This session will take a countdown approach to highlight some of the best features and uses of RQ4 (think David Letterman Top 10 list). We’ll show you ways to use existing features in new and exciting ways, features that help create great customer and staff experiences, and cool contests and promotions used by real retailers like you. We’ll also take a sneak peek at upcoming features that are sure to change your life.

1. RQ Top 10
Stacy Hamer & Kelly Jardine

2. r
Bee

3. Nokia 3310

4. iQmetrix back in the day…
Support
+
=
+ +
Billing
Account
Management
Implementation
Training
Help Files
Assisted Sales
Demos
And More

5. iQmetrix Now…
253
Employees
68
Customer Facing

6. Stacy & Kelly’s
Top 10
20

7. #20. Sales Forecast
Report

8. Quick way to compare
this year vs last year
9951
9439

9. Quick way to compare
this year vs last year
$3,317,261.11
$2,782,197.01

10. #19. Navigator Widget

11. Company Links
Carrier Activation Site,
Direct Fulfillment
Your Commission Plan
Partner Products ex: Snap
Phobio One, Protect Cell, etc
iQmetrix Links: BI Login,
Manager Override Codes
Carrier links: home product
pages, competitor pages etc

12. Documents
Any local document you
need quick access to
Rebate Forms
Printed Secondary
Agreements

13. #18. What if Widget

14. What happens…
If I add accessories
& features?
How much…
Will the total for
the customer
be?
Best of all….
How much
commission will
I earn?

15. To make this widget Successful
! Compatibility on phones must be setup
! Employee Commission in RQ must be setup
! Add other products you want to add to the
equation (ex: Handset protection, Trade in etc)

16. #17. Residuals in RQ4

17. Example:
Carrier Payment
Monthly Commission $300,000
Previous Month Disputes
$25,0000
Chargebacks
($45,000)
Residuals
$50,0000

18. 1
Create Residual Sku’s

19. 2
Sell Sku’s once a month for $0

20. 3
Once paid, add $ to RQ4

21. 3
Once paid, add $ to RQ4

22. 3
Once paid, add $ to RQ4

23. End Result:
Better more Accurate numbers in RQ

24. #16. No Sale Option

26. #15. Right Click:
Reverse Commission

27. How many have you ever had to...
Suspend employee commission?
Refund in RQ to fix commission?
Manually calculate commission
outside of RQ?

28. • Reverses Commission +/- on TODAY’s date
• Sales & Gross Profit remains un-touched

29. #14. Right Click:
Get Product Details

31. #13. Right Click:
Cancel a shipped transfer

33. #12. Reporting
made easier

34. Freeze Columns/Panes

35. Pop Reports out of RQ

36. Compare and Sort

37. #11. Restrict Refunds to
specific stores

39. Restrict Gift Card
Redemption too!

41. #10. RQ Custom
Backgrounds

43. Most of you look like this…

44. So you’re a Verizon Dealer…

45. You’re unique….show it!

46. Take it even further…

47. Take it even further…

48. #9. Inventory
Adjustment Reason
Codes

52. #8. RQ Product Labels

55. Would you rather have…
OR

56. RQ Label Use #1

57. RQ Label Use #1

58. RQ Label Use #2

59. #7. Sales Messages

60. Example Message on Sale
Don’t forget to remind
customer that Screen
Protectors are $10 off
with a New Activation!

61. Example Message on Refund
Double check charger is
with the phone being
returned!
Remind customer of $35
Re-Stocking Fee

62. Option on product setup

63. Sales Message Setup

64. #6. Force Exports to
Excel

65. Allowing Excel to Format = Bad

67. Exporting as Text = Good

68. #5. Track Store
Maintenance in RQ

69. 1 Create Stores as Customers

70. 2 Create Activity
Hey
Corporate
Office, can
you help me
with this
please??

71. 2 Monitor & Report

72. #4. Tax Tips

73. Tip #1
Category Defaults: Great for anyone in California

74. Tip #2
Tax Free Weekends

75. #3. Three Security
Roles that will change
your life

76. Security Role #1
Cash-in Calculator

77. Security Role #1
Cash-in Calculator

78. Security Role #2
POS: No Term Sale in PAW

79. Security Role #2
POS: No Term Sale in PAW

80. Security Role #2
POS: No Term Sale in PAW

81. Security Role #3
Purchase Order Console

82. Security Role #3
Purchase Order Console
No More Purchase Order Tab
Receive by Scanning Only

83. Security Role #3
Purchase Order Console

84. #2. NEW FEATURES!!!!!!

85. New Features
1.
2.
3.
4.
Inventory Listing – as of date added
Location Import
Transaction Authentication
Credit Card notifications for approvals and
status of void

86. 1
#

87. #1. Donations Module

88. We created this Donations Module to make it
easy for retailers to accept small donations at
the point of sale. Hopefully, with the help of
retailers and donors, we can all work together
to give something back and make a big
impact for the causes involved.
iQmetrix president and CEO
Christopher Krywulak

93. WC Ad Play Example

94. iQmetrix goes to India 2013

95. Questions?

96. SESSION
EVALUATION
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RQ Top 10
Session Evaluation
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97. iQmetrix.com | 1.866.iQmetrix
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