Grazitti Interactive provides robust Salesforce customization and consulting services. They have expertise in implementing, integrating, migrating to, and supporting Salesforce. Their capabilities include customizing Salesforce, developing applications on the Force.com platform, and integrating Salesforce with external systems and applications. Grazitti follows a process of reviewing business requirements, planning, designing, executing, and delivering Salesforce projects in an iterative manner with testing.

1. Service Overview
Salesforce Consulting.
Robust, On Demand Salesforce Customization Services From Grazitti Interactive.

2. Salesforce Service Sheet
Salesforce is the preferred CRM solution worldwide. It allows your sales
team to be more involved at every step of the sale like never before. What’s
more! The force.com platform is highly customizable and provides rich devel-
opment and deployment capabilities, which are leveraged by our team of
salesforce experts to help you build salesforce functionality that serves you “Working with Grazitti
and brings higher and faster return on investment.
Interactive has been
At Grazitti Interactive, we have the expertise and process driven approach to
cater to the entire range of saleforce.com requirements from implementation
incredible. I have worked
to integration, migration, and support. Our forte is to build powerful applica- with many Apex develop-
tionson top of force.com platform. Our team of salesforce experts works as ers in the past and a good
an extension of your dev team to deliver the desired goals, while providing
complete transparency. one is extremely hard to
find. They always come
in on budget and on time,
Customization
and they are an absolute
Functional
Technical
pleasure to work with.”
Development Heather Watkins,
Sr. Manager Customer Communities &
Programs,
Marketo Inc.
Extending
Salesforce CRM, Developing
other Cloud Apps using force.com,
Apex, Visualforce, etc
Migration
Quick Books, Microsoft Integration
Dynamics CRM, NetSuite,
GoldMine, Sage SalesLogix,
Bespoke Systems, and On-Premise Apps:
Excel Spreadsheets. ERP,Databases,Legacy
Systems, Websites, Accounting,
Inventory, Order Management, Data
Warehouse, Flat files, Xml files, etc.
External Cloud Services:
Amazon Web Services,Google
AppEngine, etc.
Other Services
Consulting Services
End-user Training
Adminstration
Fig.1: Grazitti Interactive Salesforce.com Capabilities
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3. Our Capabilities Include
Customization:
Web-to-Lead forms
Customize object-level, field-level, and page-level security
Configure Roles and Sharing rules
SFDC Customer Portal and SFDC Content
Implement Validation rules, custom formula fields, and complex reports
Implement advanced Workflows and Approval processes
SFDC Partner Relationship Management (PRM)
Development:
Both CRM and non-CRM (Platform edition) apps
Custom Visualforce pages and controller extensions
Apex triggers and classes
Apex test classes with at least 90% code coverage
Force.com apps on .NET, PHP, and Java
Expose custom Visualforce components via SFDC Customer Portal
Custom pages leveraging Salesforce Sites
Develop Custom apps on AppExchange
Generate different kinds of reports and dashboards according to your needs.
Integration:
Leverage Force.com API to insert/update records from external systems to SFDC
Integrate composite applications with Salesforce.com
Leverage Apex Web services API to invoke external Web services and render external data on SFDC UI
Integrate with AppExchange apps such as Coda2Go, Vertical Response, and EchoSign
A leading marketing automation software provider leverages Force.com extensively to provide more functionality and insight
in its lead generation program. Our Team has been involved with them to provide varied functionalities including:
Project Name: Salesforce Site/Customer Portal setup
Objective: Site to share Clinet’s knowledgebase, ideas, and answers objects with customers.
Technologies used: Visualforce, Apex, Triggers, Public Knowledge-base, HTML5, CSS, JQuery
Project Name: Similar Site API integration:
Objective: Apex Integration with showsimilarsitesapi to generate reports with competitors on accounts and contacts.
Technologies used: Remote site calls, Custom reports, Apex
Project Name: Account-scoring application
Objective: To score various accounts in database based upon the value of their different attributes.
Technologies used: Triggers, Data-loader, Batch-processing, Schedulers
Another leading marketing automation software provider wanted Salesforce.com JIRA integration.Our team of salesforce
experts made a smooth integration
Project Name:Salesforce-JIRA integration:.
Objective: Integration of Client’s JIRA with Salesforce account to sync cases information to JIRA issues and other
information
Technologies used: Confluence connector setup and configuration.
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4. Our Process About Us
At Grazitti Interactive we combine skill, experience, and out of the box think- Our Salesforce CRM so that it’s fully
ing to create a process tailor-made for your organization. We believe that as
functional, up and running in the
no two organizations are the same, their salesforce implementation cannot be
shortest time possible. We under-
the same either. We therefore follow a holistic process, which helps us identify
these needs of each organization before we do the actual development. Our stand both the Salesforce platform
process includes: and requirements of best in class
BusinessProcess Review CRM Solution, which helps us cus-
Review & document business requirements tomize your Salesforce platform so
Map business requirements to Salesforce.com functionality
that you get a higher return on your
Planning
investment, faster.
Process roadmap
POC – plan for phase I We implement your Salesforce CRM
POC – plan for phase II so that it’s fully functional, up and
running in the shortest time possible.
Design & Execution
Detailed Technical design We understand both the Salesforce
Mock screenshots with buttons platform and requirements of best in
UI workflows, fields, and buttons class CRM Solution, which helps us
Integration points customize your Salesforce platform
Validation rules so that you get a higher return on
SFDC Profiles your investment, faster.
Delivery For more information, please visit,
Iterative Development and Unit testing http://www.grazitti.com/salesforce
QA or
Phase I (POC) delivery Call us at
Next iteration US: +1 650 641 1754
Phase II delivery India: +91 172 5048500
Why Grazitti Interactive
Expert Team
Our experienced team of salesforce professionals has the unique combination
of salesforce expertise, business acumen, and technology consulting to en-
sure you maximize on your salesforce investment.
Affordable
Our expertise, experience, and offshore model ensure that you get the atten-
tion you deserve and the quality you desire, at a significantly lower cost.
Flexible
We offer engagement models that give you the flexibility to choosethe service,
which will add most value to their CRM implementation and integration process.
Our transparent list of service packages helps make informed decisions.
Copyright © Grazitti Interactive. All rights reserved. 4