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WINN’S cOTTAGE SANDHUTTON THIRSK YO7 4RW 01845 587492 RUTHWENGLISH@GOOGLEMAIL.COM<br />ProfileAccustomed to working in a high-pressured environment where accuracy, customer service and attention to detail are essential.  I pride myself on a high degree of professionalism, maturity, loyalty, confidentiality and the ability to communicate effectively at all levels. I have proven experience in multi-tasking and I have a positive, versatile and flexible attitude.<br />Employment History<br />2002 to Present www.ruthenglishcreatingbusiness.co.uk  Marketing/TelesalesSelf Employed <br />Assisting a variety of businesses overcome marketing and business development issues (Research, sales, marketing, Pr, cold calling and administration) <br />Clients included:  Masham Bakery, Mitie at Tesco, Eura Audit providing up to date information on developing sustainable, green businesses, Pyramid Art Gallery, York, CoopsandKennels.co.uk, Virtuosity, Shades of Heather, Euro design and Treescape, MRS research<br />Using information technology to record sales figures, for data analysis and forward planning;<br />Business development for White Horse Contractors (Northern) Ltd, Skipton Old Airfield, National sport-landscaping company.<br />Carried out online e-procurement e.g. registering for SCMS for regional business and aware of risk assessments Health & Safety regulations, attending’ Meet the Buyer’ events with Business Link, and cold calling prospects. Completed Pre qualification questionnaires.<br />Developing own brand of products, marketing, selling and excellent customer service. <br />Telephone researcher, Mystery buyer and recruiter for a manufacturing company in addition to working with service sector and government organisations (Euro Design, Primary Care Trust, Learning Skills Council). <br />Broker of tourism skills for Tourism Connections with local businesses for York College as well as several others<br />Interviewing owners of small and medium sized companies to identify their needs for E Learning (part of European wide exercise)(MRS Research)<br />One of 3 Lead consultants to improve the Profitability and Customer service of small tourism businesses in North Yorkshire (a DTI scheme) with Business Link based on 30 years extensive tourism and marketing experience. Delivered workshop on Delivering Exceptional Customer Service<br />Assisted in development and operation of Online shopping website selling local Yorkshire produce (Yorkshire Villages.com)<br />2004 to 2005Head of Cultural ServicesRichmond Council<br />Developed tourism and promoted new projects in the Upland areas to attract more business<br />2003 to 2004Professional development/FamilySelf Employed<br />2002 to 2003Marketing LecturerDarlington College<br />Provided official Marketing lecturing on the CIM undergraduate course backed up with relevant hands on experience.<br />1998 to 2002Professional developmentSelf Employed<br />1986 to 1998Tourism OfficerMiddlesbrough Council <br />Set up and ran the first tourism strategy in an area with very high unemployment. Galvanised private and public sectors.  Exceeded goals for 12 years to raise the profile and business to the town. Major role in raising funds.  Raised > £150,000 budget in one year in cash and kind and partnerships in marketing leading to a 20% increase in occupancy and awareness. Set up and ran ‘Gateway to Captain Cook brand’ National and international standing. Project leader on many projects including major signposting and interpretation scheme Advisor to English Tourist Board and Associations of District Councils<br />1979 to 1986Tourism OfficerStaffordshire Moorlands DC<br />Ensuring standards for quality, customer service and health and safety were met;<br />Effectively responding to customer complaints and comments;<br />Part of a marketing team developing the area with Alton Towers, first farm holiday group, the Potteries and the National Garden Festival.<br />Organising special promotions, familiarization visits, activity holidays , displays and events<br />Raised marketing budget through sponsorship and contributions.<br />Education/Qualifications<br />8 GCSE’s, 3 A levels <br />BA Hons, Geography, Liverpool University<br /> Preparation for Teaching in Life Long Learning, Northallerton College<br />Level 2 Food Hygiene for Catering<br />CIM E Marketing qualification<br />Sage Accountancy Part 1<br />ECDL (1 & 2) and several other IT levels(Microsoft Office Proficiency)<br />Diploma in IT (database module)<br />Post Graduate Diploma in Marketing<br />Diploma in Management Studies (Thesis marketing A pass)<br />Professional memberships - Member of Chartered Institute of Marketing /Common Purpose Graduate<br />
Ruth English Original Cv[1]May

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Ruth English Original Cv[1]May

  • 1. WINN’S cOTTAGE SANDHUTTON THIRSK YO7 4RW 01845 587492 RUTHWENGLISH@GOOGLEMAIL.COM<br />ProfileAccustomed to working in a high-pressured environment where accuracy, customer service and attention to detail are essential. I pride myself on a high degree of professionalism, maturity, loyalty, confidentiality and the ability to communicate effectively at all levels. I have proven experience in multi-tasking and I have a positive, versatile and flexible attitude.<br />Employment History<br />2002 to Present www.ruthenglishcreatingbusiness.co.uk Marketing/TelesalesSelf Employed <br />Assisting a variety of businesses overcome marketing and business development issues (Research, sales, marketing, Pr, cold calling and administration) <br />Clients included: Masham Bakery, Mitie at Tesco, Eura Audit providing up to date information on developing sustainable, green businesses, Pyramid Art Gallery, York, CoopsandKennels.co.uk, Virtuosity, Shades of Heather, Euro design and Treescape, MRS research<br />Using information technology to record sales figures, for data analysis and forward planning;<br />Business development for White Horse Contractors (Northern) Ltd, Skipton Old Airfield, National sport-landscaping company.<br />Carried out online e-procurement e.g. registering for SCMS for regional business and aware of risk assessments Health & Safety regulations, attending’ Meet the Buyer’ events with Business Link, and cold calling prospects. Completed Pre qualification questionnaires.<br />Developing own brand of products, marketing, selling and excellent customer service. <br />Telephone researcher, Mystery buyer and recruiter for a manufacturing company in addition to working with service sector and government organisations (Euro Design, Primary Care Trust, Learning Skills Council). <br />Broker of tourism skills for Tourism Connections with local businesses for York College as well as several others<br />Interviewing owners of small and medium sized companies to identify their needs for E Learning (part of European wide exercise)(MRS Research)<br />One of 3 Lead consultants to improve the Profitability and Customer service of small tourism businesses in North Yorkshire (a DTI scheme) with Business Link based on 30 years extensive tourism and marketing experience. Delivered workshop on Delivering Exceptional Customer Service<br />Assisted in development and operation of Online shopping website selling local Yorkshire produce (Yorkshire Villages.com)<br />2004 to 2005Head of Cultural ServicesRichmond Council<br />Developed tourism and promoted new projects in the Upland areas to attract more business<br />2003 to 2004Professional development/FamilySelf Employed<br />2002 to 2003Marketing LecturerDarlington College<br />Provided official Marketing lecturing on the CIM undergraduate course backed up with relevant hands on experience.<br />1998 to 2002Professional developmentSelf Employed<br />1986 to 1998Tourism OfficerMiddlesbrough Council <br />Set up and ran the first tourism strategy in an area with very high unemployment. Galvanised private and public sectors. Exceeded goals for 12 years to raise the profile and business to the town. Major role in raising funds. Raised > £150,000 budget in one year in cash and kind and partnerships in marketing leading to a 20% increase in occupancy and awareness. Set up and ran ‘Gateway to Captain Cook brand’ National and international standing. Project leader on many projects including major signposting and interpretation scheme Advisor to English Tourist Board and Associations of District Councils<br />1979 to 1986Tourism OfficerStaffordshire Moorlands DC<br />Ensuring standards for quality, customer service and health and safety were met;<br />Effectively responding to customer complaints and comments;<br />Part of a marketing team developing the area with Alton Towers, first farm holiday group, the Potteries and the National Garden Festival.<br />Organising special promotions, familiarization visits, activity holidays , displays and events<br />Raised marketing budget through sponsorship and contributions.<br />Education/Qualifications<br />8 GCSE’s, 3 A levels <br />BA Hons, Geography, Liverpool University<br /> Preparation for Teaching in Life Long Learning, Northallerton College<br />Level 2 Food Hygiene for Catering<br />CIM E Marketing qualification<br />Sage Accountancy Part 1<br />ECDL (1 & 2) and several other IT levels(Microsoft Office Proficiency)<br />Diploma in IT (database module)<br />Post Graduate Diploma in Marketing<br />Diploma in Management Studies (Thesis marketing A pass)<br />Professional memberships - Member of Chartered Institute of Marketing /Common Purpose Graduate<br />