Wipro is a global IT services company that has undergone significant organizational changes to adapt to its changing business environment. It restructured its IT business to improve client centricity and responsiveness by decentralizing decision making. Wipro has also implemented a Six Sigma program to improve quality and reduced costs. It focuses on developing its people and uses strategies like incubation of new services, globalization of delivery locations, and focusing on key customer accounts to drive growth.

39. ROBUST BUSINESS MODEL

42. Wipro Strategy 1. Incubation : Investing Early for Strong Future

45. Wipro Strategy 3. Adaptation : Innovative Delivery Methodology

46. Wipro Strategy 3. Adaptation : Performance And Capital Efficiency -“PACE” A set of service offerings from Wipro address key requirements of companies in this downturn – capes and opex reduction. These offerings are focused on four areas – IT savings, IT rationalization, and post merger IT integration – which are the top priorities for companies today. Each offering leverages the full breadth of Wipro's capabilities from consulting , App Dev and maintenance , infrastructure , data centers and BPO. These services incorporate emerging technology innovation in cloud computing , grid computing. Green IT, and SaaS. In addition , these services are also offered with service contextual business models like outcome based pricing, shared benefit pricing, capital cost variablization. And SaaS.

48. Wipro Strategy : 4.Game Changers Addressing Shifts in Business Environment Consulting

50. Wipro Strategy: 4. Game Changers : Addressing Shifts in Business Environment

52. Wipro Strategy : 5. Account Focus Customer Focused Strategy Customer Size Distribution*

54. Wipro Differentiators R&D Leadership Leadership in R&D business

55. Wipro Differentiators India & Middle East

56. Wipro Differentiators Global TOS

57. Performance Highlights IT Services

58. IT Services – Highlights for the Quarter & Year ended March 31, 2009

59. IT Services Business Strength of De-Risked Business Model

60. Wipro Consumer Care and Lighting (WCCL)

61. Wipro Infrastructure Engineering (WIN)

62. FIGURE 1: CHANGING DISTRIBUTION OF WORKFORCE

63. Baby boomers comprise 46% of the US workforce and by 2010 their retirements will start adversely impacting organizations by creating a knowledge vacuum. This will be particularly true for old-economy companies. An aging workforce - not a new issue for the railroad industry - has been exacerbated by the widespread cost-cutting efforts of the past decade. The Railway Association of Canada reports that the North American railroad sector slashed 50,000 jobs in the last ten years. Union agreements most impacted younger workers creating concerns over the future of the industry. Canada Pacific Railway, in particular, will face a crunch earlier than most as one-fifth of its employees will retire over the next five years. Railroad organizations need to acknowledge and prepare for the business impact of changing workforce demographics.

64. FIG 2: NO. OF IT GRADUATES IN INDIA Here we can see that the number of IT graduates is increasing day by day in WIPRO. This implies that the innovation level is very high in this organization and which can be revealed from its share in GDP and the growth rate in the market.

65. FIG 3: Revenues from domestic and export (in USD billion) MARKET SIZE:

66. FIG 4: Contribution of IT industry to Indian GDP

67. FIG 5: Indian IT industry Revenue Break-up by Country

68. FIG 6: Indian IT industry Revenue Break-up by company

69. FIG 8: Break up of Total Global IT Spending.

70. FIG 9: R&D Spending of IT majors.

71. FIG 10:VOTING STRENGTH IN WIPRO

72. Indian IT market is dominated by a few large companies with presence of a number of small and medium companies. IT industry is largely dependent on Banking and financial industry. With the decline in these sectors, the revenue from these is expected to decline, hurting the bottom-line of IT majors. This calls for exploring new verticals. The Americas and Europe continue to be the key markets for the Indian IT- sector. Its expend a handy amount of money in R&D sector.Yet its share is very less and it should invest more and more in this sector as it is directly related to the profit.

75. QUES 1 ) Do you think leadership is going to help company in future ?

76. QUES 2) Can more changes in the Wipro top management leads Wipro to top of its industry ?

77. QUES 3) Do employees feel empowered in Wipro ?

78. QUES 4) Do you feel the companies internal image is consistent with its external one ?

79. QUES 5) Can change in management reduce attrition rate in Wipro?

80. QUES 6) Should ethical issues be consider during change in management ?

81. QUES7) Can changes in work environment of Wipro leads to better productivity ?

82. QUES8) Do you think Six Sigma approach by Wipro has helped in Improving the quality of` the organization ?

83. QUES9) Are leaders and managers successful at organizational changes ?

84. QUES 10) Do change plays a important role to enhance the organizational performance ?

85. QUES11) Is the work culture conducive for the working of the employees in organization ?

86. QUES12) Is competitors strategy to be considered while formulating the change in management policies ?

87. QUES13) Can change in brand name like Wipro is possible ?

88. QUES14) How far do you think that decentralization of power can lead to Better functioning in the organization?

89. QUES 15) Rank the following factors of change according to their contribution leads to the success of Wipro?