & building road maps to integrate mobile app with our clients business model and marketing strategies for customer relation.
x-Logia's is a proven mobile technology partner, our mobility consultants recognise strategic brand value of mobile apps. We are leading strategic initiative & building road maps to integrate mobile app with our clients business model and marketing strategies for customer relation.
The document describes Metro, a Wi-Fi marketing platform that allows businesses to collect customer data from users connecting to their Wi-Fi networks. Metro provides tools to segment customer data, send targeted emails and SMS, display promotional banners, analyze foot traffic patterns, and customize Wi-Fi access packages. It transforms free Wi-Fi into an intelligence and promotional tool for customer retention and social media marketing.
The release brings new features to improve the user experience of a digital sales platform. For CPQ users, there is a new, more visual configuration experience. Commerce users can configure and submit inquiries for large configurable machines or find spare parts. CRM users have improved efficiency when using the system from email and calendar.
7. SalesTouch Solutions, Inc. An Interactive Selling Experience… Marc Cohn Jack Leathers (214)295-8488 (214)281-8957 [email_address] www.salestouchsolutions.com