1. C.V of Irshan zafar, Page 1of 3
IRSHAN ZAFAR
MBA (MARKETING,FINANCE), BCA (Bachelors In Computer Application).
Work Experience:4 years of experience in Retail Banking Operations.
Emails: mdirshanzafar@gmail.com
Skype id : irshan.zafar
Contacts (India) : (+91)9333522131
Current Status: Dy BM ICICI BANK LTD
Career
Objective Put the best of my character, commitment and skills to enhance the efficiency, expertise
and earnings of my organization and hence of myself.
Profile
Summary
Got selected through pool campus drive in HDFC BANK LTD, as a Management Trainee,
on 08 SEP 2012.I worked as a Teller and After 12 months of service, I got confirmed as an
Assistant Manager. As an M.T completed all ops task with zero error & achieved sales target
of CASA and TPP. After confirmation I was shifted to a bigger Branch to take more
responsibilities,in FY 2014-15 I was given additional task of branch audit checks along with
Teller profile & was able manage both profiles brilliantly by clearing audit with satisfactory
remarks & achieved all CASA & TPP target allotted to branch.
On Dec 2016 joined ICICI Bank Ltd as Dy.BM based at burdwan-guskhara.,handling whole
operations of branch including compliance,audit,customer service,gold loan operations,
managing branch as BM in absence of BM.Handling a team of 4 ops people and 2 sales staff.
Work
Experience
PROFESSIONAL EXPERIENCE
DEPUTY BRANCH MANAGER
ICICI Bank Ltd
DEC 2016 – Present Burdwan
Working as Branch Operations Manager,responsible for compliance of branch as well as customer
service,audit,grievance handling,lobby management,gold loan operations,in absence of BM
manage the branch as acting BM,branch profitability,cost cutting.Heading a team of 3 people of
operations and 3 sales staff.
Areas of Expertise
 Handling operations, which comprises of, customer, managing operations team,
other activities.Enhancing liabilities& assets base for the branch.
 Handling and scrutinizing complete documentation for new acquisitions.
Responsible for controlling CRR and NII. Managing quality scores & six -sigma
scores of the branch. Setting up & co-coordinating with complete Branch
operations with key focus on bottom line profitability by ensuring optimal utilization
of available resources. Introducing & implementing systems to facilitate smooth
workflow in the organization.
 Taking care of whole operations of branch as well ascompliance.
 Grievance redressal. Lobby Management. Stock Management.
 Customer Service. Job rotation. Audit. MIS and report generation. Infra
Management.
 Liasioning with ICMC /currency chest. Gold loan operations.
 AOF checking and hold management.

2. C.V of Irshan zafar, Page 2of 3
ASSISTANT MANAGER
HDFC Bank Ltd
SEP 2012 – Present Kalyani
Got selected through pool campus drive in HDFC BANK LTD, as a Management Trainee,
on 08 SEP 2012.I worked as a Teller and After 12 months of service, I got confirmed as an
Assistant Manager. As an M.T completed all ops task with zero error & achieved sales target
of CASA and TPP. After confirmation I was shifted to a bigger Branch to take more
responsibilities,in FY 2014-15 I was given additional task of branch audit checks along with
Teller profile & was able manage both profiles brilliantly by clearing audit with satisfactory
remarks & achieved all CASA & TPP target allotted to branch.
Areas of Expertise
 In-depth knowledge of the teller counter
 Analysis of transactional information to identify risk, trends and potential wary activity.
 Improved and implemented customer risk rating criteria with KYC management and
procedure for both consumer and corporate customer.
 Reviewed all required AML/ KYC Regulatory requirements for all clients and analyzing any
transactions that appear unusual based on the customers profile
 Responsible for cash receipts, deposits, payments and cash balancing
 vault custodian
 Handling Non-Cash transactions like DD/MC/TC, Fund transfer etc
 management & branch audit & compliance
 High attention to detail, accuracy as well as customer service orientation
 Generate various MIS reports as applicable ( E.g.: Account Opening, Term Deposit
Opened Today, Balance Sheet, Stop Payment, Large Cash Transactions, Remittances,
Deposit & Withdrawal etc.
 Managing Operations like A/c opening, Fixed Deposit, Lockers, and Forex etc
 Review all critical reports, monitor cash levels, fraud control, filing etc
Education/
Trainings
ACADEMIC RECORD
DEGREE
UNIVERSITY/
BOARD
SUBJECT
YEAR OF
PASSING
PERCENTAGE
OF MARKS/
DGPA
MBA W.B.U.T MARKETING 2012 6.78
BCA W.B.U.T
COMPUTER
APPLICATION
2010 7.24
12th B.I.E.C SCIENCE 2007 56.22%
10th W.B.B.S.E - 2004 60.87%

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Professional Certifications, Trainings and Courses:
 Did summer internship project on Availability and Visibility index from
HINDUSTAN UNILEVER LTD
 NISM Module VI certified.
Others/
Personal  Language known: English(R,W,S),Hindi(R,W,S),Urdu(R,W,S),Bengali(S),Arabic
(R)
 Date of Birth: 8th April 1988
 Religion: ISLAM
 Passport No: H9674400(Valid till 18-12-2020)
 Nationality: Indian
 Gender: Male
 Marital Status: Single
 Hobbies: Travelling, Photography, and Cooking
LinkedIn profile(www.linkedin.com): https://in.linkedin.com/in/irshan-zafar-
1b3b3342
Extra-
curricular
Activities  Coordinator in organizing Seminars and Conferences at School, College level and
in the Companies.
 Reading , Watching TV, surfing internet
References
– ANJAN BHATTACHARJEE-Branch Manager HDFC BANK LTD
M:9903000588
–Kamil Hayat Rahi-(Area Sales Manager-Etisalat DB Telecom pvt. Ltd)-Ranchi– 834
002, Jharkhand , India, Email address kamilhayat@gmail.com-Mobile.+91-
09934950194