Mina Samir Malk has experience in networking, systems administration, and helpdesk support. He received a BSc in computer science from Assiut University in 2010. His skills include Windows and Linux administration, Active Directory, Exchange, and virtualization with VMware. He has worked in IT roles for several companies in Egypt providing infrastructure support, software installation, and technical assistance to users.

1. Mina Samir Malk +201225781901
Assiut University Assiut, Egypt mina.samir.it@gmail.com
Education
Bachelor of Computer and
Information Sciences
Assiut University
Assiut, Egypt
June 2010
General accumulated appreciation: pass with 62.11 degree
B.Sc. graduation project: Excellent.
Graduation Project
Building a desktop- mobile application for managing traffic services using the following:
• J2ME programming language for building the client side on the mobile.
• C# and SQL server 2008 for building the server side.
• ASP.NET for building a website.
Programming skills
Computer Network skills
• Basic visual programming with C#.
• Configuration of cisco network devices.
• Configuring switches and routers at terminal or
by wizard.
• Network installation.
• Cabling infrastructure.
• Implementing and planning a Windows Server
2003 & Windows Server 2008 administration.
• Implementing and configuring a windows server
2003 network infrastructure.
• Implementing and configuring Microsoft
Exchange Server 2010.
• Installing and configuring Microsoft Exchange
Forefront security server 2010
• Implementing and configuring Microsoft
Exchange Server 2013.
• Windows and Linux servers management
• Linux RedHat Essential.
• Linux RedHat System Administration.
• Microsoft Operation framework 4.0 – MOF
• VMware Vsphere Solution.
Hypervisor, ESXI host server and Vcenter.
• Microsoft System Center Configuration
Manager 2007 – SCCM.
• System Center Operation Manager – Monitoring
System 2007 – SCOM.
• Fundamentals Of Project Management life
Cycle

2. Experience and Training
• New Super wave Company for computer Network - Summer Training (August 2008)
-Training in how to installing, configuring and managing infrastructure networks out door of company
-Sharing in installation and configuration of computer networks in Alcan Pharma factory in 6th
October city.
- Training in the IT field and the operation Field and providing technical support when needed in
door of company.
- Cisco Certified Network Association (Jule 2010 - October 2010)
Attended and Completed a CCNA course training in Yat education center
- RedHat Linux Essential & System Administration (Sep 2011)
Attended and Completed RCHSA course training in Master Linux Training Center.
-MOF (Microsoft Operation Framework 4.0) Feb 2014
-Attended and Completed a workshop in Microsoft operation framework 4.0 in Microsoft Smart Village
building.
-The goal of MOF is to provide guidance to IT organizations to help them create, operate, and support
IT services while ensuring that the investment in IT delivers expected business value at an
acceptable level of risk.
- consists of integrated best practices, principles, and activities that provide comprehensive guidelines
for achieving reliability for IT solutions and services
- Having a MOF workshop around four phases included how to plan, deliver, operate and manage
layer on project management cycle.
- Fundamentals Of Project Management Life Cycle ( May 2015)
- Attend and complete a workshop in fundamentals of project management life cycle in TEData
Training academy center.
- Having PM workshop around five phases included how to Initiate, Plan, Execute, Monitor and Control
then Close layers on project management life cycle.
-System Integration Business Solutions - Si-Business.net small company (Nov 2014 till
09/02/2015)
-implementing and installing all infrastructure services for company as the below:
- install and implement infrastructure using virtualization environment, ESXI host server V5.5.0.
- manage ESXI host server by Vsphere client.
- manage ESXI security issues by using Vsphere client or via SSH connections.
- create virtual machines windows servers 2008 R2.
- install and implement company SMTP mail server using exchange server 2010.
- install and configure Microsoft exchange forefront security server 2010.
- install and implement domain controller DC using active directory services on windows server
2008 R2.
- manage replication between active directory and exchange servers.
- install IIS server by using windows server 2008 R2
- manage hardware and software hosting resources for website: www.si-business.net by using IIS
and Apache web server.
- manage all HW and SW servers environment.
-Spinneys Egypt Company (Hyper Market) (Dec 2010 till March 2011)
- IT infrastructure Engineer at 6th
October city branch
- Sharing in opening of Spinneys 6th
October site by installing all networks and systems infrastructure
services , ERP system, tested all machines connected to database of ERP systems, VPNs, configuring
40 desktops, 62 NCR machines.

3. - Installing Microsoft Dynamic Navision Retail System and SQL database 2003 and test connection
between clients and server
- Configuring VLANs on HP brand switches and all patches all ports related to site.
- Managing all unmanaged and managed HP switches via patch panel on data center room related to site.
- Support Microsoft Dynamic Navision retail system by testing, managing all ERP functionality on creating,
deleting and giving permissions according to user’s department.
- Managing all active directory services of users on Windows Server 2003
- Providing technical support when needed in any department of branch
- Private internal networks installation
- Installing and configuring PCs(desktops and laptops)
- Managing all printer services via print server
- Configuring and installing VideoLan streaming between all sites.
- Hardware, software and network troubleshooting
- Hardware and software troubleshooting of NCR machines.
TE Data Company For Network and ISP( April 2011 till September 2012)
- Advanced Technical Support Specialist
- Reporting to Second Level Support Team
- Support TEData Customers(Domains, Hosting ,Emails and Option Pack Services)
- Support webmails,plesk and Cpanal Servers
- Handling the mail and domain queue and the option pack calls and all the calls related to the
value added services TEData offers to its customers
- support new services and solution development and management processes as required.
TE Data Company For Network and ISP( October 2012 till Now)
-Position: IT Helpdesk Engineer
-Managing all active directory services of all TEData users on Windows Server 2008
-Support Microsoft Exchange server 2010
-Installing and configuring PCs(desktops and laptops)
-Supporting hardware, software and network troubleshooting
-Administering and managing all internal TEData web servers and all application systems by creating,
Searching and changing user privileges on all application servers.
-Managing all printer services via print server
-Supporting finger print and managing attendance server SQL server 2003
-Managing sharing and security of file server and all shared folder ,sub-folders, files and ability to recover
Corrupted shared folders and files via network and applied all policy on file servers.
-Supporting of Anti-virus server, Kaspersky server workstation and client side
-Installing open VPN client side with VPN certificate
-Acting as a first line support of data center, network security ,data base and systems units
-Managing, administering, supporting and distributing software and OS via deployment server SCCM
2007.
-Managing and Administering IBM BYOD Endpoint by IBM management console.
Other Capabilities
• Train and support users on various software packages
• Ability of learning new skills
• Flexibility to learn and work outside normal working hours
• Efficient in working under pressure
• Capable to deal and work with people from various cultures
• Fast learner for any tool in the Developing Field
• Ability to work in groups
• No problem in travelling abroad.
Personal Information
• Nationality: Egyptian nationality
• Date of Birth: 2nd
July 1988
• Address: 16th
Abdel Gawad El Kholy St, Helmiyet El Zietoune, Cairo
• Driver’s License: Not Acquired
• Languages: Arabic: native
English: good