Rohan Kichlu has over 15 years of experience in hospitality management. He has held positions as Food and Beverage Director, Development Manager, and Analyst. He has expertise in operations management, budgeting, feasibility studies, and brand development. Currently he is the Food and Beverage Director for The Park Hotels in New Delhi, where he oversees restaurants, bars, banquets and events.
Career span of almost 4 Years & 4 Months experience in SAP-FICO End User (AR/AP) to work hard with patience and persistence with the core value of hard work, commitment, accountability and responsibility towards the Organizational progress and to utilize my education, abilities and learn constantly to improve professional skills.
Capable of managing multiple assignments concurrently, with high energy and self-motivation. Honesty and integrity in performing the role. Creative approach in conceptualizing initiatives and confidently lead change.
Ability to work in teams and ability to work under pressure and ability to work in a dynamic environment. Capable of managing multiple assignments simultaneously with no compromise on quality.
An effective communicator with excellent skills of relationship building and interpersonal relationship. Highly people oriented with strong analytical and problem solving ability. Possess a flexible and result oriented attitude.
Deft in handling the entire gamut of Finance, HR & Admin related functions encompassing manpower planning.
Career span of almost 4 Years & 4 Months experience in SAP-FICO End User (AR/AP) to work hard with patience and persistence with the core value of hard work, commitment, accountability and responsibility towards the Organizational progress and to utilize my education, abilities and learn constantly to improve professional skills.
Capable of managing multiple assignments concurrently, with high energy and self-motivation. Honesty and integrity in performing the role. Creative approach in conceptualizing initiatives and confidently lead change.
Ability to work in teams and ability to work under pressure and ability to work in a dynamic environment. Capable of managing multiple assignments simultaneously with no compromise on quality.
An effective communicator with excellent skills of relationship building and interpersonal relationship. Highly people oriented with strong analytical and problem solving ability. Possess a flexible and result oriented attitude.
Deft in handling the entire gamut of Finance, HR & Admin related functions encompassing manpower planning.
BUSINESS ACUMEN | PROCESS & PROJECT MANAGEMENT |PEOPLE MANAGEMENT| CLIENT RELATIONS |INNOVATION AND IMPROVEMENT | MANPOWER DEVELOPMENT | BUSINESS TRANSITION | TRAINING
1. Rohan Kichlu
A-137, Defence Colony, New Delhi 1100124
Phone: 091-8587811182 • rkichlu@theparkhotels.com or rohan.kichlu@gmail.com
Highlights of Qualifications:
Food and Beverage Director with The Park Hotels based in New Delhi
Development and Feasibility with Fairmont Raffles Hotels International
Consultingand Valuation division with HVS. Feasibility studies,portfolio assetvaluation,marketanalysisand overviews,
hotel brand recommendations and hospitality development consulting
Operations audits, business streamlining, departmental budget allocations and hospitality asset management and
alignment
Portfolio brand development, management contract negotiation, operator search and development
Multi city market research, new project field studies, greenfield project developments, and hotel valuation using
income approach and market capitalization approach.
Over five years of management experience in with ITC-Limited in hospitality (ITC-Hotels, Luxury Collection hotels)
Managed $650K budgets and delivering revenue maximization and value enhancing initiatives for the business
Knowledgeable in operating systems, hotel PMS, operations POS and all hospitality related operations such as beverage
costing, pricing, purchasing, contracting and F&B Controls.
Worked in a highly competitive business environment and assisted in maintaining the hotel as the best ranked in
REVPAR and REVPAC in the city from 2007 to 2010.
Certified and trained in effective bottom line management through sustainable quality, green hospitality and LEED
platinum Certification at the ITC-Hotels.
Certified in Six Sigma Green belt and sigma calculation of sigma levels for hotel a nd departmental business operations
Trained in VSM (Value Stream Mapping) and lean time employee management in hotel operations
Work Experience:
Director-Food and Beverage, New Delhi, (The Park Hotels)
The Park, New Delhi 01/2014-current
Food and beverage management with operations of bars,restaurants,banquets,ODCs and kitchen stewarding
operations.
Management of hotel top lines,costs and expenses and bottom linestreamliningand management
Operations,budgets, feasibility and detailed cash flowmanagement of the business
Study and research projects for various multi city brands and restaurantconcepts acrossSouth Asia
Assistancein development of hotel concepts, food concepts and nightclubs
Nightclub brands,nightlifefocus promotions and bars development
Liaison for licenses with external authorities and licensingdepartments for central and state governments
Procurement of all hotel operational licenses,clearances,NOCs,exciselicenses and DCP licenses for the hotel.
Outdoor catering, outdoor event management and largescaleluxury and event business development and operations.
Head the strongest nightlifeand events team in New Delhi market includingDJAqeel Ali.
Daily,monthly and periodical budgeting,forecasting,six sigma training, sigma level calculationsfor the operational
quality and operations planningfor the hotel food and beverage team and social events team
Customer relationship management, key accounts,business development and marketing for the unit
Business development for the hotel and weekly core team sales callsto key accounts and emerging markets
Beverage management, beverage events and activations,social and commercial event management
Development Manager, South Asia, FRHI (Fairmont Raffles Hotels International)
FRHI New Delhi India (Singapore Development Team) 2013-Fixed Term Contract
Extensive market research projects,luxury hotel development for Maldives,Sri Lanka and India
Hospitality assetrevenue and performance projections,budget planningand departmental profitmargin projections
Site visits,development recommendations, assistancein master planningand area planning,capital fundingand
financial feasibilities
Feasibility studies,assetvaluation,brand management, business development, brand recommendations, real estate
Signingof LOIs,HMAs, Operator forms and terms of agreement.
Capital fundingand investment analysisfor hotels and resorts
Hotel projectfinanceand development, brand recommendations and tie ups and brand market entry strategy.
Multiplemarket analyses and field studiesfor hotel, commercial and mixed use development.
Developing reports for projects and feasibility studies,field work of various development sites acrossIndia
Multi city market studies,area wide comparativestudies,hospitality growth, trends and opportunities,competitor
analysisand operational audits
2. Analyst for Consulting and Valuation Division-HVS Global Hospitality Services
HVS India 05/2012-03/2013
Feasibility studies,assetvaluation, brand management, business development, brand recommendations, real estate
best use feasibility and valuation for debt refinancingfor hotels
Operations audits for The Park, Taj Hotels, Hyatt, Mantri Group and Bengal Ambuja Group
Development and hotel operator search for Sikkim, Himachal Pradesh,Lucknow, Rajasthan and EastIndia
Marketing and PR plans for clients,annual businessdevelopment strategies and key accounts sales strategy
development
Hotel projectfinanceand development, brand recommendations and tie ups and brand market entry strategy
Multiplemarket analyses and field studiesfor hotel, commercial and mixed use development.
Developing reports for projects and feasibility studies,field work of various development sites acrossIndia
Multi city market studies,area wide comparativestudies,hospitality growth, trends and opportunities,competitor
analysisand operational audits
Graduate Teaching Assistant at Johnson and Wales University
Johnson and Wales University, Providence Campus, USA 05/2011-06/2012
Assistingin thetrainingof interns atthe university’s practicumproperty-Radisson
Developing SOPs,TrainingManuals,Guidelines and beverage trainingto interns atthe hotel
Starbucks on campus entry strategy and marketing program
Study of capital funds beinginvested in South Asian micro markets
Assistingtheuniversity in creatinga better learningand developingenvironment for interns at practicumproperties
Assistant Manager-ITC Limited Hotels Division
ITC-Limited, ITC-Sonar, India 12/2007 - 12/2010
Daily,monthly and periodical budgeting,forecasting,six sigma training,sigma level calculationsfor the operational
quality and operations planningfor the hotel food and beverage team and social events team
Customer relationship management, key accounts,business development and marketing for the unit
Business development for the hotel and weekly core team sales callsto ITC key accounts and emerging markets
Beverage management, beverage events and activations,social and commercial event management
Learning and Development for the food and beverage team and associates
Assisted in annual revenue growth of over 20% consistently all through from January 2008 to December 2010
Management Trainee
ITC-Limited, ITC-Green Centre, India 06/2006 - 12/2007
• Participated in motivational and leadership workshops(DaleCarnegieCertification),seminarsand classes on
responsibleand effective business management in the hospitality industry
• Understudy trainingatITC-Maratha Mumbai and Supervisory trainingatITC-Windsor Bengaluru
• Internship atfront desk and restaurantmanagement trainingacrossvarious shifts in frontofficeoperations and
assisted in hostingworld renowned diplomats and dignitaries
• Six Sigma Green Belt certification and calculation of sigma levels for variousdepartments to analyzekey performance
indicators for thebusiness
• Trained in waste and costreduction tools for hotel operations with the ITC-Hotels sustainablebusinessmodel
Education:
MBA in Hospitality (Marketing),Johnson and Wales University,Providence,Rhode Island (USA) Degree 05/2012
Graduated in spring2012 from Johnson and Wales MBA Program-GPA of 3.96 (out of 4.0) Degree 05/2012
Management Training Certification,ITC-HMI (Formerly WMI), India Degree 12/2007
B.A. (Honours) in Hospitality Management from IHM-Aurangabad,University of Huddersfield Degree 05/2006
Diploma in Hospitality Management from the Taj Group of Hotels, IHM-A, India Degree 05/2006
Volunteer Work and Personal Development:
• Teaching Assistantand music lessons atAshray School for the underprivileged children (India) 06/1999 - 03/2003
• Attended seminars on green initiatives and sustainability in the hospitality industry 12/2007 - current
• Assisted as volunteer in Save the Bay and Waterfire at Providence, R.I. USA 03/2011 – 06/2012
• Partof Indian Rock band PurpleSmoke and played at over 100 liveconcerts 12/2001-current
3. Industry References:
Mr. Vivek Narain
Director of Development-South Asia
Fairmont Raffles Hotels International
36 Shanker Market
New Delhi 110001
India
vivek@indomalaya.com
James Kaplan
Sr.Vice President-Development
Minor Hotels (Anantara and Avani Resorts)
Minor International Plc
Berli Jucker House, 99 Soi Rubia
Sukhumvit 42 Road, Bangkok
Phone: +662-365-7500
Mr. Kaushik Vardharajan
Managing Director
HVS
6th Floor, Tower 8C
DLF Cyber City
Gurgaon 122002
Haryana
Email: kvardharajan@hvs.com
Mr. Satish Jayaram
Principal
Institute of Hotel Management
Taj Group of Hotels
RauzaBagh, Aurangabad 431001
Maharashtra, India
Email: satish.jayaram@tajhotels.com
Mr. Ranvir Bhandari
Vice President ITC Hotels
ITC Green Centre
Gurgaon, New Delhi NCR
India
Email: ranvir.bhandari@itchotels.in
Academic References:
Dr. Gary Gray
MBA Program Director
Feinstein Graduate School
Johnson and Wales University
Phone: 401-598-4688
Email: ggray@jwu.edu
Prof. Roger S. Achille
Professor for Human Resource Management
Feinstein Graduate School
Johnson and Wales University
Phone: 401-598-4688
Email: rachille@jwu.edu
Mr. Senthil Kumar
Director of International Recruitment
Davol Square
Johnson and Wales University
Phone: 401-598-4927
Email: skumar@jwu.edu
4. Ms. Akanksha Aga
Director for Employer Relations
Experiential Education and Career Services
Johnson & Wales University
8 Abbott Park Place
Providence, RI 02903
Phone: 401-598-2414
E‐Mail: aaga@jwu.edu
Ms. Lindsay Tarnoff
International Community Coordinator
Student Services Sentre
Johnson and Wales Univerity
Phone: 401-598-1855
Email: Ltarnoff@jwu.edu
Personal Reference:
Santanu Das
Chairman/Partner
Transwitch Corporation
11 Hunter Ridge Road
Monroe
Conneticut, USA
Ph:001-203-218-2549
Email: santanu44@aol.com
Swagata Sen Buck
Global Head-Human Resources
Datacore Systems USA
110 JFK Boulevard
Philadelphia
Pennsylvania, USA
Ph:001-267-334-5813
Email: Swagata@datacoresystems.com
Note:Please feel free to email, call or contact any of the references below for my application. They shall be pleased to assist with
any recommendations and references with regard to my application for this position.
My profile may be viewed as Rohan Kichlu on linkedin.