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LinkedIn Masters
Los Angeles
May 10, 2018
Jim Rossi
LinkedIn Top Voice | Historian
upcoming Cleantech Con Artist: A True Vegas Tale
Linkedin.com/in/cleantechconartist/
My Business Problem…
& our existential one:
News Media Dumpster Fire
Jim	
  Rossi	
  May	
  10,	
  2018
*	
  Dropped	
  a	
  lot	
  in	
  3	
  years!
“Lefty good, Righty bad.”
*
Jim	
  Rossi	
  May	
  10,	
  2018
• FB Lookalike Audiences
• Cognitive Dissonance, Framing,
Anchoring Biases, Sunken Costs,
Groupthink…
• “Digital Maoism” (2006) by Jaron Lanier
• Jaron Lanier TED 2018
Problem | Echo Chambers
- Marshall McLuhan
Jim	
  Rossi	
  May	
  10,	
  2018
Echo Chamber?
“The more frequently you look at data, the
more noise you are disproportionately
likely to get… Which is why
anyone who listens to news
(except when very, very
significant events take place)
is one step below sucker…”
- Nassim Nicholas Taleb
Jim	
  Rossi	
  May	
  10,	
  2018
Fake News | Signal vs. Noise
Post-Truth?
“The period of time that corresponds to
reliance on one-sided accounts such as
television and newspapers, which can be
controlled by the mandarins, lasted from
the middle of the twentieth century until
the US election of 2016.
At that point, social networks, allowing a
two-way flow of information, returned
the mechanism of tidings to its original
format…”
- Nassim Taleb, Skin in the Game
Jim	
  Rossi	
  May	
  10,	
  2018
Jim	
  Rossi	
  May	
  10,	
  2018
“The entrepreneur always
searches for change,
responds to it, and exploits
it as an opportunity.”
“Entrepreneurship is
neither a science nor an art.
It is a practice.”
TREND | Cut out Middleman
Jim	
  Rossi	
  May	
  10,	
  2018
“It’s not information
overload. It’s filter failure.”
- Clay Shirky
“The medium is the message… Global Village.”
- Marshall McLuhan
Jim	
  Rossi	
  May	
  10,	
  2018
“It is a double pleasure to
deceive the deceiver.”
- Niccolo Machiavelli
Coming out in 2018….
From Campus Editor to LinkedIn Top Voice
World’s Best-Dressed Homeless Man?
Jim	
  Rossi	
  May	
  10,	
  2018
Jim	
  Rossi	
  May	
  10,	
  2018
“Information wants to be free.
Information also wants to be
expensive… Each round of new
devices makes the tension worse,
not better.”
- Stewart Brand
founder, Whole Earth Catalog
Paradox of Information
Jim	
  Rossi	
  May	
  10,	
  2018
Content Marketing
Niche Marketing ~ Literary Genres
Customers = Readers
Q: Across “Verticals”?
A: My vertical is human
curiosity.
Jim	
  Rossi	
  May	
  10,	
  2018
“Verticals? We don’t
need no f____g
verticals!”
Quality vs. Quantity
Jim	
  Rossi	
  May	
  10,	
  2018
Wasting…
People’s…
Valuable…
Time. “The purpose of business
is to create and keep a
customer.”
- Peter Drucker
Signal vs. Noise
aka
Creating Value vs.
Quality vs. Quantity
Video, Short Posts, etc.
Jim	
  Rossi	
  May	
  10,	
  2018
Masturbatory (adj.) –
excessively self-indulgent
“You might try a bit less ass-kissy.”
Network Effects | Strong & Weak Ties
• Granovetter, “The Strength of Weak Ties:
A Network Theory Revisited”
• Don Peppers
• Network Effects: resist equilibrium, +/-
Jim	
  Rossi	
  May	
  10,	
  2018
Jim	
  Rossi	
  May	
  10,	
  2018
Listen > Talking |Brand, “Thought
Leadership,” Lead Generation
• Follow/Read/Comment/Share
• Frequency?
• Creating Value (Professional)
Standing on Shoulders
of Giants
• 4:1 Pulizzi? More like
20:1… 90:1
• Don’t copy, Emulate…
• Don Peppers, Tai Tran
• Standing on the
Shoulders of Giants
Jim	
  Rossi	
  May	
  10,	
  2018
Jim	
  Rossi	
  May	
  10,	
  2018
• People > Data
• LI can be hard to “monetize”/ ROI
• Likes, Views, Comments… ?
• Followers?
• Measure but conclude cautiously…
• Theory X Practice
Metrics in the Age of
False Precision
Jim	
  Rossi	
  May	
  10,	
  2018
“Marketing is seeing your
business through the
customer’s eyes.”
– Peter Drucker
Jim	
  Rossi	
  May	
  10,	
  2018
I try to be…
entertaining, fair,
accurate &
concise.
Readers: How am
I doing?
Brand & Reputation
Same person on
LinkedIn I am
in person.*
*PG-13 version
Conversation: Relationship between Equals
Jim	
  Rossi	
  May	
  10,	
  2018
”It takes 20 years to build a reputation and five minutes to ruin
it. If you think about that, you’ll do things differently.”
Brand & Reputation
Good vs. Bad Viral
Jim	
  Rossi	
  May	
  10,	
  2018
• Promoting by not promoting?
• ”Creating Value?” Let’s be clear…
• Only 1 good reason to write a book?
Branding Paradox?
Best Practices (for me)
• Business casual
• 1st person
• Concise, entertaining
• Edit! Trade edits.
• Sleep on it.
• Soft Sell
• How often to post?
• Tags – be strategic AND thoughtful
• Attention spans shorter?
• Politics & Brand?
• Google Trends?
Jim	
  Rossi	
  May	
  10,	
  2018
Pro Tip: Disruptive Marketing
…against the Herd…
Puncturing Echo Chambers
• Geoffrey Colon, Don Peppers
• Juxtaposition, Uncertainty Flexibility
• Debate à Dialogue
• Argument à Conversation
• Win/Lose à Win/Win
• Friend + Enemy = Frenemy
Jim	
  Rossi	
  May	
  10,	
  2018
“The opposite of courage is not
cowardice. It is conformity.”
– Rollo May
Pro Tip 2 | Virtues of Trolling &
Piñata Maneuver
Jim	
  Rossi	
  May	
  10,	
  2018
“Skepticism vs. cynicism…
Optimism does not guarantee
success, but pessimism
guarantees failure.”
- Jim Law
Jim	
  Rossi	
  May	
  10,	
  2018
Jim	
  Rossi	
  May	
  10,	
  2018
The Adventure Continues…
To Boldly Go…
Addendum: Learning More
Media implosion & Evolution:
Clay Shirky, Here Comes Everybody: the Power of Organizing Without Organizations
Ryan Holiday, Trust Me, I’m Lying: Confessions of a Media Manipulator LinkedIn Top Voice
Sharyl Attkisson, The Smear: How Shady Political Operatives & Fake News Control What You
See, What You Think & How You Vote
Cohen, Drucker on Marketing
Geoffrey Colon, Disruptive Marketing
Joe Pulizzi, Content Marketing Institute: Content, Inc. & Epic Content Marketing
Don Peppers & Martha Rogers, Extreme Trust original LinkedIn Influencer
Mark Granovetter, “The Strength of Weak Ties.” Peppers, “How to get the Most Out of
LinkedIn…”
Jonah Berger, Contagious
David Meerman Scott & Brian Halligan, Marketing Lessons from the Grateful Dead
Steven Pinker, Enlightenment Now & Better Angels of Our Nature
Nassim Nicholas Taleb, Antifragile & Skin in the Game.
Jim	
  Rossi	
  May	
  10,	
  2018
Jim	
  Rossi	
  May	
  10,	
  2018

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Reverse-Engineering the Echo Chamber

  • 1. LinkedIn Masters Los Angeles May 10, 2018 Jim Rossi LinkedIn Top Voice | Historian upcoming Cleantech Con Artist: A True Vegas Tale Linkedin.com/in/cleantechconartist/
  • 2. My Business Problem… & our existential one: News Media Dumpster Fire Jim  Rossi  May  10,  2018 *  Dropped  a  lot  in  3  years! “Lefty good, Righty bad.” *
  • 3. Jim  Rossi  May  10,  2018 • FB Lookalike Audiences • Cognitive Dissonance, Framing, Anchoring Biases, Sunken Costs, Groupthink… • “Digital Maoism” (2006) by Jaron Lanier • Jaron Lanier TED 2018 Problem | Echo Chambers - Marshall McLuhan
  • 4. Jim  Rossi  May  10,  2018 Echo Chamber?
  • 5. “The more frequently you look at data, the more noise you are disproportionately likely to get… Which is why anyone who listens to news (except when very, very significant events take place) is one step below sucker…” - Nassim Nicholas Taleb Jim  Rossi  May  10,  2018 Fake News | Signal vs. Noise
  • 6. Post-Truth? “The period of time that corresponds to reliance on one-sided accounts such as television and newspapers, which can be controlled by the mandarins, lasted from the middle of the twentieth century until the US election of 2016. At that point, social networks, allowing a two-way flow of information, returned the mechanism of tidings to its original format…” - Nassim Taleb, Skin in the Game Jim  Rossi  May  10,  2018
  • 7. Jim  Rossi  May  10,  2018 “The entrepreneur always searches for change, responds to it, and exploits it as an opportunity.” “Entrepreneurship is neither a science nor an art. It is a practice.”
  • 8. TREND | Cut out Middleman Jim  Rossi  May  10,  2018 “It’s not information overload. It’s filter failure.” - Clay Shirky “The medium is the message… Global Village.” - Marshall McLuhan
  • 9. Jim  Rossi  May  10,  2018 “It is a double pleasure to deceive the deceiver.” - Niccolo Machiavelli Coming out in 2018….
  • 10. From Campus Editor to LinkedIn Top Voice World’s Best-Dressed Homeless Man? Jim  Rossi  May  10,  2018
  • 11. Jim  Rossi  May  10,  2018 “Information wants to be free. Information also wants to be expensive… Each round of new devices makes the tension worse, not better.” - Stewart Brand founder, Whole Earth Catalog Paradox of Information
  • 12. Jim  Rossi  May  10,  2018 Content Marketing Niche Marketing ~ Literary Genres Customers = Readers Q: Across “Verticals”? A: My vertical is human curiosity.
  • 13. Jim  Rossi  May  10,  2018 “Verticals? We don’t need no f____g verticals!”
  • 14. Quality vs. Quantity Jim  Rossi  May  10,  2018 Wasting… People’s… Valuable… Time. “The purpose of business is to create and keep a customer.” - Peter Drucker Signal vs. Noise aka Creating Value vs.
  • 15. Quality vs. Quantity Video, Short Posts, etc. Jim  Rossi  May  10,  2018 Masturbatory (adj.) – excessively self-indulgent “You might try a bit less ass-kissy.”
  • 16. Network Effects | Strong & Weak Ties • Granovetter, “The Strength of Weak Ties: A Network Theory Revisited” • Don Peppers • Network Effects: resist equilibrium, +/- Jim  Rossi  May  10,  2018
  • 17. Jim  Rossi  May  10,  2018 Listen > Talking |Brand, “Thought Leadership,” Lead Generation • Follow/Read/Comment/Share • Frequency? • Creating Value (Professional)
  • 18. Standing on Shoulders of Giants • 4:1 Pulizzi? More like 20:1… 90:1 • Don’t copy, Emulate… • Don Peppers, Tai Tran • Standing on the Shoulders of Giants Jim  Rossi  May  10,  2018
  • 19. Jim  Rossi  May  10,  2018 • People > Data • LI can be hard to “monetize”/ ROI • Likes, Views, Comments… ? • Followers? • Measure but conclude cautiously… • Theory X Practice Metrics in the Age of False Precision
  • 20. Jim  Rossi  May  10,  2018 “Marketing is seeing your business through the customer’s eyes.” – Peter Drucker
  • 21. Jim  Rossi  May  10,  2018 I try to be… entertaining, fair, accurate & concise. Readers: How am I doing? Brand & Reputation Same person on LinkedIn I am in person.* *PG-13 version Conversation: Relationship between Equals
  • 22. Jim  Rossi  May  10,  2018 ”It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.” Brand & Reputation Good vs. Bad Viral
  • 23. Jim  Rossi  May  10,  2018 • Promoting by not promoting? • ”Creating Value?” Let’s be clear… • Only 1 good reason to write a book? Branding Paradox?
  • 24. Best Practices (for me) • Business casual • 1st person • Concise, entertaining • Edit! Trade edits. • Sleep on it. • Soft Sell • How often to post? • Tags – be strategic AND thoughtful • Attention spans shorter? • Politics & Brand? • Google Trends? Jim  Rossi  May  10,  2018
  • 25. Pro Tip: Disruptive Marketing …against the Herd… Puncturing Echo Chambers • Geoffrey Colon, Don Peppers • Juxtaposition, Uncertainty Flexibility • Debate à Dialogue • Argument à Conversation • Win/Lose à Win/Win • Friend + Enemy = Frenemy Jim  Rossi  May  10,  2018 “The opposite of courage is not cowardice. It is conformity.” – Rollo May
  • 26. Pro Tip 2 | Virtues of Trolling & Piñata Maneuver Jim  Rossi  May  10,  2018
  • 27. “Skepticism vs. cynicism… Optimism does not guarantee success, but pessimism guarantees failure.” - Jim Law Jim  Rossi  May  10,  2018
  • 28. Jim  Rossi  May  10,  2018 The Adventure Continues… To Boldly Go…
  • 29. Addendum: Learning More Media implosion & Evolution: Clay Shirky, Here Comes Everybody: the Power of Organizing Without Organizations Ryan Holiday, Trust Me, I’m Lying: Confessions of a Media Manipulator LinkedIn Top Voice Sharyl Attkisson, The Smear: How Shady Political Operatives & Fake News Control What You See, What You Think & How You Vote Cohen, Drucker on Marketing Geoffrey Colon, Disruptive Marketing Joe Pulizzi, Content Marketing Institute: Content, Inc. & Epic Content Marketing Don Peppers & Martha Rogers, Extreme Trust original LinkedIn Influencer Mark Granovetter, “The Strength of Weak Ties.” Peppers, “How to get the Most Out of LinkedIn…” Jonah Berger, Contagious David Meerman Scott & Brian Halligan, Marketing Lessons from the Grateful Dead Steven Pinker, Enlightenment Now & Better Angels of Our Nature Nassim Nicholas Taleb, Antifragile & Skin in the Game. Jim  Rossi  May  10,  2018
  • 30. Jim  Rossi  May  10,  2018