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UMESH KUMAR ROY,(SUPERVI SOR)
DIPLOMA IN HOSPITALITY MANAGEMENT, LONDON
ADDRESS: 806, ORIENTAL HOUSE 2, BANK STREET, DUBAI, UAE
Contact No: +971 52 83 73501
Email: umeshroy@hotmail.co.uk
Languages: English,Hindi,Nepali &Urdu
Details: Single –Nepalese –26 YearsAge
Availability: Immediate,onvisitVisa
Career Objectives:-
Foodand Beverage Coordinatorseekchallengingandrewardingcareertobe a part of dynamic organization thatwill
utilize myskillsandabilitiestoworkina professional environment. Mydiverse experience overthe pastfive yearsin
HospitalitySectorworkingwithRenownedBrandsenhancedmycapability andinsighttobe resultorientedanddeliver
professionalservices.
Job Tasks and Responsibilities:
1. Food and Beverage Associate Renaissance London Heathrow Hotel
May 2010 to August 2011 Bath Road, Hounslow, Middlesex,TW6 2AQ, London
Email: www.renaissancelondonheathrow.co.uk
 To alwaysembrace the hotelsHallmark.
 Greetand seatcustomersand serve themina professional,discrete andpersonalizedway.
 To follow the properpayroll anduniformprocedures.
 To anticipate andservicesof guests’ requirementsbefore requested.
 To serve andclear food andbeverage itemsinanunobtrusive andprofessional manner.
 To be familiarwiththe beverage itemsincludingstemware usedandgarnishes.
 To complete openingand closingside asassignedand hasall tables setaccordingto standard.
 To carry trays,bus andresettableswith linen,china,glassandsilver.
 To presentmenusandexplanationsforall menuitemsaswell asspecial of the day.
 To reportany guestcomplaint immediatelynomatterhow minoritmaybe.
2. Bar Supervisor MADHU’S Limited
September 2011 to April 2014 39, South Road, South Hall, UB1 1SW, London
Email: info@madhus.co.uk
 To assist with the bar manager in the effective running of the bar and ensuring customers satisfaction by
maintaining an exceptional standard of delivery and professionalism whilst achieving profitability with budget.
 Train F and B teammembersonexistingandnew productsaswell asonsellingtechniques and any other necessary
things.
 To ensure mise-en -place are prepared according to the bar standard.
 To ensure stocks items behind the bars are always within the expiry date.
 Flexible approach to the continued changeover of working area/bar set up.
 To be aware of financial targets as a whole.
2 | P a g e
 To assist with the orientation of new team members.
 To be proactive in maximizing sales and generating revenue.
 Make sure the bar set up is according to the company policies.
3. Restaurant and Bar Supervisor HIGH STREET RESTAURANT
August 2014 to February 2016 Maitighar Height, Kathmandu, Nepal
 To assistRestaurantand Bar managerin the control of wagescost in the line withbudgetaryrequirements.
 To pay attentiontodetaininall aspectsof the customerjourney.
 To take prompt actionto resolve complaintsaccordingtothe companypolicy
 To buildpositiverelationshipwithclients/guesttoensure customersatisfaction.
 To ensure highstandardsof cleanlinessthroughoutthe restaurantsandbar.
 To be proactive inmaximizing salesandgeneratingrevenue.
 To ensure mise-en-place are prepared accordingtothe RestaurantandBar standard.
 Ensure that guestshouldlive the ultimate experience.
 To leadby examples.
Skills and Achievements:-
 Handling corporate clients and events, Conventions and Conferences for high profile Bollywood Megastar,
businessmansuchasAmitabhBachanand Mr. VijayMallya(CEOKingfisherAirlines) respectively with a well known
company (MADHU’s catering )
 2012:- Bartender of the year- certified by Madhu’s Ltd.
EDUCATION
PROFESSIONAL QUALIFICATION:-
BTEC HigherNational Diploma inHospitality Management
MeridianBusinessSchool,London
January 2010 – December2012
ACADEMIC QUALIFICATIONS:-
Higher secondaryEducation, 10+2 Science 2009 HSEB, Nepal Secondary Education,
Matriculation 2006 HMG, Nepal
TRAINING:-
Diploma in ComputerApplicationfrom VoestAlpine Technology,Nepal in2015
References:-
May be furnishedon demand

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Resume Umesh Roy

  • 1. 1 | P a g e UMESH KUMAR ROY,(SUPERVI SOR) DIPLOMA IN HOSPITALITY MANAGEMENT, LONDON ADDRESS: 806, ORIENTAL HOUSE 2, BANK STREET, DUBAI, UAE Contact No: +971 52 83 73501 Email: umeshroy@hotmail.co.uk Languages: English,Hindi,Nepali &Urdu Details: Single –Nepalese –26 YearsAge Availability: Immediate,onvisitVisa Career Objectives:- Foodand Beverage Coordinatorseekchallengingandrewardingcareertobe a part of dynamic organization thatwill utilize myskillsandabilitiestoworkina professional environment. Mydiverse experience overthe pastfive yearsin HospitalitySectorworkingwithRenownedBrandsenhancedmycapability andinsighttobe resultorientedanddeliver professionalservices. Job Tasks and Responsibilities: 1. Food and Beverage Associate Renaissance London Heathrow Hotel May 2010 to August 2011 Bath Road, Hounslow, Middlesex,TW6 2AQ, London Email: www.renaissancelondonheathrow.co.uk  To alwaysembrace the hotelsHallmark.  Greetand seatcustomersand serve themina professional,discrete andpersonalizedway.  To follow the properpayroll anduniformprocedures.  To anticipate andservicesof guests’ requirementsbefore requested.  To serve andclear food andbeverage itemsinanunobtrusive andprofessional manner.  To be familiarwiththe beverage itemsincludingstemware usedandgarnishes.  To complete openingand closingside asassignedand hasall tables setaccordingto standard.  To carry trays,bus andresettableswith linen,china,glassandsilver.  To presentmenusandexplanationsforall menuitemsaswell asspecial of the day.  To reportany guestcomplaint immediatelynomatterhow minoritmaybe. 2. Bar Supervisor MADHU’S Limited September 2011 to April 2014 39, South Road, South Hall, UB1 1SW, London Email: info@madhus.co.uk  To assist with the bar manager in the effective running of the bar and ensuring customers satisfaction by maintaining an exceptional standard of delivery and professionalism whilst achieving profitability with budget.  Train F and B teammembersonexistingandnew productsaswell asonsellingtechniques and any other necessary things.  To ensure mise-en -place are prepared according to the bar standard.  To ensure stocks items behind the bars are always within the expiry date.  Flexible approach to the continued changeover of working area/bar set up.  To be aware of financial targets as a whole.
  • 2. 2 | P a g e  To assist with the orientation of new team members.  To be proactive in maximizing sales and generating revenue.  Make sure the bar set up is according to the company policies. 3. Restaurant and Bar Supervisor HIGH STREET RESTAURANT August 2014 to February 2016 Maitighar Height, Kathmandu, Nepal  To assistRestaurantand Bar managerin the control of wagescost in the line withbudgetaryrequirements.  To pay attentiontodetaininall aspectsof the customerjourney.  To take prompt actionto resolve complaintsaccordingtothe companypolicy  To buildpositiverelationshipwithclients/guesttoensure customersatisfaction.  To ensure highstandardsof cleanlinessthroughoutthe restaurantsandbar.  To be proactive inmaximizing salesandgeneratingrevenue.  To ensure mise-en-place are prepared accordingtothe RestaurantandBar standard.  Ensure that guestshouldlive the ultimate experience.  To leadby examples. Skills and Achievements:-  Handling corporate clients and events, Conventions and Conferences for high profile Bollywood Megastar, businessmansuchasAmitabhBachanand Mr. VijayMallya(CEOKingfisherAirlines) respectively with a well known company (MADHU’s catering )  2012:- Bartender of the year- certified by Madhu’s Ltd. EDUCATION PROFESSIONAL QUALIFICATION:- BTEC HigherNational Diploma inHospitality Management MeridianBusinessSchool,London January 2010 – December2012 ACADEMIC QUALIFICATIONS:- Higher secondaryEducation, 10+2 Science 2009 HSEB, Nepal Secondary Education, Matriculation 2006 HMG, Nepal TRAINING:- Diploma in ComputerApplicationfrom VoestAlpine Technology,Nepal in2015 References:- May be furnishedon demand