This document summarizes a customized CRM solution that offers multiple integration and platform capabilities. It can be deployed on-premise or on cloud and provides a unified platform to manage customer service, email, intra-org chat, marketing automation, and sales processes. The CRM solution helps manage customer and prospect data, workflows, progress tracking, customer service tickets, marketing emails, reporting, and more to provide transparency and improve customer service.

3. Customized CRM Solutions
Multi Applications Integration Capability
Multiple Platform Capability
Open Source Solution
Unified Platform

4. On – Premise Deployment
On – Cloud Deployment

5. We help you decide !!

6. Unlock All Features on a Single Platform
Email Management / Integration
Customer Service
Intra Org Chat Module - Inbuilt
Marketing Automation
Sales Process Management

7. How does it help ?
 Manage Customer / Prospects Data Base
 Inbuilt work flows – Easy to deploy multiple processes and manage.
 Track progress of an Individual / Team or Groups.
 Create Customer Service Case / Tickets and assign with in the team or to
other departments.
 Marketing email capability to Sales Reps with available marketing templates.
 Automated Intelligent Reporting Mechanism via Dashboard or direct to email.
 Automated escalation matrix – allows the capability to service on time.
 Task and Calendar – Manage activities and never miss them.
 Email Integration – Can be done with any email client.
 Complete Lead & Opportunity management – providing transparency to
upper management on daily activities and follow ups.
 Category and Territory Management

8. Quick and Easy Deployment Across the Globe
For More Info
Email : info@konnectforce.com
M:+91-8826202176
Web: www.konnectforce.com