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Role of Social Media
In Library Advocacy
Patrick “PC” Sweeney
www.pcsweeney.com
@pcsweeney
What is Social Media Advocacy?
PC Sweeney
Social Capital is the Power
PC Sweeney
Social Capital
More
Reference
Questions
Higher
Program
Attendance
More foot
traffic
More
Database
users
Increased
Circulation
More
Volunteers
PC Sweeney
Most Importantly
You control the
message
PC Sweeney
ROI is a Numbers Game
PC Sweeney
It used to be this…
PC Sweeney
Now It’s This
PC Sweeney
How the Numbers Work
PC Sweeney
Email By the
Numbers
PC Sweeney
PC Sweeney
Don’t Give Up on This Though…
PC Sweeney
What is
Your
Message
Let’s Focus on What Works (for now)
PC Sweeney
How to Make Them Work
• What to Use Them For
PC Sweeney
How to Make Them Work
• What to Use Them For
• Every Opportunity To Grow
PC Sweeney
How to Make Them Work
• What to Use Them For
• Every Opportunity To Grow
• Measure Engagement
PC Sweeney
How to Make Them Work
• What to Use Them For
• Every Opportunity To Grow
• Measure Engagement
• Subject Lines/Headlines
PC Sweeney
How to Make Them Work
• What to Use Them For
• Every Opportunity To Grow
• Measure Engagement
• Subject Lines/Headlines
• Staying On Message
PC Sweeney
How to Make Them Work
• What to Use Them For
• Every Opportunity To Grow
• Measure Engagement
• Subject Lines/Headlines
• Staying On Message
• Good Writing?
PC Sweeney
How to Make Them Work
• What to Use Them For
• Every Opportunity To Grow
• Measure Engagement
• Subject Lines/Headlines
• Staying On Message
• Good Writing?
• Urgency is Key
PC Sweeney
How to Make Them Work
• What to Use Them For
• Every Opportunity To Grow
• Measure Engagement
• Subject Lines/Headlines
• Staying On Message
• Good Writing?
• Urgency is Key
• What was Accomplished
PC Sweeney
How to Make Them Work
• What to Use Them For
• Every Opportunity To Grow
• Measure Engagement
• Subject Lines/Headlines
• Staying On Message
• Good Writing?
• Urgency is Key
• What was Accomplished
• Bullets and Pictures
PC Sweeney
How to Make Them Work
• What to Use Them For
• Every Opportunity To Grow
• Measure Engagement
• Subject Lines/Headlines
• Staying On Message
• Good Writing?
• Urgency is Key
• What was Accomplished
• Bullets and Pictures
• Sending (email specific)
PC Sweeney
How to Make Them Work
• What to Use Them For
• Every Opportunity To Grow
• Measure Engagement
• Subject Lines/Headlines
• Staying On Message
• Good Writing?
• Urgency is Key
• What was Accomplished
• Bullets and Pictures
• Sending (email specific)
• Testing
PC Sweeney
How to Make Them Work
• What to Use Them For
• Every Opportunity To Grow
• Measure Engagement
• Subject Lines/Headlines
• Staying On Message
• Good Writing?
• Urgency is Key
• What was Accomplished
• Bullets and Pictures
• Sending (email specific)
• Testing
• How often and When
PC Sweeney
Likes Don’t Matter
PC Sweeney
Facebook Ad(s)vocacy
• Text
• Picture
• Audience
• Budget
• Frequency
PC Sweeney
Did it go Viral?
PC Sweeney
PC Sweeney
Social Media Advocacy
Success Stories
PC Sweeney
Email Success Stories
PC Sweeney
Some Tips for Other Social Media
PC Sweeney
The
Haycock
Rule
PC Sweeney
Role of Social Media
In Library Advocacy
Patrick “PC” Sweeney
www.pcsweeney.com
@pcsweeney

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Role of Social Media Advocacy

Editor's Notes

  1. Put your highest level of resources in the markets that have the most reach and do the things that you want to do.
  2. Email is only 85% of the population. Not a huge difference between email and FB users but a HUGE difference between FB/Email and the next highest thing. Put your highest level of resources in the markets that have the most reach. Let’s say you captured all of the twitter market, that would just be 18% of the American Public. Talk about the difference between speaking in millions and speaking in percentages. It sounds impressive to say that there are 3 million users, but that’s just less than 1% of the public.
  3. Good writing is just good writing. -heading/title clearly represent the contend. Pyramid model – most important thing first, details below. Paragraphs brief, fewer words the better, use white space, links are meaningful to the content and not repititious,
  4. Give them a sense of urgency for action. If you can’t, don’t send or post it. If you don’t have something, make it up.
  5. Let them know what happened- IE – 250 people came to the cat knitting program! Or Sold out crowds to….
  6. Pictures with faces, NO CLIPART, bullets….
  7. Constant contact, mailchimp, email groups and targeting email lists
  8. Don’t be afraid to send the same emails to different lists to test headlines or run the same FB ad twice with different targeting or headings
  9. Twice a week? Tuesdays? What works in your community. DO NOT SEND IT ONCE A MONTH- constant reminders, rule of sevens in marketing.
  10. Don’t focus on likes, focus on good ads and good content
  11. Text shouldn’t require clicking to read more, whenever possible put your logo on your photos, lots of photos with Creative Commons on Flickr, NO CLIPART, your budget gives you a good estimate of reach- The reach is different from city to city and changes with targeting settings, boost for multiple days, saves your targeting settings, one ad a week for five days is generally great.
  12. It used to be that something had to “go viral” on FB for people to see it. Not with ads that doesn’t matter. They WILL see you message whether they like it or not. The problem with viral is that your community probably isn’t big enough for anything to go viral and so it’d have to get out of your community to go viral and if someone in Madagascar LOVES your content, who cares.