This document contains an IT professional's resume. It summarizes his 20 years of experience in roles such as Senior Infrastructure Engineer, Storage Consultant, Project Consultant, and Systems Engineer. It details his technical skills in areas like storage, servers, networking, and operating systems. It provides his qualifications, training, areas of experience, and seeks a new position with a forward-thinking company where he can apply his skills and work ethic.

1. 20 Central Drive, Bloxw ich, Walsall, West Midlands, WS3 2QH.
07758 950409 or 07976 013485
ipotter984@gmail.com
IAN
POTTER
SUMMARY
I am a confident, versatile and enthusiastic Information Technology Server and
Storage Engineer with extensive experience in the design, management and
delivery of IT related projects as well as third line support of many different systems
and technologies.
Acknowledged as a highly focused and committed professional, I have been
entrusted with monitoring and maintaining many IT systems for a large IT
consultancy company, implementing effective solutions as necessary and ensuring
the IT operations align with overall business objectives.
I am passionateabout workingtothehighest standards andhave theability toswiftly
adapt to new technologies or operational requirements.
With over 20 years IT experience, I am now looking for a position with a forward
thinking and reputable company, where I believe my excellent work ethic and ability
to succeed in fast-paced, high-pressure environments will lead to me becoming a
valued employee.
CAREER EXPERIENCE
10/2005 – present: Senior Infrastructure Engineer
Specialist Computer Centres Plc (IT Department)
This role is working in the Infrastructure team of the IT department primarily
performing project design and deployment services for new systems and for
existing systems needing upgrading. Additional parts of the role are to
provide third line support for the operations teams and the operation,
monitoring, support and maintenance of all of the storage systems used by
the IT Department. A role is incredibly diverse and includes the following
responsibilities.
- Project design and deployment for both new systems and the upgrade or
replacement of existing systems.
- Management and support of both Cisco MDS and Brocade SAN Switches
and Fabrics
- Management and support of HP MSA and EVA Storage systems
- Management and support of NetApp Storage systems
- Management and support of VMware vSphere environments

2. - Presentation of SAN storage to servers and provisioning CIFS & NFS
shares
- Deployment and support of Windows & Linux servers
- Deployment and support of HP Server hardware
- Designing specifications for server and storage systems for specific needs
- Provide third line support to the operations teams for servers, storage and
many applications
01/2002 – 09/2005: Storage Consultant
Specialist Computer Centres Plc (Professional Services Department)
This role was working in the Storage team of the professional services
department primarily performing deployment and support services for
customers’ storage and backup systems.
- provided comprehensive IT guidance and support for storage and backup
systems to many businesses throughout the country
03/2001 – 01/2002: Project Consultant
Specialist Computer Centres Plc (Professional Services Department)
This role was working in the Microsoft team of the professional services
department at a customer site providing project deployment services.
- Deployment and support of Windows servers and Microsoft application
suites
- Deployment and support of HP and Compaq Server hardware
- Deployment and support of Compaq HSG80 Storage system hardware
06/1998 – 02/2001: Systems Engineer
Specialist Computer Centres Plc (Professional Services Department)
This role was working in the Microsoft team of the professional services
department primarily performing deployment and support services for
customers’ systems.
- Deployment and support of Windows servers and Microsoft application
suites
- Deployment and support of HP and Compaq Server hardware
Further Roles:
09/1993 – 05/1998: Computer & Network Engineer, Abacus Computer Services
SKILLS
Personal:
 Diligent, hardworking and
forward-thinking
 A proactive leader and
supportive participant in
team work
 Capable of building strong
working relationships
across all levels
 Ambitious and dedicated
 Experienced in challenging
working atmospheres
 Knowledgeable of a broad
range of IT systems and
operations
 Able to translate technical
jargon into understandable
and manageable
information
 Loyal to employers and
organisational values
Specialist IT:
 IT Consulting
 IT Strategy and
Implementations
 Server Hardware
Installation & Support
 Storage and SAN Hardware
and Software Installation
and Support
 Windows & Linux server
Installation and Support
 User Support
 Project Management
 Process Improvement and
Service Enhancement
Qualifications:
- NetApp NCDA
- NetApp NCSIE
Expired Qualifications:
- Red Hat RHCT (Red Hat 5)
- Microsoft MCSE (NT4)
- Veritas NetBackup STS
- Veritas Puredisk STS

3. 06/1989 – 06/1993: Apprentice Maintenance Engineer, Josiah Parks/Chubb Locks
Current IT QUALIFICATIONS
01/2016: NetApp NCDA ONTAP (NetApp Certified Data Administrator) Accreditation
01/2016: NetApp NCSIE ONTAP (NetApp Certified Storage Installation Engineer) Accreditation
IT Training:
 VMware vSphere: Design and Deploy Fast Track [V6] Registration
 Clustered Data OnTap 8.3 Bootcamp: Hands On Install & Admin Workshop
 Avaya SBC & Avaya System Manager Training Course
 Accelerated Installing Configuring and Administering Windows Server 2012 FastTrack2Windows
Server 2012 MCSA
 Implementing Cisco Storage Network Solutions
 Veritas NetBackup 6.5 for Windows Administration
 Veritas NetBackup PureDisk 6.5 Administration
 Technical Introduction to WebSphere MQ
 HP EVA Storage Systems Course
 RHCE Rapid Track Course (Red Hat Enterprise Linux 5)
 Implementing and Administering Internet Information Services (IIS) 6.0
 EMC CLARiiON Storage Systems Course
 Hitachi Lightning Storage Systems Course
 Compaq Server Hardware Course
 HP Server Hardware Course
IT Experience:
-Microsoft Windows Server 2012 R2 & below
-Red Hat Enterprise Server
-SUSE Enterprise Server
-VMware vSphere
-HP Server hardware
-Cisco MDS & Brocade SAN Switches
-Microsoft Clustering
-Microsoft IIS Server
-NetBackup Software & Tape Libraries
-SAN Management
-Stanley PAC Access Control System
-NetApp Storage Systems
-HP MSA & EVA Storage Systems
-APC UPS & Power systems
-EMC Clarion Storage Systems
-Hitachi Lightning Storage Systems
-Data security & Back up procedures
-Computing hardware & peripherals
-Disaster Recovery
-Microsoft desktop platforms
-SQL server environment
-Bold Gemini Intruder/Fire Alarm Monitoring System
ADDITIONAL INFORMATION
 Availability: 3 month notice period with my current employer
 Driver’s Licence: Full

4.  Hobbies & Interests: My Hobbies include archery, cycling. Further interests include reading, woodworking,
wood turning, model making and helping my wife run her Shabby Chic shop.
References available on request