1. Vivek Kumar
Mobile: +91-9611118287
E-Mail: louie976.vivek@gmail.com
PROFESSIONAL SNAPSHOT
Overall 6.6 Years of IT experience in Salesforce and Java.
I have 4.5 years of experience in Salesforce.com CRM and have developed
applications on Force.com platform using Apex and Visualforce, along with
declarative methods.
Skill Highlights
 Requirement Capturing from client, Designing, Development, Testing
and Deploying Salesforce applications.
 Expertise in Force.com, Apex Classes, Apex triggers, Visualforce,
Force.com API, SOQL and SOSL.
 Developing Web Services using Apex.
 Integration of Salesforce applications to other web services by
consuming their WSDL and using remote site settings.
 Web Callouts using REST API.
 Experience with Apex Email Handlers.
 Customizing standard objects, creating Roles & profiles and configuring
the permissions based on the organizational hierarchy.
 Designing Custom Formula Fields, Validation Rules, Field Dependencies,
Workflows, Approval Processes, Page layouts and Search layout.
 Experience on Eclipse IDE with Force.com Plug-in for writing business logic
in Apex programming language, Visualforce
 Expert level skills in OOPS and Apex, Visualforce programming
 Data migration from Legacy Systems using Apex Data Loader / Import
wizard
 Batch Processing (Batch Apex) with scheduling (Manual & Automated)
 Extensive experience in writing Test classes and Test Coverage for all the
apex classes designed.
 Developed SFDC Customized Reports and Dashboards.
 Live Agent configuration.
 Application development using Java.
 Integration of Java applications to WMB MQ queues.
 Message formatting and transformation using Java.
 Web application development and hosting using Tomcat and IBM
Websphere.
WORK EXPERIENCE
I am currently working with Accenture Services Pvt Ltd since August 2009.
CERTIFICATIONS
1. Salesforce Certified Platform Developer I (previously DEV401)

2. CORE COMPETENCIES
TECHNICAL
CRM : Salesforce.com, Force.com platform.
Languages & Technologies : Apex, Visualforce, Java
Databases : MySQL, Oracle
Operating System : Windows XP/2000,UNIX
Tools : Eclipse IDE, Force.com IDE, PUTTY, PVCS, Remedy.
Others : Apache Tomcat, IBM Websphere, WMQ.
PROJECTS PROFILE
Employer Name: Accenture Services Pvt. Ltd. (31/08/2009 – Till Date)
Project Name: RSA Insurance, UK Start Date: 25/07/2011 End Date:
Till Date
Job Title: Senior Software Engineer (01/03/2013 – till date) / Software Engineer
(24/07/2010 – 28/02/2013)
Responsibilities:
 Requirement gathering, designing, development and deployment for the
Salesforce applications.
 Effort estimate calculations.
 Configuration and maintenance of “Sandbox” environments to facilitate
development new features and functionalities.
 Creating command line data loader interfaces in order to migrate data from
legacy system to Salesforce instance and vice-versa.
 Creating scheduled Batch Apex to load and enrich data in Salesforce objects as
per the requirements.
 Creating and executing test scripts for various testing phases.
 UAT support and assistance.
 Maintaining the integrations and creating/ enhancing them as and when
required.
 Enhancement and maintenance of email handling system involved in the
Email-to-Case functionality.
 Debugging and resolving issues as part of production support activities.
_________________________________________________________
Employer Name Accenture Services Pvt. Ltd. (31/08/2009 – Till Date)
Project Name: RSA Insurance, UK Start Date: 31/08/2009 End
Date: 23/07/2011
Job Title: Associate Software Engineer(31/08/2009 – 31/08/2010)/ Software Engineer
(31/08/2010 – 23/07/2011)
Responsibilities:
 Prime point of contact for Java applications across the project.
 Support and maintenance of the Java applications. Timely resolution to the
issues as per the agreed SLA.

3.  Enhancement to the existing Java applications as per client requirements.
Requirement gathering and creating technical design specification documents.
 Housekeeping activities for the Java applications. Raising and escalating any
issues identified appropriately and as necessary.
 Deployments using the Change Management system.
ACADEMIA
B.E. in Electrical and Electronics from Manipal Institute of Technology, passed out in
April, 2009.
PERSONAL DETAILS
Name : Vivek Kumar
Date of Birth : 05th January 1987
Nationality : Indian
Languages Known : English and Hindi