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Pınar Develioğlu
Personal Information
01 October 1987 pdevelioglu@gmail.com 0 555 821 39 97
Konaklar Mahallesi, Konak Apt. K: 6 D: 12 Yeni Levent, İstanbul, Turkey
http://www.linkedin.com/in/pinardevelioglu
Background
More than 5 years of experience in digital brand communication on both brand and
agency sides. Experienced in creating digital marketing strategy and implementing
across multiple channels; apps, websites, email and SMS. Worked with multi-
national teams across borders.
Career History
December 2014 – Present directComm Marketing Group, İstanbul, Turkey
Senior Project Manager in the Creative Department
Responsibilities
 Creating digital communication campaign ideas to attract target audience
and executing digital strategy
Brands: Nestle, Eczacıbaşı, KIA, Renault, FIAT, Multinet, BKM, Çilek,
Astrazeneca, Aydınlı, Arçelik, Beko
 Leading concept creation and content development processes of community
management teams
 Developing and implementing loyalty programs functioning across multiple
channels; mobile apps, call center, email and SMS
 Leading creative sessions and managing junior project managers and
copywriters to ensure on-brief creative solution development
 Leading 3rd
party providers, creative, software development and call center
teams to deliver results on time and within budget
 Researching the technical properties of development, attending video and
photo shoots, supervising production teams
August 2013 – May 2014 AgencyLook, İstanbul, Turkey
Digital Marketing Communication Manager in the Creative Department
Responsibilities
 Customer and Project Management; customer facing role leading UX, design,
software development and creative teams on delivering digital advertising
materials, Facebook Apps, company and campaign websites, apps etc.
 Creating and executing digital marketing campaigns for clients in food,
fashion, banking and aviation industries heavily investing on social media
Brands: Caffé Nero, Ipekyol, Twist, Machka, Eureko Sigorta, TAV
Havalimanları, Mutfak Sanatları Akademisi
 Leading a team of 3 social media specialists on content development,
campaign execution, Facebook advertising, community management and
social impact measurement
January 2013 – April 2013 Vodafone, İstanbul, Turkey
Associate Marketing Manager in the Premium Customer Segment
Responsibilities
 Strategic propositioning and end-to-end implementation of smartphone
campaigns for high value customers
 Defining go-to-market strategy and implementing 360o
marketing activities
including communication plan (TVC, outdoor, events and sponsorships, brand
collaborations, SMS, e-mailing and digital campaigns)
 Leading and coordinating 3rd party agencies and internal stakeholders (Brand
Strategy, Marketing Communication, Mobile Marketing, Customer
Intelligence, Customer Operations, Sales, Customer Value Management)
July 2011 – January 2013 Vodafone, İstanbul, Turkey
Online Commercial Senior Specialist in the Online Services Department
Responsibilities
 Preparing and executing promotional roadmaps for online products &
services
 Designing programs to increase the preference of Self Care channels rather
than conventional channels within the customer base
 Designing and hands-on implementation of new tools for online customer
care
 Maximizing the benefits from global best practices ensuring compatibility
with local market dynamics
 Analyzing competition and market trends
June 2009 – July 2011 Merck Sharp Dohme, İstanbul, Turkey
Multi-Channel Marketing Specialist in the Business Operations Department
Responsibilities
 Development and execution of marketing plans for company’s online medical
platform
 Designing multi-channel marketing programs targeting society
 Managing development and roll out of online initiatives for Turkish market
which include e-detailing, webcast and other online education programs
Internships
Nov 2008 – May 2009: Starbucks Coffee Company, İstanbul, Turkey
Internship in the Marketing Department for Customer Relationship Marketing
June 2008 – Sept 2008: Google Inc., İstanbul, Turkey
Internship in the Marketing Department
June 2007 – Sept 2007: University of New South Wales, Sydney, Australia
Marketing Research for Information Technologies & Systems Program
July 2007 – Sept 2007: Atlassian Software Systems, Sydney, Australia
Internship in the Human Resources Department
July 2007 – August 2007: Ernst and Young, Sydney, Australia
Internship in the Marketing Department
Education
2004 – 2009: Koç University, B.A. in Business Administration
GPA: 3.83/4.00 Rank: 5
1998 – 2004: İzmir Turkish Private College
Academically Selective Science High School, GPA: 4.31/5.00
Professional Development
Vodafone
Digital User Experience, 4-day training, 2012.
Kadir Has University
Social Media Specialist Certificate Program, 2011.
Merck & Sharp & Dohme
Online Strategy, 1 week training, 2011.
Pharmaceutical Marketing, 2 week training, 2010.
Koç University
Honors Project, “Blogs’ Effects on Consumer Purchasing Behavior”, 2009.
MarktStrat Brand and Company Management Simulation Game, rank2, 2009.
Languages
English - Advanced skills in writing, reading and speaking
Extra-Curricular Activities
TED voluntary translator since 2011
Computer Skills
Qualified in MS - Office Applications , extreme digital literacy
References will be provided upon request.

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Resume_Pinar Develioglu

  • 1. Pınar Develioğlu Personal Information 01 October 1987 pdevelioglu@gmail.com 0 555 821 39 97 Konaklar Mahallesi, Konak Apt. K: 6 D: 12 Yeni Levent, İstanbul, Turkey http://www.linkedin.com/in/pinardevelioglu Background More than 5 years of experience in digital brand communication on both brand and agency sides. Experienced in creating digital marketing strategy and implementing across multiple channels; apps, websites, email and SMS. Worked with multi- national teams across borders. Career History December 2014 – Present directComm Marketing Group, İstanbul, Turkey Senior Project Manager in the Creative Department Responsibilities  Creating digital communication campaign ideas to attract target audience and executing digital strategy Brands: Nestle, Eczacıbaşı, KIA, Renault, FIAT, Multinet, BKM, Çilek, Astrazeneca, Aydınlı, Arçelik, Beko  Leading concept creation and content development processes of community management teams  Developing and implementing loyalty programs functioning across multiple channels; mobile apps, call center, email and SMS  Leading creative sessions and managing junior project managers and copywriters to ensure on-brief creative solution development  Leading 3rd party providers, creative, software development and call center teams to deliver results on time and within budget  Researching the technical properties of development, attending video and photo shoots, supervising production teams
  • 2. August 2013 – May 2014 AgencyLook, İstanbul, Turkey Digital Marketing Communication Manager in the Creative Department Responsibilities  Customer and Project Management; customer facing role leading UX, design, software development and creative teams on delivering digital advertising materials, Facebook Apps, company and campaign websites, apps etc.  Creating and executing digital marketing campaigns for clients in food, fashion, banking and aviation industries heavily investing on social media Brands: Caffé Nero, Ipekyol, Twist, Machka, Eureko Sigorta, TAV Havalimanları, Mutfak Sanatları Akademisi  Leading a team of 3 social media specialists on content development, campaign execution, Facebook advertising, community management and social impact measurement January 2013 – April 2013 Vodafone, İstanbul, Turkey Associate Marketing Manager in the Premium Customer Segment Responsibilities  Strategic propositioning and end-to-end implementation of smartphone campaigns for high value customers  Defining go-to-market strategy and implementing 360o marketing activities including communication plan (TVC, outdoor, events and sponsorships, brand collaborations, SMS, e-mailing and digital campaigns)  Leading and coordinating 3rd party agencies and internal stakeholders (Brand Strategy, Marketing Communication, Mobile Marketing, Customer Intelligence, Customer Operations, Sales, Customer Value Management) July 2011 – January 2013 Vodafone, İstanbul, Turkey Online Commercial Senior Specialist in the Online Services Department Responsibilities  Preparing and executing promotional roadmaps for online products & services  Designing programs to increase the preference of Self Care channels rather than conventional channels within the customer base  Designing and hands-on implementation of new tools for online customer care  Maximizing the benefits from global best practices ensuring compatibility with local market dynamics  Analyzing competition and market trends June 2009 – July 2011 Merck Sharp Dohme, İstanbul, Turkey Multi-Channel Marketing Specialist in the Business Operations Department Responsibilities  Development and execution of marketing plans for company’s online medical platform  Designing multi-channel marketing programs targeting society  Managing development and roll out of online initiatives for Turkish market which include e-detailing, webcast and other online education programs
  • 3. Internships Nov 2008 – May 2009: Starbucks Coffee Company, İstanbul, Turkey Internship in the Marketing Department for Customer Relationship Marketing June 2008 – Sept 2008: Google Inc., İstanbul, Turkey Internship in the Marketing Department June 2007 – Sept 2007: University of New South Wales, Sydney, Australia Marketing Research for Information Technologies & Systems Program July 2007 – Sept 2007: Atlassian Software Systems, Sydney, Australia Internship in the Human Resources Department July 2007 – August 2007: Ernst and Young, Sydney, Australia Internship in the Marketing Department Education 2004 – 2009: Koç University, B.A. in Business Administration GPA: 3.83/4.00 Rank: 5 1998 – 2004: İzmir Turkish Private College Academically Selective Science High School, GPA: 4.31/5.00 Professional Development Vodafone Digital User Experience, 4-day training, 2012. Kadir Has University Social Media Specialist Certificate Program, 2011. Merck & Sharp & Dohme Online Strategy, 1 week training, 2011. Pharmaceutical Marketing, 2 week training, 2010. Koç University Honors Project, “Blogs’ Effects on Consumer Purchasing Behavior”, 2009. MarktStrat Brand and Company Management Simulation Game, rank2, 2009. Languages English - Advanced skills in writing, reading and speaking Extra-Curricular Activities TED voluntary translator since 2011 Computer Skills Qualified in MS - Office Applications , extreme digital literacy References will be provided upon request.