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Michael Graham
1 | P a g e
3152 Alexandria Drive, Grovetown, GA 30813 © 7064989723 mykyto2000@yahoo.com
SUMMARY
Well-equipped leader with 15 years of military communications and electronic maintenance experience.
Motivated team player, able to construct productive teams focused on achieving goals and coaching individuals
on self-development for higher quality work performance.
SKILLS
 Troubleshooting electrical equipment
 Satellite theory
 Instructor
 RF communications (C, X, Ku, Ka)
 Microsoft Office,Outlook, PPT, and Excel proficient
 Team Player
 Supervisor and Management Experience
 Strong interpersonal skills
 Time management
 Attention to detail
 Passport
PROFESSIONAL DEVELOPMENT
Advanced Leaders Course,Equal Opportunity Leaders Course,Army Basic Instructor Course (ver. 3), Sling
Loaders Inspection Course, Recruiter Course, Joint IP Modem (JIPM) Course
EXPERIENCE United States Army January 2001 to March 2016
Electronic Maintenance Technician
 Diagnoses and repairs electrical, mechanical, and instrumentation problems utilizing spectrum analyzers,
multimeters, oscilloscopes, and other RF testing equipment.
 Detailed insight on tactical 5kW through 20 kW tactical generators electronic troubleshooting procedures
utilizing diagnostic testing equipment to analyze and repair circuitry components.
 Extensive knowledge in servicing voltage regulators, AC/DC circuitry devices, and installation of mechanical
components for military grade vehicles.
 Sustained network stability as an Electronic Maintenance (ELM) technician with a primary focus on Multi-
Channel Satellite Systems for humanitarian support in CentralAmerica.
 Performed and implemented upgrades for military tactical and strategic earth terminals; integrated the
Enhanced TacticalSatellite Signal Processor (ETSSP),Satellite Modems, Up/Down Converters,and patch
panels for over $20 million worth of equipment.
 Installed, repaired, and troubleshot commercial off the shelf (COTS) equipment for over 25 multi-channel
satellite terminals while improving the integrity and stability of assigned equipment.
Telecommunications
 Programmed and maintained BGAN RF communications equipment for natural disaster relief in support of United
States Agency for International Development (USAID) with a 100% reliable network.
 Enhanced and maintained the fidelity of computer management systems in Iraq by training 4 personnel on basic
Microsoft Outlook configurations and Secret Internet Protocol Router Network (SIPR) procedures.
 Successfully established over 6 satellite networks with 10 associates expanding the southwest Asia Department of
Defense satellite area supporting over 15,000 subscribers.
 Decreased network downtime and improved computer efficiency 50% by executing remedy service orders and
establishing redundant fail safes as an Information Management Officer (IMO).
Michael Graham
2 | P a g e
Instructor Satellite Systems
 Instructed various Mission Command courses in a high stress environment
 Planned, implemented, monitored, and assessed a classroom instructional program which was consistent with military
goals and guidelines for the Satellite Communications course training over 500 students in a 3 year period.
 Instructed personnel on operating and maintaining multi-channel satellite terminals for rapid reliable communications
in a Warfighter Information Tactical (WIN-T) environment emphasizing key troubleshooting procedures.
 Assisted with the upgrading of 9 Phoenix tactical satellite terminals valued at over $10 million enhancing the satellite
course for students entering the military.
Shift Manager
 Planned, organized, and briefed weekly meetings to staff members along with creating long range calendars that led to
an efficient perception of mission and personnel readiness.
 Supported and personally oversaw over 200 customer incident reports for network resolution and quality assurance.
 Organized and facilitated a volunteer program for a local orphanage that supported 55 children in Comayagua,
Honduras boosting morale and promoting community service for team members.
 Increased transitional turn overs for personnel in a foreign country by standardizing a formatted operational
procedures and directives plan under authority from senior staff members.
 Exceeded mission quota 19% by successfully recruiting 86 highly qualified applicants based on their eligibility and
background for military service.
Supervisor
 Managed 5 personnel on a satellite terminal team valued at over $1 million dollars providing communications
support for over 10,000 subscribers in a high echelon environment in Iraq.
 Administered coaching and mentoring for 20 personnel under a Joint Network Node (JNN) section
succeeding in a highly motivated environment with a 95% network stability rating.
 Evaluated and promoted 6 associates on professional development that led to improved management
techniques within the organization.
 Conducted quarterly Equal Opportunity training events for staff members improving diversity and political
correctness within work environment.
 Monitored and trained over 1,000 personnel in combat live firing courses promoting safety and awareness in a
rapidly changing environment.
EDUCATION
 Barton Community College 43 Semester Hours in General Studies Junction City, KS

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Resume telecommunication

  • 1. Michael Graham 1 | P a g e 3152 Alexandria Drive, Grovetown, GA 30813 © 7064989723 mykyto2000@yahoo.com SUMMARY Well-equipped leader with 15 years of military communications and electronic maintenance experience. Motivated team player, able to construct productive teams focused on achieving goals and coaching individuals on self-development for higher quality work performance. SKILLS  Troubleshooting electrical equipment  Satellite theory  Instructor  RF communications (C, X, Ku, Ka)  Microsoft Office,Outlook, PPT, and Excel proficient  Team Player  Supervisor and Management Experience  Strong interpersonal skills  Time management  Attention to detail  Passport PROFESSIONAL DEVELOPMENT Advanced Leaders Course,Equal Opportunity Leaders Course,Army Basic Instructor Course (ver. 3), Sling Loaders Inspection Course, Recruiter Course, Joint IP Modem (JIPM) Course EXPERIENCE United States Army January 2001 to March 2016 Electronic Maintenance Technician  Diagnoses and repairs electrical, mechanical, and instrumentation problems utilizing spectrum analyzers, multimeters, oscilloscopes, and other RF testing equipment.  Detailed insight on tactical 5kW through 20 kW tactical generators electronic troubleshooting procedures utilizing diagnostic testing equipment to analyze and repair circuitry components.  Extensive knowledge in servicing voltage regulators, AC/DC circuitry devices, and installation of mechanical components for military grade vehicles.  Sustained network stability as an Electronic Maintenance (ELM) technician with a primary focus on Multi- Channel Satellite Systems for humanitarian support in CentralAmerica.  Performed and implemented upgrades for military tactical and strategic earth terminals; integrated the Enhanced TacticalSatellite Signal Processor (ETSSP),Satellite Modems, Up/Down Converters,and patch panels for over $20 million worth of equipment.  Installed, repaired, and troubleshot commercial off the shelf (COTS) equipment for over 25 multi-channel satellite terminals while improving the integrity and stability of assigned equipment. Telecommunications  Programmed and maintained BGAN RF communications equipment for natural disaster relief in support of United States Agency for International Development (USAID) with a 100% reliable network.  Enhanced and maintained the fidelity of computer management systems in Iraq by training 4 personnel on basic Microsoft Outlook configurations and Secret Internet Protocol Router Network (SIPR) procedures.  Successfully established over 6 satellite networks with 10 associates expanding the southwest Asia Department of Defense satellite area supporting over 15,000 subscribers.  Decreased network downtime and improved computer efficiency 50% by executing remedy service orders and establishing redundant fail safes as an Information Management Officer (IMO).
  • 2. Michael Graham 2 | P a g e Instructor Satellite Systems  Instructed various Mission Command courses in a high stress environment  Planned, implemented, monitored, and assessed a classroom instructional program which was consistent with military goals and guidelines for the Satellite Communications course training over 500 students in a 3 year period.  Instructed personnel on operating and maintaining multi-channel satellite terminals for rapid reliable communications in a Warfighter Information Tactical (WIN-T) environment emphasizing key troubleshooting procedures.  Assisted with the upgrading of 9 Phoenix tactical satellite terminals valued at over $10 million enhancing the satellite course for students entering the military. Shift Manager  Planned, organized, and briefed weekly meetings to staff members along with creating long range calendars that led to an efficient perception of mission and personnel readiness.  Supported and personally oversaw over 200 customer incident reports for network resolution and quality assurance.  Organized and facilitated a volunteer program for a local orphanage that supported 55 children in Comayagua, Honduras boosting morale and promoting community service for team members.  Increased transitional turn overs for personnel in a foreign country by standardizing a formatted operational procedures and directives plan under authority from senior staff members.  Exceeded mission quota 19% by successfully recruiting 86 highly qualified applicants based on their eligibility and background for military service. Supervisor  Managed 5 personnel on a satellite terminal team valued at over $1 million dollars providing communications support for over 10,000 subscribers in a high echelon environment in Iraq.  Administered coaching and mentoring for 20 personnel under a Joint Network Node (JNN) section succeeding in a highly motivated environment with a 95% network stability rating.  Evaluated and promoted 6 associates on professional development that led to improved management techniques within the organization.  Conducted quarterly Equal Opportunity training events for staff members improving diversity and political correctness within work environment.  Monitored and trained over 1,000 personnel in combat live firing courses promoting safety and awareness in a rapidly changing environment. EDUCATION  Barton Community College 43 Semester Hours in General Studies Junction City, KS