Pierre Knox has nearly 10 years of experience in warehousing and logistics, including over 5 years of leadership experience as a team lead. He is proficient in various software programs and possesses strong communication skills. Currently, Pierre works as an international customer service representative where he ensures products are accurately selected and shipped worldwide. He has a degree in business administration and is completing his degree in logistics and supply chain management.

1. Pierre Knox
INTERNATIONAL CUSTOMER SERVICE REP
Memphis, TN - Email me on Indeed: indeed.com/r/Pierre-Knox/683fd620487c54ba
Nearly 10 years of warehousing experience with specialized experience in logistics and work in experience as
a Team Lead developing and coaching employees.
• College Educated - Completion of degree pending
• Over 5 years of leadership experience promoting company's objective at Federal Express
• Familiar with all areas of warehousing; including, receiving, expediting, and shipping
• Posses the ability to multi-task, detailed oriented and exceptional communication skills
• Thoroughly familiar OSHA compliance for safety in a warehouse environment.
WORK EXPERIENCE
EXPORT CSR
EXEL KIMBERLY-CLARK - Southaven, MS - May 2012 to Present
Independently ensure that products are accurately selected and shipped timely world-wide.
• Utilize various software and computer programs in performing daily tasks; such as: SAP, Red Praire, Microsoft
Word, Excel, Access, & PowerPoint.
• Successfully prepare international outbound freight and present periodical reports as required. Also, schedule
international freight forwarder pick-ups. With over 8 month experience in dispatching.
• Audit shipments to ensure order meets specifications with quantity and identify damaged items.
• Receive, address, and resolve complaints associated with QC complaints.
• Identify problems and/or need for improvement and address the same with management.
• Perform tasking, entering and releasing orders for processing.
• Voluntarily assist other departments as needed.
ON-SITE MANAGER
On-Demand - Memphis, TN - May 2010 to May 2012
Developed and coached 10 to 12 employees.
• Distributed work assignments and ensured completion of tasks on a daily basis.
• Performed physical quality assurance inspections after technicians completed work.
• Monitored and maintained department QC System to ensure problem resolution.
• Prepared and submitted daily reports.
• Consistently met and/or exceeded departmental goals.
QA TECHNICIAN
ATC - April 2008 to May 2010
Programmed and tested ATT U-Verse wireless boxes.
• Analyzed equipment in order to trouble shoot issues when necessary.
• Ensured that equipment was in acceptable condition.
• Verified quantity and quality prior to shipping equipment to end-user
•
Dangerous Good Agent/Export
Federal Express - October 2005 to April 2008

2. Designated Team Lead and guided other employees in performing daily duties.
· Received international freight bills and reviewed for accuracy.
· Conducted review of products to ensure accurate weight and distribution of same on aircraft.
· Operated equipment to load products onto air craft for shipment.
· Confirmed Dangerous Good type products were separated, packaged, and stored in compliance with OSHA
guidelines.
· Loaded and offloaded shipments.
· Completed ASPIRE management program while employed
EDUCATION
Logistics and Supply Chain Management
University of Memphis - Memphis, TN
2012 to Present
Business Administration
Lane College - Jackson, TN
2010 to 2011
SKILLS
20 key strokes, SAP, Red Praire, Microsoft Word, Excel, Access, & PowerPoint. Forklift Certified in all
catorgries. Dangerous Goods Certification for Air,Ground and Sea.