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Robert_Turner_Resume
- 1. Robert Turner Owner Operatorof Sun Wukong Media P: 518-372-8609 C: 518 310 7113 Robert.turner056@gmail.com Sun.wukong.media@gmail.com Achievements • Accessory Revenue Champion (Verizon Wireless) • Champion role for Revenue (Verizon Wireless) • Small Medium Business Champion role (Verizon Wireless) • Finished Top 5 in my region in TEP attachment rate (Sprint) • Top seller to business (Sprint) • Top representative in the district for pre-order percentage and subscriptions (GameStop) • Top 50 Sales representative in growth revenue and existing customer revenue (TWC) Professional Experience Sun Wukong Media Owner Operator 2015 – Present Host a weekly podcast Head of sales and contract negotiating Live stream and Social Media video making and editing 3 short films currently in production Time Warner Cable Inbound Sales Rep, 2014 - 2015 • Provide product knowledge to customers • Customer Service • Up selling products to current and new customers • Call center environment Crossmark Field Event Planner, 2014 - 2014 • Demo and sell product out of retail locations • Provide product knowledge to customers • Customer Service Verizon Wireless, Albany, NY Retail Sales Rep, 2012-2013 • Sales and new product growth • Customer service • Tech support • Telemarketing
- 2. • Software installationand repair for mobile broadband • B2B Sales and customer service • VPN assigning for business customers Technology Headquarters, Schenectady, NY Repair tech, 2011-2012 • Repair and diagnose computers and parts • Customer facing issues • Virus removal and PC Optimization • Installation/ Upgrading OS • Stripping hardware out of unrepairable machines • Remote accessing customer’s machines Sprint, Schenectady, NY Retail Consultant, 2007-2012 • Restricted key holder (manager in training) • Customer facing issues • Operational tasks • Phone and laptop repair • Internet installation on laptops and desktops GameStop, Inc., Schenectady, NY Senior Game Advisor, 2004-2006 • Sales • Customer service Freelance Work 2004-Present • Build computers • Repair game systems Education Schenectady County Community College, 2003-2004 Major: Criminal Justice Additional Experience Schenectady Belmont Pop Warner Football Coach, 2004-2012 Flag Football Player in the CDFFL.