I match technology to business objectives. Let's start a discussion.

1. Key Leadership Practices
James G Dingman
Samples of tools, methods, and results

2. Finance
Budget and Cost Benefit
Jim manages capital and operational spend
Meet expense targets while funding corporate initiatives
Projects are evaluated for cost benefit

3. Business Continuity
Disaster Recovery and Pandemic Planning
Jim's teams create
business continuity and
technology recovery plans
Jim includes pandemic recovery
planning as a part of business
continuity

4. Service Levels
Functional Availablity and Operational Agreements
Jim offers services that
set expectations Services are backed with
operational agreements

5. Human Resources
Engagement and Effort Management
Jim measures team morale and solicits feedback
We are accountable for our effort

6. Controls
CobiT Internal Controls and Standardization
Jim's teams create internal
controls to provide structured
governance
Jim uses standards to
manage solutions and
control costs

7. Audit
Business Process and Financial (payment card)
Jim utilizes external expertise
to audit business processes Jim provides management
oversight for payment card
data security

8. Process
Strategic and Tactical
Jim creates strategic plans
for his business areas Jim's teams structure business
processes with procedures

9. Policy
Driving consistency with policy, standards, and controls
Jim enables successful process controls
with clearly documented policies

10. Information Technology Process
Service Oriented Information Technology Disciplines
Jim organizes business unit functions in alignment with service
disciplines
Functions are developed to support each of the service core areas in ITIL
v3. Jim's finds this easily extensible to ITSM as well.
Here we have an example of Change Management in the form of a
management tool and supporting guidance in an operational level
agreement

11. Self Development
Building and Maintaining Skillsets
Jim invests effort in existing and emerging
technologies to keep his skills current

12. Do what you can, with what you have, where
you are.
Teddy Roosevelt
“
”
In this time of economic stress, we do not
leap at radical risk based on a trade journal's
opinion. We leverage our investment for the
very best return on our dollar.

13. James G Dingman, P.E.
These skills and abilities will achieve objectives and
deliver results. What can I do for you?