Sabrina Omer has over 15 years of experience in customer service, sales, and marketing roles across several industries. She is fluent in French, English, and Spanish and has worked for companies in Belgium, Mexico, Israel, and the UK. Her experience includes handling orders, logistics, customer communication, and marketing activities. She is skilled in adapting to new situations and enjoys varied work with opportunities to learn.

1. Sabrina Sergine Omer
Sabrina_omer@hotmail.com
Mobile phone : +32 473 623687
DIPLOMAS:
Master in information and communication with specialization in Marketing and corporate
communication from UNAM (Mexico)
Diploma was validated for Europe in 2006
Advanced level English course at Leicester Square school of English in London, England
(2006)
PROFESSIONAL SKILLS:
- Fluent knowledge of French, English and Spanish
- SAP, MS OFFICE, Internet
- Empathy on a cultural level that allows me to comprehend people and their
different cultures and find efficient ways to deal with them, looking at them from
different perspectives.
- Personal interest for sales, communication and cultural interaction.
The diversity of my former jobs reinforces the demonstration of the easy way I can learn and
adapt to any situation. I have worked in different countries and for foreign companies (from
Japan, Israel), public and private.
PROFESSIONAL EXPERIENCE:
Sovitec Belgium (2015- ) – Customer service Export Worldwide
Industry
Preparation of fairs, update and follow up of the internet site, support material for sales and
fairs.
Sovitec Belgium (2014- ) – Customer service Export Worldwide
Industry
Contact with the customers. Orders handling, logistic, custom documents, Incoterms, BL, LC,
CAD, certificates for sea freight, invoicing, commercial information, price offers. Locate
resources for solving problems.
Dawn Europe (2010-2014) – Customer service AMEAP
Food industry
First privileged contact with the customers. Orders handling, logistic, custom documents,
Incoterms, BL, LC, CAD, certificates for sea freight and air freight, invoicing, claims,
commercial information, sales development, price offers. Locate resources for solving
problems.

2. Kodak – Leaf Israel (2007-2009) - Sales Administrator EAMER
Photo industry
Sales, logistic, direct communication with dealers, participation in shows, marketing.
I managed to improve communication with our customers by knowing them and finding
their specific needs, allowing a new relationship to take place, making everyone’s job easier
and elevating their satisfaction rate.
AW Europe (2006-2007) – Purchasing Agent – temporal replacement contract
Automotive industry
Find the best offers and create the purchase orders
2005-2006 – I took time off to validate my diplomas from Mexico.
Mutualités Socialistes de Charleroi (2003-2005) – Customer Service
Health Services
Direct contact with insured people to orient and help them with special attention requested
from my part to foreign people in English and Spanish. Attendance to shows.
2002-2003 – Moving from Mexico to Belgium.
Textiles Agrícolas de Celaya (2002) – Customer Service
Textile industry
Direct sales, prospection, shows, orders placement and production.
Centro Medico Quirúrgico de Celaya (2000-2001) - Manager of promotion and
Communication
Health services.
Advertisement in media, elaboration of diptych and triptych, internal newspaper, visit of
companies and doctors, creation of handbooks of induction to help new. Creation of PR
events.
In parallel I have participated while working there in an amazing project between the Rotary
clubs from the USA and Mexico called “Proof for life” in which we managed to join different
clubs from both countries, creating a big conference for everyone involved from both
countries in Morelia Mexico in September 2001.
OTHER ASSETS:
Great team spirit
Hard Working
Honest
Stress resistant
Listening skills
Easily take initiatives
Enjoy variety in the tasks and learning
Open to new ideas and ways of working
Outgoing and sociable