Mary Zoller has over 13 years of experience managing residential rental properties in California. She has managed portfolios with over 75 and 400 properties, handling owner and tenant issues, property maintenance, and financial reporting. Her skills include property management software, strong communication, and the ability to improve processes and grow property portfolios. She holds a background in various office and project coordination roles, demonstrating adaptability to new positions and industries.

1. Mary Zoller
2738 Dayna Lane
Eugene, OR 97408
831-596-7052
Mary-zoller@sbcglobal.net
EMPLOYMENT HISTORY
Coast & Valley Rentals – Carmel, California 2012 – 2015
Assistant Property Manager
• Portfolio management of over 75 residential properties, 30+ Tenant Locater properties
• Management of owner, tenant, HOA expenses, and insurance requirements
• Property showings, thorough and detailed applicant vetting including credit reports
• Special research projects to assess variances and cost effective measures, streamlining
• Assist with relocation needs of private individuals, military personnel, and students
• Create and maintain advertising on multiple websites and in-office displays
Backus Properties – Salinas, California 2002 – 2012
Assistant Property Manager & Office Manager
• Assist with management of over 400 residential properties (single & multi-family)
including Section 8 tenants, and Lease Only rentals, new owner recruitment
• Property showings, applicant screenings, lease preparation and execution, legal
documentation, credit collections, met individualized needs of owners and tenants
• Process tenant security deposit refunds, legal documentation for evictions, credit
collections, special projects and correspondence
QUALIFICATIONS
• Thirteen years of Residential Property Management experience within Monterey County
and the Carmel, CA area submarket
• Management of owner, tenant, HOA Rules & Regulations, and vendor files including
tracking current insurance requirements
• Familiarity with Landlord/Tenant law
• Effective leasing representative, ability to bring in new clients
SKILLS & EXPERTISE
• Quality management of a broad portfolio of residential properties
• Strong organizational, administrative, and analytical skills
• Intermediate knowledge of Microsoft Office products
• Comprehensive knowledge of Property Boss software, PROMAS, and Tenant Pro
• Excellent interpersonal and communication skills – written and verbal
ACHIEVEMENTS
• Managed 50% growth of portfolio properties at Coast & Valley Rentals, Backus
Properties growth from 45 to 400 doors over 10 years

2. • Development of company procedures & practices, ongoing re-evaluation &
implementation, improved systems for responding to owners, tenants, and vendors
Mary Zoller
2738 Dayna Lane
Eugene, OR 97408
831-596-7052
Mary-zoller@sbcglobal.net
ADDITIONAL PREVIOUS WORK EXPERIENCE
• Multnomah County Medical Society Employed May, 1989 – May, 1990
Temporary Employment Division Part-time Temporary at various
4340 S.W. Kelly offices in the Portland Metro area.
Portland, OR 97201 Duties Appt. Scheduling, Secretary,
Bookkeeper, Dictation Transcription
Jobs were 3 – 5 weeks in duration
Northwest Urological Clinic Oregon Cardiology Clinic
2230 NW Pettygrove 2800 N. Vancouver Ave. #221
Portland, OR 97210 Portland, OR 97227
C. Edward Skeeters, M.D. (Urology)
6464 SW Borland Rd, Suite A1 Left to give birth and stay at home
Tualatin, OR 97062
• Good Samaritan Hospital Position: Anesthesia Dept.
1015 N.W. 22nd
Avenue Secretary
Portland, OR 97210 Employed: Oct., 1989 – May, 1990
Left to give birth and stay at
home
Duties: Billing of all anesthesia and medical supplies for surgery patients, filing for dept.,
keeping statistics, interfacing with surgery scheduling personnel and anesthesiologists,,
ordering office supplies, coding A/P bills.
• Good Samaritan Hospital Position: Audiology Dept.
1015 N.W. 22nd
Avenue Secretary
Portland, OR 97210 Employed: August, 1985 – Jan., 1989
Duties: Dept. A/P, patient billing for appointments and testing, ordering hearing aids,
batteries, dept. supplies, purchase orders, all dictation transcription from 5 audiologists
(patient chart notes, correspondence, ANSI Standards, Grants), appointment scheduling,
interaction with doctors, audiologists, patients, other departments of the hospital and the
Oregon Lion’s Sight & Hearing Foundation, the Vestibular Lab. Developed and
implemented the entire Department Procedures Manual. Created the logbook for ordering
hearing aids and other appliances and for cochlear implants.

3. -1-
Mary Zoller Additional Previous Work Experience cont’d.
Ryan Instruments Position: A/P Clerk
402 6th
Street So. Hired permanently after being
Kirkland, WA 98033 placed by a temporary agency
Employed: Feb., 1985 – July, 1985
Duties: Posting payments from national and international companies for long-haul
refrigeration recorders. Assist with debit, credit, transfer memos, and shipping notices.
Assist with weekly and monthly customer invoicing, customer statements, account
research and filing. I moved back to Portland.
• Alberici/Denver, Inc. Position: Project Coordinator
630 Strander Blvd. Employed: June, 1984 – Dec., 1984
Tukwila, WA Left when the Seattle operation was
completed and phased out.
Employed during construction of 3 Residence Inn Hotels in Bellevue, WA,
Tukwila, WA, and Portland, OR.
Duties: Writing change orders to sub-contractors, A/P, A/R, maintaining job files,
Created monthly Owner billings,, handled job close-out, typing of correspondence.
Responsible for interviewing and hiring secretary site personnel, interfacing with Denver
Main Office J. S. Alberici, site foremen and secretaries, ordering office supplies. Travelled
as necessary between the three job locations and Denver.
• Sports Trauma & Orthopedic Physical Therapy Position: Office Manager, Head
677 E. 12th
Street Receptionist
Suite #220 Employed: January, 1981 – June, 1984
Eugene, OR 97401 Relocated to the Seattle area
Duties: New office handling 20 physical therapy patients per day grew to approximately
55 patients per day and two office expansions. Implemented transfer of manual billing to
computerized billing for all patients and insurances, created patient chart sheets and
filing systems. Responsible for scheduling patients and therapists, handled all insurance
billing, Medicare, and private patient billings, all collections, A/P, A/R, and transcription
of dictation of chart notes and correspondence. Directly interfaced with the physical
therapists, aides, patients, our seven orthopedist partners, the hospital, NIKE athletes and
trainers, associated medical businesses, and interviewing and hiring of office assistants.
• Orthopedic & Fracture Clinic Position: X-Ray Dept. Secretary
677 E. 12th
Street Employed: March, 1979 – Jan., 1981
Suite # 210 Left to transfer over to affiliated
Eugene, OR 97401 Physical Therapy Office
Duties: Developed and filed all X-rays, maintained patient files, did all dept. dictation for
7 orthopedists, interns and 2 X-Ray technicians, patient billing for x-rays, responsible for
getting all x-rays to and from surgery twice daily, sending and requesting films to other

4. clinic offices, department phones, assisted technicians with specialized film procedures,
ordering department supplies. -2-