1) Saad Anees is an experienced IT professional seeking a new opportunity. He has over 5 years of experience in roles such as System Consultant, IT Operations Engineer, and Application Support Engineer. 2) His skills include supporting a wide range of applications, databases like SQL Server and Oracle, and platforms including Windows, Linux, and Solaris. He also has experience with administration tools such as Active Directory, Exchange, and SharePoint. 3) He is proficient in programming languages like VB.Net, ASP.Net, PHP, and databases like SQL and Oracle. He also has qualifications in IT from the University of Hertfordshire and London School of Management.

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PERSONAL PROFILE
I am an enthusiastic and highly motivated individual always working to a good standard whilst looking to learn new
skills. Have the capability to work independently and well-organized. Knowledgeable in Application Support with a
proven track record in mastering new skills and concepts quickly and effectively. I have strong analytical and problem
solving skills as well as excellent presentation skills (strong verbal and written communications).
KEY SKILLS
Work Experience
System Consultant / 2nd To 3rd Line Support
Jan 2015 - Present The AA (The Automobile Association)
Working as a System Consultant at The AA, my main duties Includes:
1. The only person responsible to provide support to 15k plus users for LANDesk service desk ticketing system
2. The only person to configure LANDesk service desk according to business/ Management needs
3. Provide 2nd to 3rd line support to 70+ business critical applications
4. Create new areas in Microsoft share point 2003 for various business departments
5. Publish new firmstep achieve forms, which are heavily ustilised within the business
6. Provide 2nd level of support for applications running on sun Solaris, windows and Linux environment
7. Support live websites deployed across different environment ranging from IIS 6.0 to IIS 7.5
8. Create new user mailboxes and distribution lists using exchange server 2010
9. Create new Active directory groups to assign to SharePoint areas/ sites
10. Use identity manager to assign different roles to employee profile for security purposes
11. Use SQL Server 2008 R2 for data fixes and getting reports for management
12. Writing SQL joins on daily basis to pull the correct information as quickly as possible to diagnose any
database related issues
NAME: SAAD ANEES
TELEPHONE: 07450947613
E-MAIL: saad_anees3@hotmail.com
RESIDE: SLOUGH
MOBILITY: Full UK Driving License
Microsoft Microsoft SQL Server 2008R2, Microsoft office, including Word, Excel
PowerPoint, Access, Outlook, Active directory, Exchange
Server2010,Sharepoint2003,
Oracle Oracle Databases 10gR2, Oracle Application Server(WebLogic Server 10/
10gR3)
Programming Languages Power Shell ,Visual basic.net, Asp.net, PHP, MYSQL, C++, C, Html, xml
Operating System Windows XP, Windows7, Windows Server 2008R2, Redhat Enterprise Linux
6, Linux Ubuntu 10.04, Centos 6, Sun Solaris 5.5
Servers Win Server2008R2, Win server2012R2, Microsoft IIS 6.0,7.5, Apache,
Oracle WebLogic Server 11g, Jboss, Team City, Visual Studio 2012, team
foundation server
Other IBM Sterling File gateway, Firm Step Achieve Forms, LANDesk Service Desk
7.7.2, Windows Services, VMware, Virtual Box, Identity Manager, On call
Support

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13. Use Oracle database for data fixes for the applications which are using Oracle Database as backend
14. Support business critical application 24/7 on call bases
15. Working on LANDesk Service desk to deal with tickets through to closure within the SLA’s
16. Working on UNIX environment to run file transfer scripts and manage file permissions
IT Operations Engineer/ 3rd Line Support
June 2014 - Nov 2014 Handmade Digital London
10. Carry out smoke testing and sanity checks after each deployment
11. Work with project manager to ensure both JIRA and scrum charts are up to date
12. Uploading html websites on FTP using FileZilla
13. Working with DNS and DHCP to ensure the correct bindings are in place for IIS websites.
14. Create security logins and users in SQL Server 2008 R2.
15. Assigning permissions to SQL users.
16. Creating virtual servers like windows server 2008 R2 using Oracle virtual box and VMware.
17. Responsible for creating User manual for websites to help the client in easy use of their website.
Middleware Administration/Application Support Engineer
Jan 2013 - Jan 2014 XITOS UK LTD Internship
Around 1 year of experience in Information technology/Middleware discipline.
1. ORACLE WebLogic Administration/Deployments and Web/app servers such as Apache, Tomcat, JBoss, and
Microsoft IIS in UAT
2. Worked in UAT environment to deploy the application onto managed servers to diagnose any issues.
Sales operative/ Team leader
Worked on shop floor as team leader in men’s department along with cash handling duties and Stock handling.
Provided excellent customer service and maximising sales performance of the store. Take ownership and resolve
customer issues
Work Summary:
Working as an IT Operations Engineer at Handmade my main duties Were:
1. Responsible for deploying Asp.net packages across various environment such as Test, UAT, Staging and
Live/Production
2. Making sure the correct application packages are deployed successfully across all the environment
3. Dealing with builds on team city.
4. Writing PowerShell scripts to automate the manual deployment process.
5. Installation of new windows operating system on virtualized servers and on physical machines
6. Following agile scrum methodology to meet the project deadlines
7. Working on Microsoft SQL Server 2008R2 to investigate the initial database issues
8. Interacting daily with direct client's problem over the phone, emails and JIRA
9. Backing up/ Restoring SQL Server Database, IIS Websites before every deployment
May 09 - June 14 Primark - Slough

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EDUCATIONAL QUALIFICA TIONS
ADDITIONAL INFORMATION – INTERNATIONAL QUALIFICATIONS
Intermediate College
2006-2008 Punjab College of Information and Technology, Rawalpindi
English (A) Computing (A)
Math (B) Physics (B)
Secondary school
1996-2006 OPF Public School Kallar Syedan
English (A) Computing (A)
Math (B) Science (B)
HOBBIES AND INTERESTS
An outgoing individual, who likes socialising with friends, enjoys swimming, and keeping fit.
REFERENCES
Available upon request
2011-2012 University Of Hertfordshire: BSC Information Technology (2:1)
This course integrates business and computer system fundamentals via a practice-based teaching approach. While
studying at university I was hardworking, adaptable and resourceful, the course required me to be versatile and
equipped me with a number of essentials skills such as communication, presentation, IT and general business skills,
which are transferable to any business environment.
Photo studio Management software 2012 final year project vb.net /Oracle Database 10gR2
2009-2011 London School of Management: Advanced Diploma in information technology
Primark Online Inventory Control System (Advance diploma 2010)
Professional Qualification
IBM Sterling File gateway
Unix Fundamental Course
LANDesk Service Desk 7.7.2
SQL fundamentals Course
Identity Manager
Netmotion Mobility VPN Certified