1. Robin Holt Page One
1025 Eubanks Street Decatur, Arkansas 72722 (479) 426-3234
HIGHLIGHTS OF QUALIFICATIONS
Proven leader, using results-based practices to optimize work performance. Track record of exceeding expectations
and meeting goals, with a consistent history of promotion. People-oriented individual that works to meet the needs
of the client through a servant-leadership attitude. History of improving team practices for overall efficiency and to
better serve clients, while promoting team morale. Articulate, effective communicator with ability to stimulate and
influence clients on all levels. Proficient in:
• Servant Leadership • Team Building • Budgeting
• Procedure Creation/Modification • Effective Communication • Employee Development
• Human Resources Functions • Proven Decision Making • Motivated
RELVANT EDUCATION AND CERTIFICATIONS
Master of Business Administration, Leadership/Ethics- John Brown University, Siloam Springs, AR 2014
Bachelor of Business/Organizational Management- John Brown University, Siloam Springs, AR 2012
Reid Hiring the Best
Reid Interviewing and Interrogation
Managing Police Discipline
PROFESSIONAL HISTORY
Organizational Leadership & Team Building
 Evaluate and improve existing work processes to increase overall performance.
 Define and monitor performance parameters in numerous areas to improve overall organizational functions.
 Promote teamwork with a servant-leadership attitude, encouraging open input and ideas.
 Manage and train employees on policy/procedure in an effort to minimize liability, maximize efficiency, and
adequately assist individuals in career growth and development.
 Assessdivisionalaccomplishments, motivate personnel,and promote enthusiasmamong agency.
 Optimize organization efficiency by tailoring taskassignments to suit employee’s particular skill level and
providing training to strengthen competencies.
Customer Service
Establish and maintain positive relationships to achieve the goals of agency through clear, open communication.
Designed training materials and curriculum for the growth and development of employees in an effort to better
serve clients and the organization as a whole.
 Enhance professionalismto increase morale, reduce turnover, and meet the needs of clients.
 Puts the needs of clients before self to maintain a positive relationship.
 Ensures efficiency, as well as quality, when serving the needs of customers.
 History of reducing costs and promoting efficiency

2. Robin Heath Page Two
Relevant Employment History and Accomplishments
Benton County Sheriff’s Office, Bentonville, AR 2007-Present
Jail Lieutenant
• Direct, guide, and motivate jail staff
• Oversee the daily operations of the Detention Center
• Monitor overtime and expenses to ensure they fall within a set budget and goal.
• Interview and hire new deputies to promote a decrease in turnover and an increase in tenure
• Assist in the development and maintenance of divisional policy/procedure
• Promote positive relationships between outside agencies and the Benton County Sheriff’s Office
• Effectively assist the Jail Commander in daily operations
• Saved agency thousands ofdollars in unnecessary expense through the training and utilization of existing software
• Investigate inmate grievances within scope of duties
• Highest ranking female officer to date
Transportation Sergeant
• Investigated prison billing issues,resulting in an estimated savings of $80,000 a year.
• Maintain positive relationships with courts,attorneys,law enforcement agencies, and any facility/individual served
by the Benton County Sheriff’s Office.
• Direct, guide, and motivate divisional employees, as well as a fleet of vehicles
• Monitor overtime and equipment expenses to ensure they fall within a set budge and goal.
Transportation Deputy
• Worked with a team of 11 deputies,ensuring to incorporate open communication to complete tasks.
• Worked closely with courts, criminal justice entities, and the public to maintain a positive working relationship.
• Assisted in the development of new forms for departmental use, to increase overall efficiency.
• Actively assisted the Sergeant with daily procedures,including filling in during his absence.
• Maintain safety/security in the transportation of inmates
Booking Supervisor
• Oversee the daily activities of dayshift booking personnel.
• Provide guidance and assistance to deputies to ensure efficiency and promote growth and development.
• Developed a training manual and testing procedure to cultivate a talent pool for the Booking department.
City of Decatur,Decatur,AR 2012-present
Alderwoman
Elected to assist in monitoring city matters. Provide input on local ordinances,events,and citizen concerns.
Monitor and evaluate city budget. Assist with implementation of city employee policy/procedure. Work with
committees on specialized projects for the city.
Wal-Mart Stores, Inc.,Bentonville, AR 2000-2007
Imaging/Microfilm Center Team Lead
• Direct and guide imaging/prepping team to exceed standards,with a record of exceeding production standards.
• Maintained a positive working relationship with internal and external customers to promote efficiency and a
positive work environment.
• Assisted in the development of production standards that were reasonably attainable by associates.
• Guide, motivate, and train team members in the job functions and expectations in a way that promoted employee
morale and reduced turnover.
• Worked with the imaging team to go from several months behind on requests to current by working hand-in-hand
with the team and outside customers.
Administrative Assistant
• Maintained director’s, managers’, and supervisor’s calendars and coordinated their daily activities.
• Reconcile departmental credit cards
• Organized departmental fundraisers, events,presentations and teambuilding exercises.
• Maintains confidential records including personnelfiles
• Assist with special assignments as needed.