This topic is about Software Quality Management in Wipro company and case tools . This is very interesting topic about Wipro company in Software Engineering course .

1. SOFTWARE ENGINEERING
Done by
K.S.Jothika(19ifte063)
T.G.Preethi(19ifte073)

2. CONTENT
Introduction
Software quality
management
Case tools
Conclusion

3. Introduction:
Wipro is an Indian multinational company that provides information technology,
and business processes.
Aim:
★ The company aims to be among the best IT companies in India and the world.
★ Its goals also include being the first choice among customers and employees.
Qualitypolicy:
Wipro’s quality policy states that their global view and that of their customers determine their
quality.
They focus primarily on continual and consistent improvements to achieve operational and
organizational excellence.

4. Mission:
“Wipro Mission is the quality ( Achieving through six sigma)”
Vision:
“To serve customers with integrity through innovative ,value for money solutions by applying
day after day”.
Example :
Product : Vegetable Oil (Wipro consumer care and lighting)
Standard : ISO 14001

5. Advantages :
● Global R & D Facility.
● Delivery Capabilities & Client satisfaction
● Technological partnership with other software companies
● MEGA Partnership-Cisco , EMC , Microsoft , Oracle and SAP
Disadvantages:
● Low operating margin of the other group companies.
● Clients not trusting the capabilities of Indian Software Cos.
● Free floating stock was very less during this pandemic time.

6. NAME : K.S.JOTHIKA
REG.NO: 19IFTE063
Wipro infrastructure quality assurance :
• Infra quality assurance delivers actionable feedback on the business risk associated in the
environment to the right stakeholder at the right time and ensures assured quality
• Wipro iQA has well defined methodology for infra testing and provides an assurance for
underlying application runtime
• Their services ensure a reliable and robust environment for business critical applications and
will deliver the performance , speed and user experience required for embracing digital
transformation

7. Wipro total quality framework:
 At Wipro, quality has always been customer
oriented
 Wipro aligns with industry best practices and
internationally renowned standards like
international standard organization 9001, CMM
, P-CMM , Six sigma methodologies and telecom
9000 standard
 At Wipro , people and technology are
integrated to enable the effective
implementation of IT strategies and solutions ,
which can be customized to individual
customer needs and delivered with consistency

8. Evolutionof sixsigmaat Wipro:
 Wipro is the first Indian company to adapt six sigma
 Six sigma at Wipro simply means measure of quality that strives for near perfection
Implementationof totalqualityframeworkat Wipro:
 For developing new Processes
 For existing new Processes
 For reengineering
Wiprofollowingsomeprocessto implementsixsigma:
 Definition process
 Automating process
 Process improvement
 Technology interventions

9. Salient features of Wipro’s quality program:
 Most mature Six Sigma program in the industry - Ensures that 91% of its projects are completed on
schedule, much above the industry average of 55%
 World's first company to be awarded PCMM Level 5 and CMMi Level 5
 World's first SEI CMM ver 1.1 Level 5 software services company
 Defect prevention - Post release defect rates at less than 0.2 per KLOC, amongst the lowest in the
industry
 Cycle time reduction due to lower rework rate
 Cost of failure avoidance and high project visibility

10. Benefits :
 Improving performance through a precise
quantitative understanding of the customers
requirements thereby bringing in customer focus
 Improving the effectiveness in upstream processes
of the software development life cycle by defect
reduction
 Waste elimination and increased productivity upto
35%

11. CASE TOOLS:
CASE TOOLS are a set of software application programs , which are
used to automate SDLC activities.
Clients of Wipro company :
 Adobe
 Amazon Web services
 Cisco
 DataStax
 Industrial Internet Consortium
 Microsoft
 ThingWorx

12. Diagramtool :
Microsoft Visio at Wipro
 MicrosoftVisio is the best example for
designing tools which is used inWipro
company
 Best for creating professional diagrams like
floor plan , engineering designs , flow charts
and org charts
 In this a team can work on a diagram at the
same time

13. Process modelling tools:
 There are three keys of process modelling : Process
design , Process Execution , Continuous improvement
 Process design : standardization , Goal alignment ,
Customization , Confluence of interaction , Collaboration ,
Repositories , End user Empowerment
 Process Execution : Non invasive , Last mile execution ,
Deployment
 Continuous improvement : Project management ,
Dashboards and Reporting
Business Process Modelling at Wipro

14. Project management tools :
Microsoft Project which is client of
company
 Microsoft Project is a flexible portfolio
management tool (PPM) with on-premise
and cloud-based options.
 This software is designed to streamline
resource, portfolio and project management
by organizing and keeping a tab of your
projects, incorporating everyday tasks and
inclusive direction.
 Through Office 365, this platform can be
delivered online. Currently, this business
management tool is used and accessed by
more than 20+ million users!

15. Documentationtools :
Adobe Robo Help
 Adobe Robo Help is used by industrial
professionals looking for great technical
content for their end users.
 This will help the readers in understanding the
basics of the program and enable to create
help files or documentation for various
technical communications

16. Analysis tools :
Microsoft BI
 It is an umbrella term for tools and services that
facilitate data ingestion , data storage , data
integration , data quality management and data
analysis and reporting.

Platform : Windows , Mac , Linux , Android , IOS

17. Prototype case tool :
 Choosing proto type tool, spending too much
time time deliberating a myriad of tools feels
wasteful since we haven’t ever started making
the thing.

There is no need to build out a fully functional
proto type that shows all the bells and whistles
when developers will duplicate all that work in
code

Communicating everything from flow to [pixel
animations and providing bite size proto types
that add to the developers understanding.
 Axure provides powerful prototyping
without the need for coding
 Just send a link and others can view
your project in a browser

18. NAME : T.G.PREETHI
REG.NO : 19IFTE073Configuration Management Tool :
• Wipro’s configuration Management and IT Automation practice
leverages partnerships with automation platforms .
Platform :
• Ansible , Chef , Puppet
• The practice provides
• A comprehensive set of design
• Consultancy
• Requirements
• Analysis
• Implementation
• Operations support

19. Advantage:
By automating repetitive tasks ,we ensure that clients minimize
errors , rapidly deploy critical applications and proactively manage
change .
Example : chef

20. Maintenance tools :
 Wipro’s asset maintenance management solution is an
Enterprise Asset Management (EAM) solution armed with
arcGIS and supported by the industrial Internet of things
tools .
 It is preventive rather reactive as it helps save time ,
money and resources and minimizes any production loss .
 It provides a large seamlessly integrated geospatial data
based visualization and analysis platform of the Enterprise

21. Change Control Tools :
 Both clients and consultants should treat change management
as a non - negotiable deliverable .
 If users do not adopt the new solution , even the most
flawlessly executed project will have failed .
 Identify the existing client capabilities .
 Create awareness early.
 Create a transition plan .
 Track user adoption .

22. QualityAssurancetools
 Software Quality Assurance (QA) delivery platform built on a foundation
of tools , accelerators , solutions , processes , IPs and best practices to
address the quality needs of traditional as well as Digital IT .
 The Assure NXT platform provides hyper- automation across the entire
QA life cycle, with specific solutions to address a particular problem
which is specific to a stage in the QA life cycle.
 Wipro assure NXT is easy to use and simplifies QA significantly while
increasing productivity through scientific and intelligent methods and
ensuring maximum test coverage.
 The ability of Wipro assure NXT to seamlessly integrate with
conventional and open source tools and COTS products makes it easier
to adopt and kick starts automation implementation in an engagement.

23. Design Tool :
 The researcher is in charge of understanding people’s needs,
desires, and fears, so we depend on our researchers’ ability to
be empathic yet analytical at the same time.
 These four tools make our lives easier by helping us collect,
codify, categorize, analyze, and interpret data from our
fieldwork.
 Conducting diary studies in people’s mother tongue
Example :
Whats app and Telegram

25. Quality at Wipro
 Most mature Six sigma program in the industry .
 World’s first company to be awarded PCMM Level 5 and SEI CMMi
Level 5 .
 World’s first SEI CMM ver 1.1 Level 5 software services company
.
 Defect Prevention : Post release defects at less than 0.2 per
KLOC ( amongst the lowest in the industry )
 The assurance that quality on your project will never be
compromised be it product , process or service quality .

26. Measure effectiveness of Quality Management system :
 As per Quality Plan
 In-process inspection
 Final product inspection
 Clear records - pass / fail
 External Inspection
 Review product nonconformities and customer
complaints
 Record results and discuss in management review

27. CONCLUSION
 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a
leading global information technology, consulting and
business process services company.
 A company recognized globally for its comprehensive
portfolio of services, strong commitment to sustainability
and good corporate citizenship, we have over 180,000
dedicated employees serving clients across six
continents.
 A company recognized globally for its comprehensive
portfolio of services, strong commitment to sustainability