Asher Brow has experience working in customer service roles for various companies including Apple, Inc., Creative Store Experience, Drive and Shine, and Dave's Auto Repair. He has a BS in Biological Science from Indiana University South Bend with a 3.6 GPA and a minor in Chemistry. Currently, he works at Creative Store Experience where he shares knowledge with customers and helped increase awareness of an event series by 15%.

1. Asher Brow
asher.brow96@gmail.com
EDUCATION
Indiana University South Bend August 2015 - May 2020
Biological Science BS and Minor in Chemistry
GPA: 3.6
EXPERIENCE
Apple, Inc, Mishawaka IN June 2018 – Present
Specialist
Focused on the costumer experience and journey which produced results that exceeded and
achieved sales targets consistently. Collaborated with peers with creative solutions to increase
overall sales without sacrificing customers experience. Provided outstanding customer service of
measured at 90% compared to the average of 80%. Personally, cultivated over 50 new small
business relationships with Apple’s Business department.
Creative Store Experience January 2020 – Present
Inspired creativity by sharing knowledge with Apple Store visitors whether it was first-timers or
longtime loyal customers alike. Worked closely with peers to engage customers that resulted in
an increase in Today at Apple awareness by 15%.
Drive and Shine, Granger IN May 2016 – June 2018
Advisor
Preformed Transmission, coolant, and power steering flushes & tire rotations. Open and closed
the shop. Was awarded “Employee of the Month” for November 2016, February 2017, & was
awarded “Employee of the Quarter” in the first quarter of 2017 for exceeding sale targets.
Dave’s Auto Repair, Goshen IN December 2014 – August 2015
Vehicle Inspection Technician
Directly responsible for all vehicle diagnostic and safety inspections. Worked closely with lead
technician and service writer to facilitate quick and accurate relay of issues and concerns from
inspections. Preformed minor shop maintenance and limited janitorial duties.
Timber Ridge Golf Club LLC, Millersburg, IN March 2012 – September 2014
Sales Associate
Opened/closed the Clubhouse building & course, scheduled tee times, promoted & sold
merchandise, handled complaints, shared tips & insights on course specifics.
Grounds Supervisor March 2014 – September 2014
Implemented effective processes for mowing and storm damage pick-up by 10%. Responsible for
time management and day-to-day outcomes for the grounds crew. Reported directly to the
owner, and shared ways to improve player satisfaction with different grooming techniques.
LEADERSHIP
Pre-Health Professions Club at Indiana University, South Bend IN December 2015 - Present
President and Founder
Created the club to establish a Pre-health presence on campus. Increased membership from an
initial 4 students to 59. Solely responsible for club innovation, and facilitated club volunteering,
event planning, and contributed to community outreach of working professionals, Physicians,
Dentists, Optometrists…etc.