This document is a 5-page resume for "Sean" Set Wai Aung. It details his extensive experience working in bar management roles over the past 7 years at hotels in Dubai and Doha, including his current role as Assistant Bar Manager at Ramada Jumeirah Hotel in Dubai. It outlines his responsibilities in maintaining inventory, setting standards, increasing revenue, and more. It also lists his qualifications like certifications and trainings, as well as his education in hospitality management and food and beverage. The resume demonstrates Sean's strong skills and experience in bar operations management.

1. Page 1 of 5 Sean-CV
“Sean”Set Wai Aung
Contact Phone No:(+971) 56 2655 814
E-Mail Address: sean.setwaiaung@gmail.com
Contact Address: Ramada Jumeirah Hotel, Al Mina Road,
P.O .Box 121122, Dubai, U.A.E
Proactive and devoted Bar Manager adept at collaborating closely with the Executive/Director and
assuming responsibilities of managing daily activities, directing operations and supervising staff in order to
assist in actualizing firm’s aspiring, short term initiatives and long term goals and objectives.
Proven ability to hit goals with superior customer service through customer’s commendation
and survey responses.
WORKING EXPERIENCE
 Asst Bar Manager, Ramada Jumeirah,Hotel Dubai The Docks
July 27,2014 – Present (The Pubic House/Sports Bar)
 Maintaining the inventory of the stocks.
 Making sound decision and problem-solving
 Set and monitor quality and service standards for staff
 Ensure staff operate within company policy
 Oversee the bar display and menu to maximize functionally and attractiveness
 Plan and implement cost control measures
 Steadily increasing revenue
 Performing regular staff appraisals to discover strengths and weaknesses
 Working with senior management and purchasing department to implement new drinks list
 Keeping to very difficult GP% targets and often returning a slight surplus
 Working with the restaurant to create promotions on food and drink
 Ensuring the bar always adhered to local laws and regulations

2. Page 2 of 5 Sean-CV
 Bar Supervisor, Ramada Jumeirah,Hotel Dubai The Docks
May 02, 2013 – July 26, 2014 (Scottish Pub/Sports Bar)
I’m carefully of overall daily bar functions including managing other bartenders, possess problem-
solving skills, organizational skills and communication skills checking for proper identification, maintaining
the appearance and cleanliness of the bar area, replacing kegs, handling employee issues, handling customer
complaints and disturbances, scheduling employees, supervising other bartenders, ordering supplies and
alcohol and overseeing the workings of the bar area. Checking for the proper identification for alcohol
consumption and make drinks properly. Also in charge of some administrative duties, for operation needed.
Attending Food and Beverage meetings and service briefings.
 Bar Captain, Ramada Jumeirah, Hotel Dubai The Docks
November 23,2012 – May 01,2013 (Scottish Pub/Sports Bar)
I have experience and ability to mix hundreds to thousands of different kinds of drinks in a
restaurant or hotel bar besides. Maximizes sales and revenue by providing good service and training of staff
in upselling technique. Motivates and develops staff on a continuous basis to achieve an overall maximum
efficiency. Take action to minimize guest’s complain, undertakes remedial action immediately, and handles
guest complaints effectively and diplomatically.
Recommends food and beverage promotions within the outlet, planning, budgeting and execution
of the promotions. Maintains the log book for information flow well. Looks out constantly for ways and
means to improve operation. Introduces innovative ideas, promotion to increase sales. Posts all current
information and standing instructions on the bulletin board. Stresses the importance of personal hygiene,
grooming all staffs do not deviate from the prescribed uniform.
 Bar Captain, Intercontinental Hotel, Doha Paloma Tex-Mex
May 13, 2010-July 5, 2012 (Night Club Bar/Luxury Restaurant)
 Bartender, Intercontinental Hotel, Doha Paloma Tex-Mex
January 12, 2009-May 12, 2010 (Night Bar/Luxury Restaurant)
 Waiter , Intercontinental Hotel, Doha Tea Garden
July 10, 2008-January 11, 2009 (Lobby Lounge)
 Waiter, Intercontinental Hotel, Doha The Café
Restaurant
April 10, 2008-July 9, 2008 (International Buffet Restaurant)
 Head Waiter, Mingalar Garden Hotel, Yangon Room Service
July1, 2006-April 9, 2008
 Waiter, Yankin Restaurant,Yangon Restaurant Station
April 2, 2006-June 29, 2006 (International Buffet Restaurant)

3. Page 3 of 5 Sean-CV
PROFESSIONALEXPERIENCE
 Reduced wastage and breakages through careful use of all supplies and equipment.
 Ensured selling opportunities are increased,with the guests consent.
 Increase sales in Food and Beverage to achieve budget.
 Ensured that all customers were treated friendly and effectively.
 Maintained a high standard of service at all times, as laid down by standard operating procedures.
 Planned work schedules and the assignment of necessary employees for an efficient operation.
 Managed the preparation and storage of the various foods which are listed on the menu.
 Inspected food preparation area for proper cleanliness.
 Inspected Food Health Certificates to analyse that all employees possess a valid, up-to-date certificate.
 Checked floats at the beginning of the shift and to ensure that accurate till procedures are carried out.
 Strong decision-making skills
 Ability to lead a team
QUALIFICATION SUMMARY
 Most Valuable Person in F & B Department for two years.(Year 2010 and 2011)
 Extensive knowledge in all areas of restaurant, bar and hotel operations.
 Excellence Peak Performance Award.
 Years of professional experience in hospitality industry.
 Well versed in social etiquette, having served diplomats, celebrities and corporate leaders.
 Know how to interact with different types of customers.
 Person in Charge HACCP for F&B Department.
 Train the Trainers in the Hotel.
 Handling a Weekly Cocktail Training
KNOWLEDGE AND SKILLS
 Vast experience of Managing in beverage service operations.
 Profound knowledge of Wines and Spirits.
 In-depth knowledge of administration and operation of beverage service outlets.
 Sound knowledge of legal aspects associated with delivery of alcoholic beverages.
 Excellent written and oral communication skills.
 Immense ability to work long hours while standing.

4. Page 4 of 5 Sean-CV
 Effective management, leadership, and organizational skills.
 A vast knowledge in alcoholic and non-alcoholic drinks
 .Excellence ability in mixing different drinks.
 Multilingual: fluent in English, Myanmar Language.
ACHIEVEMENTS AND TRAININGS
 Hotel and Restaurant Management Training
 Most Valuable Person of the year 2010 and 2011
 Certification Of Excellence Peak Performance Award (October 2011)
 The Chivas Academy
 Cocktail Academy International Free
 Style Bartenders Training
 Absolut Vodka Training
 Food Safely Training
 Revenue Training
 Grey Goose Vodka Training
 Level 3 Person In Charge
 Complaint Handling
 Upselling Technique
 Performance Management
 WSET Level III
 Train the Trainer
 First Aid Training
 Fire Safety
EDUCATIONAL QUALITIFICATION
 Bachelors Of Science( Physics ,University Distance Education)
 Food & Beverage Course Fs-301/57(Union of Myanmar, Ministry Of Hotels And Tourism)

5. Page 5 of 5 Sean-CV
PERSONALINFORMATION
Date ofBirth: March 31, 1987
Age: 28 Years
Height: 5’6”
Weight: 120 lbs.
Nationality: Myanmar
Religion: Buddhist
Gender: Male
Marital Status: Single
Passport No.: MB 241588
Expiration: Aug 12, 2020
I hereby certify that the above information’s are true and correct to the best of my knowledge.
“Sean” Set Wai Aung