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•Website creation & development.
•Overseeing team of 3 mobile
developers.
•Creating successful Google Adword &
Facebook campaigns.
•Converting free downloads to in app
upgrades/purchases and subscriptions.
•Press and product releases.
•Process: Agile/Scrum task management.
•Systems: Wordpress, PHP, FTP, GitHub,
Pixelmator, FCP, Reflector, video scribe,
Google adwords, Google analytics,
Facebook ads, twitter. Prweb.
•www.radiusinteractive.com.au
•Launched 3 Mobile Apps
•30% Conversion from Free to Premium.
•Over 3000 downloads.
•Top free Health and fitness App
Australia.
Sales & Marketing Director, Radius Interactive Pty Ltd, September 2012…January 2015
Co-founder, mobile start-up. ‘activICE’;‘The world’s first location-based In Case of Emergency App’&‘Physipal’; ’A personalised
health converter & motivator.’Developed in Chengdu, China.
Objective
I will apply my continued self-education and 5 plus years of sales and people management as
detailed below. This will increase your customer base, your brand, your sales, and your bottom
line. I am looking forward to discussing the value I can add with you.
What How Outcome
•Fostered collaborative team sales
culture
•Increased bench strength of Leaders
•Focused upon and improved metrics
with high margin through Area Focus’s
•Monitored, measured and rewarded to
achieve KPI’s.
•Grew high margin services by 105% YOY
•Reinvigorated Learning Academy as USP
•Daily sales calls, Weekly Leader calls,
group chats to celebrate success/best
practice.
•100% of all leadership appointments
internal through succession planning
•Weekly Area Drive: Focus session,
weekly leadership coaching, weekly
individual coaching
•Leading by example 2 hours per day.
•Gross Profit FY14>15 + $586,432
•Margin FY14>15 + 4.4%
•EBITDA FY14>15 +$79,494
•Achieving all Balanced Scorecard
•Displays all Values
•77% Business compliance audits
•13% Voluntary turnover
•$80 Gross Profit Hourly (GP)
•5% Rental GP & 126% Telstra GP
Experience
Next Byte, North Queensland, Area Manager, Vita Group Pty Ltd, August 2014>
Managing 7 stores across Qld, team of up to 50, 10 direct reports with 7 different retail roles. Fostered relationships with
hundreds of customers, multiple companies/brands, partners and businesses across north qld to advocate the brand and group.
Delivered 72.3 NPS for Telstra and 86% CSAT for Apple as well as 8.9% EBITDA growth for the Vita Group in my region.
+61 403 873 916 davidjburkett@me.com au.linkedin.com/in/davidjburkett
Contact
David Burkett Resumé
• Focused on personalised service.
•Planned team coaching, observed and
noted teams sales.
•Increased team commitment and
investment.
•Introduced service restructure to sale
team within the retail business.
•Lead team to engage customer by name
& explain products and services.
•Coached each team members on a
weekly basis.
•Held weekly team meetings to
summarise progress and communicate
changes.
•Quintile 1 for Net Promotor Score 68.1.
•GP/hour $77
•4.0/4.4 Leadership survey
•69% Accessory attach
•$97,564 Service GP.
•86% Apple Customer Satisfaction
•88% Business compliance audits
Next Byte, Rockhampton, Business Manager, August 2013 - August 2014
Returned to Next Byte Rockhampton to turn the store around due to personal relocation. Returned to declined sales profits and
low team morale. In 12 months returned the business to profit and set a succession plan in place for an event more successful
sales team in fy15.
Education
Griffith University: Bachelor of Communication, Feb 2005 – Dec 2007
Degree course in Media, Business and Marketing.
Majors: Digital Video Production and Screen Studies.
Awarded: Griffith Film School 2007 award for Film Production Excellence.
Cambridge University/MIT, Sunshine Coast: Enterprisers Short Course, Jan 2007
Entrepreneurial short business course, developing business skills; networking, public speaking, leadership skills & self
assessment.
Brisbane Boys College: Senior Certificate, Oct 2003 – Nov 2004
OP 11 & Certificate three in Information Technology Systems
Subjects studied: English, Maths A, Film and Television, Information Technology Systems and Modern History.
Awarded the Film and TV prize for graduating top in the subject.
Secondary School certificate (Oxford UK): GCSEs, 1998 – 2003
English (double award), Technology, Modern History, Maths, Science double award, Art, French and Religious Education.
Next Byte - Rockhampton: Business Manager, March 2012 - August 2012
After training and opening the third V2 store I spent six months developing Next Byte’s second most profitable sales team.
•Developed positive team culture.
• 98% Business compliance audits (Highest in Business)
•Over 45K EBITDA monthly
•100% of GP target every month
Next Byte - Mackay: Team trainer/Store Opener, December 2011
Training the entire team and manager from the ground up I enabled them to successfully launch what would become Next
Byte’s most profitable store.
•Facilitating two weeks of workshop training
•liaising with learning & development team to provide better content
•Ensuring the correct sales & team culture
•Executing procedures with a one week in store visit post launch.
Next Byte - Townsville: Business Manager, January 2011 - March 2012
Developed a profitable and sustainable business model by utilising new income streams, local store marketing plans and new
processes.
•Taking a new business from $35,000 GP to over $100,000 per month by aligning Service and Telstra with retail sales
•Enabling role out of Future Next Byte stores with board approval
•Rostering to quarterly budget
•Sales forecasting
•Team member training and development
•Providing a Premium Apple Retail Experience
Next Byte - Adelaide street: Assistant Store Manager, May 2010 - January 2011
Significantly boosted sales figures, Implemented new sales team management, progressed store culture, led from the front and
successfully harnessed new product launches to deliver increased year on year sales and EBITDA growth.
Next Byte - UQ: full time - Sales Consultant, Feb 2010 – May 2010
Personally generated $30,876 GP (top sales nationwide in the smallest store), sold over 144 units in less than two months
and began to develop all aspects of business before progressing into management.
Myer - Brookside: Sales Manager, July 2009 - Dec 2009
Leading a team of 20 sales assistants, achieving sales and cost budgets, managing merchandise, performance managing and
developing team members. Planning, preparing, executing and reviewal of all of retail aspects to effectively achieve the store’s
key performance indicators.
Myer - Indooroopilly: Sales assistant (Electrical and furniture), Nov 2005 - July 2009
Top performing sales assistant: Extended warranties, credit cards and Gross Profit margin. At Myer I built a solid and loyal
customer base through dependability, reliability, product knowledge and customer focus.
Callcare OZ - Bowen Hills: Telemarketer, June 2005 – October 2005
Within two weeks achieved the number 2 sales position and maintained that position throughout employment.
Experience Continued
IT
MS Windows
Windows: XP > 10
Word
Powerpoint
Excel
Outlook
Windows Azure
Navision
Preceda HR
Contributor
Cognos
Apple
OSX 10.6>10.11
iMovie
iPhoto
Photos
Garageband
Pages
Numbers
Keynote
Apple Mail
IOS 3.0 > 9.0
FCP
Pixelmator
CRM/Online
Telstra Siebel
Telstra MNC
Telstra Retail Live
MS, Navision
Google Adwords
Google Analysitcs
Facebook Marketing
Wordpress
Ento
ECheck
Eventbrite
Webex
Team View
Adobe Connect
Other
Swordsoft
Simplemind
Citrix
Xcode
GitHub
Xero
All Web Browsers
Other Skills/Licenses
Open Driver’s Licence with Full Points
Queensland Marine Licence - Recreational
ACSP (Apple Certified Support Professional) OS X 10
IOS certified Technician
MTBA Australia Licence
Learning/Working Style
Learning Style: 35% Auditory, 30% Visual, 35% Kinaesthetic
Belbin Profile: Plant
Contribution: Creative, Imaginative, unorthodox.
Opportunities: Incidentals, Preoccupation of thought.
References
Please contact references only with my prior consent. More personal, business
and company references available upon request.
Line Manager: Todd Spencer
Next Byte General Manager
+61 405 057 001
todd.spencer@nextbyte.com.au
+61 418 780 479
tandaspencer5@aol.com
Direct Report # 1: Toby Venables
Next Byte Mackay Business Manager
+61 418 502 456
toby.venables@nextbyte.com.au
Business Partner: Matt Crombie
Radius Interactive, Co Director
+61 419 500 715
matt.crombie@radiusinteractive.com.au
+61 438 336 313
mattcrombie@gmail.com
Hobbies/Interest
Sport: Mountain Biking & Running.
Hobbies: Travel
Blogs: Mac rumours, Gizmodo.
Fiction: The Magician series
Non-Fiction: Rich Dad, Poor Dad
+61 403 873 916 davidjburkett@me.com au.linkedin.com/in/davidjburkett
Contact

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David Burkett Resumé Dec 2015

  • 1. •Website creation & development. •Overseeing team of 3 mobile developers. •Creating successful Google Adword & Facebook campaigns. •Converting free downloads to in app upgrades/purchases and subscriptions. •Press and product releases. •Process: Agile/Scrum task management. •Systems: Wordpress, PHP, FTP, GitHub, Pixelmator, FCP, Reflector, video scribe, Google adwords, Google analytics, Facebook ads, twitter. Prweb. •www.radiusinteractive.com.au •Launched 3 Mobile Apps •30% Conversion from Free to Premium. •Over 3000 downloads. •Top free Health and fitness App Australia. Sales & Marketing Director, Radius Interactive Pty Ltd, September 2012…January 2015 Co-founder, mobile start-up. ‘activICE’;‘The world’s first location-based In Case of Emergency App’&‘Physipal’; ’A personalised health converter & motivator.’Developed in Chengdu, China. Objective I will apply my continued self-education and 5 plus years of sales and people management as detailed below. This will increase your customer base, your brand, your sales, and your bottom line. I am looking forward to discussing the value I can add with you. What How Outcome •Fostered collaborative team sales culture •Increased bench strength of Leaders •Focused upon and improved metrics with high margin through Area Focus’s •Monitored, measured and rewarded to achieve KPI’s. •Grew high margin services by 105% YOY •Reinvigorated Learning Academy as USP •Daily sales calls, Weekly Leader calls, group chats to celebrate success/best practice. •100% of all leadership appointments internal through succession planning •Weekly Area Drive: Focus session, weekly leadership coaching, weekly individual coaching •Leading by example 2 hours per day. •Gross Profit FY14>15 + $586,432 •Margin FY14>15 + 4.4% •EBITDA FY14>15 +$79,494 •Achieving all Balanced Scorecard •Displays all Values •77% Business compliance audits •13% Voluntary turnover •$80 Gross Profit Hourly (GP) •5% Rental GP & 126% Telstra GP Experience Next Byte, North Queensland, Area Manager, Vita Group Pty Ltd, August 2014> Managing 7 stores across Qld, team of up to 50, 10 direct reports with 7 different retail roles. Fostered relationships with hundreds of customers, multiple companies/brands, partners and businesses across north qld to advocate the brand and group. Delivered 72.3 NPS for Telstra and 86% CSAT for Apple as well as 8.9% EBITDA growth for the Vita Group in my region. +61 403 873 916 davidjburkett@me.com au.linkedin.com/in/davidjburkett Contact David Burkett Resumé • Focused on personalised service. •Planned team coaching, observed and noted teams sales. •Increased team commitment and investment. •Introduced service restructure to sale team within the retail business. •Lead team to engage customer by name & explain products and services. •Coached each team members on a weekly basis. •Held weekly team meetings to summarise progress and communicate changes. •Quintile 1 for Net Promotor Score 68.1. •GP/hour $77 •4.0/4.4 Leadership survey •69% Accessory attach •$97,564 Service GP. •86% Apple Customer Satisfaction •88% Business compliance audits Next Byte, Rockhampton, Business Manager, August 2013 - August 2014 Returned to Next Byte Rockhampton to turn the store around due to personal relocation. Returned to declined sales profits and low team morale. In 12 months returned the business to profit and set a succession plan in place for an event more successful sales team in fy15.
  • 2. Education Griffith University: Bachelor of Communication, Feb 2005 – Dec 2007 Degree course in Media, Business and Marketing. Majors: Digital Video Production and Screen Studies. Awarded: Griffith Film School 2007 award for Film Production Excellence. Cambridge University/MIT, Sunshine Coast: Enterprisers Short Course, Jan 2007 Entrepreneurial short business course, developing business skills; networking, public speaking, leadership skills & self assessment. Brisbane Boys College: Senior Certificate, Oct 2003 – Nov 2004 OP 11 & Certificate three in Information Technology Systems Subjects studied: English, Maths A, Film and Television, Information Technology Systems and Modern History. Awarded the Film and TV prize for graduating top in the subject. Secondary School certificate (Oxford UK): GCSEs, 1998 – 2003 English (double award), Technology, Modern History, Maths, Science double award, Art, French and Religious Education. Next Byte - Rockhampton: Business Manager, March 2012 - August 2012 After training and opening the third V2 store I spent six months developing Next Byte’s second most profitable sales team. •Developed positive team culture. • 98% Business compliance audits (Highest in Business) •Over 45K EBITDA monthly •100% of GP target every month Next Byte - Mackay: Team trainer/Store Opener, December 2011 Training the entire team and manager from the ground up I enabled them to successfully launch what would become Next Byte’s most profitable store. •Facilitating two weeks of workshop training •liaising with learning & development team to provide better content •Ensuring the correct sales & team culture •Executing procedures with a one week in store visit post launch. Next Byte - Townsville: Business Manager, January 2011 - March 2012 Developed a profitable and sustainable business model by utilising new income streams, local store marketing plans and new processes. •Taking a new business from $35,000 GP to over $100,000 per month by aligning Service and Telstra with retail sales •Enabling role out of Future Next Byte stores with board approval •Rostering to quarterly budget •Sales forecasting •Team member training and development •Providing a Premium Apple Retail Experience Next Byte - Adelaide street: Assistant Store Manager, May 2010 - January 2011 Significantly boosted sales figures, Implemented new sales team management, progressed store culture, led from the front and successfully harnessed new product launches to deliver increased year on year sales and EBITDA growth. Next Byte - UQ: full time - Sales Consultant, Feb 2010 – May 2010 Personally generated $30,876 GP (top sales nationwide in the smallest store), sold over 144 units in less than two months and began to develop all aspects of business before progressing into management. Myer - Brookside: Sales Manager, July 2009 - Dec 2009 Leading a team of 20 sales assistants, achieving sales and cost budgets, managing merchandise, performance managing and developing team members. Planning, preparing, executing and reviewal of all of retail aspects to effectively achieve the store’s key performance indicators. Myer - Indooroopilly: Sales assistant (Electrical and furniture), Nov 2005 - July 2009 Top performing sales assistant: Extended warranties, credit cards and Gross Profit margin. At Myer I built a solid and loyal customer base through dependability, reliability, product knowledge and customer focus. Callcare OZ - Bowen Hills: Telemarketer, June 2005 – October 2005 Within two weeks achieved the number 2 sales position and maintained that position throughout employment. Experience Continued
  • 3. IT MS Windows Windows: XP > 10 Word Powerpoint Excel Outlook Windows Azure Navision Preceda HR Contributor Cognos Apple OSX 10.6>10.11 iMovie iPhoto Photos Garageband Pages Numbers Keynote Apple Mail IOS 3.0 > 9.0 FCP Pixelmator CRM/Online Telstra Siebel Telstra MNC Telstra Retail Live MS, Navision Google Adwords Google Analysitcs Facebook Marketing Wordpress Ento ECheck Eventbrite Webex Team View Adobe Connect Other Swordsoft Simplemind Citrix Xcode GitHub Xero All Web Browsers Other Skills/Licenses Open Driver’s Licence with Full Points Queensland Marine Licence - Recreational ACSP (Apple Certified Support Professional) OS X 10 IOS certified Technician MTBA Australia Licence Learning/Working Style Learning Style: 35% Auditory, 30% Visual, 35% Kinaesthetic Belbin Profile: Plant Contribution: Creative, Imaginative, unorthodox. Opportunities: Incidentals, Preoccupation of thought. References Please contact references only with my prior consent. More personal, business and company references available upon request. Line Manager: Todd Spencer Next Byte General Manager +61 405 057 001 todd.spencer@nextbyte.com.au +61 418 780 479 tandaspencer5@aol.com Direct Report # 1: Toby Venables Next Byte Mackay Business Manager +61 418 502 456 toby.venables@nextbyte.com.au Business Partner: Matt Crombie Radius Interactive, Co Director +61 419 500 715 matt.crombie@radiusinteractive.com.au +61 438 336 313 mattcrombie@gmail.com Hobbies/Interest Sport: Mountain Biking & Running. Hobbies: Travel Blogs: Mac rumours, Gizmodo. Fiction: The Magician series Non-Fiction: Rich Dad, Poor Dad +61 403 873 916 davidjburkett@me.com au.linkedin.com/in/davidjburkett Contact