Angela Chichester has over 18 years of experience managing large multi-family housing communities, ensuring profitability and developing strong resident relationships. She is currently the General Manager of two apartment communities totaling 2,253 units and $36 million in annual revenue. Previously she held roles as Community Manager and Area Community Manager, overseeing portfolios of apartment communities and managing large staffs. She has a proven track record of improving occupancy rates, reducing operating costs, and exceeding financial goals.
Fiona Morear is a hardworking and self-motivated finance manager with over 15 years of experience in financial roles. She has a proven track record of implementing strategies to improve business performance and increase profits. Currently, she is the Finance Manager at The Riverside Group, a housing association, where she leads a team and ensures financial compliance and reporting.
Hospitality Hotel General Manager John Kirk Wright in Transition and Seeking ...John Kirk Wright
Attached is an innovative visual 1 minute resume to promote myself and my accomplishments and shows the quality of work I have produced over the years with IHG, Choice, Marriott, Sheraton and independent hotels as a Hospitality Specialist, Hotel General Manager and Hotel Operations Manager.
Caroline Jens has 25 years of experience in finance, accounting, and investment. She has overseen non-lending bank operations and currently serves as Assistant Controller for Marriott Investments. She is proficient in financial reporting, budgeting, cash management, and project management. Jens strives to motivate employees and implement innovative solutions.
Kevin Rice has over 15 years of experience in accounting, finance, and taxation. He holds a Bachelor's degree in Accounting from Wichita State University and is proficient in Microsoft Office programs and accounting software such as QuickBooks. He has worked in various accounting roles for companies such as Sampson Construction and Triple S Ranch Supply, where he performed tasks like accounts payable, accounts receivable, financial reporting, auditing, and tax preparation. Currently, Rice runs his own business, Rice Financial Services, providing accounting, tax, and financial analysis services to individual and commercial clients.
Norma Warren has over 17 years of experience in property management. She has improved market share, NOI, and occupancy rates at multiple properties. She has received awards for best renovated community and highest occupancy, NOI, and renewal percentage. She oversees all aspects of community operations including budgets, marketing, renovations, and personnel.
The document is a resume for Amber Nelson seeking a position as a Community Manager. It summarizes her 12+ years of experience in property management, association management, and strategic leadership. Notable achievements include winning a 2013 award for best Community Manager over 225 units in Minnesota. Professional experience includes roles as a Senior Property Manager managing 10 direct employees and 3 locations totaling 309 units, and as a Community Association Manager overseeing the operations of 8 communities with 800+ units. She demonstrates the ability to improve underperforming organizations through budgeting, problem-solving, and team building.
The document is a resume for Amber Nelson seeking a position as a Community Manager. She has over 12 years of experience in property management, association management, and strategic planning. Her experience includes managing day-to-day operations, developing and managing budgets, leading employee teams, and addressing issues constructively. She has a proven track record of transitioning underperforming organizations to highly effective ones.
Fiona Morear is a hardworking and self-motivated finance manager with over 15 years of experience in financial roles. She has a proven track record of implementing strategies to improve business performance and increase profits. Currently, she is the Finance Manager at The Riverside Group, a housing association, where she leads a team and ensures financial compliance and reporting.
Hospitality Hotel General Manager John Kirk Wright in Transition and Seeking ...John Kirk Wright
Attached is an innovative visual 1 minute resume to promote myself and my accomplishments and shows the quality of work I have produced over the years with IHG, Choice, Marriott, Sheraton and independent hotels as a Hospitality Specialist, Hotel General Manager and Hotel Operations Manager.
Caroline Jens has 25 years of experience in finance, accounting, and investment. She has overseen non-lending bank operations and currently serves as Assistant Controller for Marriott Investments. She is proficient in financial reporting, budgeting, cash management, and project management. Jens strives to motivate employees and implement innovative solutions.
Kevin Rice has over 15 years of experience in accounting, finance, and taxation. He holds a Bachelor's degree in Accounting from Wichita State University and is proficient in Microsoft Office programs and accounting software such as QuickBooks. He has worked in various accounting roles for companies such as Sampson Construction and Triple S Ranch Supply, where he performed tasks like accounts payable, accounts receivable, financial reporting, auditing, and tax preparation. Currently, Rice runs his own business, Rice Financial Services, providing accounting, tax, and financial analysis services to individual and commercial clients.
Norma Warren has over 17 years of experience in property management. She has improved market share, NOI, and occupancy rates at multiple properties. She has received awards for best renovated community and highest occupancy, NOI, and renewal percentage. She oversees all aspects of community operations including budgets, marketing, renovations, and personnel.
The document is a resume for Amber Nelson seeking a position as a Community Manager. It summarizes her 12+ years of experience in property management, association management, and strategic leadership. Notable achievements include winning a 2013 award for best Community Manager over 225 units in Minnesota. Professional experience includes roles as a Senior Property Manager managing 10 direct employees and 3 locations totaling 309 units, and as a Community Association Manager overseeing the operations of 8 communities with 800+ units. She demonstrates the ability to improve underperforming organizations through budgeting, problem-solving, and team building.
The document is a resume for Amber Nelson seeking a position as a Community Manager. She has over 12 years of experience in property management, association management, and strategic planning. Her experience includes managing day-to-day operations, developing and managing budgets, leading employee teams, and addressing issues constructively. She has a proven track record of transitioning underperforming organizations to highly effective ones.
Stewart Grounds has over 30 years of experience in real estate financial and operational management. He has held Chief Financial Officer and Vice President roles at several large real estate investment and management companies. His experience includes budgeting, financial reporting, accounting, and operational analysis. He has a proven track record of improving financial performance, streamlining processes, and developing teams.
Property management professional career history. Senior level manager, seeking regional level career advancement. Relocation to Eastern WA, Oregon, Northern California or Mountain States (Utah, Colorado, Arizona, Montana, New Mexico, Idaho)
Bill Montebello has over 15 years of experience in leasing and job development. He has a proven track record of increasing occupancy and revenue through his sales and customer service skills. His background includes leasing apartments at various properties where he maintained high occupancy rates and increased revenue.
Shannon Comer is seeking a long-term position as a property manager where she can utilize her over 20 years of experience in multi-family housing. She has extensive experience managing properties of various sizes, exceeding goals for occupancy, budgets, and resident satisfaction. Her resume highlights her career history of managing properties in Texas for companies such as Watermarke, LBK Management, Norstar Management, Nolan Real Estate, and Archon Residential.
This document is a resume for William R. Fenner. It summarizes his experience in operations management in the senior living industry over 20 years, including experience as an executive director and senior regional vice president of operations. It lists his responsibilities overseeing multi-million dollar budgets and staffs of hundreds. It also provides details of his accomplishments improving financial and operational performance of communities.
Ryan Deweese is an experienced Director of Finance and Acquisitions with over 25 years of experience in financial operations, acquisitions, and leadership. He has held C-level positions where he managed multimillion dollar budgets and full financial operations. He is skilled in financial analysis, acquisitions, negotiations, and strategic growth initiatives.
Saima Farrukh has over 25 years of experience in property management, hospitality, banking, construction, and healthcare. She is currently the General Manager of M&M Building Services, LLC, a general contracting firm, and M&M Hospitality, LLC, which manages hotels. Previously, she was the Vice President and Chief Operating Officer of Economic Maintenance Products, overseeing operations, staff, and increasing revenue. She has expertise in facilities maintenance, budgeting, project management, regulatory compliance, and accounting.
Neal Brawner has over 18 years of experience in operations management and leadership roles. He has a proven track record of growing businesses, most notably growing a small two employee landscaping business into an eight employee $165k per year business. He has received awards for his work in processing loans and subordinations. Currently, he owns his own business providing account marketing, contract negotiation, and sales services in the landscape industry.
Daniel J. LeFever has over 20 years of experience in financial management and commercial real estate, including managing accounts receivables, business planning, and closing many commercial property transactions. He has held roles as President of Eastern Oil Company, worked at Farrell Oil, Inc. navigating approvals for a new facility, and is currently a commercial real estate agent at Deegan~Sanglyn Commercial Real Estate. LeFever received his Bachelor's in Business Administration from Marist College and an Associate's in Personnel Management from Ulster County Community College.
Godfrey Richard Schul has over 30 years of experience in finance, accounting, customer service, and management. He has a proven track record of success in budgeting, forecasting, process improvement, and leadership. His objective is to obtain a position that leverages his technical, managerial, and customer service skills.
Godfrey Richard Schul has over 30 years of experience in finance, accounting, budgeting, forecasting, and customer service. He has held various roles at Siemens Health Services from 2002 to 2014 where he managed budgets over $100 million. He is currently an Account Manager at Signarama, where he handles sales, customer quoting, billing, and collections. He seeks to leverage his strong leadership, communication, and problem-solving skills.
Steve Simpson has over 30 years of experience in operations leadership roles within the modular building and equipment rental industries. He has a proven track record of improving financial and operational metrics through strategic initiatives, process improvements, and team development. Most recently, he led a team as General Manager that increased revenue and utilization. Previously, he spent over a decade as Operations Director managing a large region with success in growing revenue, EBITDA, and asset utilization. He holds an MBA in Operations Management.
James Dalton has over 20 years of experience in accounting and finance roles in automotive, healthcare, manufacturing, and financial services industries. He has held positions including Controller, General Manager, Director of Finance, and Assistant Controller. His qualifications include financial reporting, budgeting, cost management, cash flow management, and process optimization. Dalton received his MBA and passed the CPA exam in Illinois. He is proficient in accounting software and systems and is active in professional organizations.
Cynthia Link is seeking a property manager position and has over 10 years of experience successfully managing multi-family residential communities, providing excellent customer service, resolving issues, and using marketing strategies to increase occupancy and revenue. She has a proven track record of exceeding expectations through her strong leadership, administrative, and financial management skills. Her resume details her educational background and outlines her work history managing properties in Florida with responsibilities such as staff supervision, maintenance coordination, financial duties, and customer service.
Valeri Kennedy-Stewart is an experienced residential property manager with over 15 years of experience successfully managing properties and raising occupancy rates. She is detail-oriented and organized, and has managed properties with nearly 200 apartment homes. Currently she works for Hyder & Co. in Rocklin, CA, where she has decreased operating costs by 50% through cost control procedures. Previously she has held property manager roles at several companies in the San Francisco Bay Area.
Cindy Moskalyk has over 15 years of experience managing teams and branches at HSBC Bank Canada and Scotiabank. She has a proven track record of executing strategic programs to drive business growth, increase productivity, and deliver excellent customer experiences. Cindy is skilled in sales management, business development, relationship management, and performance management. She has consistently exceeded targets for customer service, sales, and cost reductions. Cindy is described as a passionate leader who inspires teams to achieve success.
Nancy Crisante has over 20 years of experience in real estate and facility management. She has held various roles at JPMorgan Chase, Select Portfolio Servicing, and St. John's Estates where she demonstrated strong leadership, organizational, and problem-solving skills. Her experience includes managing REO tenant operations, evictions, assets, and a residential property. She has received high quality ratings and recognition for her work.
Nancy Crisante has over 20 years of experience in real estate and facility management. She has held various roles at JPMorgan Chase, Select Portfolio Servicing, and St. John's Estates related to REO asset management, evictions, property management, and real estate review. Her experience includes managing operations, inspections, maintenance, improvements, and compliance for facilities. She is recognized for her strong leadership, organizational, problem-solving, and communication skills.
Mr. McKenly has been a member of the United States Air Force. As a Financial Manager, his duties included monitoring, and compliance with Non-Appropriated funds accounting according to congressional guidelines. He also maintained military members traveling to new duty stations and various other assignments through the military travel system called M.O.R.S. He was honorably discharged from the Air Force in 2001. Since then, he has worked for a number of different companies in a wide variety of industries. Some of his accomplishments include: managing the processing of $4M Commercial Travel Disbursements monthly for 15 Air Force bases and 12 Air National Guard Units and performing credit analysis on small to mid-cap companies to determine the creditworthiness.
Graduated with an MBA in Project Management on December 12, 2015.
Certified Associated Project Manager on December 23, 2015
Triss Drake has over 20 years of experience in financial services and mortgage lending. She has held various roles such as executive assistant, loan officer assistant, financial analyst, broker compliance manager, audit assistant manager, and senior underwriter. She has a proven track record of streamlining processes, reducing errors, managing staff, and ensuring regulatory compliance. Drake is skilled in prioritization, organization, and providing high-level support to senior leadership.
Stewart Grounds has over 30 years of experience in real estate financial and operational management. He has held Chief Financial Officer and Vice President roles at several large real estate investment and management companies. His experience includes budgeting, financial reporting, accounting, and operational analysis. He has a proven track record of improving financial performance, streamlining processes, and developing teams.
Property management professional career history. Senior level manager, seeking regional level career advancement. Relocation to Eastern WA, Oregon, Northern California or Mountain States (Utah, Colorado, Arizona, Montana, New Mexico, Idaho)
Bill Montebello has over 15 years of experience in leasing and job development. He has a proven track record of increasing occupancy and revenue through his sales and customer service skills. His background includes leasing apartments at various properties where he maintained high occupancy rates and increased revenue.
Shannon Comer is seeking a long-term position as a property manager where she can utilize her over 20 years of experience in multi-family housing. She has extensive experience managing properties of various sizes, exceeding goals for occupancy, budgets, and resident satisfaction. Her resume highlights her career history of managing properties in Texas for companies such as Watermarke, LBK Management, Norstar Management, Nolan Real Estate, and Archon Residential.
This document is a resume for William R. Fenner. It summarizes his experience in operations management in the senior living industry over 20 years, including experience as an executive director and senior regional vice president of operations. It lists his responsibilities overseeing multi-million dollar budgets and staffs of hundreds. It also provides details of his accomplishments improving financial and operational performance of communities.
Ryan Deweese is an experienced Director of Finance and Acquisitions with over 25 years of experience in financial operations, acquisitions, and leadership. He has held C-level positions where he managed multimillion dollar budgets and full financial operations. He is skilled in financial analysis, acquisitions, negotiations, and strategic growth initiatives.
Saima Farrukh has over 25 years of experience in property management, hospitality, banking, construction, and healthcare. She is currently the General Manager of M&M Building Services, LLC, a general contracting firm, and M&M Hospitality, LLC, which manages hotels. Previously, she was the Vice President and Chief Operating Officer of Economic Maintenance Products, overseeing operations, staff, and increasing revenue. She has expertise in facilities maintenance, budgeting, project management, regulatory compliance, and accounting.
Neal Brawner has over 18 years of experience in operations management and leadership roles. He has a proven track record of growing businesses, most notably growing a small two employee landscaping business into an eight employee $165k per year business. He has received awards for his work in processing loans and subordinations. Currently, he owns his own business providing account marketing, contract negotiation, and sales services in the landscape industry.
Daniel J. LeFever has over 20 years of experience in financial management and commercial real estate, including managing accounts receivables, business planning, and closing many commercial property transactions. He has held roles as President of Eastern Oil Company, worked at Farrell Oil, Inc. navigating approvals for a new facility, and is currently a commercial real estate agent at Deegan~Sanglyn Commercial Real Estate. LeFever received his Bachelor's in Business Administration from Marist College and an Associate's in Personnel Management from Ulster County Community College.
Godfrey Richard Schul has over 30 years of experience in finance, accounting, customer service, and management. He has a proven track record of success in budgeting, forecasting, process improvement, and leadership. His objective is to obtain a position that leverages his technical, managerial, and customer service skills.
Godfrey Richard Schul has over 30 years of experience in finance, accounting, budgeting, forecasting, and customer service. He has held various roles at Siemens Health Services from 2002 to 2014 where he managed budgets over $100 million. He is currently an Account Manager at Signarama, where he handles sales, customer quoting, billing, and collections. He seeks to leverage his strong leadership, communication, and problem-solving skills.
Steve Simpson has over 30 years of experience in operations leadership roles within the modular building and equipment rental industries. He has a proven track record of improving financial and operational metrics through strategic initiatives, process improvements, and team development. Most recently, he led a team as General Manager that increased revenue and utilization. Previously, he spent over a decade as Operations Director managing a large region with success in growing revenue, EBITDA, and asset utilization. He holds an MBA in Operations Management.
James Dalton has over 20 years of experience in accounting and finance roles in automotive, healthcare, manufacturing, and financial services industries. He has held positions including Controller, General Manager, Director of Finance, and Assistant Controller. His qualifications include financial reporting, budgeting, cost management, cash flow management, and process optimization. Dalton received his MBA and passed the CPA exam in Illinois. He is proficient in accounting software and systems and is active in professional organizations.
Cynthia Link is seeking a property manager position and has over 10 years of experience successfully managing multi-family residential communities, providing excellent customer service, resolving issues, and using marketing strategies to increase occupancy and revenue. She has a proven track record of exceeding expectations through her strong leadership, administrative, and financial management skills. Her resume details her educational background and outlines her work history managing properties in Florida with responsibilities such as staff supervision, maintenance coordination, financial duties, and customer service.
Valeri Kennedy-Stewart is an experienced residential property manager with over 15 years of experience successfully managing properties and raising occupancy rates. She is detail-oriented and organized, and has managed properties with nearly 200 apartment homes. Currently she works for Hyder & Co. in Rocklin, CA, where she has decreased operating costs by 50% through cost control procedures. Previously she has held property manager roles at several companies in the San Francisco Bay Area.
Cindy Moskalyk has over 15 years of experience managing teams and branches at HSBC Bank Canada and Scotiabank. She has a proven track record of executing strategic programs to drive business growth, increase productivity, and deliver excellent customer experiences. Cindy is skilled in sales management, business development, relationship management, and performance management. She has consistently exceeded targets for customer service, sales, and cost reductions. Cindy is described as a passionate leader who inspires teams to achieve success.
Nancy Crisante has over 20 years of experience in real estate and facility management. She has held various roles at JPMorgan Chase, Select Portfolio Servicing, and St. John's Estates where she demonstrated strong leadership, organizational, and problem-solving skills. Her experience includes managing REO tenant operations, evictions, assets, and a residential property. She has received high quality ratings and recognition for her work.
Nancy Crisante has over 20 years of experience in real estate and facility management. She has held various roles at JPMorgan Chase, Select Portfolio Servicing, and St. John's Estates related to REO asset management, evictions, property management, and real estate review. Her experience includes managing operations, inspections, maintenance, improvements, and compliance for facilities. She is recognized for her strong leadership, organizational, problem-solving, and communication skills.
Mr. McKenly has been a member of the United States Air Force. As a Financial Manager, his duties included monitoring, and compliance with Non-Appropriated funds accounting according to congressional guidelines. He also maintained military members traveling to new duty stations and various other assignments through the military travel system called M.O.R.S. He was honorably discharged from the Air Force in 2001. Since then, he has worked for a number of different companies in a wide variety of industries. Some of his accomplishments include: managing the processing of $4M Commercial Travel Disbursements monthly for 15 Air Force bases and 12 Air National Guard Units and performing credit analysis on small to mid-cap companies to determine the creditworthiness.
Graduated with an MBA in Project Management on December 12, 2015.
Certified Associated Project Manager on December 23, 2015
Triss Drake has over 20 years of experience in financial services and mortgage lending. She has held various roles such as executive assistant, loan officer assistant, financial analyst, broker compliance manager, audit assistant manager, and senior underwriter. She has a proven track record of streamlining processes, reducing errors, managing staff, and ensuring regulatory compliance. Drake is skilled in prioritization, organization, and providing high-level support to senior leadership.
1. Angela C. Chichester COS, CAM
7004 Lanham Lane • Fort Washington, MD 20744 • H 301-248-8589• C 202-491-8879 • capriceangela@yahoo.com
Property Management Qualifications
More than 18 years of managing large assets A-B-C communities, ensuring profitability and developing strong
resident relationships. An accomplished leader that is repeatedly recognized for outstanding performance,
exceeding goals, internal development for promotions and generating new revenues. Proven ability to save costs and
grow revenue through analytical thinking and financial management as well as maintenance management, contract
negotiation, and vendor relations.
PROFESSIONAL EXPERIENCE
General Manager
AIMCO Properties: Foxchase Apartments/Key Towers 2014-Present
Alexandria, VA
Oversee a portfolio of two communities totaling 2253 apartment homes. One being Amico’s largest asset. Revenue
of 36 million per year, Foxchase of Alexandria which contains 2113 apartments combined with a conventional and
affordable component. The second is Key Towers a High Rise in the heart of Alexandria with 140 apartments.
Responsible for increasing Net Operating Income (NOI) and maintaining the physical asset for quality living.
Additionally, serves as the immediate supervisor for Thirty plus (35) employees including 7 managers. Other duties
and responsibilities include, but are not limited to, the following:
• Delegates and executes monthly goals with the Resident Relations staff, Leasing staff, Accounting staff,
Affordable Community Manager staff and Maintenance staff.
• Work with Director of Operation and Director of Quality Services to ensure we are obtaining the best cost to
manage the daily operation of the property, as will as any capitol projects.
• Maintains daily occupancy competitive with and above market averages
• Reviews and executes monthly goals with the leasing and maintenance staff
• Maximizes occupancy by generating and closing qualified traffic while promoting resident retention
• Supervises the accounts receivable department by collecting rent payments targeting delinquencies at 2% and
below.
• Resident Retention maintained at 60% and above month over month
• Achieved Community Audit Compliance. Achieved Affordable HUD REAC inspection after failing scores for
the past 6 years. We achieved a passing 83 on my first inspection after taking over the property for under less
than a year.
• Oversee the process of the renewals to ensure we are renewing at 60 percent or above.
• Review master budget and declining budget daily to ensure we stay with set budget numbers.
Key Accomplishments:
• Improved occupancy rate from 92% to 97.5% by consistent and effective out reach, improving team
moral, improving property’s appearance adding additional landscaping.
• Internal/external promotion: Two Leasing Consultant to Leasing Managers, one Leasing Consultant to
Community Manager, One Assistant Manager to Community Manager, One Resident Relation
Manager to Community Manager, Community Manager to General Manager and to Service
Technician to Service Manager all accomplished by consistent training and development,
constructive criticism, team building workshops, trusting by verifying compliance and strong
accountability. All while leading by example.
2. Community Manager
AIMCO Properties: Westchester Towers 2014-2014
College Park, MD
This community is 18 levels High-rise offering 303 combined 1,2 and 3 bedroom apartment homes. I took over as
the CM of the property in February of 2014 with occupancy of 92.5 and as of September 2014 the community is
operating at 98.0 percent occupancy. I develop and manage a team of 3 office staff and 3 maintenance staff.
Maintain day-to-day operation of leasing productivity, marketing outreach as well as resident retention, rental
collection, late fees and legal procedure as well as eviction process and property delinquency. The communities’
delinquency is less than 1 percent each month. Maintain month end reports as well as forecast and reforecast yearly
budget as needed.
Area Community Manager
Concierge Management: The Communities At Arbor Vista 2013- 2014
Adelphi, MD
This community is built up of three separate entities Arbor Vista, Sienna Creek and Sienna Garden. I develop and
maintain all three budgets as well as hire, train, develop and manage 15 employees and 3 police officer in and all
facets of operation at a B rated garden style property comprised of 675 units with resort style swimming pool.
Newly renovated in 2009. Maintain day-to-day operation of leasing productivity, marketing outreach as well as
resident retention, rental collection, late fees and legal procedure as well as eviction process and property
delinquency. Maintain month end reports as well as forecast and reforecast yearly budget as needed. Maintain
property budget occupancy of 95% by consistent outreach and renewal captivity.
Key Accomplishments:
• Reduced operating costs 6% by effectively negotiating with two major service providers to win more
favorable contracts
• Improved occupancy rate from 92% to 95% by improving property’s appearance and adding additional
landscaping. Updating property advertising to target proper traffic.
• Consistent focus on outreach and resident retention
Community Manager 2010-2013
Grady Management: Belcrest Plaza Hyattsville, MD
Hire, train, develop and manage 15 employees and 28 watch officer in and all facets of operation at a C rated garden
style property comprised of 783 units with resort style swimming pool. Planning and composing to start in May of
2011 redevelopment of property. Development of the three phase’s new project will consist of 2600 plus units upon
completion. Control a $3.0 million budget and generate $8.7 million in revenue yearly while forecasting and
optimizing opportunities for new marketing prospects. Maintain day to day operation of leasing productivity,
marketing outreach as well as resident retention, rental collection, late fees and legal procedure as well as eviction
process and property delinquency. Maintain month end reports as well as forecast and reforecast yearly budget as
needed. Maintain property budget occupancy of 95% by consistent outreach and renewal captivity.
Key Accomplishments:
• Reduced operating costs 8% by effectively negotiating with two major service providers to win more
favorable contracts
• Improved occupancy rate from 92% to 95% by improving property’s appearance and adding additional
landscaping
3. • Consistent focus on outreach and resident retention
• Maintain property expenses and focus on reducing by 2% of budget.
Property Manager 2006- 2010
Camden Properties: Camden Russett Laurel, MD
Hire, train, develop and manage 7 employees in and all facets of operation at a B rated garden style property
comprised of 426 units, fitness center, storage units, resort style swimming pool and business center. Control a $1.9
million budget and generate $6.7 million in revenue yearly while forecasting and optimizing opportunities for new
marketing prospects. Maintain day to day operation of leasing productivity, marketing outreach as well as resident
retention, rental collection, late fees and legal procedure as well as eviction process and property delinquency.
Maintain month end reports as well as forecast and reforecast yearly budget as needed. Maintain property budget
occupancy of 95% by consistent outreach and renewal captivity.
Key Accomplishments:
• Reduced operating costs 10% by effectively negotiating with two major service providers to win more
favorable contracts
• Improved occupancy rate from 90% to 96% by improving property’s appearance and adding additional
landscaping
• Maintain property expenses and focus on reducing by 5% of budget.
Property Manager, 2000-2006
Morgan Properties: Chase Ridge Apartments Silver Spring, MD
Provided property management to a 530-unit garden style community comprised of 9 employees. Managed tenant
relations as well as leasing occupancy and staff training. Meanwhile oversee the management of processing payroll,
accounts receivable, and implementation of resident retention programs. Maintain month end reports as well as
budget over view. Reviewed and worked with Regional Facilities Director on properties capital projects as well as
supported and oversaw property Service Supervisor in daily maintenance needs.
Key Accomplishments:
• Improved occupancy rate from 90% to 95% by improving property’s appearance and adding additional
landscaping.
• Hire and train staff to meet property goals
• Consistent outreach and resident retention
SKILLS & DEVELOPMENT& AWARDS & CERTIFACATIONS
Microsoft Office Suite (Word, Access, Excel, Outlook and PowerPoint), Rent Roll 2000, Yardi, Onesite Real Page,
LRO Pricing, Jenark and Yieldstar Pricing, Camden University Graduate, Handy Trac Key System, Certified
Occupancy Specialist (COS) Certified Apartment Manager (CAM) pending exam
Awards:
2008 Community Award for Expense Control
2009 Community Award for Renewal Percentage
2009 Recognition for Beating Budgeted Expense Control by 8.5%