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Forget St Valentine, Let’s
Report on Pipeline!
London MUG | 6th Feb 2024
© 2024 Adobe. All Rights Reserved. Adobe
Confidential.
Welcome to the London Marketo User Group (MUG)
Not signed up for Bevy? – Join our chapter and never miss out!
▪ Step 1: Navigate to https://mugs.marketo.com/london-mug/
▪ Step 2: Create an account using the email associated with your Adobe Marketo Engage Account
Once you’ve joined our chapter you’ll receive notifications and reminders about new events that the chapter has
posted!
© 2024 Adobe. All Rights Reserved. Adobe
Confidential.
Adobe Marketo Engage User Group House Rules
In order to ensure our MUGs stay user-focused and a
safe space for members of the Marketing Nation to learn,
network, and problem solve, we ask that all MUG
attendees follow these rules:
• No self-promotion or pitching of any kind is permitted
at MUG events
• Don’t contact people outside of the User Group without
their consent
• If MUG members share their use case at the User
Group, please don’t share that information without
their consent
© 2024 Adobe. All Rights Reserved. Adobe
Confidential.
This MUG Meeting is not being Recorded.
▪ To ensure that we are abiding by the MUG
Program Code of Conduct and to respect the
privacy of the content shared during today’s
session, we would like to inform all attendees that
this session will not be recorded.
▪ After the meeting concludes, if you have any
outstanding questions or missed a portion of the
content, please feel free to email us at
adele.miller@bazaarvoice.com or
Advocacy@adobe.com and we will do our best to
answer your questions.
Upcoming Opportunities for
Chapter Members
© 2024 Adobe. All Rights Reserved. Adobe
Confidential.
The Digital Experience Conference
March 26-28, 2024 | Las Vegas and online
March 25, 2024 | Preconference
Innovation and inspiration are just the beginning.
Uplevel your skills, spark inspiration, and make connections that empower you to drive experience-led growth.
Save $200 on an in-person pass when you sign up by Feb 13th
.
Sign up and save at summit.adobe.com
© 2024 Adobe. All Rights Reserved. Adobe
Confidential.
Upcoming webinar: “Person Scoring Mastery with Marketo Engage:
Localized Nuances in a Global Framework”
Thursday, January 18th | 4pm GMT | 8 am PST | 11 am EST
Join this “Learn from your peers” webinar as Marketo Engage Champion, Katja Keesom,
shares:
▪ Why local flexibility is important but cannot turn into the Wild West of person scoring
without control.
▪ How to set up a transparent and scalable person scoring model.
▪ The best way to implement this in Marketo Engage, allowing for local market flexibility
while keeping the model logical and consistent.
RSVP HERE
© 2024 Adobe. All Rights Reserved. Adobe
Confidential.
Upcoming User Group Meetings Calendar
RSVP HERE
DATE MUG CHAPTER FORMAT TOPIC
02-06 London MUG In Person Meeting RevOps Special | Forget St Valentine, let's Report on Pipeline!
02-06 North America Virtual MUG Virtual Meeting Elevate Your Marketing Ops: Expert Tips to Save You Time in 2024 (Part 2)
02-07 Marketo Measure User Group Virtual Meeting Marketo Measure User Group - February 7, 2024
02-07 New York MUG Virtual Meeting 'Ask Me Anything' with Inga Romanoff and Sandy Whiteman (Zoom)
02-07 Higher Education VMUG Virtual Meeting We Belong Together: Connecting Email Analytics and Web Data
02-08 Champion Office Hours MUG Virtual Meeting February 2024 Marketo Champion Office Hours
02-21 India Virtual MUG Virtual Meeting Deep Dive into Adobe Marketo Engage and CRM Integration
02-29 Paris MUG Virtual Meeting
Unlocking Marketo's Potential: Beyond Native Integrations - Virtual User
Group
Forget St. Valentine, Let’s
Talk about Pipeline!
Shivani Bhatt
Director, MarTech Architecture + Analytics
Cloudflare
© 2024 Adobe. All Rights Reserved. Adobe
Confidential.
What We’ll Cover Today
1. Intro
2. Why Pipeline?
3. Walk the Walk
4. Common Scenarios (Pitfalls)
5. Metrics + Marketo
6. Q&A
© 2024 Adobe. All Rights Reserved. Adobe
Confidential.
Imagine this scenario.
© 2024 Adobe. All Rights Reserved. Adobe
Confidential.
What’s at stake?
Credibility
Influence
Partnership
© 2024 Adobe. All Rights Reserved. Adobe
Confidential.
Why Pipeline?
Metrics Actions
© 2024 Adobe. All Rights Reserved. Adobe
Confidential.
Walk the Walk
How is it measured?
How is it modeled?
What are the different types of pipeline?
© 2024 Adobe. All Rights Reserved. Adobe
Confidential.
Your Pipeline Glossary
Pipeline is measured by…
1
Source Pipeline $ Pipeline #
Marketing $4M 4
Sales $2M 4
Partner $2M 2
TOTAL $8M 10
© 2024 Adobe. All Rights Reserved. Adobe
Confidential.
Your Pipeline Glossary
Pipeline is modeled by
2
Source Pipeline $ Pipeline # ACV*
Marketing $4M 4 AT CLOSE
Sales $2M 4 AT CLOSE
Partner $2M 2 AT CLOSE
TOTAL $8M 10 AT CLOSE
© 2024 Adobe. All Rights Reserved. Adobe
Confidential.
Your Pipeline Glossary
Different kinds of pipeline
3
In-quarter
create
Out-quarter
create
Geos, sources
© 2024 Adobe. All Rights Reserved. Adobe
Confidential.
Common Pitfalls
Too much
detail
Wrong Metric
Right
Question
Right metric
Wrong
audience
© 2024 Adobe. All Rights Reserved. Adobe
Confidential.
What are the ‘right metrics’?
RevOps
Pipeline
Influence
MQLs
MQAs
*Revenue closed is also acceptable
© 2024 Adobe. All Rights Reserved. Adobe
Confidential.
What are the ‘right metrics’?
CMO
Pipeline
influence
MQLs
MQAs
© 2024 Adobe. All Rights Reserved. Adobe
Confidential.
What are the ‘right metrics’?
Practioner
Pipeline
influence
MQLs
MQAs
© 2024 Adobe. All Rights Reserved. Adobe
Confidential.
How can Marketo set up support
Appropriate
Fields
Lifecycle /
constraints
Out-of-the-box
reports
© 2024 Adobe. All Rights Reserved. Adobe
Confidential.
Best practices
Set of blessed
reports
Start small,
iterate
Ask questions
© 2024 Adobe. All Rights Reserved. Adobe
Confidential.
Thank you & Questions
RevOps Special | Forget St Valentine, let's Report on Pipeline!

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RevOps Special | Forget St Valentine, let's Report on Pipeline!

  • 1. Forget St Valentine, Let’s Report on Pipeline! London MUG | 6th Feb 2024
  • 2. © 2024 Adobe. All Rights Reserved. Adobe Confidential. Welcome to the London Marketo User Group (MUG) Not signed up for Bevy? – Join our chapter and never miss out! ▪ Step 1: Navigate to https://mugs.marketo.com/london-mug/ ▪ Step 2: Create an account using the email associated with your Adobe Marketo Engage Account Once you’ve joined our chapter you’ll receive notifications and reminders about new events that the chapter has posted!
  • 3. © 2024 Adobe. All Rights Reserved. Adobe Confidential. Adobe Marketo Engage User Group House Rules In order to ensure our MUGs stay user-focused and a safe space for members of the Marketing Nation to learn, network, and problem solve, we ask that all MUG attendees follow these rules: • No self-promotion or pitching of any kind is permitted at MUG events • Don’t contact people outside of the User Group without their consent • If MUG members share their use case at the User Group, please don’t share that information without their consent
  • 4. © 2024 Adobe. All Rights Reserved. Adobe Confidential. This MUG Meeting is not being Recorded. ▪ To ensure that we are abiding by the MUG Program Code of Conduct and to respect the privacy of the content shared during today’s session, we would like to inform all attendees that this session will not be recorded. ▪ After the meeting concludes, if you have any outstanding questions or missed a portion of the content, please feel free to email us at adele.miller@bazaarvoice.com or Advocacy@adobe.com and we will do our best to answer your questions.
  • 5.
  • 7. © 2024 Adobe. All Rights Reserved. Adobe Confidential. The Digital Experience Conference March 26-28, 2024 | Las Vegas and online March 25, 2024 | Preconference Innovation and inspiration are just the beginning. Uplevel your skills, spark inspiration, and make connections that empower you to drive experience-led growth. Save $200 on an in-person pass when you sign up by Feb 13th . Sign up and save at summit.adobe.com
  • 8. © 2024 Adobe. All Rights Reserved. Adobe Confidential. Upcoming webinar: “Person Scoring Mastery with Marketo Engage: Localized Nuances in a Global Framework” Thursday, January 18th | 4pm GMT | 8 am PST | 11 am EST Join this “Learn from your peers” webinar as Marketo Engage Champion, Katja Keesom, shares: ▪ Why local flexibility is important but cannot turn into the Wild West of person scoring without control. ▪ How to set up a transparent and scalable person scoring model. ▪ The best way to implement this in Marketo Engage, allowing for local market flexibility while keeping the model logical and consistent. RSVP HERE
  • 9. © 2024 Adobe. All Rights Reserved. Adobe Confidential. Upcoming User Group Meetings Calendar RSVP HERE DATE MUG CHAPTER FORMAT TOPIC 02-06 London MUG In Person Meeting RevOps Special | Forget St Valentine, let's Report on Pipeline! 02-06 North America Virtual MUG Virtual Meeting Elevate Your Marketing Ops: Expert Tips to Save You Time in 2024 (Part 2) 02-07 Marketo Measure User Group Virtual Meeting Marketo Measure User Group - February 7, 2024 02-07 New York MUG Virtual Meeting 'Ask Me Anything' with Inga Romanoff and Sandy Whiteman (Zoom) 02-07 Higher Education VMUG Virtual Meeting We Belong Together: Connecting Email Analytics and Web Data 02-08 Champion Office Hours MUG Virtual Meeting February 2024 Marketo Champion Office Hours 02-21 India Virtual MUG Virtual Meeting Deep Dive into Adobe Marketo Engage and CRM Integration 02-29 Paris MUG Virtual Meeting Unlocking Marketo's Potential: Beyond Native Integrations - Virtual User Group
  • 10. Forget St. Valentine, Let’s Talk about Pipeline! Shivani Bhatt Director, MarTech Architecture + Analytics Cloudflare
  • 11. © 2024 Adobe. All Rights Reserved. Adobe Confidential. What We’ll Cover Today 1. Intro 2. Why Pipeline? 3. Walk the Walk 4. Common Scenarios (Pitfalls) 5. Metrics + Marketo 6. Q&A
  • 12. © 2024 Adobe. All Rights Reserved. Adobe Confidential. Imagine this scenario.
  • 13. © 2024 Adobe. All Rights Reserved. Adobe Confidential. What’s at stake? Credibility Influence Partnership
  • 14. © 2024 Adobe. All Rights Reserved. Adobe Confidential. Why Pipeline? Metrics Actions
  • 15. © 2024 Adobe. All Rights Reserved. Adobe Confidential. Walk the Walk How is it measured? How is it modeled? What are the different types of pipeline?
  • 16. © 2024 Adobe. All Rights Reserved. Adobe Confidential. Your Pipeline Glossary Pipeline is measured by… 1 Source Pipeline $ Pipeline # Marketing $4M 4 Sales $2M 4 Partner $2M 2 TOTAL $8M 10
  • 17. © 2024 Adobe. All Rights Reserved. Adobe Confidential. Your Pipeline Glossary Pipeline is modeled by 2 Source Pipeline $ Pipeline # ACV* Marketing $4M 4 AT CLOSE Sales $2M 4 AT CLOSE Partner $2M 2 AT CLOSE TOTAL $8M 10 AT CLOSE
  • 18. © 2024 Adobe. All Rights Reserved. Adobe Confidential. Your Pipeline Glossary Different kinds of pipeline 3 In-quarter create Out-quarter create Geos, sources
  • 19. © 2024 Adobe. All Rights Reserved. Adobe Confidential. Common Pitfalls Too much detail Wrong Metric Right Question Right metric Wrong audience
  • 20. © 2024 Adobe. All Rights Reserved. Adobe Confidential. What are the ‘right metrics’? RevOps Pipeline Influence MQLs MQAs *Revenue closed is also acceptable
  • 21. © 2024 Adobe. All Rights Reserved. Adobe Confidential. What are the ‘right metrics’? CMO Pipeline influence MQLs MQAs
  • 22. © 2024 Adobe. All Rights Reserved. Adobe Confidential. What are the ‘right metrics’? Practioner Pipeline influence MQLs MQAs
  • 23. © 2024 Adobe. All Rights Reserved. Adobe Confidential. How can Marketo set up support Appropriate Fields Lifecycle / constraints Out-of-the-box reports
  • 24. © 2024 Adobe. All Rights Reserved. Adobe Confidential. Best practices Set of blessed reports Start small, iterate Ask questions
  • 25. © 2024 Adobe. All Rights Reserved. Adobe Confidential. Thank you & Questions