The document provides an overview of the retail industry. It discusses the evolution and history of retail, the major retail store formats, demand and supply drivers, key metrics like same store sales and inventory turnover, the top 10 retailers globally which are mostly American companies, and the retail industry and major players in India. It also covers retail pricing strategies, how products are transferred to consumers, challenges facing the Indian retail industry, and the foreign direct investment policy regarding retail in India which currently only allows 100% FDI in wholesale cash and carry and 51% in single brand retail.
The document discusses the growth of organized retailing in India. Some key points:
- Organized retail makes up only 3% of the total retail market currently but is growing at over 25% annually. It is estimated to reach 10% by 2010.
- The retail market and economy is currently dominated by millions of small, independent shops and outlets. However, factors like rising incomes, education, globalization, and entry of large retailers are driving growth in organized retail.
- For organized retail to continue growing, challenges around real estate, infrastructure, skilled labor, and tax policy need to be addressed. When done right, organized retail benefits all stakeholders in the economy.
The document discusses the history and development of retail business in India. It notes that retail began with village fairs and mom-and-pop stores and saw the emergence of early chains in textiles. The retail sector has grown in three waves since the 1990s. Modern retail formats now include department stores, supermarkets, malls and various specialty stores. Major players in the Indian retail market are discussed and challenges facing the industry such as infrastructure and competition from informal retailers are also summarized.
The document provides an overview of the retail industry in India. It discusses the evolution of retailing from traditional formats to modern retail chains. It then analyzes the Indian retail market, including key segments, growth trends, and demographics of target consumers. A SWOT analysis identifies strengths, weaknesses, opportunities, and threats. Challenges in the industry such as competition and supply chain issues are also examined. Finally, factors for success in Indian retail are outlined.
The retail industry in India is large but highly fragmented and unorganized. Major retailers include Shoppers Stop, Pantaloon, Trent, Provogue and Piramyd. These retailers operate various store formats including malls, department stores and specialty stores. While retail was traditionally unorganized, organized retail has grown significantly in recent decades due to rising incomes, consumer spending and expansion of modern retail formats.
The document discusses retailing in India, including emerging trends, opportunities, challenges, and functions. It notes that India's retail industry contributes over 10% to GDP and employs around 8% of the population. Organized retailing is growing at 25% annually due to rising incomes, changing lifestyles, and urbanization. While traditional family-run stores dominate 98% of the market, organized retailing is growing. Opportunities exist due to India's economic growth and changing consumer preferences, but challenges include a lack of retail space and trained workforce as well as restrictions on foreign investment. The document also describes different retail formats and the role of information technology in retailing.
This document summarizes the gradual development and evolution of retail formats in the United States and India from the barter system to modern organized retailing. It traces the key phases in the United States from Montgomery Ward establishing mass retailing in the 1800s to the rise of shopping malls, discount stores, and franchising in the post-WWII era. In India, it notes the dominance of small unorganized family-run stores and rural markets, but also the recent growth of branded stores, department stores, and specialty retailers since economic liberalization in the 1990s as organized retail has begun to develop and replace the unorganized sector.
The document provides an overview of the global retailing scenario and its future. It discusses the evolution of retailing formats in India from traditional mom and pop stores to modern hypermarkets and malls. FDI in Indian retailing is currently restricted but expected to grow the sector significantly. The changing Indian consumer and anticipated growth of the Indian retail market present opportunities for both domestic and global retailers.
The document discusses the growth of organized retailing in India. Some key points:
- Organized retail makes up only 3% of the total retail market currently but is growing at over 25% annually. It is estimated to reach 10% by 2010.
- The retail market and economy is currently dominated by millions of small, independent shops and outlets. However, factors like rising incomes, education, globalization, and entry of large retailers are driving growth in organized retail.
- For organized retail to continue growing, challenges around real estate, infrastructure, skilled labor, and tax policy need to be addressed. When done right, organized retail benefits all stakeholders in the economy.
The document discusses the history and development of retail business in India. It notes that retail began with village fairs and mom-and-pop stores and saw the emergence of early chains in textiles. The retail sector has grown in three waves since the 1990s. Modern retail formats now include department stores, supermarkets, malls and various specialty stores. Major players in the Indian retail market are discussed and challenges facing the industry such as infrastructure and competition from informal retailers are also summarized.
The document provides an overview of the retail industry in India. It discusses the evolution of retailing from traditional formats to modern retail chains. It then analyzes the Indian retail market, including key segments, growth trends, and demographics of target consumers. A SWOT analysis identifies strengths, weaknesses, opportunities, and threats. Challenges in the industry such as competition and supply chain issues are also examined. Finally, factors for success in Indian retail are outlined.
The retail industry in India is large but highly fragmented and unorganized. Major retailers include Shoppers Stop, Pantaloon, Trent, Provogue and Piramyd. These retailers operate various store formats including malls, department stores and specialty stores. While retail was traditionally unorganized, organized retail has grown significantly in recent decades due to rising incomes, consumer spending and expansion of modern retail formats.
The document discusses retailing in India, including emerging trends, opportunities, challenges, and functions. It notes that India's retail industry contributes over 10% to GDP and employs around 8% of the population. Organized retailing is growing at 25% annually due to rising incomes, changing lifestyles, and urbanization. While traditional family-run stores dominate 98% of the market, organized retailing is growing. Opportunities exist due to India's economic growth and changing consumer preferences, but challenges include a lack of retail space and trained workforce as well as restrictions on foreign investment. The document also describes different retail formats and the role of information technology in retailing.
This document summarizes the gradual development and evolution of retail formats in the United States and India from the barter system to modern organized retailing. It traces the key phases in the United States from Montgomery Ward establishing mass retailing in the 1800s to the rise of shopping malls, discount stores, and franchising in the post-WWII era. In India, it notes the dominance of small unorganized family-run stores and rural markets, but also the recent growth of branded stores, department stores, and specialty retailers since economic liberalization in the 1990s as organized retail has begun to develop and replace the unorganized sector.
The document provides an overview of the global retailing scenario and its future. It discusses the evolution of retailing formats in India from traditional mom and pop stores to modern hypermarkets and malls. FDI in Indian retailing is currently restricted but expected to grow the sector significantly. The changing Indian consumer and anticipated growth of the Indian retail market present opportunities for both domestic and global retailers.
This document provides an overview of retail marketing in India. It discusses how the Indian retail industry has traditionally been unorganized and fragmented, with most retailers operating small, localized shops. However, organized retail is growing in India, with the emergence of stores like Shoppers Stop, Westside, and Food Bazaar. The document also compares the Indian retail industry to more developed global markets and outlines the opportunities for future growth in India.
Retailing involves the sale of goods and services to consumers for personal use. The top ten largest retailers in the United States are led by Walmart, with supermarket and department stores making up many of the other spots. Retail in India is a large and growing industry, with various formats like malls, specialty stores, discount stores, and department stores emerging. New retail chains in India first emerged in the 1990s, shifting from manufacturers to pure retailers, and growth has continued with the emergence of shopping centers and hypermarkets.
The document discusses the Indian retail market. It begins by defining retail and describing its evolution in India from historic rural markets to modern organized retailers. It then outlines that the Indian retail market is divided into organized and unorganized sectors, with most shopping occurring through small neighborhood stores. The types of organized retailers are also defined, including hypermarkets, supermarkets, and specialty stores. Several major Indian retail players are profiled. The document concludes by describing foreign direct investment (FDI) policies for retail in India, including allowing up to 100% FDI for cash-and-carry wholesale and up to 51% for single-brand retail.
The document discusses the concept and evolution of retailing in India. It defines retailing as the final step of distribution involving the sale of goods and services to final consumers. Retailing in India has evolved from traditional small family-run stores to the modern organized sector with shopping malls and complexes. Currently, over 90% of Indian retail remains unorganized while organized retail is a growing sector.
The retail industry in India is large and growing rapidly. It is currently the fifth largest retail market in the world and is expected to grow by 25-30% annually. Retail has two forms - organized which includes stores, outlets, and supermarkets, and unorganized which includes street vendors and markets. While organized retail currently makes up only about 4% of the market, it is projected to increase substantially over the coming years, driven by factors like rising incomes, urbanization, and demand for global brands. The industry faces both strengths like a growing economy and labor pool, and weaknesses such as lack of infrastructure and retail management skills.
The document discusses the retail industry and trends in India. It notes that retail is expected to reach Rs. 25,000 billion by 2008 in India. Organized retailing is growing in both food and non-food segments. By 2015, India will have over 700 shopping malls, up from 400 operational malls in 2010. The document also examines relationships between retailers and suppliers, different retail formats, and drivers of success in the retail sector such as customers, education, and planning.
The Indian retail industry is divided into organized and unorganized sectors, with unorganized accounting for 94% of the industry. Retail in India was traditionally carried out by small neighborhood stores but has increasingly shifted to larger organized retailers utilizing newer formats like supermarkets and hypermarkets. Major players in the Indian retail space include Pantaloon Retail, which operates over 1000 stores across various retail formats focused on value and lifestyle segments.
The document discusses the Indian retail market. It defines retail as the sale of physical goods or merchandise from a fixed location directly to consumers. The retail industry in India is divided into organized and unorganized sectors, with over 14 million outlets operating in the country and only 4% being larger than 500 square feet. Organized retail formats include hypermarkets, cash and carry stores, department stores, supermarkets, and specialty stores. Major players in the Indian organized retail market discussed include Pantaloon, Big Bazaar, The Mobile Store, and Crossword. The retail market provides economic and employment benefits but also leaves room for further development.
The retail industry in India has evolved from traditional barter and kirana stores to modern retail formats like supermarkets and hypermarkets. It currently accounts for 24% of India's GDP and is the fifth largest retail market in the world, though organized retail makes up only 5-7% of the sector. Major players in Indian retail include Pantaloons, Shoppers Stop, and Trent. The industry faces opportunities for growth from rising incomes and urbanization, but also challenges from a fragmented supply chain and lack of infrastructure.
A PROJECT REPORT ON “A STUDY OF RETAIL SECTOR IN INDIA 2017” Management Res...rahul chaudhari
The document provides an overview of the retail sector in India. It discusses that the retail industry in India is one of the fastest growing industries and is expected to reach $1.3 trillion by 2022 from $672 billion currently. It also summarizes the key advantages and trends in the Indian retail market like increasing investments, policy support, innovation in financing and strong growth of e-commerce. Furthermore, it analyzes the competitive landscape and applies Porter's five forces model to understand the industry.
Retail management involves the sale of goods in small quantities directly to consumers. It brings the producer and ultimate user together through a chain of distribution where retailing is the last stage. Retail mix refers to the blend of product, price, place, promotion and people that create a unique retail operation. Retailing in India accounts for over 10% of GDP and 8% of employment. It is undergoing rapid growth and modernization with many international retailers entering the market. Technology is also transforming retailing through online sales and data analytics.
This document provides an introduction to the world of retailing. It defines retailing as business activities that add value to products and services sold to consumers. Retailers are part of the distribution channel between manufacturers and consumers. Retailers add value by providing assortment, breaking bulk, holding inventory, and offering services. Retailing is socially and economically significant due to retail sales, employment opportunities, and role as a global industry. The nature of retailing is changing from traditional mom and pop stores to today's technology-driven retailers.
The document discusses organized and unorganized retailing. It defines retailing as the sale of goods or merchandise from a fixed location in small quantities for direct consumption. The major types of retailing are markets, shops/stores, and virtual retail using mail, phone or online ordering. Organized retailing in India is growing rapidly at 25% annually and is expected to increase from $7.5 billion currently to $21.5 billion by 2010 due to changing lifestyles, income growth, and favorable demographics.
The document provides an introduction to retailing, including:
1) Defining retailing as the last stage of distribution involving the direct sale of goods to consumers. A retailer obtains products from suppliers to resell.
2) Describing the importance of retailing in supporting local communities and employment. Retail management involves selling goods and services to consumers for personal use.
3) Outlining emerging trends in retailing like the growth of e-commerce, rural retail markets, and international brands entering India. Technology and changing customer demands are altering the retail environment.
This document discusses retailing and the retail sector in India. It defines retailing and provides characteristics of retailing businesses. It outlines the importance and functions of retailing, as well as the main activities involved. The document then discusses the evolution of retailing in India from traditional formats like markets to more modern formats. It analyzes drivers of change in the Indian retail sector and challenges to retail development. Finally, it compares the Indian retail scenario to global retailing.
The document provides an overview of the global and Indian retail industry. It discusses key segments in Indian retail like fashion, food and grocery, and formats like supermarkets, department stores, and specialty stores. Organized retail is growing rapidly in India and will reach 10% of the total retail market by 2010. The case study focuses on global retail giant Walmart, discussing its founding, business model centered around "everyday low prices", global presence and strategies. It indicates Walmart sees potential to grow in India through a joint venture with Bharti Enterprises to explore retail opportunities while respecting local markets.
The Indian retail sector is highly fragmented with over 12 million small, unorganized stores. However, organized retail is growing rapidly, estimated to triple in size to $24 billion by 2010. Modern retail formats are spreading from urban to rural areas and deepening their presence across India. While organized retail still only accounts for 3% of the market, its annual growth rate of 25-30% will likely see it reach 15-20% of the total retail market in the coming decade. Foreign retailers are also entering India, attracted by its potential as a goldmine, but Indian retailers still lag global best practices in areas like inventory management and supply chain integration.
This document provides an overview of retailing in India. It defines retailing as the last stage of moving goods to consumers. Retailing involves selling products directly to consumers for personal use. The retail industry in India is large and growing, contributing 10% to GDP. However, 92% of the retail market remains unorganized. Organized retail is growing at 26.8% annually and increasing opportunities are available in areas like operations, supply chain management, marketing, and human resources. The industry faces challenges like infrastructure issues, but FDI is helping drive competition and improvements. Overall the future of retailing in India looks strong.
The document provides an overview of the growth of the retail sector in India during 2009-2011 in the context of the global recession. It notes that organized retail makes up only 5% of the total retail sector in India. Several factors such as increasing incomes, urbanization, and global retailers entering the Indian market are expected to drive rapid growth in the organized retail sector during this period. The entry of large domestic companies and relaxation of regulations are also facilitating the expansion of retail formats across India. The retail sector is expected to become more competitive and attractive as new players enter the market and consumers increasingly adopt modern retail habits.
Report -The Viability Of Liverpool Retail India LtdNikita Sanghvi
Through the market survey and personal interviews I suggested a new financial proposal for the Liverpool Retail India Ltd. My suggestions included that the company should keep their merchandise in the new format of retail outlets i.e. Large Format Stores
The document discusses the evolution and current state of retailing in India. It notes that retailing in India is highly unorganized, fragmented, and has a rural bias. Most stores are small, family-owned shops. However, organized retailing is growing, with the emergence of various formats like malls, department stores, and specialty stores. Retailers are also experimenting with new formats. While retailing is advancing, India still lacks large, organized retailers on the scale of Western countries. The industry remains at a nascent stage of development.
This document provides an overview of retail marketing in India. It discusses how the Indian retail industry has traditionally been unorganized and fragmented, with most retailers operating small, localized shops. However, organized retail is growing in India, with the emergence of stores like Shoppers Stop, Westside, and Food Bazaar. The document also compares the Indian retail industry to more developed global markets and outlines the opportunities for future growth in India.
Retailing involves the sale of goods and services to consumers for personal use. The top ten largest retailers in the United States are led by Walmart, with supermarket and department stores making up many of the other spots. Retail in India is a large and growing industry, with various formats like malls, specialty stores, discount stores, and department stores emerging. New retail chains in India first emerged in the 1990s, shifting from manufacturers to pure retailers, and growth has continued with the emergence of shopping centers and hypermarkets.
The document discusses the Indian retail market. It begins by defining retail and describing its evolution in India from historic rural markets to modern organized retailers. It then outlines that the Indian retail market is divided into organized and unorganized sectors, with most shopping occurring through small neighborhood stores. The types of organized retailers are also defined, including hypermarkets, supermarkets, and specialty stores. Several major Indian retail players are profiled. The document concludes by describing foreign direct investment (FDI) policies for retail in India, including allowing up to 100% FDI for cash-and-carry wholesale and up to 51% for single-brand retail.
The document discusses the concept and evolution of retailing in India. It defines retailing as the final step of distribution involving the sale of goods and services to final consumers. Retailing in India has evolved from traditional small family-run stores to the modern organized sector with shopping malls and complexes. Currently, over 90% of Indian retail remains unorganized while organized retail is a growing sector.
The retail industry in India is large and growing rapidly. It is currently the fifth largest retail market in the world and is expected to grow by 25-30% annually. Retail has two forms - organized which includes stores, outlets, and supermarkets, and unorganized which includes street vendors and markets. While organized retail currently makes up only about 4% of the market, it is projected to increase substantially over the coming years, driven by factors like rising incomes, urbanization, and demand for global brands. The industry faces both strengths like a growing economy and labor pool, and weaknesses such as lack of infrastructure and retail management skills.
The document discusses the retail industry and trends in India. It notes that retail is expected to reach Rs. 25,000 billion by 2008 in India. Organized retailing is growing in both food and non-food segments. By 2015, India will have over 700 shopping malls, up from 400 operational malls in 2010. The document also examines relationships between retailers and suppliers, different retail formats, and drivers of success in the retail sector such as customers, education, and planning.
The Indian retail industry is divided into organized and unorganized sectors, with unorganized accounting for 94% of the industry. Retail in India was traditionally carried out by small neighborhood stores but has increasingly shifted to larger organized retailers utilizing newer formats like supermarkets and hypermarkets. Major players in the Indian retail space include Pantaloon Retail, which operates over 1000 stores across various retail formats focused on value and lifestyle segments.
The document discusses the Indian retail market. It defines retail as the sale of physical goods or merchandise from a fixed location directly to consumers. The retail industry in India is divided into organized and unorganized sectors, with over 14 million outlets operating in the country and only 4% being larger than 500 square feet. Organized retail formats include hypermarkets, cash and carry stores, department stores, supermarkets, and specialty stores. Major players in the Indian organized retail market discussed include Pantaloon, Big Bazaar, The Mobile Store, and Crossword. The retail market provides economic and employment benefits but also leaves room for further development.
The retail industry in India has evolved from traditional barter and kirana stores to modern retail formats like supermarkets and hypermarkets. It currently accounts for 24% of India's GDP and is the fifth largest retail market in the world, though organized retail makes up only 5-7% of the sector. Major players in Indian retail include Pantaloons, Shoppers Stop, and Trent. The industry faces opportunities for growth from rising incomes and urbanization, but also challenges from a fragmented supply chain and lack of infrastructure.
A PROJECT REPORT ON “A STUDY OF RETAIL SECTOR IN INDIA 2017” Management Res...rahul chaudhari
The document provides an overview of the retail sector in India. It discusses that the retail industry in India is one of the fastest growing industries and is expected to reach $1.3 trillion by 2022 from $672 billion currently. It also summarizes the key advantages and trends in the Indian retail market like increasing investments, policy support, innovation in financing and strong growth of e-commerce. Furthermore, it analyzes the competitive landscape and applies Porter's five forces model to understand the industry.
Retail management involves the sale of goods in small quantities directly to consumers. It brings the producer and ultimate user together through a chain of distribution where retailing is the last stage. Retail mix refers to the blend of product, price, place, promotion and people that create a unique retail operation. Retailing in India accounts for over 10% of GDP and 8% of employment. It is undergoing rapid growth and modernization with many international retailers entering the market. Technology is also transforming retailing through online sales and data analytics.
This document provides an introduction to the world of retailing. It defines retailing as business activities that add value to products and services sold to consumers. Retailers are part of the distribution channel between manufacturers and consumers. Retailers add value by providing assortment, breaking bulk, holding inventory, and offering services. Retailing is socially and economically significant due to retail sales, employment opportunities, and role as a global industry. The nature of retailing is changing from traditional mom and pop stores to today's technology-driven retailers.
The document discusses organized and unorganized retailing. It defines retailing as the sale of goods or merchandise from a fixed location in small quantities for direct consumption. The major types of retailing are markets, shops/stores, and virtual retail using mail, phone or online ordering. Organized retailing in India is growing rapidly at 25% annually and is expected to increase from $7.5 billion currently to $21.5 billion by 2010 due to changing lifestyles, income growth, and favorable demographics.
The document provides an introduction to retailing, including:
1) Defining retailing as the last stage of distribution involving the direct sale of goods to consumers. A retailer obtains products from suppliers to resell.
2) Describing the importance of retailing in supporting local communities and employment. Retail management involves selling goods and services to consumers for personal use.
3) Outlining emerging trends in retailing like the growth of e-commerce, rural retail markets, and international brands entering India. Technology and changing customer demands are altering the retail environment.
This document discusses retailing and the retail sector in India. It defines retailing and provides characteristics of retailing businesses. It outlines the importance and functions of retailing, as well as the main activities involved. The document then discusses the evolution of retailing in India from traditional formats like markets to more modern formats. It analyzes drivers of change in the Indian retail sector and challenges to retail development. Finally, it compares the Indian retail scenario to global retailing.
The document provides an overview of the global and Indian retail industry. It discusses key segments in Indian retail like fashion, food and grocery, and formats like supermarkets, department stores, and specialty stores. Organized retail is growing rapidly in India and will reach 10% of the total retail market by 2010. The case study focuses on global retail giant Walmart, discussing its founding, business model centered around "everyday low prices", global presence and strategies. It indicates Walmart sees potential to grow in India through a joint venture with Bharti Enterprises to explore retail opportunities while respecting local markets.
The Indian retail sector is highly fragmented with over 12 million small, unorganized stores. However, organized retail is growing rapidly, estimated to triple in size to $24 billion by 2010. Modern retail formats are spreading from urban to rural areas and deepening their presence across India. While organized retail still only accounts for 3% of the market, its annual growth rate of 25-30% will likely see it reach 15-20% of the total retail market in the coming decade. Foreign retailers are also entering India, attracted by its potential as a goldmine, but Indian retailers still lag global best practices in areas like inventory management and supply chain integration.
This document provides an overview of retailing in India. It defines retailing as the last stage of moving goods to consumers. Retailing involves selling products directly to consumers for personal use. The retail industry in India is large and growing, contributing 10% to GDP. However, 92% of the retail market remains unorganized. Organized retail is growing at 26.8% annually and increasing opportunities are available in areas like operations, supply chain management, marketing, and human resources. The industry faces challenges like infrastructure issues, but FDI is helping drive competition and improvements. Overall the future of retailing in India looks strong.
The document provides an overview of the growth of the retail sector in India during 2009-2011 in the context of the global recession. It notes that organized retail makes up only 5% of the total retail sector in India. Several factors such as increasing incomes, urbanization, and global retailers entering the Indian market are expected to drive rapid growth in the organized retail sector during this period. The entry of large domestic companies and relaxation of regulations are also facilitating the expansion of retail formats across India. The retail sector is expected to become more competitive and attractive as new players enter the market and consumers increasingly adopt modern retail habits.
Report -The Viability Of Liverpool Retail India LtdNikita Sanghvi
Through the market survey and personal interviews I suggested a new financial proposal for the Liverpool Retail India Ltd. My suggestions included that the company should keep their merchandise in the new format of retail outlets i.e. Large Format Stores
The document discusses the evolution and current state of retailing in India. It notes that retailing in India is highly unorganized, fragmented, and has a rural bias. Most stores are small, family-owned shops. However, organized retailing is growing, with the emergence of various formats like malls, department stores, and specialty stores. Retailers are also experimenting with new formats. While retailing is advancing, India still lacks large, organized retailers on the scale of Western countries. The industry remains at a nascent stage of development.
This document discusses different types of retailers, including food retailers like supermarkets, supercenters, warehouse clubs, and convenience stores. It also discusses general merchandise retailers such as department stores, discount stores, specialty stores, drugstores, home improvement centers, and off-price retailers. The document outlines the characteristics used to classify retailers, including merchandise type, variety/assortment, services offered, and price. It provides examples of different retailers and trends in retail formats.
he food retail industry covers a broad range of stores and outlets involved in the selling of products to consumers. In most cases, the modern retail trade includes hypermarkets, supermarkets, grocery stores, convenience stores, and independent specialized stores (butchers, flower shops, etc.
Consumers satisfied with the store’s service quality are most likely to remain loyal. Service quality is being increasingly perceived as a tool to increase value for the consumer; as a means of positioning in a competitive environment to ensure consumer satisfaction, retention and patronage. Much of the attention focused on the service quality construct is attributable to the SERVQUAL instrument developed by Parasuraman, Zeithaml & Berry (1988) for measuring service quality.
This document discusses retail management and visual merchandising. It provides information on different types of retailers like organized vs unorganized retailers, and retail formats like department stores, boutiques, and warehouse stores. It also discusses key aspects of retail management like service quality, buying and assembling products, warehousing, selling, financing, and market research. Visual merchandising aims to attract customers and increase sales through creative displays, lighting, and product placement. The tasks of visual merchandisers include designing displays, obtaining props, and maintaining merchandise presentation.
Study material retail concept and practicesSwatiYadav163
This document discusses retail concepts and practices. It covers several topics related to retail management including the concept of retailing, types of retailers like department stores and convenience stores, and retail formats such as stores, catalogs, and internet. It also discusses the importance of retailing in shaping lifestyles and contributing to the economy. Retailing is an important industry that involves the sale of goods and services to consumers.
Retailing encompasses the business activities involved in selling goods and services to consumers. Retailers play an important role in the distribution channel by sorting products from manufacturers and wholesalers for final sale to consumers. Effective retail strategy considers factors like store location, product variety, pricing, advertising, and displays to achieve business objectives and attract customers. The retail industry in India has evolved from traditional formats like markets and shops to established formats like department stores and emerging formats such as malls and online retail.
Retail involves the sale of goods and services to end users. Retailers purchase products in bulk from manufacturers and then sell smaller quantities to consumers for a profit. Retailing can be done in fixed locations like stores, door-to-door, or online. Common retail outlets include department stores, discount stores, supermarkets, convenience stores, and online retailers. Retailers aim to attract different customer demographics and can specialize in specific product categories or adopt various pricing strategies.
Retail involves the sale of goods and services to end users. Retailers purchase products in bulk from manufacturers and then sell smaller quantities to consumers for a profit. Retailing can be done in fixed locations like stores, door-to-door, or online. Common retail outlets include department stores, discount stores, supermarkets, convenience stores, and online retailers. Retailers aim to attract different customer demographics and can specialize in specific product categories or adopt various pricing strategies.
This document provides an overview of retail management. It discusses various retail formats including traditional small stores, consumer cooperatives, and modern large format stores. It also covers the emergence of shopping malls in India. Franchising is explained as a method of business expansion where a franchisor allows others to use their brand name and systems. Key advantages like ready business models and disadvantages like high startup costs of franchising are mentioned. The document also briefly discusses legal issues and management aspects of retail operations and malls in India.
This document provides an overview of the retail market in India. It discusses different types of retail formats including department stores, discount stores, warehouse stores, convenience stores, hypermarkets, supermarkets, and e-tailers. It also covers various retail marketing techniques like internet marketing, direct marketing, word-of-mouth marketing, and public relations marketing. Additionally, it discusses the 7Ps of marketing which includes product, price, promotion, place, people, process, and physical evidence. The document aims to give readers an understanding of the Indian retail landscape and important retail marketing concepts.
This document provides an overview of the retail market in India. It discusses different types of retail formats including department stores, discount stores, warehouse stores, convenience stores, hypermarkets, supermarkets, and e-tailers. It also covers various retail marketing techniques like internet marketing, direct marketing, word-of-mouth marketing, and public relations marketing. Additionally, it introduces the 7Ps of marketing which are important considerations for retailers - product, price, promotion, place, people, process, and physical evidence. The document aims to give readers an understanding of the Indian retail landscape and key aspects of retail marketing.
The document provides information about the retail industry in India. It begins with definitions of retail and describes various retail formats in India such as department stores, category killers, malls, discount stores, supermarkets, street vendors, hypermarkets, kiosks, mom-and-pop stores. It then discusses the size and growth of the Indian retail market and some of the major Indian and foreign retailers operating in the country. It concludes with an overview of the main segments in Indian retail in 2012 and descriptions of leading Indian retailers Future Group and Future Lifestyle Fashions.
Retailing is the act of selling products or services to people for their personal, non business use. A retailer is a business that specializes in the act of retailing primarily.
Retailing includes all the activities involved in selling goods or services directly to final customers for their personal, non business use. A retailer is any business enterprise whose sales volume comes primarily from retailing.
Retail involves the sale of goods and services to consumers for personal use. The functions of a retailer include providing goods in the required form, place and time for customers. Retail in India has evolved from traditional formats like markets and fairs to emerging organized retail through stores, malls and chains. Major drivers of retail change in India include rising incomes, reducing rural-urban differences, and a growing young population. However, organized retail still accounts for a small share of the overall retail market in India compared to countries like the US and China.
The document provides an overview of retail management in India. It defines retail and discusses the functions of retailers, including creating utility for customers through form, time, place and ownership. It outlines the evolution of retail in India from traditional formats like markets to emerging organized retailers like malls and chains. Key drivers of retail change included rising incomes, diminishing rural-urban differences, and changing consumption patterns. The challenges to further retail development in India include a lack of industry recognition and infrastructure issues.
Retail Management Notes, Basics of Retail Management, Classification of Retailers, Types of Retailers, Scope of Retailing, Functions of Retailers, Role of Retailers in Distribution Channel, Indian retailscape, organized and Unorganized Retailers,
Carrefour is a French international hypermarket chain and the second largest retailer in the world. It operates various store formats including hypermarkets, supermarkets, discount stores and convenience stores across Europe, Asia, Africa, and Latin America. Carrefour is exploring partnerships in India to enter the market through a cash-and-carry business initially while its future plans also involve expanding to other high-growth potential markets globally.
The document discusses the retail sector in India. It notes that the organized retail market is growing at 35% annually while unorganized retail grows at 6%. India has been ranked the most attractive emerging market for retail investment for three consecutive years. The retail sector is witnessing a shift from traditional markets to newer formats like department stores, malls, and supermarkets. Organized retail is growing due to factors like professional practices, branding, funding availability, and demographic changes in India. The document then describes different types of retailers and concludes with a discussion of retail pricing, transfer mechanisms, sales techniques, and customer service.
Storytelling is an incredibly valuable tool to share data and information. To get the most impact from stories there are a number of key ingredients. These are based on science and human nature. Using these elements in a story you can deliver information impactfully, ensure action and drive change.
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
Best practices for project execution and deliveryCLIVE MINCHIN
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3. EVOLUTION & HISTORY
DEMAND & SUPPLY DRIVERS
MAJOR RETAILING STORES
KEY RATIOS & TERMS
RETAIL PRICING
TRANSFER MECHANISM
TOP 10 RETAILERS
RETAIL INDUSTRY IN INDIA
FDI POLICY OF RETAIL IN INDIA
4. The retail industry is responsible for the distribution of
finished products to the public.
This sector comprises of general retailers, departmental
stores, specialty stores and discount stores.
The retail industry emerged in the US in the eighteenth
century.
Specialty stores were developed only in those areas that had
a population of above 5,000.
Supermarkets flourished in the US and Canada with the
growth of suburbs after World War II.
The activities of the retail industry can be broadly classified
into- 1. Personal goods store retailing and 2. Non-store
retailing.
Personal goods store retailing can be classified into Hard
Goods(electronics, furniture) and Soft Goods(Apparel
retailing). Non-store retailing can be food retailing and
automotive services.
5. The major demand drivers of the retail
industry are:
1. Interest
2. Population
3. Employment
4. Personal income
5. Individual debt
The supply drivers include:
1. Competitors
2. Size
3. Cost of the factors of production
6. Department stores - very large stores offering a huge assortment of
"soft" and "hard goods; often bear a resemblance to a collection of
specialty stores. A retailer of such store carries variety of categories
and has broad assortment at average price. They offer considerable
customer service.
Discount stores - tend to offer a wide array of products and
services, but they compete mainly on price offers extensive assortment
of merchandise at affordable and cut-rate prices. Normally retailers sell
less fashion-oriented brands.
Supermarkets - sell mostly food products.
Variety stores - these offer extremely low-cost goods, with limited
selection.
Specialty stores: A typical speciality store gives attention to a particular
category and provides high level of service to the customers. A pet
store that specializes in selling dog food would be regarded as a
specialty store. However, branded stores also come under this format.
For example if a customer visits a Reebok or Gap store then they find
just Reebok and Gap products in the respective stores.
7. General store: a rural store that supplies the main needs for the local
community.
Convenience stores: is essentially found in residential areas. They
provide limited amount of merchandise at more than average prices
with a speedy checkout. This store is ideal for emergency and
immediate purchases.
Hypermarkets: provides variety and huge volumes of exclusive
merchandise at low margins. The operating cost is comparatively less
than other retail formats. They may adopt a Hi-Lo or an EDLP strategy
for pricing. The hypermarkets can be anywhere between 20,000 and
40,000 square feet (3,700 m2). Example: SPAR hypermarket.
Malls: has a range of retail shops at a single outlet. They endow with
products, food and entertainment under a roof.
Vending Machines: This is an automated piece of equipment wherein
customers can drop in the money in machine and acquire the products.
8. KEY RATIOS AND TERMS
Same Store Sales: Used when analyzing individual retailers. It
compares sales in stores that have been open for a year or
more. This allows investors to compare what proportion of new
sales has come from sales growth compared to the opening of
new stores. It is also known as comps.
Sales per Square Foot: Sales
Square Footage
Inventory Turnover: This ratio shows how many times the
inventory of a firm is sold and replaced over a specific period.
Generally calculated as: Sales
Inventory
Consumer Confidence Index: The Consumer Confidence Index
(CCI) is put out by the Consumer Confidence Board around the
middle of each month. The Consumer Confidence Survey is
based on a sample of 5,000 U.S. households and is considered
to be one of the most accurate indicators of confidence.
Increasing confidence means more spending and borrowing for
consumers.
9. RETAIL PRICING
Cost Plus Pricing- This involves adding a mark up amount
(or percentage) to the retailer's cost.
Suggested Retail Pricing- This simply involves charging the
amount suggested by the manufacturer and usually printed
on the product by the manufacturer.
In Western countries, retail prices are often
called psychological prices or odd prices.
Often prices are fixed and displayed on signs or labels.
Alternatively, when prices are not clearly displayed, there
can be price discrimination, where the sale price is
dependent upon who the customer is.
Another example would be the practice of discounting for
youths, students, or senior citizens.
10. TRANSFER MECHANISM
There are several ways in which consumers can receive goods
from a retailer:
• Counter Service- where goods are out of reach of buyers
and must be obtained from the seller. This type of retail
is common for small expensive items (e.g. jewellery) and
controlled items like medicine and liquor. It was common
before the 1900s in the United States and is more
common in certain countries like India.
• Delivery- where goods are shipped directly to
consumer's homes or workplaces.
• Door-to-door sales- where the salesperson sometimes
travels with the goods for sale.
• Self-service- where goods may be handled and
examined prior to purchase.
11. TOP 10 RETAILERS
These are the top 10 retailers of the world:
1. WAL-MART(U.S.A)
2. CARREFOUR(FRANCE)
3. KROGER(U.S.A)
4. METRO AG(GERMANY)
5. HOME DEPOT(U.S.A)
6. MCKESSON CORP(U.S.A)
7. ITM ENTERPRISES(FRANCE)
8. SEARS(U.S.A)
9. KMART CORPORATION(U.S.A)
10. TARGET CORPORATION(U.S.A)
12.
13. • Brief description: Offers a full time supermarket and a limited
assortment of general merchandise with operations in three
business segments: Wal-Mart U.S., International and Sam’s Club.
• Operational Format: Cash & Carry/Warehouse Club, Discount
Department
Store, Hypermarket/Supercenter/Superstore, supermarket and
online retail.
• Financials
Revenue: $417 billion USD, year-over-year change: 0.95%
Operating profit: $24.8 billion USD, year-over-year change: 5.1%
Net income: $14.8 billion USD, year-over-year change: 7.0%
• Expected capital expenditure (2011): $3.9 billion USD
• Geographic coverage (2010): US- 75%; Rest of the world- 25%
• Future plans: Expects to add more than 600 stores during fiscal
year 2011.
14.
15. • Brief description: Offers a range of food and non-food products. Carrefour
SA's supermarket chains include, among others, Champion and Norte
brands, which primarily offer food, clothing and household goods.
• Operational Format: Cash & Carry/Warehouse
Club, Convenience/Forecourt Store, Discount
Store, hypermarket, Supercenter/Superstore, Supermarket and online retail
store.
• Financials
Revenue: $122 billion USD, year-over-year change: (1.14%)
Operating profit: $2.4 billion USD, year-over-year change: (39.0%)
Net income: $650 million USD, year-over-year change: (74.2%)
• Expected capital expenditure (2010): NA
• Geographic coverage (2009):France: 45%; Europe(except France): 33%;
Latin America: 14%; Asia: 8%
• Future plans: In India, it is expected to set up 150 hypermarkets while in
the global level it is planning to setup 50 supermarkets under the Carrefour
Market banner and 30 convenience stores under the Carrefour express
banner.
16.
17. • Brief description: Distributes pharmaceutical
products, medical surgical supplies, healthcare and beauty
products and develops software to facilitate health enterprise.
Also offers analytic, care management and patient solutions
for payers.
• Operational Format: Drugs/medical-surgical equipment
distribution.
• Financials
Revenue: $109 billion USD, year-over-year change: 1.94%
Operating profit: $2 billion USD, year-over-year change:
17.7%
Net income: $1.3 billion USD, year-over-year change: 53.5%
• Expected capital expenditure (2011): $81 million USD
• Geographic coverage (2010): US: 91%; Rest of the world: 9%
• Future plans: Planning to expand through acquisitions.
18. RETAIL INDUSTRY IN INDIA
The retail industry in India is of late often
being hailed as one of the sunrise sectors in
the economy.
AT Kearney, the well-known international
management consultancy, recently identified
India as the ‘second most attractive retail
destination’ globally from among thirty
emergent markets.
The retail industry had a share of 22% in the
GDP of the country in 2010.
The retail industry in the country is growing
at a great pace and is expected to reach US
1.3 trillion dollars.
19. MAJOR RETAILERS IN INDIA
Pantaloon: It is one of the biggest
retailers in India with more than
450 stores across the country.
Headquartered in Mumbai, it has
more than 5 million sq. ft retail
space located across the country.
It's growing at an enviable pace
and is expected to reach 30 million
sq. ft by the year 2010. In
2001, Pantaloon launched
country's first hypermarket ‘Big
Bazaar’.
Tata Group: This is another major
player in Indian retail industry
20. RPG Group: RPG Group is one of the
earlier entrants in the Indian retail
market, when it came into food &
grocery retailing in 1996 with its
retail Food world stores. Later it
also opened the pharmacy and
Beauty care outlets ‘health & glow’.
Reliance: Reliance is one of the
biggest players in Indian retail
industry. More than 300 Reliance
Fresh stores and Reliance Mart are
quite popular in the Indian retail
market. It's expecting its sales to
reach ` 90,000 crores by 2010.
AV Birla Group: AV Birla Group has a
21. CHALLENGES FACED BY THE
INDIAN RETAIL INDUSTRY
Challenges facing Indian retail industry are:
The tax structure in India favours small retail
business
Lack of adequate infrastructure facilities
High cost of real estate
Dissimilarity in consumer groups
Restrictions in Foreign Direct Investment
Shortage of retail study options
Shortage of trained manpower
22. FDI WITH REGARD TO RETAILING IN INDIA
The specific guidelines for FDI with regard to the
conduct of trading activities in India are:
a) FDI up to 100% for cash and carry wholesale
trading and export trading allowed under the
automatic route.
b) FDI up to 51 % with prior Government
approval for retail trade of „Single Brand‟
products.
c) FDI is not permitted in Multi Brand Retailing
in India.
23. ENTRY OPTIONS FOR FOREIGN PLAYERS
1. Franchise Agreements : It is an easiest track to come in the
Indian market. In franchising and commission agents‟
services, FDI (unless otherwise prohibited) is allowed with the
approval of the Reserve Bank of India (RBI) under the Foreign
Exchange Management Act. This is a most usual mode for
entrance of quick food bondage opposite a world. Apart from
quick food bondage identical to Pizza Hut, players such as
Lactose, Mango, Nike as good as Marks as good as
Spencer, have entered Indian marketplace by this route.
2. Cash And Carry Wholesale Trading : 100% FDI is allowed
in wholesale trading which involves building of a large
distribution infrastructure to assist local manufacturers. The
wholesaler deals only with smaller retailers and not
Consumers. Metro AG of Germany was the first significant
global player to enter India through this route.
3. Strategic Licensing Agreements : Some foreign brands give
exclusive licenses and distribution rights to Indian companies.
Through these rights, Indian companies can either sell it
through their own stores, or enter into shop-in-shop
arrangements or distribute the brands to franchisees.
24. 4. Manufacturing and Wholly Owned Subsidiaries: The foreign brands
such as Nike, Reebok, Adidas, etc. that have wholly-owned subsidiaries
in manufacturing are treated as Indian companies and
are, therefore, allowed to do retail. These companies have been
authorized to sell products to Indian consumers by franchising, internal
distributors, existent Indian retailers, own outlets, etc. For instance, Nike
entered through an exclusive licensing agreement with Sierra
Enterprises but now has a wholly owned subsidiary, Nike India Private
Limited.
5. FDI in Single Brand Retail: The Government has not categorically
defined the meaning of “Single Brand” anywhere neither in any of its
circulars nor any notifications. In single-brand retail, FDI up to 51 per
cent is allowed, subject to Foreign Investment Promotion Board (FIPB)
approval and subject to the conditions mentioned in Press Note 3 that
(a) only single brand products would be sold (i.e., retail of goods of
multi-brand even if produced by the same manufacturer would not be
allowed), (b) products should be sold under the same brand
internationally, (c) single-brand product retail would only cover products
which are branded during manufacturing and (d) any addition to product
categories to be sold under “single-brand” would require fresh approval
from the government.