K A Rama Krishna has over 13 years of experience in sales and customer service roles. He holds an MBA specializing in finance and HR from Sathyabama Institute of Science & Technology. His career includes positions as a Business Process Lead at Tata Consultancy Services, Customer Service Manager at IndusInd Bank, Branch Training Manager at Exide Life Insurance Company, and Relationship Manager roles at Reliance Securities and ICICI Direct. He has extensive experience in retail banking operations, customer service management, financial advising, and relationship management. Rama Krishna is skilled in MS Office, data analysis, and has several financial industry certifications. His career objective is to utilize his skills and education in a challenging sales role

1. K A Rama Krishna,
Flat no-305, Legend Sidhi Apts
Stree no-5,Himayathnagar
Hyderabad
Telangana, INDIA
E-mail: ananth83in@hotmail.com
Mobile: +918142767999
Career Goal:
To give in and contribute the skills and education that I have acquired into a challenging and tough sales
situation in order to achieve the desired result.
Academic Background:
• MBA from Sathyabama Institute of Science & Technology, Chennai. with specialization in
Finance & HR, 2006.
• Bachelors of Commerce, Career Degree College, Guntur, Affiliated to Acharya Nagarjuna
University, 2004.
• Intermediate from Board of Intermediate Education, Hyderabad 2001.
• Matriculation from Board of Secondary Education, Hyderabad 1998.
Professional Certifications:
• Certified in Six Sigma Green Belt by International Institute of Six Sigma.
• Got certified in Capital Markets Module of NSE India on 28/09/12.
• Got certified in AMFI 2015.
• Got certified in IRDA 2015.
• Got certified in Fundamental Analysis 2015.
• Got certified in AML/KYC Analyst Exam of IIBF Feb 2016.
Skills :
• Strong knowledge and experience of 5+ years in retail & Corporate sales.
• Impressive and convincing way of communication both orally and written.
• Well organized and clean way of representation.
• Skilled in MS excel, MS word, Power Point, MS outlook.
• Strong analyses and resolving power.

2. EXPERIENCE DETAILS:
Working as Business Process Lead at Tata Consultancy Services, Hyderabad from Dec-2015 to till
date.
• Team handling of Transaction Monitoring Analysts.
• Generating Process Improvement Ideas.
• Reviewing and Dis positioning the TM alerts.
• MIS & Reporting.
Worked as CUSTOMER SERVICE MANAGER with INDUSIND BANK LTD at Visakhapatnam from APR
2015 to Nov 2015.
• Retail Banking Operations, Customer Service Management.
• Team Handling of CSE’s.
• Adhering to KYC, AML & Standard process guidelines with regards to AOF’s
• Quality Assurance and Complaints Management.
• Service Requests handling within TAT.
• MIS maintenance & MIS reporting at the Branch level.
• Adhering to KYC, AML & Standard process guidelines with regards to AOF’s.
• Client Engagement activities at various levels.
• Customer Due Diligence & Enhanced Due Diligence.
• Reporting Suspicious Activity Report (SAR) & Currency Transaction Report (CTR)
Achievements :
 Was the INDUS PRO certified CSM.
 Was the winner of Cards Carnival contest held in June 2015.
 Was got confirmed in Six months of Joining.
Worked as BRANCH TRAINING MANAGER with EXIDE LIFE INSURANCE COMPANY at
NARASARAOPET & MARKAPUR areas from NOV 2014 to MAR 2015.
• Handling recruitment of Financial Advisors along with Sales Manager.
• Conducting Sales Induction Program to Sales Team.
• Conducting IC33 Training to Financial Advisors.
• Focus on Financial Advisors Activations within 1st
Month from date of Coding.

3. • Attending Sales Calls with Fin. Advisors & New SM’s
Worked as AFSM-PR with ICICI Prudential Lic at Guntur from Oct 2013 to NOV 2014.
• Was into Corporate Sales & Service.
• Handling Corporate Partner Customers of Guntur & Khammam regions.
• Following AML & KYC guidelines.
• Relationship Management with all the Branch heads and their respective team members.
• Providing Training requisites to all the branches.
• Conducting Events (Sales & Service) with Partners.
• Financial planning by using need (Income & Expense) analysis tools.
• Maintaining MIS reports and Customer service reports.
• Handling Customer service issues.
 Got trained through Icici Pru in the
o CONCEPTS :
 Anti Money-Laundering & PMLA 2002.
 UB & PEP’s.
 KYC COMPLIANCE.
 Risk Management.
 Investment Strategies.
Prepared for Civil Services exam (UPSC) from May 2011 to April 2013 at Hyderabad.
Worked as Relationship Manager with Reliance Securities Ltd at Visakhapatnam from
Nov 2010 to May 2011.
• Responsible for analyzing market trends.
• Played major role in providing and interpreting financial information.
• Handled the tasks of equity research.
• Formulated long term and strategic Investment plans.
• Produced accurate financial plans meeting deadlines of Client Acquisition.
• Played the role of financial advisory to business units.
ACHIEVEMENTS:
• Was stood at first in selling Reliance Gold NFO in the Zone (Feb 2011).

4. • Was handled the client base of 128.
• Conducted Events at Vizag Steel Plant, Paravada Industrial Estate, NTPC, HPCL etc.,
• Had sourced own Clients of 62 by conducting Events, cold calling etc.,
Worked as Relationship Manager with ICICI direct at Visakhapatnam from May 2010 to Oct 2010. .
 Fixing appointments with NCA's.
 Have to meet 5-10 NCA's daily.
 Explaining the features of 3-in-1 & Investment account to the NCA's.
 Converting NCA's to RGC.
 Achieving Online (Trading) & Offline (LI, GI, HL, MF, Wealth products) Revenue targets.
Worked as BDM (Business Development Manager) for HDFC STANDARD LIFE INSURANCE
COMPANY from JUNE 2007 to April 2009 at GUNTUR.
Duties & Responsibilities:
 Recruiting & managing the team of Financial Consultants.
 Motivate them to produce business
 Aiming my team to be in privileged Club memberships like MDRT, GOLD CLUB, SILVER CLUB etc.,
 Providing product trainings, Market updates, Fund performance,
 Competitors strategy etc.,
 Handling & Maintaining close relationship with customers and agents.
ACHIEVEMENTS:
 Was the winner of MAGNAFICIENT SEVEN contest in the month of September-07.
 Was got confirmed in Six months period.
 Was the First SDM in the Ap region to produce JJWS (for FC’s) contest winner.
 Was got promoted as BDM.
 Was the winner of 'March of Victors' in the Month of March-08 .
 Was the winner of “ACTIVATION KA KAMAAL' in the month of march-08
 Were produced four club members from my team .
 Was the only employee from Region to qualify for LTIP (bonus) worth of Rs 80,000.

5. PERSONAL PROFILE
Name : KA RAMMA KRISSHNA
Father’s Name : K. S. Ranganath
Date of Birth : 20th
April 1983
Languages known : Telugu, English, Hindi.
Marital Status : Married.
DATE:
PLACE: (K A Rama krishna)

6. PERSONAL PROFILE
Name : KA RAMMA KRISSHNA
Father’s Name : K. S. Ranganath
Date of Birth : 20th
April 1983
Languages known : Telugu, English, Hindi.
Marital Status : Married.
DATE:
PLACE: (K A Rama krishna)