#1 Discuss components of a best-in-class Onboarding Program
#2 Measure and monitor key Performance Indicators of new hires
#3 Use best practices to improve Onboarding Effectiveness
MongoDB Webinar : Transforming Sales Enablement with Next Gen OnboardingMindTickle
After implementing an effective 30/60/90 day sales onboarding program, MongoDB chose not to rest on its laurels. The team evolved their onboarding program to increase the productivity of their sales reps and recruiting efficiency of their sales leaders using a milestone-based approach. Join us to learn what the evolution of sales onboarding means and how to leverage from the lessons learned by Jeremy Powers, Senior Director of Sales Enablement, to implement a similar program at your company.
How Sales Coaching Helps Maximize RevenueMindTickle
In this webinar, Nancy Maluso - Research Director at Sirius Decisions, Stephen Hallowell - VP Sales Enablement at MuleSoft and Mohit Garg - CRO and Co Founder at MindTickle discuss why Sales Coaching is imperative to a company's success and how it impacts revenue.
Increasing pressure to save money means increased expectations for new sales hires to become productive in a shorter time frame, which can sometimes result in training programs becoming more and more condensed. One-and-done boot camps are rarely effective, with most trainees retaining only 10% of their learning after one month. Successful sales onboarding works best with a continuous approach that involves reinforcement, practical practice and ongoing support. In this webinar, you’ll walk away with inspiration and tips that you can immediately apply to your program including:
* Best onboarding practices: what learning science tells us
* Case study: how NAVEX Global acquired four different companies in the span of six months and went from having no formal sales onboarding program to a robust global process
* How new technologies like Guided Selling help augment onboarding programs for improved knowledge transfer, pipeline velocity and sales results
Managing a Fast Growing Customer Success Team Amity
The abilities of your team expand as your SaaS business grows, but managing a fast-growing team has many challenges. More people means more processes to implement, more metrics to monitor, and more efforts to coordinate. There are many things you can start doing right now to deal with these challenges, set up for long-term success, and ensure your team is well managed every step of the way.
MongoDB Webinar : Transforming Sales Enablement with Next Gen OnboardingMindTickle
After implementing an effective 30/60/90 day sales onboarding program, MongoDB chose not to rest on its laurels. The team evolved their onboarding program to increase the productivity of their sales reps and recruiting efficiency of their sales leaders using a milestone-based approach. Join us to learn what the evolution of sales onboarding means and how to leverage from the lessons learned by Jeremy Powers, Senior Director of Sales Enablement, to implement a similar program at your company.
How Sales Coaching Helps Maximize RevenueMindTickle
In this webinar, Nancy Maluso - Research Director at Sirius Decisions, Stephen Hallowell - VP Sales Enablement at MuleSoft and Mohit Garg - CRO and Co Founder at MindTickle discuss why Sales Coaching is imperative to a company's success and how it impacts revenue.
Increasing pressure to save money means increased expectations for new sales hires to become productive in a shorter time frame, which can sometimes result in training programs becoming more and more condensed. One-and-done boot camps are rarely effective, with most trainees retaining only 10% of their learning after one month. Successful sales onboarding works best with a continuous approach that involves reinforcement, practical practice and ongoing support. In this webinar, you’ll walk away with inspiration and tips that you can immediately apply to your program including:
* Best onboarding practices: what learning science tells us
* Case study: how NAVEX Global acquired four different companies in the span of six months and went from having no formal sales onboarding program to a robust global process
* How new technologies like Guided Selling help augment onboarding programs for improved knowledge transfer, pipeline velocity and sales results
Managing a Fast Growing Customer Success Team Amity
The abilities of your team expand as your SaaS business grows, but managing a fast-growing team has many challenges. More people means more processes to implement, more metrics to monitor, and more efforts to coordinate. There are many things you can start doing right now to deal with these challenges, set up for long-term success, and ensure your team is well managed every step of the way.
Escalation: Accelerate Customer Resolution Time and Increase Customer Satisfa...Totango
In this webinar, Ravit Danino, VP of Product Management at Totango, gives an in-depth look at a groundbreaking, modular, concept in Customer Success. In our first ever mini-series SuccessBLOCs: Onboarding, Escalation, and Adoption, the second installment Escalation, you'll learn:
-Detecting, acting on and resolving customer escalations are a part of the Customer Success journey
-How Spark can help you dramatically improve the customer experience and reduce friction and frustration along the way
Find the on-demand webinar and more info at www.totango.com.
The book The Effortless Experience provides valuable insights into drivers of customer loyalty and disloyalty. The information is counter to what has traditionally been well-accepted practices in business. It's critical for Customer Success practitioners to understand the correlation between customer effort and loyalty in support of customer acquisition and retention goals.
Accelerating The Impact of Customer SuccessGuy Nirpaz
Customer Success is big, it's huge! Once you've rightfully embarked on a customer success initiative for your business you are now faced with the following impact questions:
How to drive ROI from your customer success investment? How to translate the concept of customer success into practice? How to get results in a matter of weeks and not months or years? Spark! is the fastest way to get to results. Introducing goals oriented and modular customer success product. Every customer success module, known as SuccessBLOC is a unit of value that allows you to build your customer success strategy that fits for the needs of your customers and your business. Check it out at www.totango.com
How to Define, Build, and Deliver a Remarkable Customer ExperienceAmity
Delivering a remarkable and differentiated customer journey is vital to achieving business success. While many companies have taken steps to define the ideal journey for their clients, actually delivering that journey—both initially and at scale—is another story. Defining and operationalizing the requisite organizational changes can be very challenging, and can even require a full-scale cultural shift.
How to Inspire, Grow, and Enable Your Teams (even in a Down Market!)Sales Hacker
What You'll Learn:
- How to build structures to move ambitious team members from SDR to AE and beyond
- How to help salespeople pivot into other roles in the org (Sales to Ops, Enablement, Leadership, or even Marketing!)
- How to inspire and retain talent that will carry your company forward (down market, or not)
The most successful Enterprise SaaS companies know that growing revenue only through new customer acquisition is the less efficient way to scale. Rather, they understand that growing revenue within your existing customer base - through up-sells, cross-sells, and expanded use - is the most profitable way to scale.
In fact, Enterprise SaaS companies that grow revenue - and company valuation - by expanding revenue within their existing customer base also know the key to making this work is to focus on - and operationalize - Customer Success.
This presentation - Customer Success for Ad Tech - is from Pulse 2014, the biggest Customer Success industry event ever and included panelists from PubMatic, RocketFuel, Lotame, LiveRamp.
Use this eBook to help your customer success team better harness the power of customer engagement marketing to increase your renewal rate. In the presentation we define customer engagement marketing and lay out the steps you should take to implement an effective strategy.
Are you using agile in your financial services marketing? Agile is being heavily adopted by marketers in financial services. Learn how agile marketing can deliver on the promise of speed to market in a way that powers smart decision making and enables marketing teams to anticipate and response to changing customer needs.
Monetization explained by Google's Product ManagerProduct School
Understanding your users and how they discover and adopt your products is very important in building a product. Making money off a large volume of users is key for tech giants such as Google, Facebook, and LinkedIn to continue their rapid growth.
Google's Product Manager, Harrison Gordon, discussed the differences in product philosophies of monetization vs. growth techniques.
Trending in Customer Success: Pulse Recap 2016Gainsight
Did you attend Pulse 2016? Or are you wondering what key themes, discussions and problems the Customer Success community talked about? Join Anthony Kennada, VP of Marketing, for a 60 minute webinar deep-diving into the successes, failures and leading ideas of Pulse 2016 including:
How Enterprise SaaS Companies Justify Investment in Customer SuccessGainsight
The most successful Enterprise SaaS companies know that growing revenue only through new customer acquisition is the less efficient way to scale. Rather, they understand that growing revenue within your existing customer base - through up-sells, cross-sells, and expanded use - is the most profitable way to scale.
In fact, Enterprise SaaS companies that grow revenue - and company valuation - by expanding revenue within their existing customer base also know the key to making this work is to focus on - and operationalize - Customer Success.
This presentation - How Enterprise SaaS Companies Justify Investment in Customer Success - is from Pulse 2014, the biggest Customer Success industry event ever and included panelists from Bazaarvoice, ToutApp, Enviance, LinkedIn
Building Trust: A Strategic Approach to Employee ExperienceAggregage
Delivering a great employee experience is the key to a better customer experience, higher productivity, and greater profitability. Join Natasha Persad, CEO of The HRXperts, and learn the fundamentals of a great employee experience.
How McArdle Uses Marketing Automation to Win New Business with Self-Promotion...mindfire.agency
See the slides of this free educational webinar presented by Lisa Arsenault, President of McArdle (a Bloomberg company), and Joe Manos, Executive Vice President at MindFire, and learn:
-- The six areas of self-promotion that Lisa and her team leverage for new business growth.
-- How to build a successful lead nurturing campaign: A real-world case study.
-- How Lisa is transforming her agency by providing new high-value services to their customers.
Have you been thinking about new ways you can provide more value to your existing customers and win new ones? This webinar is for you! You'll take away practical techniques that you can apply to your business right away.
To learn more about MindFire Studio marketing automation software, and create a free account at mindfirestudio.com/free-signup
Sales Managers & Enablement: Strengthening the ConnectionSales Hacker
What You'll Learn:
- The importance of the sales management-enablement partnership, and how data-driven strategies can strengthen that connection
- How data and technology can help provide both parties with a “single view” of sales rep success
- Practical examples of how data-driven sales readiness can improve your overall enablement strategy
MarTech 2017 - CMG's Agile Marketing in the EnterpriseCMG Partners
[Presentation from MarTech 2017] The job of the marketing leader has never been more challenging and complex. We head 24/7, always-on, revenue-generating machines. But success in today's rapidly-changing environment requires new capabilities, new organizational structures, and new operations to enable greater adaptability, learning, speed, and ultimately, market impact. In other words, marketers must be agile.
In this session, CMG Parter, Russ Lange, Level 3 North America Marketing VP, Gavin McKelvey, and Mozilla Senior Director of Marketing Operations, Chad Weiner, share insights you can use to scale Agile Marketing.
Inside Gainsight’s New Post-Sales Structure: Reorganizing the Team to Drive C...Gainsight
In this webinar, Allison Pickens, Gainsight's VP of Customer Success, will give you a detailed explanation of our new org chart as well as the philosophy behind the changes. She'll offer strategies on how to apply these principles and tactics to your own Customer Success team.
Sales Onboarding SMM Webinar - Mike Kunkle/Brainshark 2016Mike Kunkle
This is the deck I presented for Sales & Marketing Management's webinar, sharing my sales onboarding methods that have yielded such great results for me.
Escalation: Accelerate Customer Resolution Time and Increase Customer Satisfa...Totango
In this webinar, Ravit Danino, VP of Product Management at Totango, gives an in-depth look at a groundbreaking, modular, concept in Customer Success. In our first ever mini-series SuccessBLOCs: Onboarding, Escalation, and Adoption, the second installment Escalation, you'll learn:
-Detecting, acting on and resolving customer escalations are a part of the Customer Success journey
-How Spark can help you dramatically improve the customer experience and reduce friction and frustration along the way
Find the on-demand webinar and more info at www.totango.com.
The book The Effortless Experience provides valuable insights into drivers of customer loyalty and disloyalty. The information is counter to what has traditionally been well-accepted practices in business. It's critical for Customer Success practitioners to understand the correlation between customer effort and loyalty in support of customer acquisition and retention goals.
Accelerating The Impact of Customer SuccessGuy Nirpaz
Customer Success is big, it's huge! Once you've rightfully embarked on a customer success initiative for your business you are now faced with the following impact questions:
How to drive ROI from your customer success investment? How to translate the concept of customer success into practice? How to get results in a matter of weeks and not months or years? Spark! is the fastest way to get to results. Introducing goals oriented and modular customer success product. Every customer success module, known as SuccessBLOC is a unit of value that allows you to build your customer success strategy that fits for the needs of your customers and your business. Check it out at www.totango.com
How to Define, Build, and Deliver a Remarkable Customer ExperienceAmity
Delivering a remarkable and differentiated customer journey is vital to achieving business success. While many companies have taken steps to define the ideal journey for their clients, actually delivering that journey—both initially and at scale—is another story. Defining and operationalizing the requisite organizational changes can be very challenging, and can even require a full-scale cultural shift.
How to Inspire, Grow, and Enable Your Teams (even in a Down Market!)Sales Hacker
What You'll Learn:
- How to build structures to move ambitious team members from SDR to AE and beyond
- How to help salespeople pivot into other roles in the org (Sales to Ops, Enablement, Leadership, or even Marketing!)
- How to inspire and retain talent that will carry your company forward (down market, or not)
The most successful Enterprise SaaS companies know that growing revenue only through new customer acquisition is the less efficient way to scale. Rather, they understand that growing revenue within your existing customer base - through up-sells, cross-sells, and expanded use - is the most profitable way to scale.
In fact, Enterprise SaaS companies that grow revenue - and company valuation - by expanding revenue within their existing customer base also know the key to making this work is to focus on - and operationalize - Customer Success.
This presentation - Customer Success for Ad Tech - is from Pulse 2014, the biggest Customer Success industry event ever and included panelists from PubMatic, RocketFuel, Lotame, LiveRamp.
Use this eBook to help your customer success team better harness the power of customer engagement marketing to increase your renewal rate. In the presentation we define customer engagement marketing and lay out the steps you should take to implement an effective strategy.
Are you using agile in your financial services marketing? Agile is being heavily adopted by marketers in financial services. Learn how agile marketing can deliver on the promise of speed to market in a way that powers smart decision making and enables marketing teams to anticipate and response to changing customer needs.
Monetization explained by Google's Product ManagerProduct School
Understanding your users and how they discover and adopt your products is very important in building a product. Making money off a large volume of users is key for tech giants such as Google, Facebook, and LinkedIn to continue their rapid growth.
Google's Product Manager, Harrison Gordon, discussed the differences in product philosophies of monetization vs. growth techniques.
Trending in Customer Success: Pulse Recap 2016Gainsight
Did you attend Pulse 2016? Or are you wondering what key themes, discussions and problems the Customer Success community talked about? Join Anthony Kennada, VP of Marketing, for a 60 minute webinar deep-diving into the successes, failures and leading ideas of Pulse 2016 including:
How Enterprise SaaS Companies Justify Investment in Customer SuccessGainsight
The most successful Enterprise SaaS companies know that growing revenue only through new customer acquisition is the less efficient way to scale. Rather, they understand that growing revenue within your existing customer base - through up-sells, cross-sells, and expanded use - is the most profitable way to scale.
In fact, Enterprise SaaS companies that grow revenue - and company valuation - by expanding revenue within their existing customer base also know the key to making this work is to focus on - and operationalize - Customer Success.
This presentation - How Enterprise SaaS Companies Justify Investment in Customer Success - is from Pulse 2014, the biggest Customer Success industry event ever and included panelists from Bazaarvoice, ToutApp, Enviance, LinkedIn
Building Trust: A Strategic Approach to Employee ExperienceAggregage
Delivering a great employee experience is the key to a better customer experience, higher productivity, and greater profitability. Join Natasha Persad, CEO of The HRXperts, and learn the fundamentals of a great employee experience.
How McArdle Uses Marketing Automation to Win New Business with Self-Promotion...mindfire.agency
See the slides of this free educational webinar presented by Lisa Arsenault, President of McArdle (a Bloomberg company), and Joe Manos, Executive Vice President at MindFire, and learn:
-- The six areas of self-promotion that Lisa and her team leverage for new business growth.
-- How to build a successful lead nurturing campaign: A real-world case study.
-- How Lisa is transforming her agency by providing new high-value services to their customers.
Have you been thinking about new ways you can provide more value to your existing customers and win new ones? This webinar is for you! You'll take away practical techniques that you can apply to your business right away.
To learn more about MindFire Studio marketing automation software, and create a free account at mindfirestudio.com/free-signup
Sales Managers & Enablement: Strengthening the ConnectionSales Hacker
What You'll Learn:
- The importance of the sales management-enablement partnership, and how data-driven strategies can strengthen that connection
- How data and technology can help provide both parties with a “single view” of sales rep success
- Practical examples of how data-driven sales readiness can improve your overall enablement strategy
MarTech 2017 - CMG's Agile Marketing in the EnterpriseCMG Partners
[Presentation from MarTech 2017] The job of the marketing leader has never been more challenging and complex. We head 24/7, always-on, revenue-generating machines. But success in today's rapidly-changing environment requires new capabilities, new organizational structures, and new operations to enable greater adaptability, learning, speed, and ultimately, market impact. In other words, marketers must be agile.
In this session, CMG Parter, Russ Lange, Level 3 North America Marketing VP, Gavin McKelvey, and Mozilla Senior Director of Marketing Operations, Chad Weiner, share insights you can use to scale Agile Marketing.
Inside Gainsight’s New Post-Sales Structure: Reorganizing the Team to Drive C...Gainsight
In this webinar, Allison Pickens, Gainsight's VP of Customer Success, will give you a detailed explanation of our new org chart as well as the philosophy behind the changes. She'll offer strategies on how to apply these principles and tactics to your own Customer Success team.
Sales Onboarding SMM Webinar - Mike Kunkle/Brainshark 2016Mike Kunkle
This is the deck I presented for Sales & Marketing Management's webinar, sharing my sales onboarding methods that have yielded such great results for me.
The Secret to Building a Sales Enablement PowerhouseMindTickle
Alex from Procore and Marc from MindTickle explore:
State of the industry
Need for Sales Enablement
Sales Enablement and Sales Readiness at Procore
Best-in-class framework for Sales Readiness
[MTWebinar] 5 Sales kickoff best practices that are proven to workMindTickle
Planning a sales kickoff? Keep these proven best practices in mind to make it successful. Our experts talk about how you can:
Evolve your kickoff strategy as your team grows from 20 to over 500 reps
Identify the right mix of celebration, provocation, motivation and education for your team
Ensure your event meets the needs of all your reps, across different roles, countries and levels of experience
Measure the effectiveness of your sales kickoffs
You’ve developed a great technology idea and now it’s time to sell it. Sales and business development are key drivers of growth for start-ups but business-to-business sales is a complex process, especially when your technology is new to the market.
This session will help you prepare for your first sale/s by covering:
* types of sales/distribution channels and how to choose the right one for you
* identifying the right targets
* stages of the Sales Funnel
* the sales call (booking it, preparing for it, and conducting it)
* identifying sales risks and challenges
* closing a sale
Given the critical importance of selling for a start-up, this is a can’t-miss session with Advisor/Entrepreneur, Krista Jones.
Part of the CIBC Presents Entrepreneurship 101 lecture series
http://www.marsdd.com/events/details.html?uuid=459cba03-e0f5-487f-bbd8-15867bfb4c6e
Rapid Deployment of BMC Remedy Solutions 2006Antonio Rolle
A discussion of how rapid application development (RAD) development techniques may be used for the deployment of Remedy solutions. Presented at BMC User World 2006
BMC Control-M for SAP, BPI, and AFT - VPMA - Secret Weapons for a Successful...BMC Software
Since the global financial crisis, we have seen intense competition, reduced margins, and increased customer expectations of the banking industry, which, in turn, drives the banks to transform and consolidate their banking applications to gain a cost advantage and improve profitability. Control-M Control Modules are the cornerstones of a banking platform and allow applications to smoothly integrate with each other within the bank. Most importantly, this session is “based on a true story.”
Social Media Boot Camp Kuala Lumpur Malaysia November 2014Shane Gibson
Shane Gibson social media speaker (Malaysia Seminar)
It is not who you know but who knows you in today’s hyperconnected marketplace. The consumer and the crowd now own your brand, and in order to profit from this new dynamic, you need a solid strategy and set of principles to engage the marketplace.
Social media has a new set of rules that marketers can follow or break (often at their brand’s peril). The tools will change over time, but the rules of engagement will stay the same. These are principles that your team can apply today and they are also business strategies that they can take with them as technology and the web evolve.
In this full multi-day social media boot camp series, our course leader will share with your team on understanding the role social media. He will also unearth how the social networking play in this new dynamic will be paramount to your future success as sales professionals, marketers, and corporations.
Key benefits for attending this event:
· GOVERN the“7 Rules of Engagement” in sales and marketing for better impact when using social media
· ENRICH tips and approaches to using tools like blogging, Twitter, Facebook and Video to stay top of mind with clients
· GAIN insight by using hyper-local social media and networks to own your local market
· INCORPORATE strategies and tips on influencing online “Thought Leaders” and influencers (tapping into vast source online word-of-mouth referrals)
· MAGNIFY the use of Social Media to connect, attract and grow profitable client opportunities
· INTEGRATE online and offline media for your business profitability
· APPLY 7 easy steps launch your business into the social media space
· UNCOVER specific tips on measuring success, developing easy to implement plans and keeping things organized and simple to execute (and keep your team on-track)
Who Should Attend
VPs, GMs, HODs, Directors, Team Leader, Senior Managers and Managers of:
· Social Media
· Marketing/ Marketing Strategist/ Marketing and Communication
· Brand and Communication
· Digital Strategist/Digital Media and Social Engagement/Digital Marketing
· Corporate Communication
· Public Relation
· Brand and Product Management
· E-commerce
· Media Relation
· Corporate Affair
· Customer Service
· Entrepreneurs
FREE TAKEAWAY!!
Social Media Plan Template including sample social media calendars, social media policies and event marketing template and guide.
Delegates are required to bring laptop to benefit from the hands-on
Learn about the exciting new capabilities delivered with the latest releases in the BMC Remedy ITSM Suite over the past year. From Remedy ITSM 8.1 Service Packs to BMC MyIT to the new Remedy user experience, new capabilities help you extend the business value delivered through Remedy ITSM—often at no additional cost. You will see what was delivered and how it improves your ITSM process. With the help of real-life use cases, we plan to demonstrate how to make best use of these new capabilities. At the end of the session, we will give an outlook into the future direction of the Remedy ITSM Suite.
It contents a basic introduction about AppDynamics tool.It has screenshot to understand how appD monitors your application and database without any flaw.No need to write command in putty or google analytics after using it.
AppSphere 15 - Toys vs Tools: AppDynamics, a Swiss Army Knife for IT Professi...AppDynamics
Toys are fun but we can lose interest after some time and they end up sitting on the shelf - pretty much like software that initially captures attention but soon becomes shelfware. Contrast that with tools that are built for specific purpose to solve a problem and get work done efficiently.
At SAS Institute, we use AppDynamics APM solution like a Swiss Knife multi-tool that empowers operations, software development, and QA professionals to be efficient and provides transparency for our stakeholders and executives with dashboards.
Join me to hear about our experience with AppDynamics solution, a Swiss Knife for IT Professionals.
This deck was originally shared at AppSphere 2015.
Cloud & DevOps = A Match made in IT Heaven: Clyde Logue, BMC SoftwareBMC Software
Cloud is the natural enabling technology for the operational side of DevOps. In fact, many say DevOps was born from the cloud with a little bit of Agile thrown in as accelerant.
Find out how Cloud+DevOps can take application release to the next level; understand the dev and ops issues you will encounter and how to focus on making adoption of DevOps practices a business success.
Velocity Presentation - Unified Monitoring with AppDynamicsAppDynamics
At this years' Velocity Conference, Dustin Whittle presented how siloed IT departments can increase productivity and efficiency (while bridging silos), with AppDynamics Unified Monitoring.
See how Application Performance Management (APM), Database Monitoring, Server Monitoring, Mobile and Browser Real-User Monitoring, and Synthetic Monitoring can be consolidated to one tool.
What's a winning growth strategy? There's no specific answer to this. But knowing how to hire the best talent in the industry, reduce ramp time, and set up processes that improve sales productivity can take you a long way in achieving your revenue targets.
B2B Marketing Automation Case Study - Marketo implementation at MobifyLuke Starbuck
Learn about how to select a marketing automation solution, the pitfalls and shortcuts, and see the results of a marketing automation implementation at a SaaS company selling into enterprise B2B accounts.
#mktgnation14 @marketo
Inherited Marketo? Making it Work for Your OrganizationCindy Zhou
From Marketo's 2014 Marketing Nation Summit - You've landed a new job and Marketo powers your marketing–great! Not so great–you must uncover how your company uses Marketo and the strategies currently in place. In this session, a VP of marketing showcases a strategic reboot process to increase efficiencies, sales alignment, and revenue potential. Next, a seasoned Marketo administrator shares how to clean up an inherited Marketo instance and modify it to suit your organization's marketing and sales goals.
The change in the buyer’s journey has dramatically shifted the way marketers work. With marketers taking increasing ownership over pipeline, there is unprecedented pressure for marketers to target more effectively and to create more meaningful campaign touches.
But how do you know who to target and what kind of interaction is most meaningful for them? Most importantly, how can you maximize the impact of each interaction? With data. Join EverString and Lionbridge for a live discussion on how to uncover hidden pipeline by leveraging data and predictive modeling.
Durring this session at MarTech West 2019, Mediacurrent's Director of Marketing Adam Kirby shares his approach to transitioning a 2K person SaaS organization from almost no KPIs to a multi-touch attribution model supported by sales, marketing, and the technology departments. You'll learn from his mistakes and walk away with a clear set of next steps to guide your organization to marketing attribution.
Teleprospecting the Inbound Way: How to Increase Connect Rates and Close More...HubSpot
The sales landscape is changing, but is your sales organization keeping up? Jay Gaines (VP and Group Director, SiriusDecisions), Mark Roberge (CRO, HubSpot), and Pete Gracey (COO, AGSalesworks) explain what teleprospecting best practices look like today, and why your organization would benefit from implementing them.
Make 2016 the Year You Conquer Customer SuccessGainsight
2016 is just around the corner — and that means it’s time to set your business New Year’s resolution for 2016. But why settle for one generic goal like reducing churn or raising upsell? Why not resolve to make 2016 the year your organization invests in your customers as a major business driver?
Conversion Optimisation - Create The Foundations For Your Growth & SuccessPRWD
At Gpec Summit 2016, the most important e-commerce event in Central and Eastern Europe, Paul Rouke delivered a keynote presentation explaining what are the four foundational pillars that every business needs to understand and develop. They are foundations which the worlds leading brands have established, including Booking.com, Amazon and ASOS.
Why is all this important? If businesses want to truly succeed in becoming customer centric and using conversion optimisation to grow their business and take market share, it simply will not happen without the right foundations in place.
A Seat at the Revenue Today - Gwendolyn LefevreMarketo
Gwendolyn Lefevre, Director of Marketing Operations at Sungard Availability Services, discusses how marketers are able to help sustain and grow their businesses, the resources that marketers have available to them, and the optimum way to use these resources.
Fliptop Customer Showcase Webinar - How InsideView Doubled Their Lead to MQL ...Fliptop
InsideView is part of a new wave of innovative companies using Fliptop's predictive lead scoring to meet aggressive revenue goals.
InsideView looked to Fliptop to help remove the guesswork from their lead qualification process and improve conversion rates to book more meetings.
InsideView integrated Fliptop into their sales and marketing process to:
Increased lead-to-MQL conversion rate by 2.1x
Reduced time for leads to qualify by 3x
Achieved 200% of opportunity creation goal
Agility In Digital Marketing Is Table Stakes For SuccessAggregage
Digital marketing today looks very different from last year, and changes will only continue. As marketers are consistently pressured to face more unknowns and do more with less, many marketing leaders are sharpening their focus on agility and asking some tough but critical questions: Are we as agile as we should be? Can we easily manage campaigns and collaborate from kickoff to launch? Can we quickly access the data we need to inform our decisions? Do we have the right tools to be agile, pivot as needed, and maximize success?
How to get your B2B organisation READY to transform from Product Marketing to Content Marketing
Key Takeaways
- Global Content Marketing Organisation structure
- Leveraging Step Change Models
- Introducing Scrum for Agile Marketing
"Its not about the technology. Its about people. People speaking the same language. Consistently. Over a period of time. With executives who have your back. Supporting your evangelists as your champions"
Planning Your Conversion Optimisation for 2017 PRWD
Planned your CRO strategy for 2017 yet?
In this presentation Paul Rouke (CEO and Founder, PRWD) and Sushant Sharma (Marketing Manager, VWO) share what are the essential elements for successful CRO and business growth in the new year.
Similar to Sales Onboarding - Accelerating New Hire Productivity (20)
Maximizing the Impact of Sales Enablement with Content & LearningMindTickle
n this webinar, Jonathan Hinz from Seismic and Daniel Kuperman from MindTickle, will discuss:
How your sales reps can improve every aspect of their performance with the right sales tools
Insights into how the MindTickle <> Seismic product integration facilitates just-in-time learning for sales reps
Examples of how hyper-growth companies have leveraged integrated sales tools to win more deals
A number of fast growing companies, particularly in the tech sector, are getting ready to sprint to the IPO goal line. Most of these organizations, are looking to rev their sales engine to produce quarter on quarter top line growth.
This context is ripe for leaders of these organizations, especially the ones with complex sales cycles, to answer the question – what does it take to win the race?
But instead, it would serve most organizations to rephrase the question as – what does it take to win a relay race?
A relay race is relevant here because a healthy sales engine is often a great combination of sales engagement and sales readiness.
What is gamification? And how is Gamification different from Games, Sumulatio...MindTickle
Gamification is a framework for designing repeatable and agile business processes/ technology.
Gaming on the other hand focusses on deep interactions in game play, resulting in higher degree of customization but limited extensibility
Next Generation Onboarding - Social, Gamified and MobileMindTickle
• Why & How of Next Gen Onboarding
• Illustrations of the structure and process
• Examples success stories
• What’s the ROI, ways to measure it
• Summary
Gamification of online learning - Case study & Best practicesMindTickle
Gamification – A Case in Point/ The Business Case
• Why & How of Gamification
• Illustrations of the gamification process
• Examples success stories
• What’s the ROI, ways to measure it
• Pitfalls of gamification for the sake of gamification
Making a case for Gamification in Corporate Learning - People Matters Social ...MindTickle
Gamification – A Case in Point/ The Business Case
• Why & How of Gamification
• Illustrations of the gamification process
• Examples success stories
• What’s the ROI, ways to measure it
• Pitfalls of gamification for the sake of gamification
Gamified New Hire Engagement and Onboarding - Case StudyMindTickle
A case study of a new hire cohorts that were engaged using social and game mechanics over several weeks on the MindTickle platform. Write to info@mindtickle.com for more details.
1.Wireless Communication System_Wireless communication is a broad term that i...JeyaPerumal1
Wireless communication involves the transmission of information over a distance without the help of wires, cables or any other forms of electrical conductors.
Wireless communication is a broad term that incorporates all procedures and forms of connecting and communicating between two or more devices using a wireless signal through wireless communication technologies and devices.
Features of Wireless Communication
The evolution of wireless technology has brought many advancements with its effective features.
The transmitted distance can be anywhere between a few meters (for example, a television's remote control) and thousands of kilometers (for example, radio communication).
Wireless communication can be used for cellular telephony, wireless access to the internet, wireless home networking, and so on.
ER(Entity Relationship) Diagram for online shopping - TAEHimani415946
https://bit.ly/3KACoyV
The ER diagram for the project is the foundation for the building of the database of the project. The properties, datatypes, and attributes are defined by the ER diagram.
This 7-second Brain Wave Ritual Attracts Money To You.!nirahealhty
Discover the power of a simple 7-second brain wave ritual that can attract wealth and abundance into your life. By tapping into specific brain frequencies, this technique helps you manifest financial success effortlessly. Ready to transform your financial future? Try this powerful ritual and start attracting money today!
Multi-cluster Kubernetes Networking- Patterns, Projects and GuidelinesSanjeev Rampal
Talk presented at Kubernetes Community Day, New York, May 2024.
Technical summary of Multi-Cluster Kubernetes Networking architectures with focus on 4 key topics.
1) Key patterns for Multi-cluster architectures
2) Architectural comparison of several OSS/ CNCF projects to address these patterns
3) Evolution trends for the APIs of these projects
4) Some design recommendations & guidelines for adopting/ deploying these solutions.
2. @mindtickle #MTWEBINAR
Agenda
SALES ONBOARDING: ACCELERATING NEW HIRE PRODUCTIVITY
#1 Discuss components of a best-in-class Onboarding Program
#2 Measure and monitor key Performance Indicators of new hires
#3 Use best practices to improve Onboarding Effectiveness
2
3. @mindtickle #MTWEBINAR
Thanks to our Sponsor
3
A comprehensive sales readiness platform for inside sales, field sales, and partner
enablement — Onboard. Coach. Reinforce. Update.
Proven high adoption. Trusted as the strategic sales enablement partner by companies,
like AppDynamics, CrowdStrike, MongoDB, Nutanix, Qualtrics, and many more.
4. Mohit Garg
Co-Founder & CRO, MindTickle
Mohit Garg is the co-founder of MindTickle, a SaaS platform for sales
readiness. Mohit is responsible for the company’s marketing and sales
initiatives across North America and Europe. He previously held senior
positions in management consulting at Diamond Management &
Technology Consultants and PwC. He has extensive experience in building
product companies and a proven track record in Silicon Valley startups,
including Aruba Networks and Iospan Wireless.
Meet the Speakers
@mindtickle #MTWEBINAR 4
5. Tracy Meersman
Director of Sales Enablement, CrowdStrike
Tracy Meersman is the director of learning and sales enablement at
CrowdStrike, one of the fastest-growing technology companies in Silicon
Valley. She previously led sales enablement at Intel Security, Perquest, EMC,
and ADP and has extensive experience in solving complex sales onboarding
and training challenges. She is passionate about helping others exceed
their potential.
Meet the Speakers
@mindtickle #MTWEBINAR 5
6. We will be taking audience questions at the end of the speaker presentations.
Please send in your questions to the moderator via chat.
@mindtickle #MTWEBINAR 6
7. What We Will Be Talking About
Driving Business Impact Through
Next-Gen Sales Onboarding
@mindtickle #MTWEBINAR 7
9. @mindtickle #MTWEBINAR
State of the Industry - Continued
Source: Sirius Decisions 2016 survey
Key Takeaways
#1 The typical onboarding program is about 90
days
#2 Companies rely on the managers to determine
readiness to engage prospects & customers
#3 Companies are tying onboarding success to
first deal and/or quota attainment
9
10. @mindtickle #MTWEBINAR
State of the Industry - Continued
60%74% 2X
Source: Multiple Analyst Reports, MindTickle survey of 50+ fast growing tech companies
10
Companies have a
formal Sales
Onboarding Program
Faster ramp up of sales
hires who go through a
structured Sales
Onboarding Process
More topline revenue
per rep earned by
companies with an
Agile and Structured
Onboarding Process
11. Here are a few real-life examples of results achieved
Hyper-growth companies such as CrowdStrike and other tech Unicorns
that implement a well-designed Onboarding program achieved the
following results*
@mindtickle #MTWEBINAR
*Source: MindTickle data – real results from a broad range of customers
11
• Reduced new hire ramp time by up to 58%
• Reduced time to first $50K sale from 192 days to 85 days
• Improved revenue from rep with < 12 months tenure by 21%
• Improved new hire pipeline at 180 day mark by 19%
12. What We Will Be Talking About
CrowdStrike:
How we onboard our new sales reps
@mindtickle #MTWEBINAR 12
14. Please go ahead and add your response to the chat window:
- How many from the audience have a personalized onboarding program?
@mindtickle #MTWEBINAR 14
16. SALES ONBOARDING AT CROWDSTRIKE
IS
● Personalized
● SCALABLE
@mindtickle #MTWEBINAR 16
17. IS
● Personalized
● Scalable
● STRUCTURED & MILESTONE BASED
@mindtickle #MTWEBINAR
Welcome to CrowdStrike
17
SALES ONBOARDING AT CROWDSTRIKE
18. SALES ONBOARDING AT CROWDSTRIKE
IS
● Personalized
● Scalable
● Structured & milestone based
● COMPREHENSIVE WITH BLENDED
LEARNING & ACTIVITIES
@mindtickle #MTWEBINAR 18
19. SALES ONBOARDING AT CROWDSTRIKE
IS
● Personalized
● Scalable
● Structured & milestone based
● Comprehensive with blended
learning & activities
● INCLUSIVE OF RECALL &
REINFORCEMENT
@mindtickle #MTWEBINAR 19
20. SALES ONBOARDING AT CROWDSTRIKE
IS
● Personalized
● Scalable
● Structured & milestone based
● Comprehensive with blended
learning & activities
● Inclusive of recall & reinforcement
● ALIGNED TO REAL WORLD SELLING
@mindtickle #MTWEBINAR 20
21. ABOVE ALL SALES ONBOARDING AT CROWDSTRIKE
● Caters to sales reps' natural competitive tendencies
● Aids bi-directional feedback for improved coaching
● Provides real-time progress to managers
@mindtickle #MTWEBINAR 21
22. Please go ahead and add your response to the chat window:
- How are you measuring the impact of your onboarding programs?
@mindtickle #MTWEBINAR 22
23. IMPACT AT CROWDSTRIKE
1. 70% Sales reps achieve/exceed quota
2.Sales reps rate the overall program at 4.8/5
3.99% of Sales reps recommend the program
@mindtickle #MTWEBINAR 23
24. What We Will Be Talking About
Attributes of a Best-in-class Sales Onboarding Program:
The MindTickle Sales Onboarding Framework
@mindtickle #MTWEBINAR 24
25. ATTRIBUTES OF A BEST-IN-CLASS SALES ONBOARDING PROGRAM
@mindtickle #MTWEBINAR
Best Practice
Sales
Onboarding
1.
Structured
milestone driven
approach
2.
Includes
experiential
learning
3.
Incorporates
managers-driven
coaching
4.
Tracks new hire
progress and
engagement
5.
Defines ideal new
hire profile &
measures the new
hires against it
25
26. Please go ahead and add your response to the chat window:
- What is the duration of your formal onboarding program?
- What are some best practices from your programs?
@mindtickle #MTWEBINAR 26
27. - Week 1- Week 2
1. STRUCTURED & MILESTONE DRIVEN SALES ONBOARDINGT
Date of Joining
Milestone 1: New Hire consumes pre-
boarding (non-proprietary) content as
soon as they sign the offer letter and
terms.
@mindtickle #MTWEBINAR
STRUCTURED EXPERIENTIAL INVOLVE MANAGERS ANALYTICS IDEAL VS REAL
27
28. - Week 1- Week 2
Date of Joining
Milestone 2: New hire starts new hire
orientation and pre-bootcamp
activities.
@mindtickle #MTWEBINAR
STRUCTURED EXPERIENTIAL INVOLVE MANAGERS ANALYTICS IDEAL VS REAL
1. STRUCTURED & MILESTONE DRIVEN SALES ONBOARDING - Continued
28
29. Week 2Week 1- Week 1
Week 3
- Week 2
Date of Joining
Pre Boot camp
Pre Boot camp
Milestone 3: New hire is
certified on Product, Success
Story, and Elevator Pitch.
@mindtickle #MTWEBINAR
STRUCTURED EXPERIENTIAL INVOLVE MANAGERS ANALYTICS IDEAL VS REAL
1. STRUCTURED & MILESTONE DRIVEN SALES ONBOARDING - Continued
29
30. Week 2Week 1- Week 1
Week 3Week 4Week 5Week 6
- Week 2
Date of Joining
Boot camp Pre Boot camp
Milestone 4: New hire is knowledge
and message certified, and meets
first major sales readiness milestone.
Ex.: First discovery call
@mindtickle #MTWEBINAR
STRUCTURED EXPERIENTIAL INVOLVE MANAGERS ANALYTICS IDEAL VS REAL
1. STRUCTURED & MILESTONE DRIVEN SALES ONBOARDING - Continued
30
31. Week 2Week 1- Week 1
Week 3Week 4Week 5Week 6
- Week 2
Date of Joining
Post Boot camp Boot camp Pre Boot camp
Milestone 5: New hire completes
shadowing exercises and a check
ride with a panel of SMEs, manager
and / or seasoned reps
@mindtickle #MTWEBINAR
STRUCTURED EXPERIENTIAL INVOLVE MANAGERS ANALYTICS IDEAL VS REAL
1. STRUCTURED & MILESTONE DRIVEN SALES ONBOARDING - Continued
31
32. Week 2Week 1- Week 1
Week 3Week 4Week 5Week 6
- Week 2
Date of Joining
60-90 Days
Post Boot camp Boot camp Pre Boot camp
Milestone 6: New hire meets second
major milestone.
Ex.: First sale
@mindtickle #MTWEBINAR
STRUCTURED EXPERIENTIAL INVOLVE MANAGERS ANALYTICS IDEAL VS REAL
1. STRUCTURED & MILESTONE DRIVEN SALES ONBOARDING - Continued
32
33. STRUCTURED EXPERIENTIAL INVOLVE MANAGERS ANALYTICS IDEAL VS REAL
90-120 Days
Week 2Week 1- Week 1
Week 3Week 4Week 5Week 6
- Week 2
Date of Joining
FULLY RAMPED
60-90 Days
Post Boot camp Boot camp Pre Boot camp
Ongoing reinforcement to maximize readiness
@mindtickle #MTWEBINAR
1. STRUCTURED & MILESTONE DRIVEN SALES ONBOARDING - Continued
35. STRUCTURED EXPERIENTIAL INVOLVE MANAGERS ANALYTICS IDEAL VS REAL
• Get managers to review reps’ pitches as a part of onboarding
• Facilitate peer to peer learning opportunities
• Enable and promote shadowing
2. INCORPORATES A BLEND OF LEARNING AND REAL-LIFE ACTIVITIES
36. @mindtickle #MTWEBINAR
STRUCTURED EXPERIENTIAL INVOLVE MANAGERS ANALYTICS IDEAL VS REAL
3. INCORPORATES MANAGER-DRIVEN COACHING
• Get managers for Role-
play and check-rides
• Send weekly progress
reports
• Get managers to review
certify pitches as a part
of onboarding
37. • Data driven progress tracking of new hire progression
• Reporting with multiple views – Training, Enablement, and Sales Leadership
• Reporting by region, role, etc.
4. TRACKS NEW HIRE PROGRESS AND ENGAGEMENT
@mindtickle #MTWEBINAR
STRUCTURED EXPERIENTIAL INVOLVE MANAGERS ANALYTICS IDEAL VS REAL
38. • Measure rep readiness against the ideal profile/cometency model
5. MEASURE AGAINST IDEAL REP PROFILE AND BUSINESS METRICS
@mindtickle #MTWEBINAR
New Reps
Competency
model for
sales team
STRUCTURED EXPERIENTIAL INVOLVE MANAGERS ANALYTICS IDEAL VS REAL
Sales Manager
39. • Correlate with KPIs e.g. pipeline at 180 days, #PresidentClub < 12/18/24
months, revenue from <24 months, 1 year attrition rate
5. MEASURE AGAINST IDEAL REP PROFILE AND BUSINESS METRICS
@mindtickle #MTWEBINAR
STRUCTURED EXPERIENTIAL INVOLVE MANAGERS ANALYTICS IDEAL VS REAL
40. SUMMARY
@mindtickle #MTWEBINAR
KEY TAKEAWAYS
1. A well-structured milestone based approach that is personalized for the sales rep’s needs achieves
best results
2. Investing into the right technology for delivery, tracking and administration makes onboarding scale
3. Blend knowledge with experiential learning activities
4. Follow up with recall and reinforcement activities
5. Map onboarding outcomes to business results - leading indicators (e.g. pipeline) and lagging
indicators (e.g. revenue, quota attainment)
42. @mindtickle #MTWEBINAR
A comprehensive sales readiness platform for inside sales, field sales, and partner
enablement — Onboard. Coach. Reinforce. Update.
Proven high adoption. Trusted as the strategic sales enablement partner by companies,
like AppDynamics, CrowdStrike, MongoDB, Nutanix, Qualtrics, and many more.
Call us on 1(800) 231 5578 or email info@mindtickle.com to set up an appointment.
Schedule a call
with us for a deeper dive
into Sales Onboarding.