Chapter 1 introduction to sales and distribution managementNishant Agrawal
To understand evolution, nature and importance of sales management
To know role and skills of modern sales managers
To understand types of sales managers
To learn objectives, strategies and tactics of sales management
To know emerging trends in sales management
To understand linkage between sales and distribution management.
Customer Relationship Management. If you are a startup or business looking to buy a CRM software for your business this slide share will help you out immensely. 1Click team has spent time analyzing customers and CRM softwares to come up with this. SalesForce, Zoho, Microsoft... no matter which CRM you are evaluating for your business this you will find this immensely useful in decision making.
1Click live video chat, the best video chat solution for businesses and startups. 1click lets you have live conversations with visitors on your website. Our chat widget allows you to start video conversations with your customers or clients within seconds. No add-on, no plugin, no extension, your customers are truly one click away from having an audio or video conversation with you. 1Click live video chat allows multipoint face-to-face chat without any software installations, and perform cross-platform video conferencing; so that you need not worry what OS the visitor is using. Your customer can connect with your customer service representatives from anywhere, any device. Our live chat widget enables video, audio, and text on any website or mobile app. Further, our Wordpress live chat plugin, Shopify live chat plugin, Joomla live chat plugin, Drupal live chat plugin, blog live chat plugin and other similar live chat plugin will enables video and audio calling abilities on any website. Providing a live video customer support has never been easier before. Our customer support tool let's you make your customer go WOW.
With our SalesForce live chat plugin, Zoho live chat plugin, Jira live chat plugin, SugarCRM live chat plugin, and other similar live chat extensions you can start off every chat knowing whether there are any outstanding tickets, cases, or notes related to the customer. Similarly, you can create cases, notes or tickets for the customer anytime during the conversation. All the data on your 1Click live chat dashboard can be integrated with Salesforce, Zoho, Jira, SugarCRM or any other customer relationship management software you are using.
We know very that customer engagement is a team activity. 1Click live video chat widget lets you seamlessly chat with or transfer conversations to other agents. Our live chat widget comes with website statistics, and chat analytics available at your fingertips all the time. We take security very seriously. Enjoy secure encrypted chats on your SSL (https) web pages. All the video chats, audio chats, and text chats are 128 bit AES encrypted. We are developer friendly. Extend and customize the behavior of the widget. Be unique, and get creative with our Javascript APIs. Powered, and constantly upgraded with the latest web technologies such as webRTC we enable real-time communication over web (read browser). webRTC live chat, we believe will be the future of communication. 1Click live chat software will help you increase customer sastisfaction and multiply online sales.
http://1click.io
Chapter 1 introduction to sales and distribution managementNishant Agrawal
To understand evolution, nature and importance of sales management
To know role and skills of modern sales managers
To understand types of sales managers
To learn objectives, strategies and tactics of sales management
To know emerging trends in sales management
To understand linkage between sales and distribution management.
Customer Relationship Management. If you are a startup or business looking to buy a CRM software for your business this slide share will help you out immensely. 1Click team has spent time analyzing customers and CRM softwares to come up with this. SalesForce, Zoho, Microsoft... no matter which CRM you are evaluating for your business this you will find this immensely useful in decision making.
1Click live video chat, the best video chat solution for businesses and startups. 1click lets you have live conversations with visitors on your website. Our chat widget allows you to start video conversations with your customers or clients within seconds. No add-on, no plugin, no extension, your customers are truly one click away from having an audio or video conversation with you. 1Click live video chat allows multipoint face-to-face chat without any software installations, and perform cross-platform video conferencing; so that you need not worry what OS the visitor is using. Your customer can connect with your customer service representatives from anywhere, any device. Our live chat widget enables video, audio, and text on any website or mobile app. Further, our Wordpress live chat plugin, Shopify live chat plugin, Joomla live chat plugin, Drupal live chat plugin, blog live chat plugin and other similar live chat plugin will enables video and audio calling abilities on any website. Providing a live video customer support has never been easier before. Our customer support tool let's you make your customer go WOW.
With our SalesForce live chat plugin, Zoho live chat plugin, Jira live chat plugin, SugarCRM live chat plugin, and other similar live chat extensions you can start off every chat knowing whether there are any outstanding tickets, cases, or notes related to the customer. Similarly, you can create cases, notes or tickets for the customer anytime during the conversation. All the data on your 1Click live chat dashboard can be integrated with Salesforce, Zoho, Jira, SugarCRM or any other customer relationship management software you are using.
We know very that customer engagement is a team activity. 1Click live video chat widget lets you seamlessly chat with or transfer conversations to other agents. Our live chat widget comes with website statistics, and chat analytics available at your fingertips all the time. We take security very seriously. Enjoy secure encrypted chats on your SSL (https) web pages. All the video chats, audio chats, and text chats are 128 bit AES encrypted. We are developer friendly. Extend and customize the behavior of the widget. Be unique, and get creative with our Javascript APIs. Powered, and constantly upgraded with the latest web technologies such as webRTC we enable real-time communication over web (read browser). webRTC live chat, we believe will be the future of communication. 1Click live chat software will help you increase customer sastisfaction and multiply online sales.
http://1click.io
On this Live Webcast, Frank Hattann, Head of Enterprise Sales, EMEA will show you how Sales has been evolving and developing - and what the next stage is.
You'll also learn how to:
Find leads without cold calling
Develop relationships using social
Build a professional brand as a sales pro
Service Automation: Enabling The Self Service Generation - Jan-Willem MiddleburgPink Elephant
Service Automation: Enabling The Self Service Generation
In today’s built-on-the-web economy, cloud computing, mobile technologies and the on-demand culture have generated and empowered a whole new generation of IT users who are accustomed to arranging their lives online – The Self Service Generation. IT delivery and support organisations are dealing with an ever more demanding IT user community and ever more demanding Service Level Agreements. In this new online and connected world everything has to happen now! During the last decade, virtually every service provider has made the shift to (partially) online service delivery, yet most organisations have yet to change their support models and do not have adequate answers and time sensitive response tools that can evolve with the changing business demand. The Service Automation Framework provides valuable answers to these questions.
In this session Jan-Willem will explore how your organisation can use the Service Automation Framework and self-service concepts to service the IT user of today and the future. Get ready to dive into the next generation of ITSM and explore the way your organisation can benefit through preparations and adopting these new technologies. Are you ready?
MEANING
• In simple terms, Sales Management means management of selling activities of an organization. • According to the American Marketing association, sales management is ,” the planning, direction, and control of personal selling, including recruiting, selecting, equipping, assigning, routing, supervising paying and motivating as these tasks apply to the personal sales force.”
If you are planning to present your company’s CRM strategies then our content-ready customer relationship management strategies PowerPoint presentation is perfect for you. This customer acquisition PPT design consists of a number of slides like importance of customer initiatives, customer in the focus, customer perceived value, transactional vs relationship marketing, economies of customer retention, customer relationship management model, customer lifecycle management, stages of CRM, CRM components, process of E-CRM, basics and enhanced CRM, capabilities and dashboard, current lead status, leads by source, lead and deal acquisition, top customers, CRM KPIs, sales rep. dashboard, project management, sales and marketing dashboards, Intranet dashboard and product comparison charts. These customer retention plan PPT slides have been professionally designed to cover various topics such as customer care, customer retention, relationship development, marketing, customer acquisition, sales campaign, FMCG marketing, key Salesforce and customer base planning etc. This amazingly designed customer relationship management strategies PowerPoint graphics will surely win over your clients and the audience. Consolidate your gains with our Customer Relationship Management Strategies PowerPoint Presentation Slides. Establish the foundation for continuing growth.
Key Takeaways from The Sales Development Playbook, part 1 and part 2WhereDat
Key takeaways, section-by-section from the Sales Development Playbook: Build Repeatable Pipeline and Accelerate Growth with Inside Sales
In The Sales Development Playbook, author Trish Bertuzzi shares 3 decades experience on building pipeline and speeding up growth.
In this takeaway:
Part 1 - Strategy
Part 2 - Specilaization
• Introductory meetings and generating qualified opportunities, which one?
• Pursuing qualified opportunities using the PACT method
• When is to build an in-house sales development team?
• Deciding between inbound and outbound marketing
• Gaining clarity of your ICP (ideal customer profile)
• When to separate inbound SDRs and outbound SDRs into separate roles
• Why you should consider a research role
all channels of distribution in business explained in easy and understandable language along with beautiful presentations and examples of all different channels one can use for their business
Modern Trade Expert -New client introduction .kritsukawat
An introduction to the services of Modern Trade Expert Consulting Company. If you are looking to enter your products in to the Modern Trade Market in Thailand, you have some to the right place.
Eagle-i secondary sales information system is a real-time secondary sales tracking system which integrates with your current ERP/Other systems, collects the distributor’s sales/secondary sales information using state of the art enterprise mobility solution. Our analytic s provides Real-Time reporting of sales & stock data, resulting in dynamic decision making in logistics & warehouse management & manufacturing.
On this Live Webcast, Frank Hattann, Head of Enterprise Sales, EMEA will show you how Sales has been evolving and developing - and what the next stage is.
You'll also learn how to:
Find leads without cold calling
Develop relationships using social
Build a professional brand as a sales pro
Service Automation: Enabling The Self Service Generation - Jan-Willem MiddleburgPink Elephant
Service Automation: Enabling The Self Service Generation
In today’s built-on-the-web economy, cloud computing, mobile technologies and the on-demand culture have generated and empowered a whole new generation of IT users who are accustomed to arranging their lives online – The Self Service Generation. IT delivery and support organisations are dealing with an ever more demanding IT user community and ever more demanding Service Level Agreements. In this new online and connected world everything has to happen now! During the last decade, virtually every service provider has made the shift to (partially) online service delivery, yet most organisations have yet to change their support models and do not have adequate answers and time sensitive response tools that can evolve with the changing business demand. The Service Automation Framework provides valuable answers to these questions.
In this session Jan-Willem will explore how your organisation can use the Service Automation Framework and self-service concepts to service the IT user of today and the future. Get ready to dive into the next generation of ITSM and explore the way your organisation can benefit through preparations and adopting these new technologies. Are you ready?
MEANING
• In simple terms, Sales Management means management of selling activities of an organization. • According to the American Marketing association, sales management is ,” the planning, direction, and control of personal selling, including recruiting, selecting, equipping, assigning, routing, supervising paying and motivating as these tasks apply to the personal sales force.”
If you are planning to present your company’s CRM strategies then our content-ready customer relationship management strategies PowerPoint presentation is perfect for you. This customer acquisition PPT design consists of a number of slides like importance of customer initiatives, customer in the focus, customer perceived value, transactional vs relationship marketing, economies of customer retention, customer relationship management model, customer lifecycle management, stages of CRM, CRM components, process of E-CRM, basics and enhanced CRM, capabilities and dashboard, current lead status, leads by source, lead and deal acquisition, top customers, CRM KPIs, sales rep. dashboard, project management, sales and marketing dashboards, Intranet dashboard and product comparison charts. These customer retention plan PPT slides have been professionally designed to cover various topics such as customer care, customer retention, relationship development, marketing, customer acquisition, sales campaign, FMCG marketing, key Salesforce and customer base planning etc. This amazingly designed customer relationship management strategies PowerPoint graphics will surely win over your clients and the audience. Consolidate your gains with our Customer Relationship Management Strategies PowerPoint Presentation Slides. Establish the foundation for continuing growth.
Key Takeaways from The Sales Development Playbook, part 1 and part 2WhereDat
Key takeaways, section-by-section from the Sales Development Playbook: Build Repeatable Pipeline and Accelerate Growth with Inside Sales
In The Sales Development Playbook, author Trish Bertuzzi shares 3 decades experience on building pipeline and speeding up growth.
In this takeaway:
Part 1 - Strategy
Part 2 - Specilaization
• Introductory meetings and generating qualified opportunities, which one?
• Pursuing qualified opportunities using the PACT method
• When is to build an in-house sales development team?
• Deciding between inbound and outbound marketing
• Gaining clarity of your ICP (ideal customer profile)
• When to separate inbound SDRs and outbound SDRs into separate roles
• Why you should consider a research role
all channels of distribution in business explained in easy and understandable language along with beautiful presentations and examples of all different channels one can use for their business
Modern Trade Expert -New client introduction .kritsukawat
An introduction to the services of Modern Trade Expert Consulting Company. If you are looking to enter your products in to the Modern Trade Market in Thailand, you have some to the right place.
Eagle-i secondary sales information system is a real-time secondary sales tracking system which integrates with your current ERP/Other systems, collects the distributor’s sales/secondary sales information using state of the art enterprise mobility solution. Our analytic s provides Real-Time reporting of sales & stock data, resulting in dynamic decision making in logistics & warehouse management & manufacturing.
Helping Your Field Force Achieve the Perfect Store (RAO) Accelerating Retail ...Global Creative Group, Inc
The “Perfect Store” is now closer than ever thanks to retail activity optimization. You’ll benefit from focus, actionable insights and automated decision-making when you integrate RAO into your sales strategies. A recent Gartner study of digital merchandising solutions concluded that best-in-class performance now results in 95% + accuracy, with results returned within 5 minutes.
It provides a process for sales organizations to combine measurements and KPIs to determine the overall success of the retail execution strategy within a store or segment. RAO extends your retail execution capabilities by leveraging your existing data to generate better outcomes through improved workflows and advanced analytics.
Joe Bellini, CEO of AFS Technologies presents “Helping Your Field Force Achieve the Perfect Store (RAO) Accelerating Retail Activity.”
The rise of E-Commerce has heightened the need for retail property owners and shopping centre managers to maximise the value of their assets.
Experian FootFall’s Site Analytics for Shopping Centres has been created specifically for the retail property sector, to create greater understanding of consumer behaviour and pinpoint where return on investment is and isn’t being generated.
We recognise that improving asset performance involves a lot more than just footfall and tenant sales. In fact, our platform captures all of your business data, giving you true insight into what is affecting performance – such as footfall, sales, costs, staffing, weather, marketing, car-parking and commercialization.
New Site Analytics interface for mobile – empower centre managers to make actionable real-time decisions that drive centre performance.
The retail sector has never been more competitive, so it’s essential to understand what’s behind every dip or hike in sales within your business.
Experian FootFall’s Site Analytics for Retailers scientifically monitors and accurately analyses in-store customer behaviour to help retail businesses pinpoint areas where profits can be improved.
Our unique retail technology and analysis solutions enable retail businesses to identify and understand customer shopping habits, to drive performance. You can pinpoint profit opportunities in areas such as customer conversions, queue management, sales, marketing and merchandising.
New Site Analytics interface for mobile – empower store managers to make actionable real-time decisions that drive store performance.
We are providing Sales Force Automation for the Pharmaceutical, FMCG, Healthcare industry. We have facilities like Mobile App, eDetailing, GEO Tagging & Fencing, Order Booking, Payroll.
What are the components of an excellent sales enablement process that evolves the sales function into a much larger contributor to the strategic growth of an organization? This presentation will answer this effectively.
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
2. Indian FMCG Growth
• Fast-moving consumer goods (FMCG) sector is India’s fourth largest sector with
household and personal care accounting for 50% of FMCG sales in India
• The retail market in India is estimated to reach US$ 1.1 trillion by 2020 from US$
840 billion in 2017, with modern trade expected to grow at 20 - 25% per annum,
which is likely to boost revenue of FMCG companies.
• Online portals are expected to play a key role for companies trying to enter the
hinterlands. Internet has contributed in a big way, facilitating a cheaper and more
convenient mode to increase a company’s reach.
3. Major Challenges faced by the Industry
Any opportunity comes with certain challenges. Below are the major challenges for
FMCG sector in India.
• Absence of real-time and actionable field data
• Difficulty in monitoring the KPIs of field sales persons.
• Loss of sales and shelf to competitor due to gap between primary and secondary
sales
• In a complex and highly distributed market handling large volume of data manually
is the major hindrance
• Difficulty in monitoring brand’s presence across geographies
5. What is Sales Force Automation?
• Sales Force Automation is a software or tool used by the sales team to automate
the field sales processes, such as order processing, stock monitoring, route
optimization and sales forecast etc.
• It is a powerful tool to increase your sales and revenue, boost employee productivity
and eliminate redundancy from your business processes.
• Sales force automation is an excellent tool to create customizable workflows
automatically, and reduce time spent on manual or repetitive tasks.
6. Features of Sales Force Automation
1. Field Visit
2. Call Management
3. Census & Survey
4. Pocket MIS
5. Sales Performance and KPI Management
6. Intelligent secondary scheme management
7. Reports and Dashboards
7. Field Visit
• It is a tracking module, that tracks attendance, help you to plan your journey and
adhere to particular journey plan.
• It helps the authentication of visit by capturing the location with GPS.
• Show beat coverage: Active & In active outlet
• Show live movement view on maps with sequencing
8. Call Management
• It is used for intelligent order taking.
• Easy interface & UI
• Capture stocks
• Take outlet wise order
• Track outlet visits & sales history
9. Census & Survey
• Sanitize the existing outlet data in the form of census
• Create surveys for field sales person
• Add new outlets to existing beats
• Gather information from consumer feedbacks, point of sales- brand visibility
• Plan surveys for new product launches
• Can design survey with the set of pre defined questions
10.
11. Pocket MIS
It is like personal sales diary for a salesman to assess his own performance. It has 4 kind
of reports:
1. SKU level sales – It shows TC/PC, productivity and total sales in terms of quantity &
value within the chosen frame of time.
2. Sales Summary – It shows daily summary for the calls made, productive & amount of
sales made over a date range.
3. Retailer level sales – Field salesmen can show the sales done on any particular day to
any or all of his retailers, just select the data and get the order level data.
4. Target vs Achievement – Analyze the total target vs achievement at a given point of
time.
12.
13. Sales Performance & KPI Management
• It provides the real time data of your team
• It helps in 40+ KPI management of the team on different levels
• It has the notification & reminders feature that helps to plan your field sales day
accordingly
• You can take decisions according to the data, it helps to increase the sales
performance
14.
15. Reports & Dashboards
• You can access your dashboards from anywhere and anytime to get real-time 30+
reports of your businesses via intuitive interface and graphics.
• Based on analytics and insights you can get new outlet addition report,
distributor/retailer stock report, survey reports, zero sales outlet report, daily
summary analysis report, beat coverage report etc.
16.
17. Sales Forecasting
The intelligent sales forecast is one the most important feature of Sales force
automation. It analyzes past sales records, checks with the present sales database and
along with a bunch of pipelining opportunities, providing your sales team an insight into
the upcoming opportunities.
18. Benefits of Sales Force Automation
1. Potential-based Market Coverage instead of Geography-based coverage
2. Intelligent investment in Sales Conversations that leads to long-lasting ROIs
3. Introduces Opportunities for Cross-Selling and Upselling
4. Increase Productivity of sales team
5. Easy tracking of customer information (Retailers & Distributors)
6. Easy sales forecast
19. Conclusion
• Sales Force Automation is absolutely a necessity for any business whose backbone is
sales and customer relationship management.
• Sales Force Automation software can cut down thousands of wasted work hours
while improving productivity multiple folds. If you need your business to stay in the
game against heavy competition, Sales Force Automation is the answer.
If you are keen to know more about sales force automation or how it can automate and
accelerate your FMCG sales, feel free to schedule a demo with us.