Candy Acosta has over 15 years of experience in human resources, interpreting, media production, and customer service. She has a Bachelor's degree in Journalism from the University of Nebraska-Lincoln and is bilingual in Spanish and English. Her resume highlights roles in human resources recruitment and interpreting services coordination at hospitals, associate production at a public broadcasting network, and management of concessions at a water park. She possesses strong communication, organizational, and customer service skills.

1. CANDY ARELI ACOSTA
16724 Juanita Dr. NE Apt. E101 Kenmore, WA 98028 712-898-2339 candy.acosta@gmail.com
EMPLOYMENT HISTORY
Human Resources Recruitment Coordinator, St. Luke’s Regional Medical Center, Sioux City, Iowa, 150 bed hospital.
December 2009 to August 2010.
• Posted job announcements on hospital’s web site, area newspapers and social media sites
• Screened job applicants, interviewed candidates and checked references
• Responded to inquiries from applicants
• Completed background checks on candidates
• Coordinated schedules and made travel arrangements for candidates
• Planned yearly employee recognition banquet for 300 guests
• Developed on-going database for new nursing graduates hiring pool
• Introduced social media sites as a tool for recruitment
• Updated recruitment marketing materials
• Helped update employee files
Interpreter Services Coordinator (Spanish/English), Mercy Medical Center-Sioux City, 240-bed hospital.
May 2005 to November 2009.
• Led 3 part-time employees and 2 part-time interns
• Interpreted for medical staff, patients and families under stressful situations
• Greeted patients and visitors with a smile and provided excellent customer service
• Helped patients with registrations, appointment scheduling, insurance verifications and financial assistance
• Answered telephone inquiries regarding billing and community services
• Coordinated interpreter and patient appointments
• Translated 200+ documents, including medical consents, in an accurate and timely manner
• Contributed to policy changes regarding interpreter proficiency testing, ethics and standards
• Implemented steps for obtaining interpreter services during non-emergency situations to reduce costs
Associate Producer, South Dakota Public Broadcasting, Vermillion, South Dakota.
December 2003 to May 2005.
• Produced five weekly, one-hour public affairs program
• Produced five segments for magazine series program
• Produced two debates between candidates for U.S. Congress and Senate
• Collaborated to produce nightly, 30-minute program on South Dakota Legislature and educational series
• Maintained knowledge of South Dakota politics and Native American issues
• Performed research, script writing, interviewing, production scheduling and directing
• Operated studio and field equipment
• Met strict deadlines
Concessions Manger, City of Lincoln, Parks and Recreation Department, Lincoln, Nebraska
May 2003 to September 2003
• Managed concessions for the largest water park in the state with an average of 900+ visitors per day
• Generated over a $100 thousand dollars from admissions and food sales during a 12 week period
• Led diverse, cross-functional team of 32 summer employees
• Generated schedules for employees
• Oversaw food inventory and quality standards according to the state’s food safety guidelines
• Maintained 95% customer service satisfaction
• Maintained detail records of park attendees and sales
• Balanced cash and sales transactions

2. CANDY ARELI ACOSTA
16724 Juanita Dr. NE Apt. E101 Kenmore, WA 98028 712-898-2339 candy.acosta@gmail.com
Teller/Assistant Manager, Peso Express Money Wiring, South Sioux City, Nebraska
October 1997 to November 1999
• Assisted customers with check cashing and money wiring to Mexico and Central America
• Maintained communication with bank managers in Mexico to insure a smooth transaction
• Ensured customers were satisfied with our services
• Performed cash deposits of up to $15 thousand dollars daily
• Responsible for cash balancing and records management
COMPETENCIES
Possess strong customer service skills Strong bilingual (Spanish/English) communication skills
5+ years of interpreting and translating experience 5+ years experience in personnel/department management
Ability to handle high levels of stress Able to work as part of a team or independently
Open to change and learning Multitasking and prioritizing skills
Strong organizational skills Professional, self motivated, positive and upbeat attitude
7+ years of Word, Excel, PowerPoint, Outloook
EDUCATION
University of Nebraska-Lincoln - Lincoln, Nebraska
Bachelor of Journalism, broadcasting emphasis, December 2005
Minor: History Concentration: Spanish
Fundación José Ortega y Gasset - Toledo, Spain
Spanish course work (Study Abroad), January 1999 to May 1999

3. CANDY ARELI ACOSTA
16724 Juanita Dr. NE Apt. E101 Kenmore, WA 98028 712-898-2339 candy.acosta@gmail.com
REFERENCES
Amy Slevin
Director Clinical Program Development
Mercy Medical Center-Sioux City
712-279-5936
slevina@mercyhealth.com
Karin Ward
Pediatric Sexual Assault Nurse Examiner
Child Advocacy Center
Mercy Medical Center-Sioux City
712-279-2548
Bob Bosse
Director of Television
South Dakota Public Broadcasting
605-677-9083
bob.bosse@state.sd.us