Martha Pender is seeking an assistant office management, accounting, or customer service position. She has over 15 years of experience in office management, accounting, and customer service roles. She is skilled in project management, documentation, accounting, customer service, and working independently or as part of a team. Pender has a background in business administration and English and is proficient in Microsoft Office, QuickBooks, and tax preparation.

1. Martha Pender
650 South Rancho Santa Fe Road
San Marcos, CA 92078
818-445-2959
mpender818@aol.com
Objective: Assistant Office Management/Accounting/Customer Service
Attributes:
 Resourceful, Energetic, Organized “GO TO” individual in Office Management Situations
 Comfortable with taking ownership of projects and Office Management decisions when necessary
 Project Management – All Aspects – Schedule generation, Customers & Contractor Coordination
 Strong documentation generation for reporting to hierarchy and customer/client correspondence
 Excellent abilities to coordinate multiple parties for Office Management/Client Conferences
 Efficient Maintenance & Admin.(invoicing) of Acct’s Payable and Receivable as operations dictate
 Great Customer Service personas, Interacting with both clients and/or employees
 In House Team Player on Large or Small Projects
Employment:
• Two Jays Deli Boyton Beach FL 10/2015 thru 1/2016
• Oregon Dairy Restaurant Lititz, PA 10/2014 they 01/2015
• Gonzalez Building & Maintenance North Hollywood, CA 2/2014 thru 7/2014
• Falcon Stainless Inc. – Office Manager North Hollywood, CA 07/2011 thru 10/2013
• Empire West Property Mgt – Accts. Payable North Hollywood, CA 10/2003 thru 06/2010
• Milano’s Cucina Italiana - Management Glendale, CA 10/1993 thru 10/2007
• Michael J’s Italian Kitchen – Assistant Managing Los Angeles 07/1988 thru 06/2003
Education:
 Lancaster School of Business Major: Business Administration 09/1977 thru 06/1979
 CSUN Major: English 1981 thru 1983
Skills:
 Self-Starter – Ability to work independently and autonomously as necessary.
 Strong computer Skills / Varied Programs / MS word & Excel, Intuit QuickBooks, et al
 Tax form preparation in varied aspects of Office/Client necessity
 Multiple Line Phone skills…different systems but can pick up any system quickly
Detailed References on Request