SlideShare a Scribd company logo
Johnny Colwell
Johnnycolwell@hotmail.com
931-808-9160
Objective:
To use my experience and abilities to drive results and development of my team and insure a
quality client experience.
Qualifications Summary:
*Mentor, Coaching, Leadership *Team Building
*Results Oriented *Associate Development
*Gap analysis *Motivational Speaker
Employment History:
2007- Present SunTrust Bank
Personal Banker Level 4:
Maintain and Acquire clients
Problem Resolution Supervisor:
Handle escalated customer service from branch and call centers
Addressed the concerns or issues and work out a solution with the client
Maintained client service levels
Retention Specialist:
Retain clients leaving the bank.
Cross sell appropriate solutions or correct errors made.
Maintained edge leader status for sales even though this was not my primary responsibility
Recruited to join the Problem Resolution Supervisor Group
Financial Service Representative:
Inbound and Outbound Sales
Achieved and maintained edge leader and edge master sales status
Helped my peers reach better sales numbers as well through job mentoring.
2002- 2005 Self employed
Owned J & J Enterprise
I was Co-owner of a commercial cleaning company and a residential construction company.
From 1998- 2000 United States Army
Private First Class:
I served as an Airborne Infantry Soldier at Fort Bragg, North Carolina in charge of a Tactical
Squad
I held this position until injured in the line of duty.
Education
From 1994 - 1998 DeKalb County High Smithville, T.N.
Dual Path for College preparation and Vocational training
Community Involvement:
Consistently volunteering in my local community
Received recognition from the President of the United States for my Volunteer Service

More Related Content

What's hot

Andrew bloom Seattle possesses great expertise in maximizing profitability
Andrew bloom Seattle possesses great expertise in maximizing profitabilityAndrew bloom Seattle possesses great expertise in maximizing profitability
Andrew bloom Seattle possesses great expertise in maximizing profitability
AndrewBloomLighthousePartners
 
Untitled 1
Untitled 1Untitled 1
Untitled 1
GOTJESUS12
 
LOR from Mike Gambuto
LOR from Mike GambutoLOR from Mike Gambuto
LOR from Mike Gambuto
Geoff Hartwig
 
Arvind Tomar Imp Docs CC
Arvind Tomar Imp Docs CCArvind Tomar Imp Docs CC
Arvind Tomar Imp Docs CC
ARVIND TOMAR
 
Adam Witmer Creative Resume
Adam Witmer Creative ResumeAdam Witmer Creative Resume
Adam Witmer Creative Resume
Adam Witmer
 
Julie Wood 22.03.16
Julie Wood 22.03.16Julie Wood 22.03.16
Julie Wood 22.03.16
Julie Wood
 
Salome resume
Salome resumeSalome resume
Salome resume
Salom Masco
 
Job description Branch Manager
Job description Branch ManagerJob description Branch Manager
Job description Branch Manager
AHFCL25
 
Cameron_Cline_Resume_1[1]
Cameron_Cline_Resume_1[1]Cameron_Cline_Resume_1[1]
Cameron_Cline_Resume_1[1]
CAMERON CLINE
 
ShaunResume
ShaunResumeShaunResume
ShaunResume
Shaun Hazeley
 
How to turn every call into a sales call
How to turn every call into a sales callHow to turn every call into a sales call
How to turn every call into a sales call
Moises Hasbun
 
Copy of Frank De Marco Resume 1 (1)
Copy of Frank De Marco Resume 1 (1)Copy of Frank De Marco Resume 1 (1)
Copy of Frank De Marco Resume 1 (1)
Frank De Marco
 
Resume TAS
Resume TASResume TAS
Resume TAS
Tiffany Sanders
 
ndubuisi
ndubuisindubuisi
Tyler Farmer - Resume
Tyler Farmer - ResumeTyler Farmer - Resume
Tyler Farmer - Resume
Tyler Farmer
 
0_ASHA cv new
0_ASHA cv new0_ASHA cv new
0_ASHA cv new
Asha Nair
 
Edward-Barm-Sales-Executive-Resume
Edward-Barm-Sales-Executive-ResumeEdward-Barm-Sales-Executive-Resume
Edward-Barm-Sales-Executive-Resume
Ed Barm
 
sales- newest
sales- newestsales- newest
sales- newest
Bethany Swayze
 
Audrey Strong Resume 1
Audrey Strong Resume 1Audrey Strong Resume 1
Audrey Strong Resume 1
Audrey Schaefer
 
HMDonovan 3-16
HMDonovan 3-16HMDonovan 3-16
HMDonovan 3-16
Harry Donovan
 

What's hot (20)

Andrew bloom Seattle possesses great expertise in maximizing profitability
Andrew bloom Seattle possesses great expertise in maximizing profitabilityAndrew bloom Seattle possesses great expertise in maximizing profitability
Andrew bloom Seattle possesses great expertise in maximizing profitability
 
Untitled 1
Untitled 1Untitled 1
Untitled 1
 
LOR from Mike Gambuto
LOR from Mike GambutoLOR from Mike Gambuto
LOR from Mike Gambuto
 
Arvind Tomar Imp Docs CC
Arvind Tomar Imp Docs CCArvind Tomar Imp Docs CC
Arvind Tomar Imp Docs CC
 
Adam Witmer Creative Resume
Adam Witmer Creative ResumeAdam Witmer Creative Resume
Adam Witmer Creative Resume
 
Julie Wood 22.03.16
Julie Wood 22.03.16Julie Wood 22.03.16
Julie Wood 22.03.16
 
Salome resume
Salome resumeSalome resume
Salome resume
 
Job description Branch Manager
Job description Branch ManagerJob description Branch Manager
Job description Branch Manager
 
Cameron_Cline_Resume_1[1]
Cameron_Cline_Resume_1[1]Cameron_Cline_Resume_1[1]
Cameron_Cline_Resume_1[1]
 
ShaunResume
ShaunResumeShaunResume
ShaunResume
 
How to turn every call into a sales call
How to turn every call into a sales callHow to turn every call into a sales call
How to turn every call into a sales call
 
Copy of Frank De Marco Resume 1 (1)
Copy of Frank De Marco Resume 1 (1)Copy of Frank De Marco Resume 1 (1)
Copy of Frank De Marco Resume 1 (1)
 
Resume TAS
Resume TASResume TAS
Resume TAS
 
ndubuisi
ndubuisindubuisi
ndubuisi
 
Tyler Farmer - Resume
Tyler Farmer - ResumeTyler Farmer - Resume
Tyler Farmer - Resume
 
0_ASHA cv new
0_ASHA cv new0_ASHA cv new
0_ASHA cv new
 
Edward-Barm-Sales-Executive-Resume
Edward-Barm-Sales-Executive-ResumeEdward-Barm-Sales-Executive-Resume
Edward-Barm-Sales-Executive-Resume
 
sales- newest
sales- newestsales- newest
sales- newest
 
Audrey Strong Resume 1
Audrey Strong Resume 1Audrey Strong Resume 1
Audrey Strong Resume 1
 
HMDonovan 3-16
HMDonovan 3-16HMDonovan 3-16
HMDonovan 3-16
 

Viewers also liked

Kevin Costello Resume (2016-02-08)
Kevin Costello Resume (2016-02-08)Kevin Costello Resume (2016-02-08)
Kevin Costello Resume (2016-02-08)
Kevin Costello
 
Certificate rating
Certificate ratingCertificate rating
Certificate rating
Fabien Cataldo
 
Beverley Raphael-presentation
Beverley Raphael-presentationBeverley Raphael-presentation
Beverley Raphael-presentation
mhcc
 
Pasivos laborales
Pasivos laboralesPasivos laborales
Pasivos laborales
ARMANDO GUERRERO ARDILA
 
ちょこっと使うAWS
ちょこっと使うAWSちょこっと使うAWS
ちょこっと使うAWS
Sakae Saito
 
How to run twitter campaign
How to run twitter campaignHow to run twitter campaign
How to run twitter campaign
Sahal Patel
 
Reporte de-interaccion-social
Reporte de-interaccion-socialReporte de-interaccion-social
Reporte de-interaccion-social
Yulissa Cortez
 
Kendall Ball Resume 2016- Updated
Kendall Ball Resume 2016- UpdatedKendall Ball Resume 2016- Updated
Kendall Ball Resume 2016- Updated
Kendall Ball
 
Design Resume 2016
Design Resume 2016Design Resume 2016
Design Resume 2016
DanJuma Ochai
 
Leah Wood Resume
Leah Wood ResumeLeah Wood Resume
Leah Wood Resume
leah wood
 
Thesis Presentation final
Thesis Presentation finalThesis Presentation final
Thesis Presentation final
Tara Mah
 
Cathy kezelman presentation
Cathy kezelman presentationCathy kezelman presentation
Cathy kezelman presentation
mhcc
 
Maria Quinn presentation 2
Maria Quinn presentation 2Maria Quinn presentation 2
Maria Quinn presentation 2
mhcc
 
국민대학교 고급 시스템 프로젝트 #1
국민대학교 고급 시스템 프로젝트 #1국민대학교 고급 시스템 프로젝트 #1
국민대학교 고급 시스템 프로젝트 #1
dldmsmchddldmschd
 
6170 Ethics and Diversity - Wainwright.assignment_M1
6170 Ethics and Diversity - Wainwright.assignment_M16170 Ethics and Diversity - Wainwright.assignment_M1
6170 Ethics and Diversity - Wainwright.assignment_M1
David Wainwright
 
Wekerle CIHR Team - Biopsychosocial and Gender Considerations in Risk and Re...
Wekerle CIHR Team -  Biopsychosocial and Gender Considerations in Risk and Re...Wekerle CIHR Team -  Biopsychosocial and Gender Considerations in Risk and Re...
Wekerle CIHR Team - Biopsychosocial and Gender Considerations in Risk and Re...
Christine Wekerle
 

Viewers also liked (17)

Kevin Costello Resume (2016-02-08)
Kevin Costello Resume (2016-02-08)Kevin Costello Resume (2016-02-08)
Kevin Costello Resume (2016-02-08)
 
Certificate rating
Certificate ratingCertificate rating
Certificate rating
 
Beverley Raphael-presentation
Beverley Raphael-presentationBeverley Raphael-presentation
Beverley Raphael-presentation
 
Pasivos laborales
Pasivos laboralesPasivos laborales
Pasivos laborales
 
ちょこっと使うAWS
ちょこっと使うAWSちょこっと使うAWS
ちょこっと使うAWS
 
How to run twitter campaign
How to run twitter campaignHow to run twitter campaign
How to run twitter campaign
 
Reporte de-interaccion-social
Reporte de-interaccion-socialReporte de-interaccion-social
Reporte de-interaccion-social
 
Kendall Ball Resume 2016- Updated
Kendall Ball Resume 2016- UpdatedKendall Ball Resume 2016- Updated
Kendall Ball Resume 2016- Updated
 
HIMSS2014 Attendance
HIMSS2014 AttendanceHIMSS2014 Attendance
HIMSS2014 Attendance
 
Design Resume 2016
Design Resume 2016Design Resume 2016
Design Resume 2016
 
Leah Wood Resume
Leah Wood ResumeLeah Wood Resume
Leah Wood Resume
 
Thesis Presentation final
Thesis Presentation finalThesis Presentation final
Thesis Presentation final
 
Cathy kezelman presentation
Cathy kezelman presentationCathy kezelman presentation
Cathy kezelman presentation
 
Maria Quinn presentation 2
Maria Quinn presentation 2Maria Quinn presentation 2
Maria Quinn presentation 2
 
국민대학교 고급 시스템 프로젝트 #1
국민대학교 고급 시스템 프로젝트 #1국민대학교 고급 시스템 프로젝트 #1
국민대학교 고급 시스템 프로젝트 #1
 
6170 Ethics and Diversity - Wainwright.assignment_M1
6170 Ethics and Diversity - Wainwright.assignment_M16170 Ethics and Diversity - Wainwright.assignment_M1
6170 Ethics and Diversity - Wainwright.assignment_M1
 
Wekerle CIHR Team - Biopsychosocial and Gender Considerations in Risk and Re...
Wekerle CIHR Team -  Biopsychosocial and Gender Considerations in Risk and Re...Wekerle CIHR Team -  Biopsychosocial and Gender Considerations in Risk and Re...
Wekerle CIHR Team - Biopsychosocial and Gender Considerations in Risk and Re...
 

Similar to resume2

Taleiba spencer 2016
Taleiba spencer 2016Taleiba spencer 2016
Taleiba spencer 2016
Taleiba Spencer
 
Kendall brown
Kendall brownKendall brown
Kendall brown
Kendall Brown-Royal
 
Kendall brown
Kendall brownKendall brown
Kendall brown
Kendall Brown-Royal
 
Kendall brown
Kendall brownKendall brown
Kendall brown
Kendall Brown-Royal
 
Josh Carson Resume 6:4:2015
Josh Carson Resume 6:4:2015Josh Carson Resume 6:4:2015
Josh Carson Resume 6:4:2015
Joshua Carson
 
Brijesh Latest1
Brijesh Latest1Brijesh Latest1
Brijesh Latest1
brijesh prauriya
 
Erica Schneidenbach Resume 2016
Erica Schneidenbach Resume 2016Erica Schneidenbach Resume 2016
Erica Schneidenbach Resume 2016
Erica Schneidenbach
 
GLEN RESUME
GLEN RESUMEGLEN RESUME
GLEN RESUME
Glen Rose
 
Resume DW
Resume DWResume DW
Resume DW
David Williams
 
Copy Of Resume 1
Copy Of Resume 1Copy Of Resume 1
Copy Of Resume 1
Bolton Dave
 
Paul Saroya CV
Paul Saroya CVPaul Saroya CV
Paul Saroya CV
Paul Saroya BSc
 
Michael Pelillo[2]
Michael Pelillo[2]Michael Pelillo[2]
Michael Pelillo[2]
Michael Pelillo
 
Resume2
Resume2Resume2
Resume2
Gordon Gaynor
 
Emmi resume
Emmi resumeEmmi resume
Emmi resume
Emmanuel Raja
 
Derek Gibson Resume 2016
Derek Gibson Resume 2016Derek Gibson Resume 2016
Derek Gibson Resume 2016
Derek Gibson
 
LYNSEY GAIR CV
LYNSEY GAIR CVLYNSEY GAIR CV
LYNSEY GAIR CV
Lynsey Gair
 
Timothy B Henn Resume 2016
Timothy B Henn Resume 2016Timothy B Henn Resume 2016
Timothy B Henn Resume 2016
Tim Henn
 
Jason April13,2015
Jason April13,2015Jason April13,2015
Jason April13,2015
Jason Adam
 
Resume-DK-2016 (1)
Resume-DK-2016 (1)Resume-DK-2016 (1)
Resume-DK-2016 (1)
Dominique Kohlman
 
Dan DeHart Resume
Dan DeHart ResumeDan DeHart Resume
Dan DeHart Resume
Dan DeHart
 

Similar to resume2 (20)

Taleiba spencer 2016
Taleiba spencer 2016Taleiba spencer 2016
Taleiba spencer 2016
 
Kendall brown
Kendall brownKendall brown
Kendall brown
 
Kendall brown
Kendall brownKendall brown
Kendall brown
 
Kendall brown
Kendall brownKendall brown
Kendall brown
 
Josh Carson Resume 6:4:2015
Josh Carson Resume 6:4:2015Josh Carson Resume 6:4:2015
Josh Carson Resume 6:4:2015
 
Brijesh Latest1
Brijesh Latest1Brijesh Latest1
Brijesh Latest1
 
Erica Schneidenbach Resume 2016
Erica Schneidenbach Resume 2016Erica Schneidenbach Resume 2016
Erica Schneidenbach Resume 2016
 
GLEN RESUME
GLEN RESUMEGLEN RESUME
GLEN RESUME
 
Resume DW
Resume DWResume DW
Resume DW
 
Copy Of Resume 1
Copy Of Resume 1Copy Of Resume 1
Copy Of Resume 1
 
Paul Saroya CV
Paul Saroya CVPaul Saroya CV
Paul Saroya CV
 
Michael Pelillo[2]
Michael Pelillo[2]Michael Pelillo[2]
Michael Pelillo[2]
 
Resume2
Resume2Resume2
Resume2
 
Emmi resume
Emmi resumeEmmi resume
Emmi resume
 
Derek Gibson Resume 2016
Derek Gibson Resume 2016Derek Gibson Resume 2016
Derek Gibson Resume 2016
 
LYNSEY GAIR CV
LYNSEY GAIR CVLYNSEY GAIR CV
LYNSEY GAIR CV
 
Timothy B Henn Resume 2016
Timothy B Henn Resume 2016Timothy B Henn Resume 2016
Timothy B Henn Resume 2016
 
Jason April13,2015
Jason April13,2015Jason April13,2015
Jason April13,2015
 
Resume-DK-2016 (1)
Resume-DK-2016 (1)Resume-DK-2016 (1)
Resume-DK-2016 (1)
 
Dan DeHart Resume
Dan DeHart ResumeDan DeHart Resume
Dan DeHart Resume
 

resume2

  • 1. Johnny Colwell Johnnycolwell@hotmail.com 931-808-9160 Objective: To use my experience and abilities to drive results and development of my team and insure a quality client experience. Qualifications Summary: *Mentor, Coaching, Leadership *Team Building *Results Oriented *Associate Development *Gap analysis *Motivational Speaker Employment History: 2007- Present SunTrust Bank Personal Banker Level 4: Maintain and Acquire clients Problem Resolution Supervisor: Handle escalated customer service from branch and call centers Addressed the concerns or issues and work out a solution with the client Maintained client service levels Retention Specialist: Retain clients leaving the bank. Cross sell appropriate solutions or correct errors made. Maintained edge leader status for sales even though this was not my primary responsibility Recruited to join the Problem Resolution Supervisor Group Financial Service Representative: Inbound and Outbound Sales Achieved and maintained edge leader and edge master sales status Helped my peers reach better sales numbers as well through job mentoring. 2002- 2005 Self employed Owned J & J Enterprise I was Co-owner of a commercial cleaning company and a residential construction company. From 1998- 2000 United States Army Private First Class: I served as an Airborne Infantry Soldier at Fort Bragg, North Carolina in charge of a Tactical Squad I held this position until injured in the line of duty.
  • 2. Education From 1994 - 1998 DeKalb County High Smithville, T.N. Dual Path for College preparation and Vocational training Community Involvement: Consistently volunteering in my local community Received recognition from the President of the United States for my Volunteer Service