S. Ramesh has over 15 years of experience in IT operations, infrastructure management, and asset management. He currently works as a Manager of IT Systems for Electromags, where he leads an IT team and is responsible for maintaining cost-effective infrastructure across multiple plant locations. Prior to his current role, he worked as a System Administrator for Swetha Enterprises Pvt Ltd. for over 10 years.

1. MCA & Bachelor of Commerce 15+ Years’ Experience of IT Operation/ERP/Infrastructure/Asset Management
S.Ramesh
DoB: March 24, 1976
email:sramesh24@outlook.com
Address: 34,35 Raghavendra Nagar,1st
Street,Near PalarGarden,Sathuvacheri,Vellore632 009. Cell:+91-
9940636879
Professional cumAcademicQualificationswithComputerLiteracy.
MCA (Masterof ComputerApplication) - Passed on Jun 2006 fromIGNOU.
B.Com (Bachelorof Commerce) – Passed on Dec 1998 fromAnnamalaiUniversity.
Experience:
Presently workingwith Electromags(AdivisionofBBTCL) - Chennai asManager - IT – Systemssince June, 2007.
Profile:ResponsibleforInformation Technology &Controlover 4 plants in Chennai,concern Authority forPurchase&
VendorManagement,Service and Maintenance,TechnicalSupport,AssetManagement,LAN/WAN Maintenance,
Virtualization,Training,Backup ,DMSCoordination,PoliciesImplementations,ProjectImplementation,CostEffective
Solution, Assessmentof ITinfrastructurerequirementsin plants,dealing with auditqueries related to IT,ERP & MISto
Managementasperrequirementsand giving the dynamicsupportto ourFOURplants.
Key Achievements:
 Maintain the IT Team Performance upto 99% .
 Provided the Low cost Link to communicate with the Branches (RF) Instead of MPLS/MLLN Lease Line.
 Core Memberof IT Processand Policy Committeeto make and implementthe IT Service & Support/ Purchase
/ Asset Management Policies.
 Data Loss Prevention made to procure the Data Loss from the Company (Product Drawings, Mails, Business
Communications)
 Part of successful ERP implementation ( Microsoft Dynamics AX 2009)
My major responsibilitiesincludethefollowinginCurrent Employer.
Leading an IT Team, Managing theCosteffectiveinfrastructureatall Locations, Looking allEscalation ERP Application
Processing related issues giving the solution, Employee co-ordination and handling escalation, Preparing and
presenting milestone reports to the Superior on a regular basis, Preparing documents knowledge database, work
instructions,Processand procedureetc, Assisting&training to teammemberson new technology&provideknowledge
transfer to the team.
Worked withM/sSwetha Enterprises Pvt Ltd., Vellore. as System AdministratorFromJun,1996 to Jun-2007.
Profile:Was responsibleforIT Operation Service and Support,AssetManagementwith co-ordination with ITDept. for
all locations.
Analysis of all locations IT Infrastructure to make the decision for smooth deployment of new technologies and
maintenance of exiting IT Infrastructure as well.
Key Achievements:Wasactively involved in AssetManagementand consolidated theallAssets&MIS,Streamlined the
Assetsatlocationsto makesuretheproperutilization and generatethefresh requirementsforHead Officeand Branch,
was a member of Asset Managed Team to develop the Asset Management tool for internal control.
Technical Skills –
 OS Troubleshooting - Solving a no-boot situation, Random reboots on servers; Analyze blue-screens.
 Server Operating Systems - Windows Server 2008.
 Active Directory - Implementation, Management and Troubleshooting.
 Server/ Network Configurations - DHCP, DNS, WINS, Routing & Remote Access, Group policy (GPO).
 Client OS - Windows 95, 98, 2000, Me, Windows XP, Windows Vista, Windows 7,
 TCP/IP - Configuration, Protocol Implementation.
 Antivirus – K7 Antivirus, Kaspersky & Escan Internet Security..
 Network Cabling - Crimping of straight & Cross cable.
 Router, Hub & Switch -Working Knowledge of Router, Hub & Switch.
 VPN (Virtual Private Network) - Configuration.
 Remote Desktop Connection - Remote Assistance, Remote Desktop Connection.

2.  Outlook Notes - Microsoft outlook Installation & Configuration Installation & Configuration.
 Hardware & Networking – Desktop/Laptops/Printers and all range of MFD Printers, including N/w Printers,
Network cards, CD-DVD RW, Scanners
 Backup & Images – Monitoring
 Installation & Configurations of Software & Utilities - Microsoft Office X, OS X , DAX2009 , Antivirus Etc.
Purchase & Vendor Management
 We are providing the all IT related facilities to all locationsbased on the customerneed / Internal Usersneed with
cost effective with maximum uptime with proper analyzing of requirement/need and uses to maintain utilization
100%.
 Closely monitoring from procurement to Installation to meet with SLA.
 With proper Inspections/analyzing of requirement/Need of any of plants, looking the best vendor to serve best
service / delivery and specially meet with our requirement, budget and SLA.
 Making good corporaterelation withvendorto supportto usin outof ways,monitoring timely smoothpaymentto
them as per SLA/Payment TC.

 Maintenance of all IT Infrastructures like Servers/Desktop/All type of Printers/Firewall/ Virtual Desktop / ADS /
Online UPS.
 Maintaining the Warranty/AMC contract with vendor and ensuring the up-time of all assets with healthy life.
 Coordinating & Configuration of E-Mail solutions.
Technical Support -
 Giving the all type of technical supportto all employeesunder plantsand trying to solvethe 99% issues on
telephonic.
 Visiting to all locationsbased on the call/requirementsand courtesy visit.
 Procurementof new RF Links fornewlocationsbased on the feasibility fromservice provider.
 Monitoring theLeased Line & RF link to get better utilization at plantlevel and closely monitoring thelinks thru
service provideto maintain uptime99%.
 Maintaining theLAN at all locations
Training
 Based on theavailabilityof newtechnology of third party /self develop productfromownS/WTeam,wearegiving
the training to end user level at each location under region.
 Testing all types of software’s which are coming from our software Team (Home product) and giving timely
feedback to improve if require as per user feedback.
 Basic Computer fundamental training to all new employees to understand.
Reference –
Available on Request
Place - Vellore S. Ramesh