David Burkett has over 5 years of experience in sales and people management. He has successfully launched 3 mobile apps, achieving a 30% conversion from free to premium downloads and over 3000 total downloads. As Sales and Marketing Director of Radius Interactive, he oversaw mobile development teams and created successful online marketing campaigns.
1) The document provides advice for handling difficult situations that may arise when developing training materials for clients, such as scope changes, delayed approvals, tight deadlines, and more.
2) It recommends managing client expectations upfront, acknowledging needs but modifying dates for changes, finding quick solutions to urgent requests, and communicating professionally with bosses and clients.
3) The document also offers tips for updating outdated content without budget, providing training to new employees who can't travel, and productively addressing complaints or crashes.
1) The document provides advice for common challenging situations that instructional designers may face when developing training programs, such as unclear requirements from subject matter experts, changing deadlines and scope, and limited budgets.
2) It recommends strategies such as getting signed approval on scope and storyboards, implementing change orders, repurposing existing materials, and acknowledging client needs while setting proper expectations.
3) The document uses examples of conversations and scenarios that may occur to demonstrate how to effectively communicate with bosses and clients to resolve issues in a way that meets requirements, timelines and budgets.
The document discusses several key concepts in product management. It addresses myths around only providing customers what they ask for and not needing product management if software is not sold as a product. It emphasizes understanding customer business problems and value, users and how they use products. It also covers prioritizing requirements, user stories, personas, roadmaps and balancing business needs with delivery.
Analysis of Customer Service and How It Affects ProfitKatherine Podrasky
This document analyzes how customer service affects company profits by comparing Amazon, FedEx, The Home Depot, and Comcast. The author hypothesizes that companies known for great customer service like Amazon and FedEx will have higher profits than those with poor service like The Home Depot and Comcast. Each company is examined in terms of their customer service approach, customer expectations, and comparison of customer satisfaction ratings to stock performance, supporting the conclusion that good customer service leads to higher profits.
This document provides an overview and training for new Rodan + Fields consultants. It includes instructions on setting up accounts, developing goals and a business plan, sharing your story, inviting others, and building a team. The key aspects are to be excited about the opportunity, set consistent hours, invite others to calls and events, and focus on personal and professional development to achieve long-term success through the company.
Red Apple Inc. is an experienced company established in 2007 that provides learning and development, staffing solutions, and IT products and services. The document specifically focuses on Red Apple's learning and development division, which consists of skilled facilitators and trainers with thousands of training days of experience. They provide practical corporate training programs in areas such as communication skills, presentation skills, time management, and customer service to increase individual skills levels. Red Apple aims to enhance employee performance and thereby increase organizational success and net worth through their learning and development services.
Company Staff Training Proposal PowerPoint Presentation SlidesSlideTeam
If your company needs to submit a Company Staff Training Proposal PowerPoint Presentation Slides look no further. Our researchers have analyzed thousands of proposals on this topic for effectiveness and conversion. Just download our template, add your company data and submit to your client for a positive response. https://bit.ly/3k3DvYP
1) The document provides advice for handling difficult situations that may arise when developing training materials for clients, such as scope changes, delayed approvals, tight deadlines, and more.
2) It recommends managing client expectations upfront, acknowledging needs but modifying dates for changes, finding quick solutions to urgent requests, and communicating professionally with bosses and clients.
3) The document also offers tips for updating outdated content without budget, providing training to new employees who can't travel, and productively addressing complaints or crashes.
1) The document provides advice for common challenging situations that instructional designers may face when developing training programs, such as unclear requirements from subject matter experts, changing deadlines and scope, and limited budgets.
2) It recommends strategies such as getting signed approval on scope and storyboards, implementing change orders, repurposing existing materials, and acknowledging client needs while setting proper expectations.
3) The document uses examples of conversations and scenarios that may occur to demonstrate how to effectively communicate with bosses and clients to resolve issues in a way that meets requirements, timelines and budgets.
The document discusses several key concepts in product management. It addresses myths around only providing customers what they ask for and not needing product management if software is not sold as a product. It emphasizes understanding customer business problems and value, users and how they use products. It also covers prioritizing requirements, user stories, personas, roadmaps and balancing business needs with delivery.
Analysis of Customer Service and How It Affects ProfitKatherine Podrasky
This document analyzes how customer service affects company profits by comparing Amazon, FedEx, The Home Depot, and Comcast. The author hypothesizes that companies known for great customer service like Amazon and FedEx will have higher profits than those with poor service like The Home Depot and Comcast. Each company is examined in terms of their customer service approach, customer expectations, and comparison of customer satisfaction ratings to stock performance, supporting the conclusion that good customer service leads to higher profits.
This document provides an overview and training for new Rodan + Fields consultants. It includes instructions on setting up accounts, developing goals and a business plan, sharing your story, inviting others, and building a team. The key aspects are to be excited about the opportunity, set consistent hours, invite others to calls and events, and focus on personal and professional development to achieve long-term success through the company.
Red Apple Inc. is an experienced company established in 2007 that provides learning and development, staffing solutions, and IT products and services. The document specifically focuses on Red Apple's learning and development division, which consists of skilled facilitators and trainers with thousands of training days of experience. They provide practical corporate training programs in areas such as communication skills, presentation skills, time management, and customer service to increase individual skills levels. Red Apple aims to enhance employee performance and thereby increase organizational success and net worth through their learning and development services.
Company Staff Training Proposal PowerPoint Presentation SlidesSlideTeam
If your company needs to submit a Company Staff Training Proposal PowerPoint Presentation Slides look no further. Our researchers have analyzed thousands of proposals on this topic for effectiveness and conversion. Just download our template, add your company data and submit to your client for a positive response. https://bit.ly/3k3DvYP
Un documento describe los elementos básicos de una red informática, incluyendo cables, tipos de redes, virus, antivirus, cortafuegos, Bluetooth e infrarrojos. Explica que una red conecta equipos para compartir información y recursos a través de dispositivos físicos. Detalla los tipos de virus comunes como gusanos, troyanos, espías y spam, e introduce herramientas de seguridad como antivirus gratuitos y cortafuegos.
James pountney pgce interview presentationPountneyJ
The document discusses proposed changes to the UK education system that would require students to remain in education until age 16, and potentially until ages 17 or 18. The advantages are seen as more opportunities for higher education, better job opportunities, and higher qualifications. However, disadvantages include potential overcrowding at universities, less time for apprenticeships or other commitments, and less motivation for students struggling at lower levels. While the changes aim to provide more benefits, the full effects remain to be seen as no students have passed through the entire new system yet.
This document discusses financing options for affordable housing projects in Mukuru, Kenya. It presents 6 housing development plans with estimated costs and incomes needed to qualify for mortgages. Even with favorable interest rates, only a few plans would be affordable to 50% of residents based on their income. The document suggests bridging the financing gap through partnerships between residents, government, investors and service providers. It proposes lobbying for better policies, leveraging high land value, innovative financing, and building community savings to increase housing accessibility.
El documento describe los elementos principales de la interfaz de usuario de Microsoft Excel, incluyendo la ventana principal, la barra de título, la cinta de opciones, la barra de fórmulas, y cómo desplazarse por la hoja de cálculo usando las teclas de flecha y combinaciones de teclas.
Drampa est une agence de production audiovisuelles, nous préparons selon les besoins de la marque des contenus visuels efficaces correspondant à la dynamique digital tout en respectant la stratégie et les valeurs de la marque.
Este documento presenta conceptos básicos sobre el diseño de presas de gravedad. Explica que las fuerzas de presión sobre áreas planas son importantes en el diseño de estas presas. Además, describe cómo calcular los esfuerzos máximos y mínimos en la base de la presa utilizando las fuerzas que actúan en ella, como el peso del concreto, el agua, la presión en la cimentación y el empuje hidrostático. Finalmente, presenta un problema de cálculo que involucra estas fuerzas para una sección transversal
This document discusses policies to help Japan overcome its liquidity trap. It argues that Bernanke and Krugman-style policies of quantitative easing and committing to low interest rates are necessary but not sufficient. It advocates for Keynesian policies like increased public spending, job creation programs, and low taxes to boost demand. It also calls for Schumpeterian policies like promoting innovation, new technologies, and selective immigration to increase productivity and population growth. The document contends Japan needs Keynesian and Schumpeterian policies together, labeled "Keynesian 2.016+", to restore strong growth after over two decades of stagnation.
Flipflops Resort wants to understand how social media sentiment impacts sales. Their current Excel-based approach has limitations. A data lake solution is proposed to ingest diverse data sources like tweets, weather data, and existing marketing data. Analytics tools on the lake allow ad-hoc analysis without significant effort. Insights could then be incorporated into the data warehouse and regular reporting. This provides a scalable way to discover relationships before traditional reporting.
O documento discute o monitoramento com o software Zabbix, incluindo como ele pode monitorar ativos de rede, serviços e web cenários, além de apresentar gráficos, mapas e dashboards. Exemplos de casos de sucesso com o Zabbix são fornecidos, como o monitoramento de portais e agências em três estados brasileiros.
Dr. Wali Mughni, Dean of the Institute of Business Administration & Aviation Sciences, gave a presentation on the aviation industry. The presentation provided a global comparative study of the current state of the aviation industry, goals for its future development, and strategies to achieve those goals. It referenced several studies on the economic benefits of aviation from organizations like IATA, ICAO, and the World Economic Forum. The presentation addressed topics like domestic incentives for airlines, challenges facing the industry, and strategies to overcome issues and maximize the social and economic contributions of aviation.
El documento describe una lección sobre saludos en inglés para estudiantes de primer año de secundaria en un centro de atención múltiple. La lección sigue los tres pasos de la teoría crítica: apertura, desarrollo y cierre. En la apertura, los estudiantes observan imágenes y aprenden las expresiones "good morning", "good night", "hello" y "good bye". En el desarrollo, practican escribiendo y dictando las expresiones. En el cierre, crean un cartel con lo aprendido y
Terry Richardson has over 15 years of experience in sales and business development roles across various industries including print, solar energy, and aged care. He has a proven track record of exceeding sales targets and growing business. Currently, he works as a Counselor for Australian Scholarship Group, where he signs up 5 new families per week and achieves over 5 referrals per meeting.
Darrell Yecko is seeking a challenging position that allows him to enhance his business skills. He has over 30 years of experience managing service departments and operations for various companies. His experience includes establishing new service products and business units, developing strategic plans, and exceeding revenue objectives. Currently, he is the National Service Manager for Mitsubishi Electric Power Products, where he is growing their customer base, implementing new technologies like CRM systems, and evaluating potential acquisitions.
This document is a curriculum vitae for B.Raj Kumar. It lists his contact information, career objective, educational background, technical education, and work experience. For work experience, it details his roles and responsibilities as Assistant Manager at G.J Multiclave India Pvt Ltd, Trainer at the same company, Case Officer at Opulentus Overseas Career, Sales Officer Admin at Mahindra and Mahindra, Sales Analyst & Process Coordinator at Harsha Toyota, working in Internet Net Marketing as Team Leader at Fortune Ford, and as an Electronic Support Officer at Knoah Solution Pvt. Limited. It provides a comprehensive overview of his qualifications and professional experience in various roles.
Jeff Shelley has over 25 years of experience in training, technical writing, and customer service roles. He has worked for companies such as Civicplus, LPS Real Estate Group, Gateway Computers, and Western Kansas Broadcast Center. At his most recent role as a Consultative Trainer for Civicplus, he consulted with and trained city and county personnel across North America on website setup and maintenance. Previously as a Senior Trainer for LPS Real Estate Group, he developed training curricula and materials, including help guides and videos, and delivered webinar training to up to 300 users. He also has experience managing training programs and new hire training for call centers.
The document is a resume for Darrell R. Yecko. It summarizes his professional experience including his current role as National Service Manager for Mitsubishi Electric Power Products Inc. where he manages all aspects of the service department. Previous roles include General Manager for CB Power Inc. where he established the USA headquarters, and various marketing and management roles over 25 years for MEDRAD Inc. The resume lists his accomplishments, recognition, education, and contact information.
Xavie Sunny is a Sales/Purchase Executive based in Dubai with over 6 years of experience in the UAE. He has experience in sales, purchase, back office operations, and technical support. He holds a BTech in Computer Science and certifications in Oracle WebLogic Server and Cisco CCNA. Currently employed as a Purchase/Sales Executive at COMGUARD FZ LLC in Dubai, his previous roles include Technical Support/Online Sales Executive at CCUBED SOLUTIONS PVT LTD in Bangalore and System Service Executive at TECHOLINE SYSTEMS & SERVICES in Kerala, India.
Andrew Jacques Ketoyo is a performance-driven professional with over 15 years of experience in sales, marketing, business development, and management. He has held positions such as Sales Manager, Business Development Manager, and Head of Department. Ketoyo aims to apply his expertise and experience to grow within an organization. His areas of expertise include management, team management, sales and marketing management, and developing web and mobile applications.
Nathan Robertson is a sales professional with 25 years of experience selling products, services, and solutions. He has leadership experience managing small teams and skills in long sales cycles that involve desk research, engaging decision makers, proof of concepts, and solution rollouts. Recently, he has worked as a consultant for various companies. He is interested in a sales training role to leverage his experience developing skills in other sales professionals.
Nathan Robertson is a sales professional with 25 years of experience selling products, services, and solutions. He has leadership experience managing small teams and skills in long sales cycles that involve desk research, engaging decision makers, proof of concepts, and solution rollouts. Recently, he has worked as a consultant for various companies. He is interested in a sales training role to leverage his experience developing skills in other sales professionals.
Mark McEwen has over 25 years of experience in sales and consulting roles within the technology industry. He has consistently exceeded sales quotas across multiple companies and achieved several of the largest sales deals within Australia and globally. McEwen has expertise in both selling software/solutions and managing the delivery of consulting services to customers such as the Australian Federal Government.
Andy Lam's Resume WO Cover - BD Mgr (100316)Andy Lam
This resume summarizes Andy Jeremiah Lam's work experience. He is currently the Business Development Manager at Castlery Pte Ltd, where he leads sales and marketing efforts. Previously, he held similar business development roles at Alpha Law LLC, SRX, and Global Merchant Funding Private Limited. He is seeking a new opportunity with a company that can better utilize his skills and provide career growth.
Un documento describe los elementos básicos de una red informática, incluyendo cables, tipos de redes, virus, antivirus, cortafuegos, Bluetooth e infrarrojos. Explica que una red conecta equipos para compartir información y recursos a través de dispositivos físicos. Detalla los tipos de virus comunes como gusanos, troyanos, espías y spam, e introduce herramientas de seguridad como antivirus gratuitos y cortafuegos.
James pountney pgce interview presentationPountneyJ
The document discusses proposed changes to the UK education system that would require students to remain in education until age 16, and potentially until ages 17 or 18. The advantages are seen as more opportunities for higher education, better job opportunities, and higher qualifications. However, disadvantages include potential overcrowding at universities, less time for apprenticeships or other commitments, and less motivation for students struggling at lower levels. While the changes aim to provide more benefits, the full effects remain to be seen as no students have passed through the entire new system yet.
This document discusses financing options for affordable housing projects in Mukuru, Kenya. It presents 6 housing development plans with estimated costs and incomes needed to qualify for mortgages. Even with favorable interest rates, only a few plans would be affordable to 50% of residents based on their income. The document suggests bridging the financing gap through partnerships between residents, government, investors and service providers. It proposes lobbying for better policies, leveraging high land value, innovative financing, and building community savings to increase housing accessibility.
El documento describe los elementos principales de la interfaz de usuario de Microsoft Excel, incluyendo la ventana principal, la barra de título, la cinta de opciones, la barra de fórmulas, y cómo desplazarse por la hoja de cálculo usando las teclas de flecha y combinaciones de teclas.
Drampa est une agence de production audiovisuelles, nous préparons selon les besoins de la marque des contenus visuels efficaces correspondant à la dynamique digital tout en respectant la stratégie et les valeurs de la marque.
Este documento presenta conceptos básicos sobre el diseño de presas de gravedad. Explica que las fuerzas de presión sobre áreas planas son importantes en el diseño de estas presas. Además, describe cómo calcular los esfuerzos máximos y mínimos en la base de la presa utilizando las fuerzas que actúan en ella, como el peso del concreto, el agua, la presión en la cimentación y el empuje hidrostático. Finalmente, presenta un problema de cálculo que involucra estas fuerzas para una sección transversal
This document discusses policies to help Japan overcome its liquidity trap. It argues that Bernanke and Krugman-style policies of quantitative easing and committing to low interest rates are necessary but not sufficient. It advocates for Keynesian policies like increased public spending, job creation programs, and low taxes to boost demand. It also calls for Schumpeterian policies like promoting innovation, new technologies, and selective immigration to increase productivity and population growth. The document contends Japan needs Keynesian and Schumpeterian policies together, labeled "Keynesian 2.016+", to restore strong growth after over two decades of stagnation.
Flipflops Resort wants to understand how social media sentiment impacts sales. Their current Excel-based approach has limitations. A data lake solution is proposed to ingest diverse data sources like tweets, weather data, and existing marketing data. Analytics tools on the lake allow ad-hoc analysis without significant effort. Insights could then be incorporated into the data warehouse and regular reporting. This provides a scalable way to discover relationships before traditional reporting.
O documento discute o monitoramento com o software Zabbix, incluindo como ele pode monitorar ativos de rede, serviços e web cenários, além de apresentar gráficos, mapas e dashboards. Exemplos de casos de sucesso com o Zabbix são fornecidos, como o monitoramento de portais e agências em três estados brasileiros.
Dr. Wali Mughni, Dean of the Institute of Business Administration & Aviation Sciences, gave a presentation on the aviation industry. The presentation provided a global comparative study of the current state of the aviation industry, goals for its future development, and strategies to achieve those goals. It referenced several studies on the economic benefits of aviation from organizations like IATA, ICAO, and the World Economic Forum. The presentation addressed topics like domestic incentives for airlines, challenges facing the industry, and strategies to overcome issues and maximize the social and economic contributions of aviation.
El documento describe una lección sobre saludos en inglés para estudiantes de primer año de secundaria en un centro de atención múltiple. La lección sigue los tres pasos de la teoría crítica: apertura, desarrollo y cierre. En la apertura, los estudiantes observan imágenes y aprenden las expresiones "good morning", "good night", "hello" y "good bye". En el desarrollo, practican escribiendo y dictando las expresiones. En el cierre, crean un cartel con lo aprendido y
Terry Richardson has over 15 years of experience in sales and business development roles across various industries including print, solar energy, and aged care. He has a proven track record of exceeding sales targets and growing business. Currently, he works as a Counselor for Australian Scholarship Group, where he signs up 5 new families per week and achieves over 5 referrals per meeting.
Darrell Yecko is seeking a challenging position that allows him to enhance his business skills. He has over 30 years of experience managing service departments and operations for various companies. His experience includes establishing new service products and business units, developing strategic plans, and exceeding revenue objectives. Currently, he is the National Service Manager for Mitsubishi Electric Power Products, where he is growing their customer base, implementing new technologies like CRM systems, and evaluating potential acquisitions.
This document is a curriculum vitae for B.Raj Kumar. It lists his contact information, career objective, educational background, technical education, and work experience. For work experience, it details his roles and responsibilities as Assistant Manager at G.J Multiclave India Pvt Ltd, Trainer at the same company, Case Officer at Opulentus Overseas Career, Sales Officer Admin at Mahindra and Mahindra, Sales Analyst & Process Coordinator at Harsha Toyota, working in Internet Net Marketing as Team Leader at Fortune Ford, and as an Electronic Support Officer at Knoah Solution Pvt. Limited. It provides a comprehensive overview of his qualifications and professional experience in various roles.
Jeff Shelley has over 25 years of experience in training, technical writing, and customer service roles. He has worked for companies such as Civicplus, LPS Real Estate Group, Gateway Computers, and Western Kansas Broadcast Center. At his most recent role as a Consultative Trainer for Civicplus, he consulted with and trained city and county personnel across North America on website setup and maintenance. Previously as a Senior Trainer for LPS Real Estate Group, he developed training curricula and materials, including help guides and videos, and delivered webinar training to up to 300 users. He also has experience managing training programs and new hire training for call centers.
The document is a resume for Darrell R. Yecko. It summarizes his professional experience including his current role as National Service Manager for Mitsubishi Electric Power Products Inc. where he manages all aspects of the service department. Previous roles include General Manager for CB Power Inc. where he established the USA headquarters, and various marketing and management roles over 25 years for MEDRAD Inc. The resume lists his accomplishments, recognition, education, and contact information.
Xavie Sunny is a Sales/Purchase Executive based in Dubai with over 6 years of experience in the UAE. He has experience in sales, purchase, back office operations, and technical support. He holds a BTech in Computer Science and certifications in Oracle WebLogic Server and Cisco CCNA. Currently employed as a Purchase/Sales Executive at COMGUARD FZ LLC in Dubai, his previous roles include Technical Support/Online Sales Executive at CCUBED SOLUTIONS PVT LTD in Bangalore and System Service Executive at TECHOLINE SYSTEMS & SERVICES in Kerala, India.
Andrew Jacques Ketoyo is a performance-driven professional with over 15 years of experience in sales, marketing, business development, and management. He has held positions such as Sales Manager, Business Development Manager, and Head of Department. Ketoyo aims to apply his expertise and experience to grow within an organization. His areas of expertise include management, team management, sales and marketing management, and developing web and mobile applications.
Nathan Robertson is a sales professional with 25 years of experience selling products, services, and solutions. He has leadership experience managing small teams and skills in long sales cycles that involve desk research, engaging decision makers, proof of concepts, and solution rollouts. Recently, he has worked as a consultant for various companies. He is interested in a sales training role to leverage his experience developing skills in other sales professionals.
Nathan Robertson is a sales professional with 25 years of experience selling products, services, and solutions. He has leadership experience managing small teams and skills in long sales cycles that involve desk research, engaging decision makers, proof of concepts, and solution rollouts. Recently, he has worked as a consultant for various companies. He is interested in a sales training role to leverage his experience developing skills in other sales professionals.
Mark McEwen has over 25 years of experience in sales and consulting roles within the technology industry. He has consistently exceeded sales quotas across multiple companies and achieved several of the largest sales deals within Australia and globally. McEwen has expertise in both selling software/solutions and managing the delivery of consulting services to customers such as the Australian Federal Government.
Andy Lam's Resume WO Cover - BD Mgr (100316)Andy Lam
This resume summarizes Andy Jeremiah Lam's work experience. He is currently the Business Development Manager at Castlery Pte Ltd, where he leads sales and marketing efforts. Previously, he held similar business development roles at Alpha Law LLC, SRX, and Global Merchant Funding Private Limited. He is seeking a new opportunity with a company that can better utilize his skills and provide career growth.
Jez Whitaker CV - Sales, Product Management, Marketing and Analysis - 2015 - WFMJez Whitaker
Jez Whitaker is a product management and marketing professional seeking new opportunities in Sydney. He has over 15 years of experience in sales, marketing, and business development. His career includes roles managing automotive franchises and marketing roles in publishing and software optimization. He has a proven track record of growing revenue, developing high performing teams, and implementing successful marketing strategies. In his spare time, he enjoys endurance races and volunteering for technical diving expeditions.
Munir Ahmad is a Business Development Manager with over 10 years of experience in business development, marketing, account management, and customer service. He is currently responsible for IT solutions in the Middle East and Africa regions at Samsons Technologies LLC. Previously, he held senior business development and sales & marketing roles at Olive eBusiness Solution in Dubai, UAE. He earned a Bachelor's degree in Commerce with an IT focus from the University of Management and Technology in Pakistan.
Sindy Terry Mitchell is applying for a position with Gerald Denicola's organization. She has over 20 years of experience in management, sales, customer service, and communications. Her resume details her education, which includes a BA in Political Science/English and an MBA. She has held several leadership positions with companies like AT&T and Ameritech/SBC, where she exceeded sales goals. Mitchell is looking for a new challenge that utilizes her skills to achieve revenue objectives and opportunities for growth.
Meg Pelletier has over 15 years of experience in sales and customer service. She has held several manager and leadership roles in retail stores and has a proven track record of improving sales, customer satisfaction, and profitability. Pelletier is skilled in sales, account development, team leadership, staff training, and daily operations management. She prides herself on maintaining high ethical standards.
Brett Dillon de Lancey has over 15 years of experience in account management and business development. He is currently an Account Manager at Vodacom, where he develops and maintains relationships with large enterprise accounts to increase revenue. Prior to Vodacom, he held account management and sales roles at Protel Pretoria and ADK Distributors. He has a proven track record of expanding customer bases, improving retention, and implementing strategies to maximize sales.
Oluwaseun Emmanuel Iyanda has over 9 years of experience in sales, operations, procurement, logistics, and supply chain management for industrial equipment and spare parts in West Africa. He has worked as Head of Business for Deepee Industrials Limited, Business Development Manager for Telinno Consulting in Ghana, and Assistant National Sales Manager for ERIKS Industrial Services Nigeria Limited. His experience spans various sectors including mining, construction, food and beverage, FMCG, agro-allied, oil and gas, and engineering. He holds an MBA in management and a bachelor's degree in computer science and mathematics.
Rajat Kohli has over 10 years of experience in operations management, team management, sales, and marketing. He is skilled in establishing processes, streamlining workflows, and fostering teamwork to improve productivity. He excels at managing client relationships and supervising teams to accomplish targets. Currently he is a Group Leader for International Sales at EW Group, where he doubled tele sales business in the first quarter and added 90 new customers in 5 months.
This document summarizes the services provided by P. Richardson LLC, a freelance marketing and sales consulting firm. It provides examples of case studies where Richardson helped companies achieve aggressive goals through services like marketing strategy, brand management, sales support, and more. Richardson has helped both B2B and B2C companies across industries increase revenue and improve processes. Contact information is provided to discuss how Richardson's services can help solve challenges and take a business to the next level.
Kelechi Chinagorom is a marketing research and data analyst professional with over 13 years of experience. He has expertise in areas such as marketing research, data management, business development, and strategic planning and analysis. Currently he works as a Marketing/Marketing Research Specialist at KMC Insights Limited, where his responsibilities include interpreting client briefs, analyzing market research data, and managing project teams. He has a strong track record of successfully delivering client projects and building partnerships across organizations.
1. •Website creation & development.
•Overseeing team of 3 mobile
developers.
•Creating successful Google Adword &
Facebook campaigns.
•Converting free downloads to in app
upgrades/purchases and subscriptions.
•Press and product releases.
•Process: Agile/Scrum task management.
•Systems: Wordpress, PHP, FTP, GitHub,
Pixelmator, FCP, Reflector, video scribe,
Google adwords, Google analytics,
Facebook ads, twitter. Prweb.
•www.radiusinteractive.com.au
•Launched 3 Mobile Apps
•30% Conversion from Free to Premium.
•Over 3000 downloads.
•Top free Health and fitness App
Australia.
Sales & Marketing Director, Radius Interactive Pty Ltd, September 2012…January 2015
Co-founder, mobile start-up. ‘activICE’;‘The world’s first location-based In Case of Emergency App’&‘Physipal’; ’A personalised
health converter & motivator.’Developed in Chengdu, China.
Objective
I will apply my continued self-education and 5 plus years of sales and people management as
detailed below. This will increase your customer base, your brand, your sales, and your bottom
line. I am looking forward to discussing the value I can add with you.
What How Outcome
•Fostered collaborative team sales
culture
•Increased bench strength of Leaders
•Focused upon and improved metrics
with high margin through Area Focus’s
•Monitored, measured and rewarded to
achieve KPI’s.
•Grew high margin services by 105% YOY
•Reinvigorated Learning Academy as USP
•Daily sales calls, Weekly Leader calls,
group chats to celebrate success/best
practice.
•100% of all leadership appointments
internal through succession planning
•Weekly Area Drive: Focus session,
weekly leadership coaching, weekly
individual coaching
•Leading by example 2 hours per day.
•Gross Profit FY14>15 + $586,432
•Margin FY14>15 + 4.4%
•EBITDA FY14>15 +$79,494
•Achieving all Balanced Scorecard
•Displays all Values
•77% Business compliance audits
•13% Voluntary turnover
•$80 Gross Profit Hourly (GP)
•5% Rental GP & 126% Telstra GP
Experience
Next Byte, North Queensland, Area Manager, Vita Group Pty Ltd, August 2014>
Managing 7 stores across Qld, team of up to 50, 10 direct reports with 7 different retail roles. Fostered relationships with
hundreds of customers, multiple companies/brands, partners and businesses across north qld to advocate the brand and group.
Delivered 72.3 NPS for Telstra and 86% CSAT for Apple as well as 8.9% EBITDA growth for the Vita Group in my region.
+61 403 873 916 davidjburkett@me.com au.linkedin.com/in/davidjburkett
Contact
David Burkett Resumé
• Focused on personalised service.
•Planned team coaching, observed and
noted teams sales.
•Increased team commitment and
investment.
•Introduced service restructure to sale
team within the retail business.
•Lead team to engage customer by name
& explain products and services.
•Coached each team members on a
weekly basis.
•Held weekly team meetings to
summarise progress and communicate
changes.
•Quintile 1 for Net Promotor Score 68.1.
•GP/hour $77
•4.0/4.4 Leadership survey
•69% Accessory attach
•$97,564 Service GP.
•86% Apple Customer Satisfaction
•88% Business compliance audits
Next Byte, Rockhampton, Business Manager, August 2013 - August 2014
Returned to Next Byte Rockhampton to turn the store around due to personal relocation. Returned to declined sales profits and
low team morale. In 12 months returned the business to profit and set a succession plan in place for an event more successful
sales team in fy15.
2. Education
Griffith University: Bachelor of Communication, Feb 2005 – Dec 2007
Degree course in Media, Business and Marketing.
Majors: Digital Video Production and Screen Studies.
Awarded: Griffith Film School 2007 award for Film Production Excellence.
Cambridge University/MIT, Sunshine Coast: Enterprisers Short Course, Jan 2007
Entrepreneurial short business course, developing business skills; networking, public speaking, leadership skills & self
assessment.
Brisbane Boys College: Senior Certificate, Oct 2003 – Nov 2004
OP 11 & Certificate three in Information Technology Systems
Subjects studied: English, Maths A, Film and Television, Information Technology Systems and Modern History.
Awarded the Film and TV prize for graduating top in the subject.
Secondary School certificate (Oxford UK): GCSEs, 1998 – 2003
English (double award), Technology, Modern History, Maths, Science double award, Art, French and Religious Education.
Next Byte - Rockhampton: Business Manager, March 2012 - August 2012
After training and opening the third V2 store I spent six months developing Next Byte’s second most profitable sales team.
•Developed positive team culture.
• 98% Business compliance audits (Highest in Business)
•Over 45K EBITDA monthly
•100% of GP target every month
Next Byte - Mackay: Team trainer/Store Opener, December 2011
Training the entire team and manager from the ground up I enabled them to successfully launch what would become Next
Byte’s most profitable store.
•Facilitating two weeks of workshop training
•liaising with learning & development team to provide better content
•Ensuring the correct sales & team culture
•Executing procedures with a one week in store visit post launch.
Next Byte - Townsville: Business Manager, January 2011 - March 2012
Developed a profitable and sustainable business model by utilising new income streams, local store marketing plans and new
processes.
•Taking a new business from $35,000 GP to over $100,000 per month by aligning Service and Telstra with retail sales
•Enabling role out of Future Next Byte stores with board approval
•Rostering to quarterly budget
•Sales forecasting
•Team member training and development
•Providing a Premium Apple Retail Experience
Next Byte - Adelaide street: Assistant Store Manager, May 2010 - January 2011
Significantly boosted sales figures, Implemented new sales team management, progressed store culture, led from the front and
successfully harnessed new product launches to deliver increased year on year sales and EBITDA growth.
Next Byte - UQ: full time - Sales Consultant, Feb 2010 – May 2010
Personally generated $30,876 GP (top sales nationwide in the smallest store), sold over 144 units in less than two months
and began to develop all aspects of business before progressing into management.
Myer - Brookside: Sales Manager, July 2009 - Dec 2009
Leading a team of 20 sales assistants, achieving sales and cost budgets, managing merchandise, performance managing and
developing team members. Planning, preparing, executing and reviewal of all of retail aspects to effectively achieve the store’s
key performance indicators.
Myer - Indooroopilly: Sales assistant (Electrical and furniture), Nov 2005 - July 2009
Top performing sales assistant: Extended warranties, credit cards and Gross Profit margin. At Myer I built a solid and loyal
customer base through dependability, reliability, product knowledge and customer focus.
Callcare OZ - Bowen Hills: Telemarketer, June 2005 – October 2005
Within two weeks achieved the number 2 sales position and maintained that position throughout employment.
Experience Continued
3. IT
MS Windows
Windows: XP > 10
Word
Powerpoint
Excel
Outlook
Windows Azure
Navision
Preceda HR
Contributor
Cognos
Apple
OSX 10.6>10.11
iMovie
iPhoto
Photos
Garageband
Pages
Numbers
Keynote
Apple Mail
IOS 3.0 > 9.0
FCP
Pixelmator
CRM/Online
Telstra Siebel
Telstra MNC
Telstra Retail Live
MS, Navision
Google Adwords
Google Analysitcs
Facebook Marketing
Wordpress
Ento
ECheck
Eventbrite
Webex
Team View
Adobe Connect
Other
Swordsoft
Simplemind
Citrix
Xcode
GitHub
Xero
All Web Browsers
Other Skills/Licenses
Open Driver’s Licence with Full Points
Queensland Marine Licence - Recreational
ACSP (Apple Certified Support Professional) OS X 10
IOS certified Technician
MTBA Australia Licence
Learning/Working Style
Learning Style: 35% Auditory, 30% Visual, 35% Kinaesthetic
Belbin Profile: Plant
Contribution: Creative, Imaginative, unorthodox.
Opportunities: Incidentals, Preoccupation of thought.
References
Please contact references only with my prior consent. More personal, business
and company references available upon request.
Line Manager: Todd Spencer
Next Byte General Manager
+61 405 057 001
todd.spencer@nextbyte.com.au
+61 418 780 479
tandaspencer5@aol.com
Direct Report # 1: Toby Venables
Next Byte Mackay Business Manager
+61 418 502 456
toby.venables@nextbyte.com.au
Business Partner: Matt Crombie
Radius Interactive, Co Director
+61 419 500 715
matt.crombie@radiusinteractive.com.au
+61 438 336 313
mattcrombie@gmail.com
Hobbies/Interest
Sport: Mountain Biking & Running.
Hobbies: Travel
Blogs: Mac rumours, Gizmodo.
Fiction: The Magician series
Non-Fiction: Rich Dad, Poor Dad
+61 403 873 916 davidjburkett@me.com au.linkedin.com/in/davidjburkett
Contact