Katrievia Traywick is seeking a position that allows her to utilize her diverse skills including quality control, customer service, proofreading, employee training, and computer proficiency. She has over 10 years of experience in warehouse picking, packing, scanning, quality assurance, and inventory verification roles. Currently, she is pursuing a Business Administration degree at Strayer University with coursework in various business and psychology subjects.

1. Katrievia Traywick
Memphis, TN 38115
Cell: (901) 315-0942
kpope437@gmail.com
Objective
To obtain a position that can utilize my diverse skill set with growth potential.
Skill Highlights
• Quality Control • Customer Service
• Proofreading • Employee training and development
• Computer Proficiency • Deadline-oriented
• Accurate and detailed • Professional and mature
• Highly trainable • Works well under pressure
Accomplishments
Customer Service
Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and
resolving problems to maximize efficiency.
Multitasking
Transferred calls to corresponding departments within a warehouse environment all while maintaining a high-volume
workload.
Data Preparation
Performed tasks such as scanning and sorting packages according to service type using Oracle, Microsoft Dynamics
AX and Microsoft SQL.
Professional Experience
September 2009 to Paramount Staffing: PFS Web
October 2011 Memphis, TN
Picker
Responsible for consulting with customers about their orders and picking them up for shipment while
ensuring the correct quantity of the product in question.
October 2011 Paramount Staffing: New Egg
to April 2012 Memphis, TN
Picker, Packer, Scanner
Responsible for picking order tickets and processing them by completing any required paperwork,
locating items in the warehouse, moving them to the processing and shipping area and scanning
their barcode using RF scanners to ensure that all orders and inventory are accurately tracked.
May 2012 Paramount Staffing: PC Mall
to September 2012 Memphis, TN
Verifier
Responsible for verifying products using item numbers, descriptions, and quantity and inspected

2. products for damage.
September 2012 Select Staffing: New Breed
to January 2013 Memphis, TN
Quality Controller
Knowledge and understanding of parts, materials, quality assurance final inspector, quality
assurance receipt inspector, working knowledge of blueprints, soldering, and supply sources.
January 2013 Paramount Staffing: Technicolor
to May 2013 Memphis, TN
Assembler
Responsible for producing components by assembling parts and subassemblies. Maintained safe
and clean working environment by complying with procedures, rules, and regulations.
May 2013 FedEx
to October 2015 Memphis, TN
Material Handler
Responsible for providing movement of packages, documents, dangerous goods and/or supplying
support in a timely, safe and efficient manner through effective scan/load methods. Ensured the use
of safety procedures when handling packages. Loaded/unloaded aircraft containers and company
vehicles in a safe and efficient manner. Ensured all cargo was properly secured. Located sorting
information on packages. Used trackers, scans and sorts packages according to service type and
destination, in compliance with established procedures.
December 2015 Lyfe Kitchen
to March 2016 Memphis, TN
DRS/Server/Cashier
Primary duty was to provide good customer service, take orders, and deliver food. Responsible for
processing payment, greeting customers, cleaning tables and dining area and setting tables.
Promptly and methodically responded to customer inquiries to identify and resolve issues with
initiative and good judgment.
August 2016 Kelly Services
to January 2017 Memphis, TN
Inventory, Verifier
Initiated investigation of order entry errors, damaged product and return discrepancies, working
closing with other departmental teams to ensure corrections were processed accurately and timely.
Developed personal organization and multitasking skills in a fast paced environment.
Education
G.E.D. Hope Works G.E.D. Program
June 2014 to Memphis, TN, United States
September 2014
22.5 credits Strayer University
October 2015 to Memphis, TN, United States
current Business Administration
Coursework in Introduction to Business, Management Concepts, Business Law I, Introduction to
Psychology, World Cultures I and World Cultures II