The sales process document outlines the typical steps involved in a successful sales cycle. It begins with prospecting to identify potential customers, followed by preparing for initial contact. The approach involves making initial contact through various methods to pique customer interest. A presentation is then made to showcase the product or service. Addressing customer objections is crucial to overcome concerns. Closing involves securing the sale and following up ensures customer satisfaction and potential repeat/referral business. The overall process is iterative and aims to evaluate customers and successfully conclude sales activities from start to finish.

1. Sales process
Prospecting
Preparation
Approach
Presentation
Addressing
objections
Closing
Follow up

2. Sales process
Prospecting
Preparation
Approach
Presentation
Addressing
objections
Closing
Follow up
It is a step by step
process which
begins long before
the contact of the
customer and the
salesman.
Source:
https://www.marketingtutor.net/what-is-
sales-process/

3. Set of steps aimed to identify and evaluate
customers (prospects), sales presentation, and
successful conclusion of sales activities.
Source: http://www.businessdictionary.com/definition/sales-process.html
Sales process definition

4. Prospecting
This is the first step in the sale process where you
find your initial customer, and then you check
whether or not his need and demand for your
product or service. While doing so, you also check
whether he qualifies to pay for the product or not.

5. Preparation
You make the first contact with your customers
at this stage, by reaching the market and collecting
all the relevant data related to the sale of the
product or service.

6. Approach
You get closer to your customer at this stage, this is the
only chance you have got to connect with your customer.
The contact could be personal, face to face, emails, or
telephone calls.
There are usually three ways to approach your
customers using questions, free samples, or gifts.

7. Presentation
You present the product to your target customers
and how they could meet their needs and
requirements.

8. Addressing objections
You have successfully pitched your product to
your potential customers; knowing your customer’s
views and objection is the most important part of the
sales process. Those objections could be about
anything, brand name, price, product improvement, etc.

9. Types of objections
price
brand
productIt’s too expensive
I don’t like this
company
It has very bad
quality

10. Closing
Successfully closing the deal is an art which requires
practice. The best practice is to start with the proposal of
the product, present its different features before
disclosing the price.
Sales tips: offer them some discounts, provide them
available choices, so that they could make the decision
what you want.

11. Flollow up
Salespeople often think that their job is done after the
sale. That’s where they’re wrong. Getting reviews of the
customers and how was their experience It is also
equally important. If they are happy with the product,
then they’d refer your product to their friends as well.

12. Thank you