People risk collateral 2013


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People risk collateral 2013

  1. 1. 1PRAYPeople Risk Assessment & YieldRiskpro, India
  2. 2. 2Who is Riskpro… Why us?ABOUT US Riskpro is an organisation of member firmsaround India devoted to client serviceexcellence. Member firms offer wide rangeof services in the field of risk management. Currently it has offices in three major citiesMumbai, Delhi and Bangalore and alliancesin other cities. Managed by experienced professionals withexperiences spanning various industries.MISSION Provide integrated risk managementconsulting services to mid-large sizedcorporate /financial institutions in India Be the preferred service provider forcomplete Governance, Risk and Compliance(GRC) solutions.VALUE PROPOSITION You get quality advisory, normally deliveredby large consulting firms, at fee levelscharged by independent & small firms High quality deliverables Multi-skilled & multi-disciplined organisation. Timely completion of any task Affordable alternative to large firmsDIFFERENTIATORS Risk Management is our main focus Over 200 years of cumulative experience Hybrid Delivery model Ability to take on large and complex projectsdue to delivery capabilities We Hold hands, not shake hands.
  3. 3. 3Riskpro’s Network PresenceNew DelhiMumbaiBangaloreAhmedabadPuneAgraSalemKolkataHyderabadChennaiJaipur
  4. 4. 4Risk Management Advisory ServicesTraining RecruitmentBasel II/III Advisory Market Risk Credit Risk Operational Risk ICAAPCorporate Risks Enterprise Risk Assessment Fraud Risk Risk based Internal Audit Operations Risk Forensic servicesInformation Security IS Audit Information Security IT Assurance IT GovernanceOperational Risk Process reviews Policy/ Process Review Process Improvement Compliance RiskGovernance Corporate Governance Business Strategic risk Fraud Risk Forensic AccountingOther Risks Business/Strategic Risk Reputation Risk Outsourcing Risk Contractual Risk Banking – E Learning Corporate Training Regular Risk Management Training Online Training material Workshops / Events Virtual Risk Managers Full Time Risk Professionals Part time Risk Professionals Risk Managers on call – freeSERVICES
  5. 5. 5Operational Risk ManagementCHALLENGES Main challenge is how to motivate & incentivize various risks owners tomanage Operational Risk. Operational risks do erode the corporate earnings &affect the reputation in the marketplace. Velocity & momentum of operational risk events can take company by surpriseand its exposure is difficult to manage, without a robust framework Operational risk success is largely linked to People Risk and “Human Factor”.Sometimes addressing people issues is a way to manage operational risk.BACKGROUND Operational risk is everywhere. Losses from operational failures can be devastating No single person in the organisation can manage Operational Risk. It requirescommitment from each and every person. Operational Risk is not rocket science. It is a culture change. Training andawareness are the best solutions for sustained ORM.
  6. 6. 6Operational Risk Management – Building BlocksOperational RiskGovernance Review risk management structures & infrastructure Compare against best practices, strategic objectives and regulations. Develop operational risk policies, frameworks, terms of reference andimplementation project plans. Development of Risk Control Self Assessment (RCSA) methodology, Risk Register to assess the gross & net risks and identify/scoring the relevantcontrols. Risks reporting, CRO dashboards & heat maps showing RAG status.KRI Capture and analysis key risks metrics (and controls) leading to the validation ofthe risk and control assessments. Issues and action plan, remediation of KRI breachesORM FrameworkOperational LossDatabaseLoss and incident reporting frameworkProcess to analyze operational losses & near misses.Best practices in valuation and risk modeling.Basel IIBasel II ORM FrameworkCapital computation and modeling.AMA and capital calculationEstablishing AMA framework in accordance with regulatory requirements
  7. 7. 7Background and Challenges to People RiskCHALLENGES People risk is often forgotten, neglected. Companies build models, frameworks to manage risk..butignore People themselves People are, indirectly or directly, at the core of all risks Starting with the way they are; their background, early childhood, how they got to be where they are; personal &family life. Debt, Gambling, indulgent to the good life? Unlike Logistics, Finance, Marketing, Sales, Distribution etc. the risk related to People has a range of‘different’ local, regional, enterprise, cultural & global implications. Most companies do not have quantitative score or metric that measures people risk levels.BACKGROUND India is People-centric. In a global context; manpower outsourcing comes to India andhas to be a part of their Global Solution. All companies rely on efficient, honest and effective people to grow and create businessvalue People risk management goes beyond hiring good people and carrying out annualperformance evaluation.
  8. 8. 8The People Risk LandscapePeople Actions CostsEmployeesSuppliersCustomersTEMPSCatering StaffHousekeepingSecurity StaffDriversGhost EmployeesOrder AcceptanceProcurementWrong VendorWrong HiringPoor DecisionsDirect OR IndirectFixed OR VariableLiable for LitigationNegligenceGraft (CORRUPTION)CartelBehaviouralNot Insured100% Revenue LossIncreased CostLower ProfitsHigh Risk BehavourStopped LearningEgo – Alpha-MaleLong term consequencePersonal DebtGreedClinical Problem(s)No Succession PlanningPoor Due-DiligenceObsolescenceRe-work & Waste
  9. 9. 9How People’s ACTIONS increases or decreases risks EVERY Decision that a person takes affects Revenue, Collection, Expenses, Payables, projector ultimately the bottom-line of the company. Negligence OR wanton delay adds to inefficiencies, project delays, increased cycle times,lower customer or supplier satisfaction and can even jeopardize the Transaction Once a thief always a thief Failure to properly verify a cheque payment for a large sum. Misbehavior with colleagues Writing degrading emails about companies to external parties News and print news about employees due to their personal lifestyle, behaviorAll such behaviors are noted by management, employees warned or a note made in theirpersonal files. But no tracking taken to consolidate this information, see an overall riskscore of that each employee or at the company level.Decision making delays, process inefficiencies, bad leadership all require some quantification andaggregation to highlight your STAR performing employees and the bad ones.
  10. 10. 10Bottom Up Approach to People Risk ManagementCompany LevelRisk ScoreBusinessLine 1BehavioralPerformanceEvaluationSupervisorAssessmentActionsIncidentReportsProfitabilityparametersBusinesstargetsBusinessLine 2BehavioralPerformanceEvaluationSupervisorAssessmentActionsIncidentReportsOther inputsourcesOtherAggregationCategoryOthersources ofinputsEntityLevelHR DeptRiskSee examples on next slide
  11. 11. 11People Risk Management – Other Inputs to the Model HR Dept Inputs Skills set gap, succession planning, outstanding jobs unfilled. All HR inputs can be considered byPRAY to model some level of risk score at entity level. Recruitment Verification Results of internal, external verification, due diligence Risk Register Inventory of known risks relating to people risk. Aggregate score of company wide HR Riskregister Incident Reporting and Issues Management Database Responsible for how much of financial losses, number of events by the persons, all incidentswith evidence support. Audio, Video, Documents etc Performance Appraisal System Add risk elements to existing Systems, Methods & Practice Reporting System Predictive and Pre-empts. Real-time Alerts. Yesterday, Last-week, Last-month, Last-quarter andLast-year knowledge. Why? Who? What for?
  12. 12. 12Examples of Parameters for modeling people riskBeyond Working-Hour FactorsInvolving SelfHigh-Risk Hobbies; Alpha; AggressiveGambling; SpeculationDrinking; DrugsGreedyOpposite Sex IssuesBeliefs such as Faith/ReligionInvolving FamilyEmotional PressuresFinancial PressureDysfunctional FactorsInvolving OthersBad companyRisk RatingTrack-RecordLitigation - Legal Action Risk Above are just some of the hundreds of parameters and inputs that re used to model people risk score. All parameters can be customized s per client requirement, or can be easily configured (ON/OFF) bycompany’s administrator. Rating weights and score can be configured in consultation with company management so that importantfactors are given more weightage and thus arriving at an accurate risk indicator
  13. 13. 13OUTSOURCING
  14. 14. 14Outsourcing Activity - Detailed Checklist to monitor RisksSr. No. Checklist Yes/No Risk Covered RemarksA General Guidelines-1Ensure completion of this checklist for all outsourcing contracts within RBI scope ofoutsourced arrangements.Compliance andOperational Risk2Ensure appropriate management structure/ appointment of an outsourcing coordinatorwithin Bank/department to oversee the outsourcing arrangement process from start to endManagement risk3If outsourcing is a regular activity, build and maintain a database of potential serviceproviders to avoid single vendor dependency Concentration risk4Exhaustive list of outsourced arrangements with relevant details like - name of the vendor,nature of activity outsourced, name of department utilizing services of vendor, start and enddates of contracts, Bank coordinator name/ Outsourcing relationship manager, Vendorcoordinator name, value of contract Compliance risk5Ensure that there are no conflicting process notes, circulars etc prepared by the BusinessUnit that conflict with Banks Outsourcing Policy, other process notes, procedures withrespect to outsourcing. Compliance riskB Decision making process -6Business Unit should do adequate research to support the business case for outsourcingStrategic risk7Documentation of outsourcing proposal/business case and sign-off from all concerned onCost Benefit Anaylsis, other tangible and intangible benefits arising from the arrangement,vendor selection criterias Management riskMANAGING OUTSOURCING RISKOutsourced Activity:Business Unit:
  15. 15. 15 15Outsourcing of Financial Services - Monitoring and Review RBI Guidelines -Outsourcing of Financial Services by banks – RBI/2006/167 DBOD.NO.BP. 40/ 21.04.158/ 2006-07 dated November3, 2006 Due due diligence, in relation to outsourcing, should consider all relevant laws In considering or renewing an outsourcing arrangement, appropriate due diligence should beperformed to assess the capability of the service provider to comply with obligations in theoutsourcing agreement. Due diligence should take into consideration qualitative andquantitative, financial, operational and reputational factors A central record of all material outsourcing should be maintained to facilitate Board/SeniorManagement review Half yearly reviews of material Outsourcing be placed before the Board Regular audits to assess the adequacy of the risk management practices adopted inoverseeing and managing the outsourcing arrangement Banks should, at least on an annual basis, review the financial and operational condition ofALL the service provider to assess its ability to continue to meet its outsourcing obligations.Such due diligence reviews, should highlight any deterioration or breach in performancestandards, confidentiality and security, and in business continuity preparedness.
  16. 16. 16Knowledge Management ProgramProblem StatementHigh attrition rate means that exiting employees and entering employees upset theenvironment as follows: Exiting employees take critical and confidential data New employees take significant time to learn the process Background checks become time consuming given the large volume of recruitments Data access controls may be absent Work flows and user guides are not availableRiskpro Solution Comprehensive review of requirements and establish a proper Knowledge ManagementProgram Implement Desktop instructions, user guides so that new employees can start off quicklyand minimize mistakes Proper access control and archival of digital data in secure folders Tool enablers to manage the recruitment, background verificationEXAMPLE OFFERING
  17. 17. 17
  18. 18. 18Riskpro Clients Our Clients*Any trademarks or logos used throughout this presentation are the property of their respective ownersBanking/InsuranceCorporateMNCBankingIntlConsultingIT / Others
  19. 19. 19Team Experiences Our Experiences*Any trademarks or logos used throughout this presentation are the property of their respective ownersOur team members have worked at world class Companies
  20. 20. 20RESUMES – Our team Co-Founder - Riskpro CA, CPA, MBA-Finance (USA), FRM (GARP) Over 10 years international experience – 6 years in Bahrain and 4 years USA 15 years exp in risk management consulting and internal audits, Specialization inOperational Risk, Basel II, Sox and Control design Worked for Ernst & Young (Bahrain), Arab Investment Company (Bahrain),Navigant Consulting(USA), Kotak Mahindra Bank (India) and Credit Suisse(India) Sox Compliance project for Fannie Mae, USA ( $900+ Billion Mortgage Company)ManojJain Co- Founder - Riskpro CA (India), MBA (Netherlands), CIA (USA) Over 15 years of extensive internal and external audit experience in India andabroad. Worked with KPMG United Arab Emirates, PKF South Africa, Ernst and YoungKuwait, Deloitte Netherlands and KPMG India. Worked with clients in a wide variety of industries and countries including trading,retail and consumer goods, NGO, manufacturing and banking and finance. Majorclients include banks, investment companies, manufacturing organizations,aviation etc.RahulBhanCredentials
  21. 21. 21RESUMES - Our team Co-Founder - Riskpro PGD (Electrical & Electronics & Computer Programming) 30 years of experience in Information & Communications Technology (ICT) Solutionsfor Retail, Garments, Manufacturing, Services Industries. Has created Companies, Divisions, Products, Brands, Teams & Markets. Consulting in Business, Technology, Marketing & Sales & Strategic Planning. Advisory, Training, Workshops & Implementation in Systems Thinking, SystemsModeling & Balanced Scorecard Worked with TIFR, Mahindra, Ambience, Communico-Graphique & Ionidea Inc, USA,CasperAbrahamCredentials Sr Vice President – Risk Management MBA, PDFM,NSE-NCFM, PMP, CSSGB,ISO 9001:2000 I.A,GARP-FBR, ITILV3,CPP-BPM Professional with 17 years of rich experience into diverse Consumer finance/ Lendingoperations ,Risk Management,BPMS, Consumer Banking, NBFC, Management Consulting &Housing finance in BFSI industry having successfully led key business strategicengagements across multi-product environment in APAC, Australia and US regions. Worked with GE, ABN AMRO Bank, Citigroup, Accenture, Deutsche Postbank Highly skilled and expert Trainer in Risk areas across Credit, Fraud, Operational, CorporateRisk management. Specializes in Fraud Control, AML/KYC Compliance ,QA ,ERM and Regulatory governance.HemantSeigell
  22. 22. 22RESUMES - Our team Head - Insurance Risk Advisory services, Associate of Indian Institute of Insurance Licensed Category A Insurance surveyor 26 years of experience in Insurance advisory services, Loss adjusting for largecorporates,Claims management. Has assessed more than 4500 high value insurance claims across various industrysectors. Risk management inspection Valuations of fixed assets for insurance purpose.R.GuptaCredentials Head - Human Capital Management Chartered Accountant, Lead Assessor ISO 9000, Six Sigma Trained, Trained on SituationalLeadership, Trained on interviewing skills and Whole Message Model. Over two decades of international, multi-cultural experience in finance and human resourcesviz. internal audit, accounting operations, accounting process review & re-designing, riskmanagement, business solutioning, six sigma projects, talent acquisition, talent retention,organization design/redesigning, compensation and appraisal processing, employee andcustomer satisfaction surveys, knowledge management and finance services. Worked with Citicorp/MGF, India Glycol, Delphi, American Express India, American ExpressUSA, Fidelity International and Macquarie Global Finance Services India.NileshBhatia
  23. 23. 23RESUMES - Our team Head – Taxation Risk Advisory B.Com, FCA Senior Partner with 48 year old Delhi based Chartered Accountant firm, Mehrotraand Mehrotra Over 19 years of experience in the field of Audit, Taxation, Company law matters. Major clients served are NTPC, BHEL, Bank of India, PNB, Airport Authority ofIndia etc.RajeshJhalaniCredentialsPresident – Banking & Financial Services A senior researcher in Applied Mathematics leading to Ph.D after MSc (Mathematics),CWA, CAIIB Combined experience of 25+ years in corporate banking, risk management,international trade finance, development of risk rating models, project finance, creditmonitoring and NPA management Since 2006 conducting open / in-house training on the above domains to all Toppublic/ new and old private sector banks, top MNC banks (India and abroad), leadingNBFCs and corporates in manufacturing and financial services space; Worked on IFC(World Bank) funded projects for MSMEs in India and abroad Worked for Bank of Baroda and ICICI Bank – bestowed Top Performer Awardcontinuously two years during his tenure; widely travelled abroad for businessrelations, seminars, offering training, investor meetings, NYSE listing and forprocesses involving establishment of representative Office in USASivaramakrishnan
  24. 24. 24Executive Vice President – Risk Management ( Banking & Financial Services) A hands-on banking professional {BSc (Mathematics), CAIIB} with considerabledomestic and international experience An aggregate experience of 24+ years across industry, mainly BFSI in severalfunctional areas including Retail and Commercial Banking, Corporate Lending, teammember of the Business Process Re-Engineering project (BPR); conceptualizing andsetting up shared services centres for centralized operations for the Bank in India. Management through ERM framework overseeing all key areas of the businessthrough various Operational Risk tools like KRI / RCSA matrices. Managing of majorproject implementation of Basel II and Compliance risk framework Directing, reviewing and advising Board of Directors on various compliance issues andrepresenting the bank to the Central Bank regulatory offices. Worked for ANZ Grindlays Bank, Standard Chartered, Bahraini Saudi Bank and DubaiHoldings ( subsidiary)KashiBanerjeeRESUMES - Our team CredentialsConsultant – Information Security & IT Governance LLB, CA, CISA, CWA, CS, CFE and others Over 15 years of experience in the field of Audit, Taxation, Investigations. Specializing in the field of Systems Audit, Cybrex Audit, Computer CrimeInvestigations, IS Forensics International Committee Member of Governmental and Regulatory AgenciesBoard and Academic Relations Committee of ISACA, USAAnjayAgarwal
  25. 25. 25Executive Vice President – Risk Management ( Banking & Financial Services) Professional Risk Manager with considerable domestic and international experience An aggregate experience of 30 + years across industry, mainly Banking in several functional areasincluding Wholesale Credit Risk, Operational Risk, Trade Finance , Retail Banking and Islamic FinancialServices. Track record of setting up of excellence in the set-up, and management of credit and operational risk,compliance and credit administration functions in retail, commercial , Islamic Banking and offshore bankingentities in the Middle East. Key strength includes Corporate Credits, Risk Management in IT, implementation of Risk Managementmodule in core banking Bank’s Policies, procedures, Country Risk. Played an active role in 3 core bankingsoftware implementations Worked for a Private Sector Bank in India, ABN AMRO Bank, Bahrain, Bank Muscat Bahrain and BMI BankBahrain as AGM Risk Management.VijayanGovindarajanRESUMES - Our team Credentials Specialist Risk Consultant – ERP & IT Compliance SAP Certified, MBA (Finance), SAP Security trained (from SAP India), SAP GRC Access Controls trained(from SAP India) Over 7 years of experience working in the area of ERP/IT Risk advisory, primarily focusing on SAP, for‘Fortune 500’ clients in around 8 countries including US, UK, UAE, Hong Kong, etc Specializes in SAP Risk & Controls Advisory, SAP Business Process Controls Audit, SAP Security &Segregation of Duties Control Audit, ERP Trainings, Strong Industry experiences ranging from Beverages, Insurance, Energy, FMCG, Pharmaceutical, Retail,Telecommunication to IT Services Worked for risk advisory teams of reputed organizations like Ernst & Young, EXL ServicesGouravLadha
  26. 26. 26RESUMES - Our team Credentials Vice President & Head – IT Risk Advisory Over 14+ Years of Experience in Information Security and Risk Management & CISMcertified Headed the Global Information Security team of Daimler (Mercedes-Benz) Worldwide atBangalore for 9 years, previously worked at organization like Wipro, Bangalore Labs Multi-sector experience including Banking, Insurance, Finance, Energy, Manufacturing,Retail, Hi-Tech & Telecom, and Automobile Well known Ethical hacker: Was featured in BusinessWorld Magazine in an article aboutleading ethical hackers in India and published several articles in Print and Online Media Rich experience in Information Security Audits across Corporations, 3rd Party Suppliers, JointVentures across several countries in the world including US, UK, China, GermanyAashishShrivastavRavikiranBhandari Vice President – Legal Risk Advisory B.B.A. LL.B. (Hons.) About half a decade experience in legal services to client’s with respect to Contractand Commercial Laws, Joint Ventures, Inbound & Outbound Investments, PrivateEquity Investment Transactions, Real Estate & Infrastructure, Energy and GeneralCorporate. Have advised various social enterprises and start ups in setting up business inIndia. Worked for the leading law firms of India such as FoxMandal Little.
  27. 27. 27RESUMES - Our team CredentialsPhanindraPrakash Vice President – Riskpro India FCA [India], ACMA [India], CFE [USA], CertIFRS [UK] Over 16 years of extensive consulting experience which includes financial & systems audit,process transformation, implementation of internal controls, SOX compliance, fraud audits& due diligence, US-India taxation Engaged in consulting roles as trusted advisor to finance, internal audit and informationtechnology executives of multiple Fortune 1000 companies with project sites in US,Canada, Europe & Asia Worked with E&Y and Deloitte Consulting in USA Some of the major clients served internationally are GE Capital, UBS, McKesson, Eaton,Imation, Albertsons, EVP and Head – Telecom Risk Advisory M.Tech, IIT Kharagpur, India; IES; Doctoral study, research and teaching in LinkopingUniversity/Sweden; Lead Auditor (BVQI). Over 30 years on International experience in networks and mobile Handsets from topglobal companies /institutes like ISRO, Ericsson, Nokia, Nokia Siemens Networks andbased mostly in its head quarter locations in India, EU, USA. Expertise: Setting up capability, behaviour, culture in turning Risk, Quality, Innovation forcompetitive advantage, customer delight and sustainability; key skill sets are Engagement,Handholding, Coaching, Mentoring and lot of best practices, benchmarking/standards likeCMMI, TL9000, Six Sigma, ISO, SAS 70 etc.AsokSit
  28. 28. 28RESUMES - Our team CredentialsSiddharthaGhosh Executive Vice President – Riskpro India CPA (USA), ACA, ACS, Grad CWA (India), MBA (USA), Associate ICPAS (Singapore) Over 25 years of extensive audit and industry experience which includes 19 years withRolls-Royce India Pvt Ltd at New Delhi and its associate and parent companies of Rolls-Royce in UK, USA and Singapore in all aspects of Finance, Taxation, Audit, Banking, Legal,Company Secretarial, Statutory compliances and due diligence, Internal Control, ESOP,Budgets, Cashflows, Forecasts, MIS Reporting, HR, Expatriate & Office Administration,Payroll, IT, Retirement Funds Administration, Shared Services, Project Accounts, etc. Worked with Price Waterhouse Coopers for 4 years with reputed MNCs, banks, Indiancorporate houses Worked with McNally Bharat Engineering Company Ltd for 4 yearsPritiTawari Vice President – Riskpro India B. Com, ACA, Dip. IFRS Over 6 years of extensive audit and industry experience in all aspects of Finance, Taxation,Audit, Legal, Company Secretarial, Statutory compliances and due diligence, InternalControl, Budgets, Cash flows, Forecasts, MIS Reporting, HR, Expatriate & OfficeAdministration, Payroll, IT, Project Accounts, etc. Worked with Price Waterhouse Coopers for 3 years in audit & assurance for reputedMNCs, Indian corporate houses. Engage in own practice since 2010 specialize in outsourcing of finance department in midsize MNCs and consultation in Indirect Taxes and Management Reporting
  29. 29. 29RESUMES - Our team CredentialsManojKumarSenior Vice PresidentCAIIB20 Years of hard core banking experience in India’s most reputed banksacross wide functional areas.Worked with Central Bank of India, ICICI Bank, HDFC Bank, and AxisBank as Asst Vice President, Cluster Head, and Branch Head.Areas of expertise are Financial Risk Management, NPA-Credit-DebtManagement, Asset Reconstruction, Project Finance, and others.Accomplished several achievements in the functional areas of banking.
  30. 30. 30 Specialist Risk Consultant – Business Continuity Founder and 15-year Chairman of Survive, the first international user group for BusinessContinuity professionals Founding director and first Fellow of the Business Continuity Institute Over 25 years international consulting expertise in Risk, Crisis, Emergency, Incident, andBusiness Continuity and ICT Disaster Recovery Management Multi-sector experience including Banking, Insurance, Finance, Oil, Gas, Energy,Manufacturing, Retail, Hi-Tech & Telecom Western Press Award for services to business, 1994; BCI/CIR nomination forlifetime achievement in BC, 1999, London; inducted into BC Hall of Fame by CPM magazine,2004, Washington DC.AndrewHilesRESUMES - PARTNERSHIPS Specialist Risk Consultant – Enterprise Risk Management Highly skilled risk and insurance professional with 25 years of experience designing,developing and implementing large, global corporate risk management programs for Fortune500 firms. Principal Consultant and Founder - Excellence in Risk Management, LLC. (Texas, USA) Co-founder and EVP, Professional Services, rPM3 Solutions, LLC (Maryland, USA). Past experiences include Head of Global Risk Management for USAA, PepsiCo/TriconGlobal and American National Red Cross Additional risk and insurance experience at Verizon Corp,. Marsh USA and Liberty MutualInsurance Co. 2004 Risk Manager of the Year – 2007 recipient of the Alexander Hamilton Award for“Excellence in ERM” (at USAA) – former President, Risk and Insurance ManagementSociety, Inc.ChrisE.Mandel
  31. 31. 31Key ContactsCorporate Mumbai Delhi BangaloreRiskpro India Ventures (P)Limitedinfo@riskpro.inwww.riskpro.inF 186, Sarita ViharNew Delhi 110076Manoj JainDirectorM- 98337 67114manoj.jain@riskpro.inShriram GokteEVP - Risk ManagementM- 98209 94063shriram.gokte@riskpro.inSivaramakrishnanPresident – Banking & FSM- 98690 19311smaran.iyer@riskpro.inRahul BhanDirectorM- 99680 05042rahul.bhan@riskpro.inHemant SeigellSVP – Risk ManagementM- 99536 97905hemant.seigell@riskpro.inCasper AbrahamDirectorM- 98450 61870casper.abraham@riskpro.inVijayan GovindarajanEVP – Risk ManagementM- 99166 63652vijayan.govindarajan@riskpro.inRavikiran Bhandari VP – ITRisk AdvisoryM- 99001 69562ravikiran.bhandari@riskpro.inGhaziabad / Noida Chennai Kolkata GurgaonSiddhartha GhoshEVP - FinanceM- 9810058072Siddhartha.Ghosh@riskpro.inR Gupta - Insurance RiskM- 98101 07387R. MuralidharanEVP – Risk ManagementM- 95660 77326murali@riskpro.inKashi BanerjeeEVP – Risk ManagementM- 98304 75375kashi.banerjee@riskpro.inNilesh BhatiaHead – Human Capital Mgt.M- 98182 93434nilesh.bhatia@riskpro.inAsok SitEVP – Telecom Risk AdvisoryM- 98105 03463asok.sit@riskpro.inPune Salem Ahmedabad Hyderabad / AgraM.L. JainPrincipal – Strategy RiskM- 98220 11987mljain@riskpro.inPriti TawariM- 9011054085ChandrasekeranRecruitment franchiseeM – 94435 99132Manoj KumarM – 98983 65320Maulik ManakiwalaM – 98256 40046Gourav LadhaPhanindra Prakash (Hyderabad)Member FirmM- 95500 61616Alok Kumar Agarwal (Agra)Member FirmM- 99971 65253