1. Robert Turner
Owner Operator of Sun Wukong Media
P: 518-372-8609 C: 518 310 7113
Robert.turner056@gmail.com
Sun.wukong.media@gmail.com
Achievements
• Accessory Revenue Champion (Verizon Wireless)
• Champion role for Revenue (Verizon Wireless)
• Small Medium Business Champion role (Verizon Wireless)
• Finished Top 5 in my region in TEP attachment rate (Sprint)
• Top seller to business (Sprint)
• Top representative in the district for pre-order percentage and subscriptions
(GameStop)
• Top 50 Sales representative in growth revenue and existing customer revenue (TWC)
Professional Experience
Sun Wukong Media
Owner Operator 2015 – Present
Host a weekly podcast
Head of sales and contract negotiating
Live stream and Social Media video making and editing
3 short films currently in production
Time Warner Cable
Inbound Sales Rep, 2014 - 2015
• Provide product knowledge to customers
• Customer Service
• Up selling products to current and new customers
• Call center environment
Crossmark
Field Event Planner, 2014 - 2014
• Demo and sell product out of retail locations
• Provide product knowledge to customers
• Customer Service
Verizon Wireless, Albany, NY
Retail Sales Rep, 2012-2013
• Sales and new product growth
• Customer service
• Tech support
• Telemarketing
2. • Software installation and repair for mobile broadband
• B2B Sales and customer service
• VPN assigning for business customers
Technology Headquarters, Schenectady, NY
Repair tech, 2011-2012
• Repair and diagnose computers and parts
• Customer facing issues
• Virus removal and PC Optimization
• Installation/ Upgrading OS
• Stripping hardware out of unrepairable machines
• Remote accessing customer’s machines
Sprint, Schenectady, NY
Retail Consultant, 2007-2012
• Restricted key holder (manager in training)
• Customer facing issues
• Operational tasks
• Phone and laptop repair
• Internet installation on laptops and desktops
GameStop, Inc., Schenectady, NY
Senior Game Advisor, 2004-2006
• Sales
• Customer service
Freelance Work
2004-Present
• Build computers
• Repair game systems
Education
Schenectady County Community College, 2003-2004
Major: Criminal Justice
Additional Experience
Schenectady Belmont Pop Warner Football Coach, 2004-2012
Flag Football Player in the CDFFL.
