Hector Sants, the head of the UK's Financial Services Authority (FSA), argued that regulators should assess companies' culture and ethics, not just focus on rules. He said regulators should focus on identifying unacceptable cultures and ensure companies hire ethical managers and have proper governance. Harding & Yorke, a firm that measures corporate culture through employee feedback, believes their new tool could help identify unknown risks by monitoring feelings over time, as indicated cultural issues may emerge before major problems. They offered to demonstrate their approach to help the recipient's risk assessment and compliance efforts.