Chad E. Eastep is a telecommunications and IT professional with over 20 years of experience seeking a position in the Central Coast of California. He has a bachelor's degree in computer networking and security and is currently pursuing a master's degree in IT telecommunications management. He has extensive experience leading teams and managing networks, most recently as Chief of Operations at Camp Roberts SATCOM Station in California.

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Chad E. Eastep
Telecommunications/IT Professional
(805) 712-5450 chad.eastep@gmail.com
https://www.linkedin.com/in/chadeastep
Objective
Seeking a position in the Telecommunications/IT industry on the Central Coast of California. Available for
employment on December 29, 2016.
Professional Summary
Transitioning Veteran with 20+ years’ experience in Telecommunications and IT across a broad range of
disciplines. Strong management, leadership, and customer service focus, enhanced by challenging positions in
fast-paced, high-pressure environments. Respected leader capable of uniting teams towards accomplishing
common goals. Self-motivated technician with a proven ability to problem-solve and operate under pressure.
Key Qualifications
 Bachelor of Science in Computer Networking and Security (Magna Cum Laude)
 Currently enrolled in Master of Science in Information Technology-
Telecommunications Management program
 Top Secret Security Clearance (SSBI) w/ SCI eligibility
 CompTIA Advanced Security Practitioner ce and Security+ce certified
 MCTS-Windows 7 Configuration certified
 Completion of Cisco CCNA and CCNP certification courses
Experience & Skills
 802.1X network integration team lead
 9 years’ experience in enterprise-level Network Operations (NETOPS)
 Competent in the administration of Cisco Adaptive Security Appliance
 Participated in many network infrastructure and technology upgrade projects
 Proficient use of network monitoring tools and ticket management systems
 Efficient with Cisco and Brocade router/switch command line interface
Employment Camp Roberts SATCOM Station, Camp Roberts, CA 2014 - Present
Chief of Operations
 Supervised 70+ personnel in the 24 X 7 operation and maintenance
of 500+ data circuits with 99.93% reliability
 Provided expertise to resolve complex technical issues.
 Managed a 45-day maintenance project for all Station SATCOM
terminals - first time in 5 years; all major issues corrected
 Coordinated annual satellite communications training/certification
for 20+ personnel; increased operational readiness by 40%
 Provided education on the CompTIA continuing education process
to ensure that none of the 50+ certified employees’ certifications
would expire.

2. Chad E. Eastep | (805) 712-5450 | chad.eastep@gmail.com
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Regional Network Operations, JBER, AK 2011 - 2014
Network Operations Chief
 Planned and implemented 802.1X for the Alaska Army network,
providing dynamic network security for the Army domain,
spanning 7,000 users across the state
 Led the network upgrade which enabled the implementation of
Voice over Secret Internet Protocol (VoSIP) for the Alaska Army
network
 Established and led a team of 17 personnel dedicated to
maintaining network status awareness of the 3 Army base networks
in Alaska using network monitoring tools
 Developed and implemented a network user advisory process
which ensured all 7,000 U. S. Army network users were aware of all
changes, initiatives, and system maintenance that would affect
network availability.
Army, 2nd Brigade Combat Team, 10th Mtn. Div, Fort Drum,
NY
2008- 2011
Senior Network Operations Manager
 Planned and executed 5 network training exercises over an 18
month period, which enabled the organization’s IT team to quickly
deploy a robust and redundant, voice and data network during a
wartime deployment to Iraq.
 Conducted the successful validation of a new IP scheme,
integrating all network components, consisting of routers, switches,
servers, and workstations
 Led a team in the planning, management, and troubleshooting of a
wartime data and voice network in Iraq, connecting a headquarters
to 15 remote sites, consisting of 200+ network devices, via line of
sight (LOS) radios and SATCOM terminals; maintained 99.9%
reliability.
 Designed and implemented a “stay behind” voice and data
network, which allowed the organization to remove its equipment,
resulting in no loss of communications, as part of the Army’s
organized withdrawal from Iraq.
Education Master of Science– Information Technology Management
University of Maryland University College, Adelphi, MD
Relevant Coursework:
 Information Technology Foundations
 Computer Systems Architecture
Bachelor of Science– Computer Networks and Security
University of Maryland University College, Adelphi, MD
Relevant Coursework:
 Information Systems in Organizations
 Fundamentals of Computer Troubleshooting
 Computer and Network Security
 Installing/Configuring Windows Server 2012
 Ethical Hacking
 Implementing Cisco IP Routing
Expected
2019
2015