Enterprise Digital Transformation fast lanes, speed bumps, and potholes.

1. The Road to Business Agility
FAST LANES, SPEED BUMPS, AND POTHOLES
Bart Weaver
bart.weaver@columbusagility.com

2. What is Business Agility?
Business Agility is the ability of an organization to:
 Adapt quickly to market changes - internally
and externally
 Respond rapidly and flexibly to customer
demands
 Adapt and lead change in a productive and
cost-effective way without compromising
quality
 Continuously be at a competitive
advantage
Source: Agile Business Consortium
My Definition
Business and IT team members solutioning
together to continuously deliver unparalleled
customer experiences!

3. Definitions
Fast Lanes
Factors supporting a successful
Enterprise Digital Transformation
Speed Bumps
Cautions on the road to Business
Agility. Slow down and
remediate.
Potholes
Potential “flat tires” that could
lead to a failed Enterprise Digital
Transformation

4. Fast Lanes
 Recognizing the need to change “Past the tipping point”
 ALL businesses operate in a VUCA (Volatile, Uncertain, Complex, Ambiguous) environment
 Collaborative culture
 “Team of One” mentality
 Established customer feedback loops “Know thy Customer!”
 Simultaneous “top down, bottom up” transformation implementation approach
 Recognition you need to slow down to speed up!
 Mistakes are not punished, but viewed as part of the process
 Team continually learns and adjusts “Keep it fresh!”
 Innovation investments with an established pipeline to solution teams

5. Speed Bumps
 Fear of failure and experimentation
 Partial or incomplete leader mindset shift away from “Command and Control”
 Terminology alignment
 Perceived threat to existing job roles – clinging to the old ways of “Get R Done”
 Team apathy “We already do that”
 Annual funding cycles
 Not rethinking performance management

6. Potholes
 Adhering to a multi-year transformation plan
 Sticking to a hierarchical organization chart
 Continued internal view of the customer - “highest pay / yells the loudest wins”
 High degree of mistrust and continued lack of communication between business and IT
groups – “IT is a cost center”
 The DREADED project/product hybrid
 Organizational failure to make the mindset leap

7. On Ramps
 Plan, then plan to iterate on the plan!
 Identification and alignment to customer experiences and/or value streams
 Visualize all work using Kanban
 Right size the solution teams “Two pizza rule”
 Role Based Training to address new role expectations
 Rationalize and right size work being fed to team backlogs
 A feature is too big for a team to consume in one sitting!
 Establish CoE/CoPs to continually monitor and socialize organizational
changes
 Establish Design Thinking as the new Standard Operating Procedure (SOP)!

8. https://businessagilitymidwest.com
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