Anne-Sophie Vintimiglia
Stéphane Mettavant
Maurice Lelièvre
Siniat roadmap
Siniat International
Visual Management & problem solving
Innovation
HSE
People Development & Leadership
SUPPLY
CHAIN
&
PROCUREMENT
MACHINE
EFFICIENCY
&
RELIABILITY
QUALITY
&
PROCESS
CUSTOMER
SERVICE
Standardized work
5S
ENERGETIC
PERFORMANCE
Excellence
Quality
Costs Delivery
SINIAT ROADMAP
2
SINIAT ROADMAP
3
Item 0 1 2 3 4 5
Actual 2015
Score
Target 2016
Score
5S 2 3
5S
Area is disorganised, dirty with little or
no marking or signage. Poorly lit. Poor
safety performance.
Some training in 5S. Spot
improvements.
Pilot implementation in place - training
and awareness.
Pilot completed and roll out underway.
Training and awareness provided to all
employees. Generally uncluttered, limited
unnecessary items in evidence. Lighting
improving, cleanliness increasing.
5S' implemented plant wide. Only required
items in work space. Clear labelling for proper
storage of all items, with appropriate
inventory levels. Daily cleaning performed at
least by end of shift. Evidence of
improvement and sustainability. Regular
audits (eg monthly) performed by supervision.
The area has a definite 'Wow' factor.
5S implemented, audited and sustained. All
labelling / markings provide instant
understanding of area status. Machinery very
clean, all areas uncluttered, no excess items
in evidence. "You can eat off the floor"
cleanliness and "hospital orderliness". Well
lit, well maintained equipment and facility.
Safety performance excellent. The area looks
'world class'.
2 3
VISUAL
MANAGEMENT
2,2 2,7
Problem solving leadership
- No use of local problem solving tool
(shop floor for example) :
-No use of root cause analysis
-Problems in the hand of one person
without help
-could take several days/weeks to be
performed
-could lead to change way to work
Pb solving tools are managed (Kpi
impact, $ impact,, people in charge,
target dates)
40% of Countermeasures completed on
time and tracked. There is evidence of
structured problem solving to obtain
countermeasures. There is evidence of
leaders using "go look see"
60% of Countermeasures completed on time
and tracked. There is evidence of structured
problem solving to obtain countermeasures.
There is evidence of leaders using "go look
see"
80% of countermeasures completed on time
and monitored for effectiveness. All CCC's
show evidence of structured practical problem
solving or some form of root cause analysis.
Almost all (90%) of countermeasures
completed on time and monitored for
effectiveness. All CCC's show evidence of
structured practical problem solving or some
form of root cause analysis.
4 3
System of Information
Centers
No site information Centre Site information centre in place, and
some Value Stream information centers
evident
(50%) Operation and maintenance
team information centers in place.
(100%) Operation and maintenance team
information centers in place. Leaders audit
the appropriate information centre at least
once per month
Most (80%) functional support teams using
information centers.
All information Centers established.
Information Centre Audit schedule in place
and adhered to. Audit results reviewed
monthly. Periodic review of Info Centre to
check Info Centre Process if effective.
1 3
Goals
No published team goals Team ownership of some (20%) metrics
and targets, and can describe the
linkage to site key performance
indicator (Kpi) and internal and
external customers and suppliers.
Team ownership of many (50%) metrics
and targets, and many link to site Kpis.
Reference to customers and suppliers.
Team ownership of most (80%) metrics and
targets, and evidence of linkage to site Kpis
are evident. Reference to customers and
suppliers.
Team ownership of almost all (90%) metrics
and targets, with most team members
understanding the link to Kpis . Customers
and suppliers actively involved in info centre,
facilitating understanding of needs.
Team ownership of (all, 100%) metrics and
targets, and clear linkage and team
understanding of link to site Kpis is evident.
Clear understanding of customer and supplier
impact of business decisions.
2 2
Daily Meeting Processes
No regular meeting process No formal meeting rules established.
Mix of electronic and hand updated
visuals.
Meeting rules established. Most (80%)
of updates are by hand.
Someone familiar with area can check
instantanally if performance is in line
with target or not.
Meeting rules followed. Almost all (90%)
metrics updated by hand. Correct meeting
attendee metric 90% + in green zone
All team members demonstrate respect for
each other, clear collaboration and self
discipline. Most but not all (internal)
customers and suppliers involved in team.
Almost all visuals updated by hand.
All the team demonstrate Respect for each
other, clear collaboration, and self discipline.
Evidence of (internal) customer involvement
in the team. Visuals all updated by hand.
Anyone can check instantanally if
performance is in line with target or not.
2 4
Problem solving boards
(drumbeat)
No drumbeat / production analysis
boards
Weekly manual monitoring system with
problem solving involving good
countermeasures
Daily monitoring system with problem
solving at shop floor level. Leaders
actively sponsoring problem solving.
Hour by Hour Manual Monitoring with 5 why
problem solving at shop floor level. Leaders
ask about why something happened, not just
how to get back on track.
Hour by Hour Manual Monitoring system
clearly displayed and accessible by majority
of staff. Practical Problem solving at shop
floor level.
Real Time Monitoring System, with system
clearly displayed and accessible by majority
of staff.
0 2
Drives improvement
No Improvement Some actions tracked but not
systematically
Actions tracked are clear. 50% of
tracked actions show sustained
improvement. Flow of issues evident.
Most (80%) of tracked actions show
sustained improvement. Escalation criteria
are established and appropriate issues are
transferred. There is visual evidence of
Continuous Improvement (Kaizen) activities.
Improvement goals and plans displayed at the
information centre, usually using A3s.
Strong visual evidence of Continuous
Improvement (Kaizen) activities being the way
we work. Clear indication of progress against
plan.
4 2
 For each item (fundation, pilar,..) a 5 steps roadmap and assessment
EXAMPLE: 5S
4
0 1 2 3 4 5
Area is disorganised, dirty with little or
no marking or signage. Poorly lit. Poor
safety performance.
Some training in 5S. Spot
improvements.
Pilot implementation in place - training
and awareness.
Pilot completed and roll out underway.
Training and awareness provided to all
employees. Generally uncluttered, limited
unnecessary items in evidence. Lighting
improving, cleanliness increasing.
5S' implemented plant wide. Only required
items in work space. Clear labelling for proper
storage of all items, with appropriate
inventory levels. Daily cleaning performed at
least by end of shift. Evidence of
improvement and sustainability. Regular
audits (eg monthly) performed by supervision.
The area has a definite 'Wow' factor.
5S implemented, audited and sustained. All
labelling / markings provide instant
understanding of area status. Machinery very
clean, all areas uncluttered, no excess items
in evidence. "You can eat off the floor"
cleanliness and "hospital orderliness". Well
lit, well maintained equipment and facility.
Safety performance excellent. The area looks
'world class'.
1 2 3 4
Some training in 5S. Spot
improvements.
Pilot implementation in place
- training and awareness.
Pilot completed and roll out
underway. Training and
awareness provided to all
employees. Generally uncluttered,
limited unnecessary items in
evidence. Lighting improving,
cleanliness increasing.
5S' implemented plant wide. Only
required items in work space. Clear
labelling for proper storage of all
items, with appropriate inventory
levels. Daily cleaning performed at
least by end of shift. Evidence of
improvement and sustainability.
Regular audits (eg monthly)
performed by supervision. The
area has a definite 'Wow' factor.
Zoom
5
0 1 2 3 4 5
Area is disorganised, dirty with little or
no marking or signage. Poorly lit. Poor
safety performance.
Some training in 5S. Spot
improvements.
Pilot implementation in place - training
and awareness.
Pilot completed and roll out underway.
Training and awareness provided to all
employees. Generally uncluttered, limited
unnecessary items in evidence. Lighting
improving, cleanliness increasing.
5S' implemented plant wide. Only required
items in work space. Clear labelling for proper
storage of all items, with appropriate
inventory levels. Daily cleaning performed at
least by end of shift. Evidence of
improvement and sustainability. Regular
audits (eg monthly) performed by supervision.
The area has a definite 'Wow' factor.
5S implemented, audited and sustained. All
labelling / markings provide instant
understanding of area status. Machinery very
clean, all areas uncluttered, no excess items
in evidence. "You can eat off the floor"
cleanliness and "hospital orderliness". Well
lit, well maintained equipment and facility.
Safety performance excellent. The area looks
'world class'.
Zoom
1 2 3 4
Some training in 5S. Spot
improvements.
Pilot implementation in place
- training and awareness.
Pilot completed and roll out
underway. Training and
awareness provided to all
employees. Generally uncluttered,
limited unnecessary items in
evidence. Lighting improving,
cleanliness increasing.
5S' implemented plant wide. Only
required items in work space. Clear
labelling for proper storage of all
items, with appropriate inventory
levels. Daily cleaning performed at
least by end of shift. Evidence of
improvement and sustainability.
Regular audits (eg monthly)
performed by supervision. The
area has a definite 'Wow' factor.
EXAMPLE: 5S
RESULTADOS
6
>75% Gold
65 - <75% Silver
55 - <65% Bronze
40 - <55% Improving
< 40% Beginner
Score Justification
0
1
2
3
4
5
5S
VISUAL MANAGEMENT
STANDARDIZED WORK
QUALITY & PROCESS
MACHINE EFFICIENCY
& RELIABILITY
LAYOUT & FLOW
SUPPLY-CHAIN -
MATERIAL
MANAGEMENT &
CUSTOMER SERVICE
PEOPLE
DEVELOPMENT &
LEADERSHIP
Target Actual 2015 Score 1 yr
Buen Comienzo!!!!
Han iniciado por el buen camino del Lean.
7
PARA TERMINAR…
8
RECOMENDACIONES
9
Acabar zonas
pilotos antes de
empezar otras.
Estructuración de la administración
del performance necesita ser
reforzada a través del estándar Siniat
PCS.
Reforzar trabajo en equipo,
desarrollo de habilidades de
liderazgo en el equipo. Plan
de Formación definido.
Acabar zonas
pilotos antes de
empezar otras.

Roadmap & assessment Chili (1).ppt

  • 1.
    Anne-Sophie Vintimiglia Stéphane Mettavant MauriceLelièvre Siniat roadmap Siniat International
  • 2.
    Visual Management &problem solving Innovation HSE People Development & Leadership SUPPLY CHAIN & PROCUREMENT MACHINE EFFICIENCY & RELIABILITY QUALITY & PROCESS CUSTOMER SERVICE Standardized work 5S ENERGETIC PERFORMANCE Excellence Quality Costs Delivery SINIAT ROADMAP 2
  • 3.
    SINIAT ROADMAP 3 Item 01 2 3 4 5 Actual 2015 Score Target 2016 Score 5S 2 3 5S Area is disorganised, dirty with little or no marking or signage. Poorly lit. Poor safety performance. Some training in 5S. Spot improvements. Pilot implementation in place - training and awareness. Pilot completed and roll out underway. Training and awareness provided to all employees. Generally uncluttered, limited unnecessary items in evidence. Lighting improving, cleanliness increasing. 5S' implemented plant wide. Only required items in work space. Clear labelling for proper storage of all items, with appropriate inventory levels. Daily cleaning performed at least by end of shift. Evidence of improvement and sustainability. Regular audits (eg monthly) performed by supervision. The area has a definite 'Wow' factor. 5S implemented, audited and sustained. All labelling / markings provide instant understanding of area status. Machinery very clean, all areas uncluttered, no excess items in evidence. "You can eat off the floor" cleanliness and "hospital orderliness". Well lit, well maintained equipment and facility. Safety performance excellent. The area looks 'world class'. 2 3 VISUAL MANAGEMENT 2,2 2,7 Problem solving leadership - No use of local problem solving tool (shop floor for example) : -No use of root cause analysis -Problems in the hand of one person without help -could take several days/weeks to be performed -could lead to change way to work Pb solving tools are managed (Kpi impact, $ impact,, people in charge, target dates) 40% of Countermeasures completed on time and tracked. There is evidence of structured problem solving to obtain countermeasures. There is evidence of leaders using "go look see" 60% of Countermeasures completed on time and tracked. There is evidence of structured problem solving to obtain countermeasures. There is evidence of leaders using "go look see" 80% of countermeasures completed on time and monitored for effectiveness. All CCC's show evidence of structured practical problem solving or some form of root cause analysis. Almost all (90%) of countermeasures completed on time and monitored for effectiveness. All CCC's show evidence of structured practical problem solving or some form of root cause analysis. 4 3 System of Information Centers No site information Centre Site information centre in place, and some Value Stream information centers evident (50%) Operation and maintenance team information centers in place. (100%) Operation and maintenance team information centers in place. Leaders audit the appropriate information centre at least once per month Most (80%) functional support teams using information centers. All information Centers established. Information Centre Audit schedule in place and adhered to. Audit results reviewed monthly. Periodic review of Info Centre to check Info Centre Process if effective. 1 3 Goals No published team goals Team ownership of some (20%) metrics and targets, and can describe the linkage to site key performance indicator (Kpi) and internal and external customers and suppliers. Team ownership of many (50%) metrics and targets, and many link to site Kpis. Reference to customers and suppliers. Team ownership of most (80%) metrics and targets, and evidence of linkage to site Kpis are evident. Reference to customers and suppliers. Team ownership of almost all (90%) metrics and targets, with most team members understanding the link to Kpis . Customers and suppliers actively involved in info centre, facilitating understanding of needs. Team ownership of (all, 100%) metrics and targets, and clear linkage and team understanding of link to site Kpis is evident. Clear understanding of customer and supplier impact of business decisions. 2 2 Daily Meeting Processes No regular meeting process No formal meeting rules established. Mix of electronic and hand updated visuals. Meeting rules established. Most (80%) of updates are by hand. Someone familiar with area can check instantanally if performance is in line with target or not. Meeting rules followed. Almost all (90%) metrics updated by hand. Correct meeting attendee metric 90% + in green zone All team members demonstrate respect for each other, clear collaboration and self discipline. Most but not all (internal) customers and suppliers involved in team. Almost all visuals updated by hand. All the team demonstrate Respect for each other, clear collaboration, and self discipline. Evidence of (internal) customer involvement in the team. Visuals all updated by hand. Anyone can check instantanally if performance is in line with target or not. 2 4 Problem solving boards (drumbeat) No drumbeat / production analysis boards Weekly manual monitoring system with problem solving involving good countermeasures Daily monitoring system with problem solving at shop floor level. Leaders actively sponsoring problem solving. Hour by Hour Manual Monitoring with 5 why problem solving at shop floor level. Leaders ask about why something happened, not just how to get back on track. Hour by Hour Manual Monitoring system clearly displayed and accessible by majority of staff. Practical Problem solving at shop floor level. Real Time Monitoring System, with system clearly displayed and accessible by majority of staff. 0 2 Drives improvement No Improvement Some actions tracked but not systematically Actions tracked are clear. 50% of tracked actions show sustained improvement. Flow of issues evident. Most (80%) of tracked actions show sustained improvement. Escalation criteria are established and appropriate issues are transferred. There is visual evidence of Continuous Improvement (Kaizen) activities. Improvement goals and plans displayed at the information centre, usually using A3s. Strong visual evidence of Continuous Improvement (Kaizen) activities being the way we work. Clear indication of progress against plan. 4 2  For each item (fundation, pilar,..) a 5 steps roadmap and assessment
  • 4.
    EXAMPLE: 5S 4 0 12 3 4 5 Area is disorganised, dirty with little or no marking or signage. Poorly lit. Poor safety performance. Some training in 5S. Spot improvements. Pilot implementation in place - training and awareness. Pilot completed and roll out underway. Training and awareness provided to all employees. Generally uncluttered, limited unnecessary items in evidence. Lighting improving, cleanliness increasing. 5S' implemented plant wide. Only required items in work space. Clear labelling for proper storage of all items, with appropriate inventory levels. Daily cleaning performed at least by end of shift. Evidence of improvement and sustainability. Regular audits (eg monthly) performed by supervision. The area has a definite 'Wow' factor. 5S implemented, audited and sustained. All labelling / markings provide instant understanding of area status. Machinery very clean, all areas uncluttered, no excess items in evidence. "You can eat off the floor" cleanliness and "hospital orderliness". Well lit, well maintained equipment and facility. Safety performance excellent. The area looks 'world class'. 1 2 3 4 Some training in 5S. Spot improvements. Pilot implementation in place - training and awareness. Pilot completed and roll out underway. Training and awareness provided to all employees. Generally uncluttered, limited unnecessary items in evidence. Lighting improving, cleanliness increasing. 5S' implemented plant wide. Only required items in work space. Clear labelling for proper storage of all items, with appropriate inventory levels. Daily cleaning performed at least by end of shift. Evidence of improvement and sustainability. Regular audits (eg monthly) performed by supervision. The area has a definite 'Wow' factor. Zoom
  • 5.
    5 0 1 23 4 5 Area is disorganised, dirty with little or no marking or signage. Poorly lit. Poor safety performance. Some training in 5S. Spot improvements. Pilot implementation in place - training and awareness. Pilot completed and roll out underway. Training and awareness provided to all employees. Generally uncluttered, limited unnecessary items in evidence. Lighting improving, cleanliness increasing. 5S' implemented plant wide. Only required items in work space. Clear labelling for proper storage of all items, with appropriate inventory levels. Daily cleaning performed at least by end of shift. Evidence of improvement and sustainability. Regular audits (eg monthly) performed by supervision. The area has a definite 'Wow' factor. 5S implemented, audited and sustained. All labelling / markings provide instant understanding of area status. Machinery very clean, all areas uncluttered, no excess items in evidence. "You can eat off the floor" cleanliness and "hospital orderliness". Well lit, well maintained equipment and facility. Safety performance excellent. The area looks 'world class'. Zoom 1 2 3 4 Some training in 5S. Spot improvements. Pilot implementation in place - training and awareness. Pilot completed and roll out underway. Training and awareness provided to all employees. Generally uncluttered, limited unnecessary items in evidence. Lighting improving, cleanliness increasing. 5S' implemented plant wide. Only required items in work space. Clear labelling for proper storage of all items, with appropriate inventory levels. Daily cleaning performed at least by end of shift. Evidence of improvement and sustainability. Regular audits (eg monthly) performed by supervision. The area has a definite 'Wow' factor. EXAMPLE: 5S
  • 6.
    RESULTADOS 6 >75% Gold 65 -<75% Silver 55 - <65% Bronze 40 - <55% Improving < 40% Beginner Score Justification 0 1 2 3 4 5 5S VISUAL MANAGEMENT STANDARDIZED WORK QUALITY & PROCESS MACHINE EFFICIENCY & RELIABILITY LAYOUT & FLOW SUPPLY-CHAIN - MATERIAL MANAGEMENT & CUSTOMER SERVICE PEOPLE DEVELOPMENT & LEADERSHIP Target Actual 2015 Score 1 yr
  • 7.
    Buen Comienzo!!!! Han iniciadopor el buen camino del Lean. 7
  • 8.
  • 9.
    RECOMENDACIONES 9 Acabar zonas pilotos antesde empezar otras. Estructuración de la administración del performance necesita ser reforzada a través del estándar Siniat PCS. Reforzar trabajo en equipo, desarrollo de habilidades de liderazgo en el equipo. Plan de Formación definido. Acabar zonas pilotos antes de empezar otras.