A068 the wheelchair service provision basic test to assess knowledge proficiency in basic wheelchair service delivery

1. Ability Meets Mobility
Results of the Wheelchair
Service Provision Basic
Test
Alexandria Miles, M.Ed., CRC
Graduate Student Researcher
PhD Student

2. Background
• About 70 million people need a WC
• Only 5 - 15% have access to one
• WHO’s Goal: develop guidelines &
learning materials to improve
service provider capacity

3. ISWP Goal & Objectives
Improve quality of life of wheelchair
users globally by:
• Increasing awareness &
advocating
• Coordinating the global
wheelchair sector
• Setting & advocating for better
product & service standards
• Building capacity for high-quality
wheelchair service provision
• Collect and share wheelchair
service provision data
Started in February 2015 with 2.5 year USAID
Grant

4. ISWP Structure
MEMBERS
Individual &
Organizational
Advisory
Board
Working
Groups
Leadership
Team

5. Working Groups
Advocacy
Awareness
Policy Adoption
Training
Competency
Testing
Hybrid/Blended
Course
Learning
Integration
Mentoring
Standards
Usability Test
Additional test
to ISO
Wheelchair
Catalog
Membership
and
Coordination
Service
Providers and
NGOs
Training
Organizations
Suppliers
Wheelchair
Users
Evidence
Based Practice
Minimum
Dataset
Tracking
Training
Targeted
Studies

6. Wheelchair Service Provision Basic Test
Prior to January 2015, there was no international effort to
measure the basic competency of professionals on
manual wheelchair service provision
USAID and partners developed the Wheelchair Service
Provision Basic Test, an assessment that evaluates the
basic competency of service providers on MWC service
provision using WHO training packages, guidelines, and
other resources.

7. Wheelchair Service Provision Basic Test
Assessment an assessment of the wheelchair user’s needs
Prescription wheelchair specification, features, and
modifications
Fitting wheelchair adjustments
Production wheelchair assembly and safety
User training best method for transfers, mobility, etc.
Process steps from referral and assessment to funding and
ordering
Maintenance and Repair follow up procedures

8. WSPBT
July 18, 2014 – August 22, 2014
90 Professionals
Determined a definite
cut off score of 70%
Deleted under and over
performing questions
6 continents
Wheelchair Service Provision Basic Test
Pilot and Validation

9. Statistical Analysis
Experience Level
Average Score:
Overall
SD N
1 year or less 67 9.36 23
2-3 years 69 11.62 22
4-7 years 74 10.89 18
8 or more years 70 14.61 26
Mean M = 70
ANOVA p = 0.448

10. WSPBT TODAY
Over 500 test takers
Average Score – 75%
Pass Rate – 73%
Andorra, Argentina, Australia, Baghdad, Bangladesh, Brazil, Cambodia, Canada, Colombia, Dubai,
England, Ethiopia, Finland, Haiti, Hong Kong, Hungary, India, Iraq, Ireland, Israel, Italy, Kenya,
Malawi, Malaysia, Mexico, Myanmar, Nepal, New Zealand, Nicaragua, Pakistan, Palestine,
Philippines, Romania, Scotland, Sierra Leone, South Africa, Spain, Sri Lanka, Tanzania,
Thailand, Uganda, United Arab Emirates, United Kingdom, United States, and Zimbabwe

11. Top 5
Countries
% of Test
Takers
India 39
Kenya 12
USA 11
Philippines 5
Malaysia 3
Other 30
Demographics
Gender
% of Test
Takers
Male 59
Female 41
Experience Level % of Test Takers
1 year or less 37
2 – 3 years 20
4 – 7 years 21
8 or more years 22
Language Spoken
at Home
% of Test Takers
English 20
English and Other
Language
5
Other Language 75

12. Statistical Analysis
Experience Level
Average Score:
Overall
SD N
1 year or less 73 13.03 218
2-3 years 76 14.53 116
4-7 years 75 14.54 126
8 or more years 76 14.46 128
Mean M = 75
ANOVA p = 0.138

13. Current Work
Languages
Spanish, French, Portuguese, Arabic, Russian,
Simplified Mandarin, Vietnamese, and Mongolian
are in the Beta testing phase
Certification
Wheelchair Service Professional (WSP)
Credential

14. Other Work
• Hybrid, on-line and in-person, training package currently launched
and is in the pilot phase
• Establishing a Mentorship Program for wheelchair service providers
• The Wheelchair Service Provision Intermediate Test, accompanied
with a skills test, is being piloted with an emphasis on prescribing
postural support and pediatric clients
• Integrating wheelchair service training in PT, OT, and P&O
programs
• Continued statistical analysis of WSPBT
• To establish a testing time limit
• For continued reliability and validity testing
• To evaluate scores and pass percentages based on language and experience
level
• For further demographic research

15. ISWP

16. Join ISWP
http://www.wheelchairnet.or
g/